Hotel North Lakes Hotel and Spa

Ullswater Road, Penrith, CA118QT, United Kingdom – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.3
Very Good
1,156 reviews

All the staff where absolutely outstanding above and beyond. The level of service and attention to detail was exceptional, For the first time ever we ate both nights in the restaurant due to the level of service and quality of food.

Andrew United Kingdom

Very good hotel with Excellent restaurant at Dinner & Great breakfast in the morning. We will be back !!!

Michel United Kingdom

Considering the difficult time we live in ,the breakfast was fine, in fact the best of any hotel I have stayed in recently. Yes it was in a bag and left outside the door, but is was better than no breakfast, and had a good variety of food. The bathroom was brilliant, the best by far of any hotel I have stayed in over the last two years. Well thought out for people who are staying for work and pleasure .

Stephen

Staff as always very helpful and friendly. Excellent food in the restaurant. Very clear guidance in place for the Covid pandemic.

Shaun United Kingdom

Spa facilities excellent - a nice bonus was kids were allowed to use the jacuzzi, a rare treat indeed! Breakfast was good, plenty of selection - except hash browns. Location is good, easy to find as it's right on the M6, but just a five minute walk into Penrith town centre and still only a short drive to places like Lowther Castle and Keswick.

Simon United Kingdom

Fabulous staff, convenient location off M6, great facilities

Gillian United States of America

Spa facilities on sight. Food was tasty for both breakfast and dinner.

Anonymous United States of America

everything, the location was perfect, food very good and all the staff were amazing. a little girl called Ollie looked after us in the restaurant she was a breath of fresh air beautiful smile the staff were so happy and paid great attention to detail. very happy with all of them.

Linda Switzerland

this hotel is absolutely amazing! the spa was so relaxing and the room was so comfortable and the staff were lovely.

Caitlin United Kingdom

beautiful decor amazing food lovely pool great bed!

Emma United Kingdom
8.3
Very Good
1,156 reviews
  • What guests loved the most:
  • “All the staff where absolutely outstanding above and beyond. The level of service and attention to detail was exceptional, For the first time ever we ate both nights in the restaurant due to the level...”
    Andrew Andrew United Kingdom United Kingdom
  • “Very good hotel with Excellent restaurant at Dinner & Great breakfast in the morning. We will be back !!!”
    Michel Michel United Kingdom United Kingdom
  • “Considering the difficult time we live in ,the breakfast was fine, in fact the best of any hotel I have stayed in recently.”
    Stephen Stephen
  • “Staff as always very helpful and friendly. Excellent food in the restaurant. Very clear guidance in place for the Covid pandemic.”
    Shaun Shaun United Kingdom United Kingdom
  • “Spa facilities excellent - a nice bonus was kids were allowed to use the jacuzzi, a rare treat indeed! Breakfast was good, plenty of selection - except hash browns.”
    Simon Simon United Kingdom United Kingdom
  • “Fabulous staff, convenient location off M6, great facilities”
    Gillian Gillian United States of America United States of America
  • “Spa facilities on sight. Food was tasty for both breakfast and dinner.”
    United States of America United States of America
  • “everything, the location was perfect, food very good and all the staff were amazing.”
    Linda Linda Switzerland Switzerland
  • “this hotel is absolutely amazing! the spa was so relaxing and the room was so comfortable and the staff were lovely.”
    Caitlin Caitlin United Kingdom United Kingdom
  • “beautiful decor amazing food lovely pool great bed!”
    Emma Emma United Kingdom United Kingdom

Categories:

  • Staff9.0
  • Facilities8.6
  • Cleanliness8.8
  • Comfort8.8
  • Value for money7.5
  • Location8.6
  • Free WiFi7.6

Boasting an indoor swimming pool, whirlpool, and modern rooms, the 4-star luxury North Lakes Hotel and Spa, is located just off the M6 motorway. Guests can enjoy free WiFi and locally sourced cuisine, while Penrith center is a 15-minute walk away.

Each room is stylishly furnished. Guests can relax with cozy beds, free bottled water, and freshly ground coffee and tea in the rooms, along with fresh milk.

Dine at FYR the AA Rosette-winning restaurant which serves seasonal and local produce throughout the à la carte menus. It serves grilled dishes straight off the bespoke fire grill, afternoon teas and Sunday lunches.

The Health & Fitness facilities, which include a fully-equipped gym, functional studio, swimming pool, hot tub, sauna and steam room, can be used for an additional cost. Spa treatments are also available, by appointment only.

Beautiful Ullswater lake’s shores are a 10-minute drive away, while the Rheged Activity Center is less than 5 minutes away by car. Skiddaw mountain is 30 minutes’ drive away, and the vibrant town of Keswick is a 25-minute drive.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

North Lakes Hotel and Spa has been welcoming Booking.com guests since Jul 15, 2010

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Most popular amenities

1 swimming pool
Free parking
Spa
Free WiFi
Family rooms
Bar

Property Highlights

Top Location: Highly rated by recent guests (8.6)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish

Free parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 3942 lists

Availability

When would you like to stay at North Lakes Hotel and Spa?

Sorry, reservations for more than 90 nights aren't possible.

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Approximate prices in USD for a 1-night stay
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Sleeps Room Type Price
Max adults: 2
Double Room
  • 1 queen bed
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Max adults: 2
Double or Twin Room
  • 2 twin beds
or
  • 1 king bed
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Max adults: 2
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Max adults: 2. Max children: 2
Superior Family Room (2 Adults + 2 Children)
  • 2 bunk beds and
  • 1 sofa bed and
  • 1 queen bed
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Max adults: 2
4 Poster Suite
  • 1 full bed
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Max adults: 2
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Lock in a great price for your upcoming stay

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4 reasons to choose North Lakes Hotel and Spa

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.3
Very Good · 1,156 reviews
Read all reviews
  • Staff9.0
  • Facilities8.6
    Wellness area
  • Cleanliness8.8
  • Comfort8.8
  • Value for money7.5
  • Location8.6
  • Free WiFi7.6

Select topics to read reviews:

See what guests loved the most:

  • Andrew United Kingdom

    “All the staff where absolutely outstanding above and beyond. The level of service and attention to detail was exceptional, For the first time ever we ate both nights in the restaurant due to the level of service and quality of food.”

  • Michel United Kingdom

    “Very good hotel with Excellent restaurant at Dinner & Great breakfast in the morning. We will be back !!!”

  • Stephen

    “Considering the difficult time we live in ,the breakfast was fine, in fact the best of any hotel I have stayed in recently. Yes it was in a bag and left outside the door, but is was better than no breakfast, and had a good variety of food. The bathroom was brilliant, the best by far of any hotel I have stayed in over the last two years. Well thought out for people who are staying for work and pleasure .”

  • Shaun United Kingdom

    “Staff as always very helpful and friendly. Excellent food in the restaurant. Very clear guidance in place for the Covid pandemic.”

  • Simon United Kingdom

    “Spa facilities excellent - a nice bonus was kids were allowed to use the jacuzzi, a rare treat indeed! Breakfast was good, plenty of selection - except hash browns. Location is good, easy to find as it's right on the M6, but just a five minute walk into Penrith town centre and still only a short drive to places like Lowther Castle and Keswick.”

  • Gillian United States of America

    “Fabulous staff, convenient location off M6, great facilities”

  • Anonymous United States of America

    “Spa facilities on sight. Food was tasty for both breakfast and dinner.”

  • Linda Switzerland

    “everything, the location was perfect, food very good and all the staff were amazing. a little girl called Ollie looked after us in the restaurant she was a breath of fresh air beautiful smile the staff were so happy and paid great attention to detail. very happy with all of them.”

  • Caitlin United Kingdom

    “this hotel is absolutely amazing! the spa was so relaxing and the room was so comfortable and the staff were lovely.”

  • Emma United Kingdom

    “beautiful decor amazing food lovely pool great bed!”

Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few hours

  • Good Afternoon, does the hotel have the facility to store pedal bikes and if so do we need to make the hotel aware at booking? Many thanks Chris
    Yes we can store pedal bikes, please let the hotel know in advance.
    Answered on February 26, 2020
  • Hi will you be open from April 12th 2021? thanks
    The hotel re-opens from 17th May 2021.
    Answered on February 26, 2021
  • Hi are use spa facilities Included with all bookings?
    Hi. The spa is not included in the rate. There is a £10 charge per day for use of the spa and bookings can only be made 24 hours prior to arrival direct with the hotel
    Asked about: Double or Twin Room • Answered on September 16, 2020
  • Hi there, I’d like to book a stay in June for 2 people with our dog. How do I go about booking this? Many thanks
    We only have 3 dog friendly rooms in the hotel. These can only be booked direct with the hotel
    Answered on April 7, 2021
  • Hi - we are staying in October this year - will your spa and pool facilities be available then and are there any rules around usage please?
    Hi The spa will be open in October, There may be restrictions on the spa pool and steam room. Time slots will need to be booked for the pool
    Answered on July 20, 2020

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Hotel surroundings *
Guests loved walking around the neighborhood!
Great location - show map
What's nearby
  • Brougham Castle
    1.3 miles
  • Askham Hall
    3.2 miles
  • Whinfell Forest
    4.1 miles
  • Southwaite Services M6
    10.9 miles
  • Appleby Golf Club
    12.4 miles
Natural Beauty
  • Lake Ullswater
    4.9 miles
Closest Airports
  • Newcastle International Airport
    49.5 miles
  • Durham Tees Valley Airport
    54 miles
How to get to North Lakes Hotel and Spa from Newcastle International Airport
    Car
    Free parking is available.
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
1 Restaurant On Site

    Fyr

    Food: British

    Open for: Breakfast, Lunch, Dinner, High tea, Cocktail hour

    Menu: À la carte

Amenities of North Lakes Hotel and Spa Great facilities! Review score, 8.6

Most popular amenities

1 swimming pool
Free parking
Spa
Free WiFi
Family rooms
Bar
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Terrace
Activities
  • Golf course (within 2 miles) Additional charge
Food & Drink
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Accessible parking
  • Electric vehicle charging station
Front Desk Services
  • Baggage storage
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Safe
General
  • Smoke-free property
  • Heating
  • Packed lunches
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
Indoor swimming pool
Additional charge
  • Open all year
  • All ages welcome
Spa
  • Fitness
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi Additional charge
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center Additional charge
  • Sauna Additional charge
Languages Spoken
  • Bulgarian
  • Danish
  • English
  • Spanish
  • French
  • Croatian
  • Polish
  • Romanian
Missing some information? Yes / No
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Thanks! You'll receive an email as soon as the property answers your question.
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules North Lakes Hotel and Spa takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 17 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

This property doesn't offer extra beds.

The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Maestro Mastercard Visa North Lakes Hotel and Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In order to avoid disappointment, advance reservations for breakfast and dinner are advised, with both operating on a booking system.

Please contact the hotel once you have made your bedroom reservation to book times for these facilities. Please note that there is an additional charge for use of all leisure facilities.

Bookings of over 10 rooms will be subject to different cancelation policies and different terms and conditions.

Please note, the hotel will charge a preauthorisation of GBP 1 for all bookings on cards. Full payment will be taken for advance purchase or nonrefundable bookings.

If a Bed & Breakfast rate is selected - breakfast for adults is included in the room price. Childrens breakfasts are charged at the hotel - GBP 5 per child per day for children between 2 - 7 years and GBP 8 per child per day, for children aged 8 - 16 years old.

Children swim times apply and children are only permitted to use the swimming pool from:

Monday - Thursday - 08:00 - 11:00, 15:00 - 18:30
Friday - 08:00 - 11:00, 15:00 - 19:30.

Children are welcome to use the pool any time on Saturdays, Sundays and Bank Holidays.

Please note that children can only be accommodated in the Family Rooms.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Please inform North Lakes Hotel and Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about North Lakes Hotel and Spa

  • Yes, North Lakes Hotel and Spa is popular with guests booking family stays.

  • Check-in at North Lakes Hotel and Spa is from 3:00 PM, and check-out is until 11:00 AM.

  • The following parking options are available to guests staying at North Lakes Hotel and Spa (subject to availability):

    • Parking on site
    • Parking
    • Electric vehicle charging station
    • Accessible parking
    • Free parking

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at North Lakes Hotel and Spa on this page.

  • North Lakes Hotel and Spa offers the following activities/services (charges may apply):

    • Indoor pool
    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Golf course (within 2 miles)
    • Manicure
    • Beauty services
    • Body wrap
    • Facial treatments
    • Body treatments
    • Waxing services
    • Fitness
    • Pedicure
    • Indoor pool (year-round)
    • Body scrub

  • North Lakes Hotel and Spa has 1 restaurant:

    • Fyr

  • Room options at North Lakes Hotel and Spa include:

    • Double
    • Twin/Double
    • Family
    • Suite

  • North Lakes Hotel and Spa is 0.7 miles from the center of Penrith.

  • Guests staying at North Lakes Hotel and Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • À la carte

  • From the nearest airport, you can get to North Lakes Hotel and Spa by:

    • Car 1h 30min

  • The prices at North Lakes Hotel and Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.