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Hotel Best Western Palm Hotel

64-76 Hendon Way, London, NW2 2NL, United Kingdom – Good location – show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
7.8
Good
1,190 reviews

The staff in the hotel was very helpful and sweet.

Helal Afghanistan

Easy to find and good free parking. Staff were friendly and helpful and quick to sort out any issues.

Paul United Kingdom

The whole experience at Best Western Palm Hotel was perfect. The room was great, beautiful bathroom, comfy bed with amazing fluffy pillows and duvet. The staff cannot be faulted. Simona on the front reception deserves a special mention as nothing was too much trouble. We will definitely stay at this hotel again.

Claire United Kingdom

We arrived and we received a warm welcoming from the front desk, staff member named Su, she was super kind and we got upgraded to a larger room! She was helpful and made the starting of our vacation perfect!

Anonymous Israel

This was our second stay at this hotel in a convenient location, safe parking, clean room and helpful staff. On top of that great price.

Stefan United Kingdom

Guest safety with CoVid in mind was taken seriously and the staff are to be credited for reassuring anyone looking to stay on site during these strange times that they have done their utmost to make one's stay with them as safe as possible.

Phil United Kingdom

The staff were amazing and breakfast was nice comfy room easy to locate great parking

Georgia United Kingdom

Straightforward check-in, good service at breakfast

Dima United Kingdom

Lovely property, really enjoyed our stay. Staff very helpful and friendly.

Tiarna United Kingdom

Parking is so convenient and close to the hotel too

Fahima United Kingdom
7.8
Good
1,190 reviews
  • What guests loved the most:
  • “The staff in the hotel was very helpful and sweet.”
    Helal Helal Afghanistan Afghanistan
  • “Easy to find and good free parking. Staff were friendly and helpful and quick to sort out any issues.”
    Paul Paul United Kingdom United Kingdom
  • “The whole experience at Best Western Palm Hotel was perfect. The room was great, beautiful bathroom, comfy bed with amazing fluffy pillows and duvet. The staff cannot be faulted.”
    Claire Claire United Kingdom United Kingdom
  • “We arrived and we received a warm welcoming from the front desk, staff member named Su, she was super kind and we got upgraded to a larger room!”
    Israel Israel
  • “This was our second stay at this hotel in a convenient location, safe parking, clean room and helpful staff. On top of that great price.”
    Stefan Stefan United Kingdom United Kingdom
  • “Guest safety with CoVid in mind was taken seriously and the staff are to be credited for reassuring anyone looking to stay on site during these strange times that they have done their utmost to make...”
    Phil Phil United Kingdom United Kingdom
  • “The staff were amazing and breakfast was nice comfy room easy to locate great parking”
    Georgia Georgia United Kingdom United Kingdom
  • “Straightforward check-in, good service at breakfast”
    Dima Dima United Kingdom United Kingdom
  • “Lovely property, really enjoyed our stay. Staff very helpful and friendly.”
    Tiarna Tiarna United Kingdom United Kingdom
  • “Parking is so convenient and close to the hotel too”
    Fahima Fahima United Kingdom United Kingdom

Categories:

  • Staff8.6
  • Facilities7.7
  • Cleanliness8.1
  • Comfort7.9
  • Value for money7.8
  • Location 7.4
  • Free WiFi7.5
Low score for London

You're eligible for a Genius discount at Best Western Palm Hotel! To save at this property, all you have to do is sign in.

Just 15 minutes’ walk from Golders Green Underground Station, Best Western Palm Hotel offers stylish rooms with modern en suite shower rooms. Central London is just a 15-minute drive away and free parking on site is limited, functioning on a first come first serve basis. The Best Western Palm Hotel offer free shuttle bus service between the hotel and Golders Green Underground station.

The spacious rooms are elegantly decorated in natural colors with walnut furniture, and all feature a luxury modern bathroom and spacious work desk area. All rooms offer free wired internet access, tea and coffee facilities, an LCD TV and air conditioning.

The Best Western Palm Hotel has a spacious guest lounge with ample seating, which features large-screen TVs. The newly open bar is open 24 hours daily and there is a 24-hour front desk service, and free high-speed internet access in public areas.

Located outside the congestion charge zone, Best Western Palm Hotel is just 5 minutes from the M1 motorway. Cricklewood Railway station is approximately 15 minutes’ walk away, and Brant Cross Station is 5 minutes' drive away.

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Breakfast Info

Full English/Irish, Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Most popular amenities

Free WiFi
Free parking
Family rooms
Non-smoking rooms
Fitness center
Pet friendly
Tea/Coffee Maker in All Rooms
Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

Availability

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4 reasons to choose Best Western Palm Hotel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

7.8
Good
 · 1,190 reviews
Read all reviews
  • Staff8.6
  • Facilities7.7
  • Cleanliness8.1
  • Comfort7.9
    Quiet room, Room temperature
  • Value for money7.8
  • Location 7.4
    Quiet area
  • Free WiFi7.5
Low score for London

Select topics to read reviews:

See what guests loved the most:

  • Helal Afghanistan

    “The staff in the hotel was very helpful and sweet. ”

  • Paul United Kingdom

    “Easy to find and good free parking. Staff were friendly and helpful and quick to sort out any issues.”

  • Claire United Kingdom

    “The whole experience at Best Western Palm Hotel was perfect. The room was great, beautiful bathroom, comfy bed with amazing fluffy pillows and duvet. The staff cannot be faulted. Simona on the front reception deserves a special mention as nothing was too much trouble. We will definitely stay at this hotel again.”

  • Anonymous Israel

    “We arrived and we received a warm welcoming from the front desk, staff member named Su, she was super kind and we got upgraded to a larger room! She was helpful and made the starting of our vacation perfect!”

  • Stefan United Kingdom

    “This was our second stay at this hotel in a convenient location, safe parking, clean room and helpful staff. On top of that great price. ”

  • Phil United Kingdom

    “Guest safety with CoVid in mind was taken seriously and the staff are to be credited for reassuring anyone looking to stay on site during these strange times that they have done their utmost to make one's stay with them as safe as possible.”

  • Georgia United Kingdom

    “The staff were amazing and breakfast was nice comfy room easy to locate great parking ”

  • Dima United Kingdom

    “Straightforward check-in, good service at breakfast”

  • Tiarna United Kingdom

    “Lovely property, really enjoyed our stay. Staff very helpful and friendly.”

  • Fahima United Kingdom

    “Parking is so convenient and close to the hotel too”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Best Western Palm Hotel

Welcoming Booking.com guests since Mar 13, 2008

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Is transportation easily accessible?

    Yes, there nearest tube station to the hotel is Golders Green and you can a bus from there as well to take you to the hotel. Reception

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    Asked about: Standard Twin Room • Answered on October 12, 2019
  • Is late check out an option ?

    Good Morning, Yes you can check in late but up to 3am. Kind Regards, Kellee Reception

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    You found this answer unhelpful

    Asked about: Standard Double Room • Answered on October 19, 2019
  • Late check in has been stated as an option, but is late check out an option?

    Good Afternoon, Hope your well? Checkout is 12pm.. However, if you would like a late checkout its £10 per hour after 12pm. Kind Regards, Kellee Best Western Palm Hotel Reecption

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    Answered on August 16, 2020
  • Hi How much for a small (toy) poodle in our room. she will be in her cage. Regards

    Its free of charge

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    Answered on March 14, 2020
  • Are the family rooms big enough for 2 toddlers ages 2&3 and husband & wife, I mean will there be sufficient beds for us 4

    Good afternoon, the family rooms can accommodate 2 adults and 2 toddlers as you have a big double bed and sofa bed that is big enough for 2 children ages 2&3. Kind regards, Cristina

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    Asked about: Family Room • Answered on January 14, 2020
  • This hotel is coming up as Pet friendly in the search but I cannot see any mention of this in the description. Is it ok to bring a small dog?

    We are pets friendly hotel. You are allow to bring your dog with you Regards Best Western Palm Hotel

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    You found this answer unhelpful

    Answered on February 4, 2020
  • Do you have any reserved parking I can book

    All parking here at the hotel is a first come first serve basis.

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    You found this answer unhelpful

    Answered on March 3, 2020
  • We have two small dogs.Do they stay in our room with us? Do you have a dog sitter facilities? Do you have vegetarian breakfast.

    Good morning, We are a pet friendly hotel and accept dogs but they will stay in the room with you as we do not provide dog sitter facilities. Breakfast is full English breakfast and you have the option to pick only vegetarian if you wish. Thank you.

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    Answered on February 7, 2020
Hotel surroundings *
Good location – show map
Restaurants & cafes
  • Cafe/Bar Hendon Park Coffee
    1.8 miles
  • Restaurant Wine and Bread
    2.2 miles
Closest Airports
  • London City Airport
    11.7 miles
  • London Heathrow Airport
    12.4 miles
  • London Luton Airport
    23 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Are you missing any information about this area?
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Amenities of Best Western Palm Hotel

Most popular amenities

Free WiFi
Free parking
Family rooms
Non-smoking rooms
Fitness center
Pet friendly
Tea/Coffee Maker in All Rooms
Pets
Pets are allowed on request. Charges may apply.
Food & Drink
  • Special diet meals (on request)
  • Breakfast in the room
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
Free private parking is available on site (reservation is not possible).
  • Street parking
  • Secure parking
Front Desk Services
  • Baggage storage
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Safe
General
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Health & Wellness Facilities
  • Fitness center
Languages Spoken
  • Bulgarian
  • Greek
  • English
  • Hebrew
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Chinese
Missing some info?
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Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules Best Western Palm Hotel takes special requests – add in the next step!

Check-in

2:00 PM - 8:30 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

10:00 AM - 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Best Western Palm Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

The original card that was used for the advance purchase bookings must be shown on arrival.

Please note the car parking is complimentary, depends on availability and functions on a first come first serve basis. The nearest local residential parking area next to the hotel has restrictions Monday to Sunday, between 13:00 - 20:00, and charges apply within these hours.

Please note, commercial vehicles including coaches and mini buses cannot be accommodated in the property's parking facilities. Vehicles more than 7.5 feet in height must request permission from the property prior to arrival.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Best Western Palm Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.