The Parkgate Hotel
Westgate Street, Cardiff, CF10 1DA, United Kingdom – Excellent location - show map
Excellent location — rated 9.5/10! (score from 3481 reviews)
Real guests • Real stays • Real opinions
Great hotel, great breakfast, lovely room, and very clean.

Featuring a restaurant, a fitness centre as well as a bar, The Parkgate Hotel is set in the centre of Cardiff, 90 metres from Principality Stadium. Boasting family rooms, this property also provides guests with a terrace. The accommodation offers a 24-hour front desk and room service for guests. The units come with a flat-screen TV with cable channels, a kettle, a shower, a hairdryer and a desk. Rooms are complete with a private bathroom equipped with free toiletries, while certain units at the hotel also have a seating area. All units feature a safety deposit box. Be one of the first to savour The Sorting Room, a chic new spot to meet and dine set in the city’s most luxurious new destination, The Parkgate Hotel. Popular points of interest near The Parkgate Hotel include Cardiff Castle, St David's Hall and Motorpoint Arena Cardiff. The nearest airport is Cardiff Airport, 15 km from the accommodation.
This is our guests' favourite part of Cardiff, according to independent reviews.
Couples particularly like the location — they rated it 9.5 for a two-person trip.
The Parkgate Hotel has been welcoming Booking.com guests since 16 Apr 2021.- Spa and wellness centre
- Free WiFi
- Family rooms
- Fitness centre
- Restaurant
- Non-smoking rooms
- Facilities for disabled guests
- Room service
- Bar
- Fabulous breakfast
Categories:
See what guests loved the most:
- Neil
United Kingdom
“Great hotel, great breakfast, lovely room, and very clean.” - Mrs
United Kingdom
“Such a lovely hotel , staff amazing, room beautiful,” - Ea
United Kingdom
“The building, design, separate spaces, excellent bedding (very important!). Excellent customer service (reception), nice rooms, bathrooms and outdoor space. Ticks all the boxes.” - Steve
United Kingdom
“Great location - just 5-mins from the station and on edge of City Centre. Generous sized room with good desk and seating away from the bed. Bathroom delightful as were the staff.” - Robert
United Kingdom
“Service is always great, always well looked after - rooms are lovely and comfortable. Good cocktails! and Food in the restaurant it top notch” - Shannon
United Kingdom
“The room was absolutely stunning and couldn't thank the staff for making my partners Birthday extra special with the little surprise extras !” - Simon
United Kingdom
“Lovely stay at the hotel. Second stay here. Well located, good facilities and rooms are great.” - JJulia
United Kingdom
“Super central location, very comfortable bed, lovely friendly staff.” - Vanessa
United Kingdom
“Room was comfortable with a fabulous shower, delicious breakfast and friendly staff.” - Steve
United Kingdom
“Location is perfect in the heart of Cardiff, hotel staff, service and food on point.”
Property questions and answersBrowse questions from guests for anything extra you want to know about the propertyThe property usually replies within a few days
Where do we park, or do you discount any parking
We have discounted parking for some local NCP carparks. Please ask us before arrival for the discount information.Answered on 10 April 2023Is breakfast buffet type
Hello! Currently our breakfast runs as a buffet style.Answered on 2 November 2021Will this room accommodate a cot as we would like to bring out baby who is under 1 year old and is a baby allowed in the pool?
We can add a cot to your booking, you just need to message with your booking reference and name and we can add this for you. Unfortunately no children..Answered on 2 November 2021If I book a room and pay extra to use the spa at the hotel on the day, am I guaranteed that there will be space in the spa on the day?
The use of the spa is subject to availability and must be booked in advance to ensure there is no disappointment. Please give the property a call to g..Answered on 16 March 2022Do all bathrooms have a bath?
no, most have shower onlyAnswered on 13 September 2021where do we park?
The best place near to the hotel is the NCP car park on Westgate Street just two minutes walk to the hotel. Best regards, ReceptionAnswered on 29 June 2022- Still looking?
Hotel surroundings *
Restaurants1 restaurant on site
- The Sorting Room
- CuisineBritish
- Open forBreakfast • Lunch • Dinner
- AmbianceModern
- Dietary optionsVegetarian • Vegan • Gluten-free
Facilities of The Parkgate HotelGreat facilities! Review score, 9
- Spa and wellness centre
- Free WiFi
- Family rooms
- Fitness centre
- Restaurant
- Non-smoking rooms
- Facilities for disabled guests
- Room service
- Bar
- Fabulous breakfast
- Toilet paper
- Towels
- Bath or shower
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
- Wardrobe or closet
- Outdoor furniture
- Terrace
- Tumble dryer
- Electric kettle
- Socket near the bed
- Desk
- Flat-screen TV
- Cable channels
- Telephone
- TV
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Kid mealsAdditional charge
- Breakfast in the room
- Bar
- Restaurant
- Invoice provided
- Private check-in/check-out
- Express check-in/check-out
- 24-hour front desk
- Daily housekeeping
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Meeting/banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- 24-hour security
- Safety deposit box
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Heating
- Carpeted
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Room service
- Emergency cord in bathroom
- Lower bathroom sink
- Toilet with grab rails
- Wheelchair accessible
- Fitness/spa locker rooms
- Fitness
- Full body massage
- Couples massage
- Back massage
- Spa/wellness packages
- Body wrap
- Body scrub
- Body treatments
- Pedicure
- Manicure
- Facial treatments
- Beauty Services
- MassageAdditional charge
- Spa and wellness centreAdditional charge
- Fitness centre
- SaunaAdditional charge
- English
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cash is not accepted
The Parkgate Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
FAQs about The Parkgate Hotel
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The prices at The Parkgate Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Check-in at The Parkgate Hotel is from 16:00, and check-out is until 11:00.
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The Parkgate Hotel offers the following activities / services (charges may apply):
- Spa and wellness centre
- Fitness centre
- Sauna
- Massage
- Body scrub
- Facial treatments
- Couples massage
- Fitness/spa locker rooms
- Spa/wellness packages
- Pedicure
- Fitness
- Beauty Services
- Body wrap
- Manicure
- Full body massage
- Body treatments
- Back massage
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The Parkgate Hotel has 1 restaurant:
- The Sorting Room
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The Parkgate Hotel is 350 yards from the centre of Cardiff. All distances are measured in straight lines. Actual travel distances may vary.
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Guests staying at The Parkgate Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).
Breakfast option(s) include:
- Full English/Irish
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Room options at The Parkgate Hotel include:
- Double
- Suite