No, the parking charge is a one-off payment that will cover you for the full night of your stay and the full day of your departure. Kind regards, Hugh, Front Office

Our breakfast is a buffet style with both cooked and continental food. We have all the elements of a full English breakfast including sausages, bacon, mushrooms, hash browns etc., as well as vegetarian and gluten-free options. The continental section includes standard items like toast, cereal, juices and hot drinks as well as a pancake-making machine for children. Kind regards, Hugh, Front Office

Yes, we love animals and make sure that we are a pet-friendly hotel!

Pool is open with a few restrictions including 20 minute time-slots per room per day; maximum numbers in pool and coming in prepared to swim. Pre-booking is necessary.

Our rooms are equipped with mini bars

We do have accessible rooms here at the hotel, if one of these is required please inform the hotel when you make your booking so we can ensure that we have availability for you

Yes, if you have any particular dietary requirements please let us know so we can inform our restaurant team for you :)

Yes, we have a variety of hot and cold foods available at breakfast.

Good Morning Lisa, Thank you for your message. I can confirm that you can leave your luggage with the reception team prior to check-in. Kind Regards, Novotel York Team

We have 24hr reception so you can arrive late. Please drop us a quick note if you will be late.

Yes we have on-site parking which is currently priced at £13.50 per 24 hours (February 2020)

Yes we do a buffet-style Christmas dinner. If you give us a ring and ask for the meetings and events team, they can help you book this in advance. Kind regards, Hugh, Front Office

Unfortunately the hotel currently does not have any hot tubs.

We do have travel cots at the hotel. If you require one setting up in your room please let us know by request so we can inform our housekeeping team for you.

Minimum age for staying without a parent or guardian is 18

Depends on the meal plan you select when booking; you have the option of choosing a rate with breakfast or room only.

All of our beds are queen-sized.

Yes, all rooms have a bathroom

In such cases we would need written consent from the parent with contact details for the parent/guardian and we will ask for ID from all guests attending, and we would also need a copy of the parent/guardian's ID. Please be aware that we may be in touch when they come to check in to touch bases.

Hello, We do have some inter-connecting rooms at the hotel, however we cannot guarantee them. If you are looking for connecting rooms please let us know so we can update your preferences on your booking and we will do our best to allocate them for you.