Hotel

North Lakes Hotel and Spa

Ullswater Road, Penrith, CA118QT, United Kingdom – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.1
Very good
1,158 reviews

Room and breakfast - staff great in the morning service

Ukcal United Kingdom

i have visited numerous times for Spa break with girl friends. my husband joined me , on my recommendation, for a weekend break. we both really enjoyed

Keith United Kingdom

Welcoming staff. Relaxed cosy feel. Excellent food.

Alison United Kingdom

Everything was amazing the staff the hotel the location the breakfast

Graham United Kingdom

Bed was very comfortable and lots of pillows to choose from.

Helen United Kingdom

My wife and I enjoy the atmosphere of this hotel and especially the spa and pool facilities. Only disappointment was the breakfast is no longer a buffet style breakfast and now table service, but it needs to be said, the staff are so attentive and polite, they make you feel that your the only ones there even though they have other people to tend too. All the staff are excellent, helpful and so welcoming. We have stayed here before and will be staying again in the future.

James United Kingdom

Very clean, helpful and cheerful staff, good menu and bar choices.

Luke United Kingdom

Everything. This hotel doesn't look like much from the outside but inside is unreal. Beautiful decor and very luxurious. The staff in the hotel and the restaurant were absolutely lovely and always smiling, especially Emily and Bruno!

Laura United Kingdom

All the staff were very friendly and accomodating. Best place to stay at in Penrith.

John United Kingdom

Super family rooms, beautiful fires in the bars and restaurants. Incredible food and cocktails

Charlotte United Kingdom
8.1
Very good
1,158 reviews
  • What guests loved the most:
  • “Room and breakfast - staff great in the morning service”
    Ukcal Ukcal United Kingdom United Kingdom
  • “i have visited numerous times for Spa break with girl friends. my husband joined me , on my recommendation, for a weekend break. we both really enjoyed”
    Keith Keith United Kingdom United Kingdom
  • “Welcoming staff. Relaxed cosy feel. Excellent food.”
    Alison Alison United Kingdom United Kingdom
  • “Everything was amazing the staff the hotel the location the breakfast”
    Graham Graham United Kingdom United Kingdom
  • “Bed was very comfortable and lots of pillows to choose from.”
    Helen Helen United Kingdom United Kingdom
  • “My wife and I enjoy the atmosphere of this hotel and especially the spa and pool facilities.”
    James James United Kingdom United Kingdom
  • “Very clean, helpful and cheerful staff, good menu and bar choices.”
    Luke Luke United Kingdom United Kingdom
  • “Everything. This hotel doesn't look like much from the outside but inside is unreal. Beautiful decor and very luxurious.”
    Laura Laura United Kingdom United Kingdom
  • “All the staff were very friendly and accomodating. Best place to stay at in Penrith.”
    John John United Kingdom United Kingdom
  • “Super family rooms, beautiful fires in the bars and restaurants. Incredible food and cocktails”
    Charlotte Charlotte United Kingdom United Kingdom

Categories:

  • Staff9.0
  • Facilities8.6
  • Cleanliness8.7
  • Comfort8.7
  • Value for money7.5
  • Location8.6

Boasting an indoor swimming pool, whirlpool, and modern rooms, the 4-star luxury North Lakes Hotel and Spa, is located just off the M6 motorway. Guests can enjoy free WiFi and locally sourced cuisine, while Penrith centre is a 15-minute walk away.

Each room is stylishly furnished. Guests can relax with cosy beds, free bottled water, and freshly ground coffee and tea in the rooms, along with fresh milk.

Dine at FYR the AA Rosette-winning restaurant which serves seasonal and local produce throughout the à la carte menus. It serves grilled dishes straight off the bespoke fire grill, afternoon teas and Sunday lunches.

The Health & Fitness facilities, which include a fully-equipped gym, functional studio, swimming pool, hot tub, sauna and steam room, can be used for an additional cost. Spa treatments are also available, by appointment only.

Beautiful Ullswater lake’s shores are a 10-minute drive away, while the Rheged Activity Centre is less than 5 minutes away by car. Skiddaw mountain is 30 minutes’ drive away, and the vibrant town of Keswick is a 25-minute drive.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

North Lakes Hotel and Spa has been welcoming Booking.com guests since 15 Jul 2010.

Show me more
Most popular facilities
Indoor swimming pool
Free parking
Spa and wellness centre
Free WiFi
Family rooms
Fyr
Fitness centre
Facilities for disabled guests
Bar

Property highlights

Top location: Highly rated by recent guests (8.6)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Full English/Irish

Free parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.

Saved to 4385 lists

Availability

Select dates to see this property's availability and prices

Room type
Sleeps
 
1 large double bed
2 single beds
or
1 extra-large double bed
1 large double bed
2 bunk beds
and
1 sofa bed
and
1 large double bed
1 double bed
1 large double bed
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Guest reviews
Categories:
Staff
9.0
Facilities
8.6
Cleanliness
8.7
Comfort
8.7
Value for money
7.5
Location
8.6
Free WiFi
7.8
Low score for Penrith
Select topics to read reviews:

See what guests loved the most:

  • Ukcal
    United KingdomUnited Kingdom
    “Room and breakfast - staff great in the morning service”
  • Keith
    United KingdomUnited Kingdom
    “i have visited numerous times for Spa break with girl friends. my husband joined me , on my recommendation, for a weekend break. we both really enjoyed”
  • Alison
    United KingdomUnited Kingdom
    “Welcoming staff. Relaxed cosy feel. Excellent food.”
  • Graham
    United KingdomUnited Kingdom
    “Everything was amazing the staff the hotel the location the breakfast”
  • Helen
    United KingdomUnited Kingdom
    “Bed was very comfortable and lots of pillows to choose from.”
  • James
    United KingdomUnited Kingdom
    “My wife and I enjoy the atmosphere of this hotel and especially the spa and pool facilities. Only disappointment was the breakfast is no longer a buffet style breakfast and now table service, but it needs to be said, the staff are so attentive and...”
  • Luke
    United KingdomUnited Kingdom
    “Very clean, helpful and cheerful staff, good menu and bar choices.”
  • L
    Laura
    United KingdomUnited Kingdom
    “Everything. This hotel doesn't look like much from the outside but inside is unreal. Beautiful decor and very luxurious. The staff in the hotel and the restaurant were absolutely lovely and always smiling, especially Emily and Bruno!”
  • John
    United KingdomUnited Kingdom
    “All the staff were very friendly and accomodating. Best place to stay at in Penrith.”
  • C
    Charlotte
    United KingdomUnited Kingdom
    “Super family rooms, beautiful fires in the bars and restaurants. Incredible food and cocktails”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours
  • Good Afternoon, does the hotel have the facility to store pedal bikes and if so do we need to make the hotel aware at booking? Many thanks Chris
    Yes we can store pedal bikes, please let the hotel know in advance.
    Answered on 26 February 2020
  • Hi - we are staying in October this year - will your spa and pool facilities be available then and are there any rules around usage please?
    Hi The spa will be open in October, There may be restrictions on the spa pool and steam room. Time slots will need to be booked for the pool
    Answered on 20 July 2020
  • Hi are use spa facilities Included with all bookings?
    Hi. The spa is not included in the rate. There is a £10 charge per day for use of the spa and bookings can only be made 24 hours prior to arrival di..
    Answered on 16 September 2020
  • Hi will you be open from April 12th 2021? thanks
    The hotel re-opens from 17th May 2021.
    Answered on 26 February 2021
  • Hi. Could you tell me what the additional costs are to use the pool, gym, etc? Many thanks
    The cost will be £25.00 for 2 days for a family or £10.00 per adult in a double. You can only book 24hours prior to arrival as it is subject to avai..
    Answered on 29 March 2021
  • Still looking?
Hotel surroundings *
1 restaurant on site

    Fyr

    Cuisine: British

    Open for: Breakfast, Lunch, Dinner, High tea, Cocktail hour

    Menu: À la carte

Facilities of North Lakes Hotel and Spa Great facilities! Review score, 8.6
Most popular facilities
Indoor swimming pool
Free parking
Spa and wellness centre
Free WiFi
Family rooms
Fyr
Fitness centre
Facilities for disabled guests
Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Terrace
  • Garden
Kitchen
  • Electric kettle
Activities
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Safety deposit box
General
  • Pet bowls
  • Pet basket
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Packed lunches
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Pants press
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
Indoor swimming pool
Additional charge
  • Open all year
  • All ages welcome
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
    Additional charge
  • Sauna
    Additional charge
Languages spoken
  • English
Sustainable initiatives
This property has taken steps to provide more sustainable and environmentally friendly travel

House rules

North Lakes Hotel and Spa takes special requests - add in the next step!

Check-in

From 15:00 hours

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 15 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Maestro Mastercard Visa North Lakes Hotel and Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In order to avoid disappointment, advance reservations for breakfast and dinner are advised, with both operating on a booking system. Please contact the hotel once you have made your bedroom reservation to book times for these facilities.

Please note that there is an additional charge for use of all leisure facilities.

Bookings of over 10 rooms will be subject to different cancellation policies and different terms and conditions.

Please note, the hotel will charge a preauthorisation of GBP 1 for all bookings on cards. Full payment will be taken for advance purchase or non-refundable bookings. This property only accepts payment for your room using credit or debit cards, cash is not accepted.

Children swim times apply and children are only permitted to use the swimming pool from:
Monday - Thursday: 08:00 - 11:00, 15:00 - 18:30,
Friday: 08:00 - 11:00, 15:00 - 19:30.
Children are welcome to use the pool any time on Saturdays, Sundays and Bank Holidays.

Please note that children can only be accommodated in the Family Rooms.

The lift is out of order from 16th January until 27th March 2023

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Please inform North Lakes Hotel and Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about North Lakes Hotel and Spa

  • Yes, there is a hot tub. You can find out more about this and the other facilities at North Lakes Hotel and Spa on this page.

  • Yes, North Lakes Hotel and Spa is popular with guests booking family stays.

  • Check-in at North Lakes Hotel and Spa is from 15:00, and check-out is until 11:00.

  • North Lakes Hotel and Spa is 0.7 miles from the centre of Penrith.

  • Guests staying at North Lakes Hotel and Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • À la carte

  • North Lakes Hotel and Spa has 1 restaurant:

    • Fyr

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Room options at North Lakes Hotel and Spa include:

    • Double
    • Twin/Double
    • Family
    • Suite

  • North Lakes Hotel and Spa offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Golf course (within 3 km)
    • Pedicure
    • Waxing services
    • Spa lounge/relaxation area
    • Swimming Pool
    • Spa facilities
    • Beauty Services
    • Fitness
    • Fitness/spa locker rooms
    • Body scrub
    • Manicure
    • Spa/wellness packages
    • Facial treatments
    • Steam room
    • Body treatments
    • Body wrap

  • The prices at North Lakes Hotel and Spa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.