Hotel Best Western Palace Hotel & Casino
Beachfront. Property is on the beach or right next to it.
Central Promenade, Douglas, IM2 4NA, United Kingdom – Great location - show map
The staff are amazing, friendly, helpful, couldn't do enough to help you. From the reception staff, the floor staff, the bar staff and the cleaners all so friendly and welcoming. We had 2 disabled guests and the staff were outstanding. The food was absolutely delicious and the views over the sea it was just fantastic.
United KingdomOur room was fantastic. Not huge but it was big enough great view with small balcony Breakfast was lovely with lots to choose and on Sundays they do breakfast till 11am for those having a a late night on the Saturday .
Isle of ManWe had a sea view room and it was absolutely amazing. The hotel has a casino so it was my first experience, luckily a good one :) Spent a weekend there and were very pleased with location of the hotel and the hotel itself. Very friendly staff!
United KingdomEverything it was a great hotel to stay in look forward to going back next year
United KingdomThe sea view. the meals, the gym, swimming pool, the large lounge area to meet and chat . . . .
United KingdomLovely view out to sea from our room. Good choice at Breakfast. All staff lovely and helpful.
United KingdomLocation and price were good. Nice breakfast and very friendly staff. Also allowed us to check in at 6:30am instead of the advertised 4pm.
United StatesThe staff are very helpful, friendly and available. They are very knowledgable about their hotel and the town. The amenities are in great shape and the food is great.
United KingdomExcellent choice & quantity for breakfast. Staff attentive & polite.
United KingdomWe booked this particular hotel because of the location, swimming pool and casino. We had a light lunch at the hotel on arrival, this only consisted of sandwiches which were nicely presented and made with lovely fresh ingredients. Very substantial too. We were a family group of six and had 3 sea view rooms with balcony, the rooms were of a good size. These rooms were also good value for money and only cost £72 each including breakfast. We had a flutter in the casino in the evening which was good fun. There was a huge choice at breakfast, even Manx kippers could be cooked to order. The staff were very courteous and friendly in all areas, apart from the very surly bouncers on reception at the casino who were a bit scary!
United Kingdom
- What guests loved the most:
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Anne
United Kingdom
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Heather
Isle of Man
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Olga
United Kingdom
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Martyn
United Kingdom
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Alexander
United Kingdom
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Alan
United Kingdom
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Stephen
United States
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Tony
United Kingdom
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Helen
United Kingdom
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Helen
United Kingdom
Categories:
With the Isle of Man’s only licensed casino, Best Western Palace Hotel is centrally located on the beautiful Victorian Promenade overlooking Douglas Bay and just metres from the beach. The hotel boasts a panoramic and a with an indoor pool.
The bright and contemporary rooms at the Best Western Palace Hotel & Casino have a work desk, telephone, a hairdryer, a safe, and ironing facilities. They include a TV, tea/coffee making facilities, and some rooms have sea . is also available throughout the complex.
The Paragon Bar and Restaurant serves hearty breakfasts, a full lunchtime bar menu, and an evening carvery.
The Palace Health Club has panoramic sea views, and features an indoor heated , cardiovascular gym, weights gym, sauna, steam room, spa bath and pool-side lounge area for light meals.
There is an on-site casino complete with an independent bingo lounge and slots lounge, with a variety of machines. During the weekend guests can enjoy a lively and dynamic atmosphere.
Couples particularly like the location — they rated it 8.6 for a two-person trip.
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RetryMost popular facilities
ATM: Need cash? This property has an ATM machine on site.
Top location: Highly rated by recent guests (8.5)
Breakfast info
Full English/Irish, Buffet
Private parking at the hotel
Loyal customers
There are more repeat guests here than most other properties.
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| Max adults: 2 |
Double Room with Sea View
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| Max adults: 2 |
Deluxe Double Room with Sea View
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| Max adults: 2 |
Double Room
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| Max adults: 2 |
Twin Room
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| Max adults: 2 |
Twin Room with Sea View
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Popular beaches nearby
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Douglas Beach
100 yards from property
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- Guests enjoyed the view
- Guests liked the sauna
- Some guests said the kitchen facilities could be improved
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- Some guests said the beds were not very comfortable
- Some guests didn't like the shower
- Some guests said in-room temperature could be improved
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- Some guests said extra charges may be applicable
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- Guests spoke highly of the view
See what guests loved the most:
-
Anne
United Kingdom“The staff are amazing, friendly, helpful, couldn't do enough to help you. From the reception staff, the floor staff, the bar staff and the cleaners all so friendly and welcoming. We had 2 disabled guests and the staff were outstanding. The food was absolutely delicious and the views over the sea it was just fantastic. ” Read more
-
Heather
Isle of Man“Our room was fantastic. Not huge but it was big enough great view with small balcony Breakfast was lovely with lots to choose and on Sundays they do breakfast till 11am for those having a a late night on the Saturday .”
-
Olga
United Kingdom
“We had a sea view room and it was absolutely amazing. The hotel has a casino so it was my first experience, luckily a good one :) Spent a weekend there and were very pleased with location of the hotel and the hotel itself. Very friendly staff!”
-
Martyn
United Kingdom
“Everything it was a great hotel to stay in look forward to going back next year ”
-
Alexander
United Kingdom
“The sea view. the meals, the gym, swimming pool, the large lounge area to meet and chat . . . .”
-
Alan
United Kingdom
“Lovely view out to sea from our room. Good choice at Breakfast. All staff lovely and helpful.”
-
Stephen
United States“Location and price were good. Nice breakfast and very friendly staff. Also allowed us to check in at 6:30am instead of the advertised 4pm. ”
-
Tony
United Kingdom
“The staff are very helpful, friendly and available. They are very knowledgable about their hotel and the town. The amenities are in great shape and the food is great.”
-
Helen
United Kingdom
“Excellent choice & quantity for breakfast. Staff attentive & polite.”
-
Helen
United Kingdom
“We booked this particular hotel because of the location, swimming pool and casino. We had a light lunch at the hotel on arrival, this only consisted of sandwiches which were nicely presented and made with lovely fresh ingredients. Very substantial too. We were a family group of six and had 3 sea view rooms with balcony, the rooms were of a good size. These rooms were also good value for money and only cost £72 each including breakfast. We had a flutter in the casino in the evening which was good fun. There was a huge choice at breakfast, even Manx kippers could be cooked to order. The staff were very courteous and friendly in all areas, apart from the very surly bouncers on reception at the casino who were a bit scary! ” Read more
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About Best Western Palace Hotel & Casino
Welcoming Booking.com guests since 8 Dec 2010
We speak your language
Thanks! You will receive an email as soon as the property has answered your question.
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TT Grandstand0.4 miles
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Manx Museum0.7 miles
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Gaiety Theatre0.7 miles
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Laxey Wheel5.9 miles
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Castle Rushen9.5 miles
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Peel Cathedral9.7 miles
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Sea/ocean Irish Sea0 miles
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River Groudle River1.7 miles
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Mountain Snaefell Mountain9.3 miles
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Douglas Beach100 yards
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Ferry Steam Packet Company1 miles
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Isle of Man Airport8.2 miles
What would you like to know?
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RetryParagon Restaurant
Cuisine: British
Open for: Dinner
Majestic Chinese Restaurant
Cuisine: Chinese
Open for: Dinner
3 reasons to choose Best Western Palace Hotel & Casino
Why book with us
Prices you can't beat!
Manage your bookings online
Booking is safe
Facilities of Best Western Palace Hotel & Casino
Most popular facilities
Outdoors
- Beachfront
Pets
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Pets are not allowed.
Activities
- Bingo Additional charge
- Tour or class about local culture Additional charge
- Bike tours Additional charge
- Walking tours Additional charge
- Movie nights Off-site Additional charge
- Beach
- Karaoke Additional charge
- Casino
- Golf course (within 3 km) Additional charge
Food & Drink
- Fruits Additional charge
- Bottle of water
- Wine/champagne Additional charge
- Kid meals Additional charge
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
Internet
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Free! WiFi is available in the hotel rooms and is free of charge.
Parking
- Accessible parking
Private parking is possible on site (reservation is not needed) and charges are applicable.
Reception services
- Private check-in/check-out
- ATM/cash machine on site
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Cleaning services
- Daily housekeeping
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Business facilities
- Fax/photocopying Additional charge
- Business centre
- Meeting/banquet facilities Additional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- 24-hour security
- Safety deposit box
General
- Designated smoking area
- Non-smoking throughout
- Heating
- Packed lunches
- Lift
- Family rooms
- Non-smoking rooms
- Newspapers Additional charge
- Room service
Indoor swimming pool
- Open all year
- Pool/beach towels
- Sun loungers or beach chairs
- Heated pool
- Pool with view
- Shallow end
Wellness
- Fitness/spa locker rooms
- Personal trainer
- Fitness classes
- Fitness
- Steam room
- Spa facilities
- Sun loungers or beach chairs
- Pool/beach towels
- Hot tub/Jacuzzi
- Spa and wellness centre Additional charge
- Fitness centre
- Sauna
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Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
There is no capacity for cots at this property.
There is no capacity for extra beds at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Best Western Palace Hotel & Casino accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
FAQs about Best Western Palace Hotel & Casino
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Best Western Palace Hotel & Casino offers the following activities / services (charges may apply):
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Hot tub/Jacuzzi
- Sauna
- Karaoke
- Casino
- Golf course (within 3 km)
- Beachfront
- Steam room
- Movie nights
- Spa facilities
- Personal trainer
- Fitness
- Bike tours
- Beach
- Fitness/spa locker rooms
- Indoor pool (all year)
- Bingo
- Fitness classes
- Walking tours
- Tour or class about local culture
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The prices at Best Western Palace Hotel & Casino may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Room options at Best Western Palace Hotel & Casino include:
- Double
- Twin
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Best Western Palace Hotel & Casino has 2 restaurants:
- Majestic Chinese Restaurant
- Paragon Restaurant
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From the nearest airport, you can get to Best Western Palace Hotel & Casino by:
- Car 23min
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The following parking options are available to guests staying at Best Western Palace Hotel & Casino (subject to availability):
- Parking on site
- Private parking
- Parking
- Accessible parking
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Yes, Best Western Palace Hotel & Casino is popular with guests booking family stays.
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Best Western Palace Hotel & Casino is 0.9 miles from the centre of Douglas.
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The nearest beach is just 50 yards from Best Western Palace Hotel & Casino.
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Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
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Yes, there is a hot tub. You can find out more about this and the other facilities at Best Western Palace Hotel & Casino on this page.
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Guests staying at Best Western Palace Hotel & Casino can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).
Breakfast option(s) include:
- Full English/Irish
- Buffet
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Check-in at Best Western Palace Hotel & Casino is from 16:00, and check-out is until 12:00.
