Featuring a restaurant, a fitness centre as well as a bar, The Parkgate Hotel is set in the centre of Cardiff, 90 metres from Principality Stadium. Boasting family rooms, this property also provides guests with a terrace. The accommodation offers a 24-hour front desk and room service for guests. The units come with a flat-screen TV with cable channels, a kettle, a shower, a hairdryer and a desk. Rooms are complete with a private bathroom equipped with free toiletries, while certain units at the hotel also have a seating area. All units feature a safety deposit box. Be one of the first to savour The Sorting Room, a chic new spot to meet and dine set in the city’s most luxurious new destination, The Parkgate Hotel. Popular points of interest near The Parkgate Hotel include Cardiff Castle, St David's Hall and Motorpoint Arena Cardiff. The nearest airport is Cardiff Airport, 15 km from the accommodation.

This is our guests' favourite part of Cardiff, according to independent reviews.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

The Parkgate Hotel has been welcoming Booking.com guests since 16 Apr 2021.

Property highlights

Situated in the real heart of Cardiff, this hotel has an excellent location score of 9.5

Breakfast info

Full English/Irish


Availability

Select dates to see this property's availability and prices

Room type
Sleeps
 
1 large double bed
1 sofa bed
and
1 large double bed
1 large double bed
1 sofa bed
and
1 large double bed
1 large double bed
1 bunk bed
and
1 large double bed
1 double bed
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Travel Sustainable Level 1
This property has told us they’re taking some steps towards sustainability that can have environmental and social impact. We’ve worked with experts including Travalyst and Sustainalize to create the Travel Sustainable programme – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.1
Facilities
9.0
Cleanliness
9.3
Comfort
9.4
Value for money
8.2
Location
9.5
Free WiFi
9.0
Select topics to read reviews:

See what guests loved the most:

  • Neil
    United KingdomUnited Kingdom
    Great hotel, great breakfast, lovely room, and very clean.
  • Mrs
    United KingdomUnited Kingdom
    Such a lovely hotel , staff amazing, room beautiful,
  • Ea
    United KingdomUnited Kingdom
    The building, design, separate spaces, excellent bedding (very important!). Excellent customer service (reception), nice rooms, bathrooms and outdoor space. Ticks all the boxes.
  • Steve
    United KingdomUnited Kingdom
    Great location - just 5-mins from the station and on edge of City Centre. Generous sized room with good desk and seating away from the bed. Bathroom delightful as were the staff.
  • Robert
    United KingdomUnited Kingdom
    Service is always great, always well looked after - rooms are lovely and comfortable. Good cocktails! and Food in the restaurant it top notch
  • Shannon
    United KingdomUnited Kingdom
    The room was absolutely stunning and couldn't thank the staff for making my partners Birthday extra special with the little surprise extras !
  • Simon
    United KingdomUnited Kingdom
    Lovely stay at the hotel. Second stay here. Well located, good facilities and rooms are great.
  • J
    Julia
    United KingdomUnited Kingdom
    Super central location, very comfortable bed, lovely friendly staff.
  • Vanessa
    United KingdomUnited Kingdom
    Room was comfortable with a fabulous shower, delicious breakfast and friendly staff.
  • Steve
    United KingdomUnited Kingdom
    Location is perfect in the heart of Cardiff, hotel staff, service and food on point.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Where do we park, or do you discount any parking

    We have discounted parking for some local NCP carparks. Please ask us before arrival for the discount information.
    Answered on 10 April 2023
  • Is breakfast buffet type

    Hello! Currently our breakfast runs as a buffet style.
    Answered on 2 November 2021
  • Will this room accommodate a cot as we would like to bring out baby who is under 1 year old and is a baby allowed in the pool?

    We can add a cot to your booking, you just need to message with your booking reference and name and we can add this for you. Unfortunately no children..
    Answered on 2 November 2021
  • If I book a room and pay extra to use the spa at the hotel on the day, am I guaranteed that there will be space in the spa on the day?

    The use of the spa is subject to availability and must be booked in advance to ensure there is no disappointment. Please give the property a call to g..
    Answered on 16 March 2022
  • Do all bathrooms have a bath?

    no, most have shower only
    Answered on 13 September 2021
  • where do we park?

    The best place near to the hotel is the NCP car park on Westgate Street just two minutes walk to the hotel. Best regards, Reception
    Answered on 29 June 2022
  • Still looking?

Hotel surroundings *

Restaurants
1 restaurant on site

  • The Sorting Room
    • Cuisine
      British
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Facilities of The Parkgate Hotel
Great facilities! Review score, 9

Most popular facilities
  • Spa and wellness centre
  • Free WiFi
  • Family rooms
  • Fitness centre
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Terrace
Kitchen
  • Tumble dryer
  • Electric kettle
Room Amenities
  • Socket near the bed
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Carpeted
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Full body massage
  • Couples massage
  • Back massage
  • Spa/wellness packages
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty Services
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge
Languages spoken
  • English

House rules

The Parkgate Hotel takes special requests - add in the next step!

Check-in

From 16:00 to 00:00

Check-out

From 06:00 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa American Express Cash is not accepted The Parkgate Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note the Spa thermal experiences are available to hotel guests for 90mins at the cost of £25 Mon - Fri and £35 Sat-Sun. Please book in advance to avoid disapointment.

FAQs about The Parkgate Hotel

  • The prices at The Parkgate Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at The Parkgate Hotel is from 16:00, and check-out is until 11:00.

  • The Parkgate Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Body scrub
    • Facial treatments
    • Couples massage
    • Fitness/spa locker rooms
    • Spa/wellness packages
    • Pedicure
    • Fitness
    • Beauty Services
    • Body wrap
    • Manicure
    • Full body massage
    • Body treatments
    • Back massage

  • The Parkgate Hotel has 1 restaurant:

    • The Sorting Room

  • The Parkgate Hotel is 350 yards from the centre of Cardiff. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at The Parkgate Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • Full English/Irish

  • Room options at The Parkgate Hotel include:

    • Double
    • Suite