Hotel
 Novotel London Excel

7 Western Gateway Royal Victoria Dock,, Newham, London, E16 1AA, United Kingdom – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.5
Very Good
2,230 reviews

Convenient location with the Elizabeth line. All lnice.

Joerg Switzerland

Property was next to the fairgrounds. The bar was a very nice bar and the bar staff was very good. breakfast buffet was good

David United States of America

Clean comfortable room, staff very friendly and helpful, perfect location for the excel, bathroom had an interesting privacy window that could be turned on and off of a frosted setting!

Alice United Kingdom

- Excellent location. - Close to ExCel. - Tram station nearby. - Beautiful riverside.

Xiaotian United Kingdom

Very friendly service. Good location nice view from window.

Jaroslaw Switzerland

Friendly staff, Amazing cleanliness and facilities, nearby to nice restaurants and transportation

Mohamed Egypt

The hotel is very well located, there are two DLR stops nearby (about 5 and 10 minute walk). Our room was rather small for three persons but quite comfortable and very clean. The staff was super friendly and helpful. The room was very quiet, there was no noise at night from the neighbours. We didn't order breakfast, so I cannot comment on that, but we did have complimentary tea and coffee (even decaf!) in the room. Overall, the experience was great and I would gladly come back.

Eglė Lithuania

Really easy to get to, great that we had parking at the hotel that is discounted for people staying at the hotel, staff really friendly and helpful, in particular Philleen on reception went out of her way to make our stay more special. food was good in the hotel bar and the room was really comfortable with great views. very easy access to the tube as well. thank you for a great stay.

Nicole United Kingdom

Everything was easy, smooth and exceeded my expectations from the initial check in to the point we left

Pippa United Kingdom

The staff were all brilliant and were a new team after being closed for so long but, this didn’t show as they worked well as a team. They were all really Helpful and friendly. The manager was outstanding, making sure he spoke to and greeted all the guests. The bed was very comfortable and rooms really clean. Would definitely stay again.

Lisa United Kingdom
8.5
Very Good
2,230 reviews
  • What guests loved the most:
  • “Convenient location with the Elizabeth line. All lnice.”
    Joerg Joerg Switzerland Switzerland
  • “Property was next to the fairgrounds. The bar was a very nice bar and the bar staff was very good. breakfast buffet was good”
    David David United States of America United States of America
  • “Clean comfortable room, staff very friendly and helpful, perfect location for the excel, bathroom had an interesting privacy window that could be turned on and off of a frosted setting!”
    Alice Alice United Kingdom United Kingdom
  • “- Excellent location. - Close to ExCel. - Tram station nearby. - Beautiful riverside.”
    Xiaotian Xiaotian United Kingdom United Kingdom
  • “Very friendly service. Good location nice view from window.”
    Jaroslaw Jaroslaw Switzerland Switzerland
  • “Friendly staff, Amazing cleanliness and facilities, nearby to nice restaurants and transportation”
    Mohamed Mohamed Egypt Egypt
  • “The hotel is very well located, there are two DLR stops nearby (about 5 and 10 minute walk). Our room was rather small for three persons but quite comfortable and very clean.”
    Eglė Eglė Lithuania Lithuania
  • “Really easy to get to, great that we had parking at the hotel that is discounted for people staying at the hotel, staff really friendly and helpful, in particular Philleen on reception went out of her...”
    Nicole Nicole United Kingdom United Kingdom
  • “Everything was easy, smooth and exceeded my expectations from the initial check in to the point we left”
    Pippa Pippa United Kingdom United Kingdom
  • “The staff were all brilliant and were a new team after being closed for so long but, this didn’t show as they worked well as a team. They were all really Helpful and friendly.”
    Lisa Lisa United Kingdom United Kingdom

Categories:

  • Staff8.9
  • Facilities8.6
  • Cleanliness8.8
  • Comfort8.8
  • Value for money8.3
  • Location8.8
  • Free WiFi8.3

This 4-star hotel is 500 feet from the ExCeL Exhibition Center and close to the O2 arena, Canary Wharf and London City Airport.

The Novotel London Excel has stylish, modern rooms each with a large work area, a laptop safe, a mini-bar and a private bathroom.

The Upper Deck Restaurant & Bar serves brasserie cuisine and has an outdoor terrace with views of the Royal Victoria Dock and London skyline. Guests can relax in the sauna and fitness facilities at the property.

The Novotel London is 1,000 feet from Custom House Station on the DLR (Docklands Light Railway).

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Novotel London Excel has been welcoming Booking.com guests since Aug 9, 2005
 Hotel chain/brand: Novotel

Show me more

Most popular amenities

Free WiFi
Parking
Family rooms
Non-smoking rooms
Fitness center
Pet friendly
Bar

Property Highlights

Top Location: Highly rated by recent guests (8.8)

Breakfast Info

Buffet

Private parking at the hotel

Saved to 11737 lists

Availability

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4 reasons to choose Novotel London Excel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.5
Very Good · 2,230 reviews
Read all reviews
Categories:
  • Staff8.9
  • Facilities8.6
  • Cleanliness8.8
  • Comfort8.8
  • Value for money8.3
  • Location8.8
  • Free WiFi8.3

Select topics to read reviews:

See what guests loved the most:

  • J
    Joerg
    SwitzerlandSwitzerland
    “Convenient location with the Elizabeth line. All lnice.”
  • David
    United States of AmericaUnited States of America
    “Property was next to the fairgrounds. The bar was a very nice bar and the bar staff was very good. breakfast buffet was good”
  • Alice
    United KingdomUnited Kingdom
    “Clean comfortable room, staff very friendly and helpful, perfect location for the excel, bathroom had an interesting privacy window that could be turned on and off of a frosted setting!”
  • Xiaotian
    United KingdomUnited Kingdom
    “- Excellent location. - Close to ExCel. - Tram station nearby. - Beautiful riverside.”
  • Jaroslaw
    SwitzerlandSwitzerland
    “Very friendly service. Good location nice view from window.”
  • Mohamed
    EgyptEgypt
    “Friendly staff, Amazing cleanliness and facilities, nearby to nice restaurants and transportation”
  • Eglė
    LithuaniaLithuania
    “The hotel is very well located, there are two DLR stops nearby (about 5 and 10 minute walk). Our room was rather small for three persons but quite comfortable and very clean. The staff was super friendly and helpful. The room was very quiet, there...”
  • Nicole
    United KingdomUnited Kingdom
    “Really easy to get to, great that we had parking at the hotel that is discounted for people staying at the hotel, staff really friendly and helpful, in particular Philleen on reception went out of her way to make our stay more special. food was good...”
  • Pippa
    United KingdomUnited Kingdom
    “Everything was easy, smooth and exceeded my expectations from the initial check in to the point we left”
  • Lisa
    United KingdomUnited Kingdom
    “The staff were all brilliant and were a new team after being closed for so long but, this didn’t show as they worked well as a team. They were all really Helpful and friendly. The manager was outstanding, making sure he spoke to and greeted all the...”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few hours

  • Hi, do you offer an earlier check in time?
    Hi. Please note that early check-in is welcome if our rooms are available. Should the rooms not be available before our official check-in time at 2pm, our reception team will be very pleased to store your luggage free of charge.
    Answered on November 18, 2021
  • Is the suana/steam room open still?
    Hello, Yes, our sauna and steam room facilities are still open.
    Answered on January 16, 2022
  • Hi how far is it to walk to nearest tube?
    2 minute walking
    Answered on January 10, 2022
  • How much is late check-out?
    £10 extra for every extra hour you would like to stay after check-out time
    Answered on February 6, 2022
  • Is parking guaranteed as coming from a long distance with 2 children and don't want to be messing around with luggage and far away car parks or none !
    Please note our car park operates on the “First come first serve” basis. Although we will not be able to reserve a car park space. Novotel London ExCeL
    Asked about: Standard Room with 1 Queen size bed + convertible sofa • Answered on August 9, 2021

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

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Hotel surroundings *
Guests loved walking around the neighborhood!
Great location - show map
What's nearby
  • Brick Lane Music Hall
    0.9 miles
  • O2 Arena
    1.1 miles
  • The Valley
    1.6 miles
  • West Ham United FC
    1.7 miles
Top attractions
  • East Ham Tube Station
    2.4 miles
  • Stratford City Westfield
    2.5 miles
  • Tower of London
    4.3 miles
  • London Eye
    6.2 miles
  • Big Ben
    6.4 miles
  • Houses of Parliament
    6.4 miles
  • Trafalgar Square
    6.6 miles
  • Piccadilly Circus
    6.8 miles
  • Buckingham Palace
    7.2 miles
  • intu Lakeside Shopping Centre
    11.2 miles
Natural Beauty
  • Mountain ExCeL London
    0.3 miles
  • Mountain The O2
    4.4 miles
Public transit
  • Subway Canning Town Tube Station
    0.8 miles
  • Subway Silvertown
    1 miles
  • Subway North Greenwich Tube Station
    1.1 miles
  • Subway Plaistow Tube Station
    1.6 miles
  • Subway Tube Station
    1.6 miles
  • Subway Upton Park Tube Station
    1.9 miles
Closest Airports
  • London City Airport
    1.1 miles
  • London Heathrow Airport
    20.7 miles
  • London Gatwick Airport
    25.6 miles
* All distances are measured in straight lines. Actual travel distances may vary.
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2 Restaurants On Site

    UPPER DECK

    Food: International

    Open for: Breakfast, Lunch, Dinner

    Menu: À la carte

    THE UPPER DECK

    Food: International, European

    Open for: Breakfast, Lunch, Dinner

    Menu: À la carte

Travel Proud
Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Amenities of Novotel London Excel

Most popular amenities

Free WiFi
Parking
Family rooms
Non-smoking rooms
Fitness center
Pet friendly
Bar
Outdoors
  • Terrace
Pets
Pets are allowed. Charges may apply.
Food & Drink
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not possible) and costs GBP 18 per day.
  • Accessible parking
  • Electric vehicle charging station
  • Secure parking
Services
  • Baggage storage
  • Fax/Photocopying Additional charge
  • Dry cleaning Additional charge
  • 24-hour front desk
  • Meeting/Banquet facilities Additional charge
  • Room service
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Safe
General
  • Smoke-free property
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Health & Wellness Facilities
  • Turkish/Steam Bath
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Spanish
  • Hungarian
  • Italian
  • Polish
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Novotel London Excel takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

12:00 AM - 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
£0 per child, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

This property doesn't offer extra beds.

The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa JCB Diners Club American Express Novotel London Excel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. Families also get late check-out on Sundays (until 17:00).

Please note that the credit card used to book must be presented on arrival.

Pets can be accommodated for an additional charge of GBP 15.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Novotel London Excel

  • Room options at Novotel London Excel include:

    • Double
    • Triple
    • Suite

  • The prices at Novotel London Excel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • From the nearest airport, you can get to Novotel London Excel by:

    • Car 5min

  • Check-in at Novotel London Excel is from 3:00 PM, and check-out is until 12:00 PM.

  • Guests staying at Novotel London Excel can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Buffet

  • Novotel London Excel offers the following activities/services (charges may apply):

    • Fitness center
    • Sauna
    • Turkish/Steam Bath

  • Novotel London Excel is 6.2 miles from the center of London.

  • Novotel London Excel has 2 restaurants:

    • UPPER DECK
    • THE UPPER DECK