Hotel
 Phoenix Hotel

1-8 Kensington Garden Square, Westminster Borough, London, W2 4BH, United Kingdom – Excellent location – show map – Subway Access

Excellent location – rated 9.2/10! (score from 2128 reviews)

Real guests • Real stays • Real opinions

8.3
Very Good
2,128 reviews

Excellent location in Bayswater, friendly staff, extremely nice and plentiful Continental Breakfast, reasonably sized Single Room by London standards.

Philip United Kingdom

Friendly. Able to get me in my room early after a long international flight.

Susan United States of America

Lots of value for the money! Super location and helpfull staff.

Julie Norway

perfect location with 2 tubes in very close walking distance. Also just very central and easy walk to cafes and Hyde Park. Very clean and good value for money. Staff were very helpful and the breakfast topped it all off to be great value for money.

Madeleine Australia

Location is fantastic, VERY near to Bayswater and Queensway Underground stations. Lots of restaurants and eateries within walking distance. As soon as one turns off the main street, the neighborhood is quiet, despite buses going through the local streets. Water pressure was good in the shower. Daily housekeeping provided. Continental breakfast offers decent selections and staff was courteous and responsive. We lucked out on a great rate so we considered the accommodation good value, especially for London in June.

Mandarin United States of America

Great customer service. Very clean facilities and breakfast included.

Ellen United States of America

Staff was friendly, helpful and accomadating. Room was very clean and comfortable. Breakfast was excellent. Highly recommend and will stay again next time I am this way.

Donald United States of America

The location is extremity convenient for taking the tube and just for all the food and shopping you can do around you like for souvenirs and groceries.

Rafal United States of America

Clean hotel, nice room with everything you need for short business trip

Lucy China

The hotel is very close to Bayswater Underground Station. The neighborhood is quiet. The stuff is very polite and helpful. The hotel is clean. The standar breakfast offered is very good. The room is a bit small but warm and comfy. The hairdryer is of good quality and a portable fan is included. There are USB charging plugs. There is also a kettle with all necessary items to make your own tea/coffee.

Eirini Greece
8.3
Very Good
2,128 reviews
  • What guests loved the most:
  • “Excellent location in Bayswater, friendly staff, extremely nice and plentiful Continental Breakfast, reasonably sized Single Room by London standards.”
    Philip Philip United Kingdom United Kingdom
  • “Friendly. Able to get me in my room early after a long international flight.”
    Susan Susan United States of America United States of America
  • “Lots of value for the money! Super location and helpfull staff.”
    Julie Julie Norway Norway
  • “perfect location with 2 tubes in very close walking distance. Also just very central and easy walk to cafes and Hyde Park. Very clean and good value for money.”
    Madeleine Madeleine Australia Australia
  • “Location is fantastic, VERY near to Bayswater and Queensway Underground stations. Lots of restaurants and eateries within walking distance.”
    Mandarin Mandarin United States of America United States of America
  • “Great customer service. Very clean facilities and breakfast included.”
    Ellen Ellen United States of America United States of America
  • “Staff was friendly, helpful and accomadating. Room was very clean and comfortable. Breakfast was excellent. Highly recommend and will stay again next time I am this way.”
    Donald Donald United States of America United States of America
  • “The location is extremity convenient for taking the tube and just for all the food and shopping you can do around you like for souvenirs and groceries.”
    Rafal Rafal United States of America United States of America
  • “Clean hotel, nice room with everything you need for short business trip”
    Lucy Lucy China China
  • “The hotel is very close to Bayswater Underground Station. The neighborhood is quiet. The stuff is very polite and helpful. The hotel is clean. The standar breakfast offered is very good.”
    Eirini Eirini Greece Greece

Categories:

  • Staff9.0
  • Facilities8.2
  • Cleanliness8.8
  • Comfort8.5
  • Value for money8.5
  • Location9.2
  • Free WiFi8.3

Stay in the heart of London – Excellent location – show map

You're eligible for a Genius discount at Phoenix Hotel! To save at this property, all you have to do is sign in.

Just over a quarter mile from Bayswater and Queensway Underground (subway) stations, Phoenix Hotel is a 5-minute walk from Hyde Park. The traditional hotel features spacious rooms and continental breakfasts.

The bright and airy bedrooms each have a private modern bathroom with a hairdryer. All rooms feature tea/coffee facilities and a TV with satellite channels. Free Wi-Fi is accessible throughout.

A continental breakfast is served daily in the dining room at Phoenix Hotel, including fresh coffee and a selection of cereals. There is also a cozy lounge bar, offering light snacks and beverages. Full English breakfast options are available for an additional fee.

In the heart of lively Bayswater, Phoenix Hotel is surrounded by shops, bars and restaurants. Elegant Kensington is within a 20-minute walk, and Knightsbridge is just over a mile away.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Phoenix Hotel has been welcoming Booking.com guests since Oct 2, 2006

Show me more

Most popular amenities

Free WiFi
Family rooms
Non-smoking rooms
24-hour front desk
Elevator
Bar
Tea/Coffee Maker in All Rooms

Property Highlights

Top Location: Highly rated by recent guests (9.2)

Breakfast Info

Continental, Full English/Irish, Gluten-free, Buffet

Saved to 16225 lists

Availability

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4 reasons to choose Phoenix Hotel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.3
Very Good · 2,128 reviews
Read all reviews
Categories:
  • Staff9.0
  • Facilities8.2
  • Cleanliness8.8
  • Comfort8.5
  • Value for money8.5
  • Location9.2
  • Free WiFi8.3

Select topics to read reviews:

See what guests loved the most:

  • Philip
    United KingdomUnited Kingdom
    “Excellent location in Bayswater, friendly staff, extremely nice and plentiful Continental Breakfast, reasonably sized Single Room by London standards.”
  • Susan
    United States of AmericaUnited States of America
    “Friendly. Able to get me in my room early after a long international flight.”
  • Julie
    NorwayNorway
    “Lots of value for the money! Super location and helpfull staff.”
  • Madeleine
    AustraliaAustralia
    “perfect location with 2 tubes in very close walking distance. Also just very central and easy walk to cafes and Hyde Park. Very clean and good value for money. Staff were very helpful and the breakfast topped it all off to be great value for money.”
  • Mandarin
    United States of AmericaUnited States of America
    “Location is fantastic, VERY near to Bayswater and Queensway Underground stations. Lots of restaurants and eateries within walking distance. As soon as one turns off the main street, the neighborhood is quiet, despite buses going through the local...”
  • Ellen
    United States of AmericaUnited States of America
    “Great customer service. Very clean facilities and breakfast included.”
  • Donald
    United States of AmericaUnited States of America
    “Staff was friendly, helpful and accomadating. Room was very clean and comfortable. Breakfast was excellent. Highly recommend and will stay again next time I am this way.”
  • Rafal
    United States of AmericaUnited States of America
    “The location is extremity convenient for taking the tube and just for all the food and shopping you can do around you like for souvenirs and groceries.”
  • Lucy
    ChinaChina
    “Clean hotel, nice room with everything you need for short business trip”
  • Eirini
    GreeceGreece
    “The hotel is very close to Bayswater Underground Station. The neighborhood is quiet. The stuff is very polite and helpful. The hotel is clean. The standar breakfast offered is very good. The room is a bit small but warm and comfy. The hairdryer is...”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • What time is breakfast served from?
    Monday-Saturday 07.00-10.00 Sunday 07.30-10.15
    Answered on November 19, 2019
  • Is there hi speed WiFi internet access. I would need to work while I’m there and the internet connection would be crucial for me.
    We have a good WiFi internet access
    Answered on September 21, 2020
  • Do rooms have a tea tray ?
    we do have tea and coffee facilities in the room and its free of charge .
    Answered on October 13, 2020
  • Hi! Do you have option for late check out?
    Check out time is 11am but we can offer late check out up to 1pm free of charge. Later than 1pm will be chargeable
    Answered on July 13, 2021
  • Does the room have a window overlooking the street?
    yes
    Asked about: Deluxe Double Room • Answered on October 21, 2019

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

Thanks! You'll receive an email as soon as the property answers your question.

Hotel area info *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Westbourne Grove
    0.3 miles
  • Kensington Palace
    0.6 miles
  • Sussex Gardens Open Space
    0.6 miles
Restaurants & cafes
  • Cafe/Bar Starbucks
    0.1 miles
  • Restaurant Bella Italia
    0.1 miles
  • Restaurant Khan's
    0.1 miles
Top attractions
  • Paddington Station
    0.6 miles
  • Buckingham Palace
    2.2 miles
  • Piccadilly Circus
    2.4 miles
  • Trafalgar Square
    2.7 miles
  • Big Ben
    2.9 miles
  • Houses of Parliament
    2.9 miles
  • London Eye
    3.1 miles
  • Wembley Stadium
    4.8 miles
  • Tower of London
    4.9 miles
  • O2 Arena
    8.3 miles
Natural Beauty
  • Lake Lakeside
    6.5 miles
Ski lifts
  • Interactive resorts
    4.5 miles
Public transit
  • Subway Bayswater Tube Station
    0.1 miles
  • Subway Queensway Tube Station
    0.2 miles
  • Subway Royal Oak Tube Station
    0.4 miles
  • Subway Notting Hill Gate Tube Station
    0.4 miles
  • Subway Paddington (H&C) Tube Station
    0.6 miles
  • Subway Paddington (Circle & Bakerloo) Tube Station
    0.6 miles
  • Subway Lancaster Gate Tube Station
    0.6 miles
Closest Airports
  • London City Airport
    10.3 miles
  • London Heathrow Airport
    11.7 miles
  • London Gatwick Airport
    24.6 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
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Amenities of Phoenix Hotel

Most popular amenities

Free WiFi
Family rooms
Non-smoking rooms
24-hour front desk
Elevator
Bar
Tea/Coffee Maker in All Rooms
Food & Drink
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Shared lounge/TV area
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Non-smoking rooms
Languages Spoken
  • English
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Phoenix Hotel takes special requests – add in the next step!

Check-in

From 1:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Maestro Mastercard Visa American Express Phoenix Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Bar is closed from Wed, Apr 01, 2020 until Mon, Feb 28, 2022

FAQs about Phoenix Hotel

  • Check-in at Phoenix Hotel is from 1:00 PM, and check-out is until 11:00 AM.

  • The prices at Phoenix Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Phoenix Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.4).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Gluten-free
    • Buffet

  • From the nearest airport, you can get to Phoenix Hotel by:

    • Subway/Metro 50min

  • Room options at Phoenix Hotel include:

    • Double
    • Twin
    • Single
    • Triple
    • Quad

  • Phoenix Hotel offers the following activities/services (charges may apply):

    • Phoenix Hotel is 2.7 miles from the center of London.