This 4-star hotel is 492 feet from the ExCeL Exhibition Center and close to the O2 arena, Canary Wharf and London City Airport. The Novotel London Excel has stylish, modern rooms each with a large work area, a laptop safe, a mini-bar and a private bathroom. The Upper Deck Restaurant & Bar serves brasserie cuisine and has an outdoor terrace with views of the Royal Victoria Dock and London skyline. Guests can relax in the sauna and fitness facilities at the property. The Novotel London is 984 feet from Custom House Station on the DLR (Docklands Light Railway).

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

Top Location: Highly rated by recent guests (8.8)

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.5
Facilities
8.3
Cleanliness
8.6
Comfort
8.6
Value for money
7.9
Location
8.8
Free WiFi
8.2
Select topics to read reviews:

See what guests loved the most:

  • Emma
    United Kingdom United Kingdom
    Location great to get into London. Train links within a few minutes walk. Comfy bed and spacious room. Great breakfast.
  • Christine
    Estonia Estonia
    The breakfast was good and varied. There were few waiters and in the meantime there was a shortage of cutlery.
  • Lornab
    United Kingdom United Kingdom
    It was my fiancée birthday on Friday. Novotel hotel ending it perfect.. room was upgraded at a short notice. Thank you

Hotel area info

Restaurants
2 Restaurants On Site

  • UPPER DECK
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Gluten-free
  • THE UPPER DECK
    • Cuisine
      International • European
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Novotel London Excel
Great facilities! Review score, 8.3

Most popular amenities
  • Free WiFi
  • Private Parking
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • 2 restaurants
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Terrace
Pets
Pets are allowed. Charges may apply.
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not possible) and costs £25 per day.
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Services
  • Baggage storage
  • Wake-up service
  • Fax/Photocopying
    Additional charge
  • Dry cleaning
    Additional charge
  • Wake-up service/Alarm clock
  • 24-hour front desk
  • Meeting/Banquet facilities
    Additional charge
  • Room service
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Safe
General
  • Smoke-free property
  • Laptop safe
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Heating
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
Spa
  • Turkish/Steam Bath
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Spanish
  • Hungarian
  • Italian

House rules

Novotel London Excel takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

From 12:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
£0 per child, per night

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa JCB Diners Club American Express Cash is not accepted Novotel London Excel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. Families also get late check-out on Sundays (until 17:00).

Please note that the credit card used to book must be presented on arrival.

Pets can be accommodated for an additional charge of GBP 15.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Novotel London Excel

  • Novotel London Excel is 6.2 miles from the center of London. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Novotel London Excel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Novotel London Excel offers the following activities/services (charges may apply):

    • Fitness center
    • Sauna
    • Turkish/Steam Bath

  • Check-in at Novotel London Excel is from 3:00 PM, and check-out is until 12:00 PM.

  • Novotel London Excel has 2 restaurants:

    • UPPER DECK
    • THE UPPER DECK

  • Room options at Novotel London Excel include:

    • Double
    • Quad