Hotel The Parkgate Hotel

Westgate Street, Cardiff, CF10 1DA, United Kingdom – Excellent location - show map

Excellent location — rated 9.4/10! (score from 827 reviews)

Real guests • Real stays • Real opinions

8.6
Fabulous
827 reviews

Wonderful experience, beautiful hotel, friendly staff, just perfect. 10/10.

Marcus United Kingdom

The staff were amazing, the breakfast buffet was outstanding, Every inch of the hotel was spotless....not a speck of dust anywhere...the toilet facilities were gleaming. I've already recommended to family and friends and we will also be returning very soon.

Bridget United Kingdom

Great location, in walking distance to everything in centre. Lovely room with very comfy bed. Whole hotel was well decorated. Staff were lovely and helpful.

Keira United Kingdom

Brilliant location and excellent location. Lovely, friendly staff too.

Ian United Kingdom

Breakfast choice good, location good in city, nice room in good position overlooking stadium

Thomas United Kingdom

Excellent location, room clean, large comfy bed. Good, but slightly limited breakfast. Lovely bar and friendly staff.

Kate United Kingdom

superb renovation, good use of original features, friendly check in and restaurant staff

Pete United Kingdom

This was one of the nicest hotels we have stayed in, everything was so clean and quality, staff were chatty and helpful. we would highly recommend this hotel just a pity we didn’t get time to try the spa but we will return, thank you

David United Kingdom

Amazing hotel only beaten by its exceptional staff, very accommodating.

Daniel United Kingdom

Breakfast did not quite match with the rest; it was adequate but not outstanding.

Glenys United Kingdom
8.6
Fabulous
827 reviews
  • What guests loved the most:
  • “Wonderful experience, beautiful hotel, friendly staff, just perfect. 10/10.”
    Marcus Marcus United Kingdom United Kingdom
  • “The staff were amazing, the breakfast buffet was outstanding, Every inch of the hotel was spotless....not a speck of dust anywhere...the toilet facilities were gleaming.”
    Bridget Bridget United Kingdom United Kingdom
  • “Great location, in walking distance to everything in centre. Lovely room with very comfy bed. Whole hotel was well decorated. Staff were lovely and helpful.”
    Keira Keira United Kingdom United Kingdom
  • “Brilliant location and excellent location. Lovely, friendly staff too.”
    Ian Ian United Kingdom United Kingdom
  • “Breakfast choice good, location good in city, nice room in good position overlooking stadium”
    Thomas Thomas United Kingdom United Kingdom
  • “Excellent location, room clean, large comfy bed. Good, but slightly limited breakfast. Lovely bar and friendly staff.”
    Kate Kate United Kingdom United Kingdom
  • “superb renovation, good use of original features, friendly check in and restaurant staff”
    Pete Pete United Kingdom United Kingdom
  • “This was one of the nicest hotels we have stayed in, everything was so clean and quality, staff were chatty and helpful.”
    David David United Kingdom United Kingdom
  • “Amazing hotel only beaten by its exceptional staff, very accommodating.”
    Daniel Daniel United Kingdom United Kingdom
  • “Breakfast did not quite match with the rest; it was adequate but not outstanding.”
    Glenys Glenys United Kingdom United Kingdom

Categories:

  • Staff8.9
  • Facilities8.8
  • Cleanliness9.3
  • Comfort9.4
  • Value for money8.1
  • Location9.4

Stay in the heart of Cardiff – Excellent location - show map

Featuring a restaurant, a fitness centre as well as a bar, The Parkgate Hotel is set in the centre of Cardiff, 100 yards from Principality Stadium. Boasting family rooms, this property also provides guests with a terrace. The accommodation offers a 24-hour front desk and room service for guests.

The units come with a flat-screen TV with cable channels, a kettle, a shower, a hairdryer and a desk. Rooms are complete with a private bathroom equipped with free toiletries, while certain units at the hotel also have a seating area. All units feature a safety deposit box.

Be one of the first to savour The Sorting Room, a chic new spot to meet and dine set in the city’s most luxurious new destination, The Parkgate Hotel.

Popular points of interest near The Parkgate Hotel include Cardiff Castle, St David's Hall and Motorpoint Arena Cardiff. The nearest airport is Cardiff Airport, 9.3 miles from the accommodation.

This is our guests' favourite part of Cardiff, according to independent reviews.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

The Parkgate Hotel has been welcoming Booking.com guests since 16 Apr 2021.

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Most popular facilities

Spa and wellness centre
Family rooms
Fitness centre
Restaurant
Non-smoking rooms
Facilities for disabled guests
Bar

Property highlights

Situated in the real heart of Cardiff, this hotel has an excellent location score of 9.4

Breakfast info

Full English/Irish, Buffet

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Availability

When would you like to stay at The Parkgate Hotel?

Sorry, reservations for more than 90 nights are not possible.

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Approximate prices in GBP for a 1-night stay
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Sleeps Room type Price
Max adults: 2
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Max adults: 2
Deluxe King Room
  • 1 large double bed
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Max adults: 2. Max children: 2
King Room
  • 1 sofa bed and
  • 1 large double bed
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Max adults: 2. Max children: 2
Deluxe Junior Suite
  • Bedroom 1: 1 large double bed
  • Living room: 1 sofa bed
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Max adults: 2. Max children: 2
Superior Suite
  • 1 bunk bed and 1 large double bed
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Max adults: 2
Suite
  • 1 large double bed
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Max adults: 2. Max children: 2
Deluxe Suite
  • 1 bunk bed and 1 large double bed
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Max adults: 2
Junior Suite
  • 1 double bed
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Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

4 reasons to choose The Parkgate Hotel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speak English

Guest reviews

8.6
Fabulous · 827 reviews
Read all reviews
Categories:
  • Staff8.9
  • Facilities8.8
  • Cleanliness9.3
  • Comfort9.4
  • Value for money8.1
  • Location9.4

Select topics to read reviews:

See what guests loved the most:

  • Marcus United Kingdom

    “Wonderful experience, beautiful hotel, friendly staff, just perfect. 10/10.”

  • Bridget United Kingdom

    “The staff were amazing, the breakfast buffet was outstanding, Every inch of the hotel was spotless....not a speck of dust anywhere...the toilet facilities were gleaming. I've already recommended to family and friends and we will also be returning very soon.”

  • Keira United Kingdom

    “Great location, in walking distance to everything in centre. Lovely room with very comfy bed. Whole hotel was well decorated. Staff were lovely and helpful.”

  • Ian United Kingdom

    “Brilliant location and excellent location. Lovely, friendly staff too.”

  • Thomas United Kingdom

    “Breakfast choice good, location good in city, nice room in good position overlooking stadium”

  • Kate United Kingdom

    “Excellent location, room clean, large comfy bed. Good, but slightly limited breakfast. Lovely bar and friendly staff.”

  • Pete United Kingdom

    “superb renovation, good use of original features, friendly check in and restaurant staff”

  • David United Kingdom

    “This was one of the nicest hotels we have stayed in, everything was so clean and quality, staff were chatty and helpful. we would highly recommend this hotel just a pity we didn’t get time to try the spa but we will return, thank you”

  • Daniel United Kingdom

    “Amazing hotel only beaten by its exceptional staff, very accommodating.”

  • Glenys United Kingdom

    “Breakfast did not quite match with the rest; it was adequate but not outstanding.”

Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Where do we park, or do you discount any parking
    We offer discounted parking for the NCP carparks, one of which is located on Westgate Street opposite the hotel. If you use the App and enter our saver code parking is £11 per 24 hours, otherwise we can give you a discount ticket bringing it to £15
    Asked about: Superior Queen Room • Answered on 16 January 2022
  • Do all bathrooms have a bath?
    no, most have shower only
    Answered on 13 September 2021
  • Do all rooms have a bath
    Hi, thank you for your query. I can confirm that not all rooms have a bath, if you're interested in a particular room type, please contact our reception team when making your booking. Kind regards, Lara, Reception Team
    Asked about: Superior Queen Room • Answered on 15 December 2021
  • Is breakfast buffet type
    Hello! Currently our breakfast runs as a buffet style.
    Asked about: Superior Queen Room • Answered on 2 November 2021
  • Does the pool come with the price of the room ? Many thanks Holly
    Hi Holly, our spa has a separate charge per guest for 90 minutes. Mon-Fri £25.00 and Saturday, Sunday £35.00.
    Asked about: Superior Queen Room • Answered on 1 March 2022

  • Still looking?

    Thanks! You will receive an email as soon as the property has answered your question.

Thanks! You will receive an email as soon as the property has answered your question.

Hotel surroundings *
Guests loved walking around the neighbourhood!
Excellent location - show map
What's nearby
  • Principality Stadium
    0.1 miles
  • St David's Shopping Centre
    0.1 miles
  • Cardiff Castle
    0.1 miles
  • St David's Hall
    0.2 miles
  • St David’s Dewi Sant
    0.3 miles
  • Capitol Shopping Centre
    0.4 miles
  • Bute Park
    0.4 miles
  • Cardiff National Museum & Gallery
    0.5 miles
  • National Museum Cardiff
    0.5 miles
Restaurants & cafes
  • Restaurant The Sorting Room
    0 miles
Top attractions
  • University of South Wales - Cardiff Campus
    0.5 miles
  • Cardiff University
    0.6 miles
  • Cardiff Bay
    1.3 miles
Natural beauty
  • River Taff1
    0.6 miles
Public transport
  • Train Cardiff Central Station
    0.2 miles
Closest airports
  • Cardiff Airport
    9 miles
  • Bristol Airport
    21.2 miles
  • Gloucestershire Airport
    52.2 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You will receive an email as soon as the property has answered your question.
1 restaurant on site

    The Sorting Room

    Cuisine: British

    Open for: Breakfast, Lunch, Dinner

    Menu: À la carte

Facilities of The Parkgate Hotel

Most popular facilities

Spa and wellness centre
Family rooms
Fitness centre
Restaurant
Non-smoking rooms
Facilities for disabled guests
Bar
Outdoors
  • Outdoor furniture
  • Terrace
Food & Drink
  • Fruits Additional charge
  • Wine/champagne Additional charge
  • Kid meals Additional charge
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
No internet access available.
Parking
No parking available.
Services
  • Daily housekeeping
  • Private check-in/check-out
  • Express check-in/check-out
  • Dry cleaning Additional charge
  • Laundry Additional charge
  • 24-hour front desk
  • Meeting/banquet facilities Additional charge
  • Room service
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • 24-hour security
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible
Wellness facilities
  • Fitness/spa locker rooms
  • Fitness
  • Full body massage Additional charge
  • Couples massage Additional charge
  • Back massage Additional charge
  • Spa/wellness packages
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty Services
  • Pool/beach towels
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre
  • Sauna Additional charge
Languages spoken
  • English
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You will receive an email as soon as the property has answered your question.
Sustainable initiatives
This property has taken steps to provide more sustainable and environmentally friendly travel

House rules The Parkgate Hotel takes special requests - add in the next step!

Check-in

16:00 - 00:00

Check-out

06:00 - 11:00

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

There is no capacity for cots at this property.

There is no capacity for extra beds at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa American Express The Parkgate Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note the Spa thermal experiences are available to hotel guests for 90mins at the cost of £25 Mon - Fri and £35 Sat-Sun. Please book in advance to avoid disapointment.

FAQs about The Parkgate Hotel

  • Guests staying at The Parkgate Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.7).

    Breakfast option(s) include:

    • Full English/Irish
    • Buffet

  • The prices at The Parkgate Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The Parkgate Hotel has 1 restaurant:

    • The Sorting Room

  • Check-in at The Parkgate Hotel is from 16:00, and check-out is until 11:00.

  • The Parkgate Hotel is 350 yards from the centre of Cardiff.

  • The Parkgate Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Body scrub
    • Facial treatments
    • Couples massage
    • Fitness/spa locker rooms
    • Spa/wellness packages
    • Pedicure
    • Fitness
    • Beauty Services
    • Body wrap
    • Manicure
    • Full body massage
    • Body treatments
    • Back massage

  • Room options at The Parkgate Hotel include:

    • Double
    • Suite