Inn

Pier House

Harbourside, Charlestown Road, St Austell, PL25 3NJ, United Kingdom – Excellent location – show map

Excellent location – rated 9.7/10! (score from 946 reviews)

Real guests • Real stays • Real opinions

8.8
Excellent
947 reviews

Wonderful, welcoming staff and wonderful location. Breakfast included in price and was excellent. Free parking in a nearby car park. Good food and options close to accommodation. Close to The Eden Project.

Dave Australia

Very friendly and helpful staff. Always cheerful. We had a sea/harbour view room and the view was wonderful. Very pretty village. Would definitely recommend this hotel.

Steph United Kingdom

The room (9) was lovely with view over the beach and harbor. This is a great room and the bathroom was also very well set and and nice size The refurbishment is excellent - I haven't been there for 4 years.

Peter South Korea

Location is great, nice pub and outside seating with brilliant views.

Richard United Kingdom

staff was really helpful, room was sufficient for my stay had a nice desk area I could do my work with ease, hotel was based in a great location. breakfast had a nice varied selection with customization

Steven United Kingdom

Amazing location Very clean rooms and pet friendly restaurant English vegetarian breakfast was very tasty Great outside seating area for food and drinks

Oliver United Kingdom

Absolutely great location. Dinner was excellent. Breakfast was excellent. Very busy but kept tables aside for guests in the evening.

Kevin Australia

The atmosphere was very friendly, calming and full of life! Could not fault the staff, very helpful and lots of ideas of where to visit. Breakfast great, and their restaurant food was excellent.

Cooper United Kingdom

Warm welcome, fabulous views, spotless accommodation, nothing was too much trouble for staff. Excellent breakfast and even limited menu had plenty of great food. Best local muscles tasted in years. Dog friendly. Nice buzz about the quay even in Autumn. In short excellent short break would unhesitatingly recommend for location food and staff.

Rebecca United Kingdom

Great room, great food, great service and lovely friendly staff

Natasha New Zealand
8.8
Excellent
947 reviews
  • What guests loved the most:
  • “Wonderful, welcoming staff and wonderful location. Breakfast included in price and was excellent. Free parking in a nearby car park. Good food and options close to accommodation.”
    Dave Dave Australia Australia
  • “Very friendly and helpful staff. Always cheerful. We had a sea/harbour view room and the view was wonderful. Very pretty village. Would definitely recommend this hotel.”
    Steph Steph United Kingdom United Kingdom
  • “The room (9) was lovely with view over the beach and harbor. This is a great room and the bathroom was also very well set and and nice size The refurbishment is excellent - I haven't been there for 4...”
    Peter Peter South Korea South Korea
  • “Location is great, nice pub and outside seating with brilliant views.”
    Richard Richard United Kingdom United Kingdom
  • “staff was really helpful, room was sufficient for my stay had a nice desk area I could do my work with ease, hotel was based in a great location.”
    Steven Steven United Kingdom United Kingdom
  • “Amazing location Very clean rooms and pet friendly restaurant English vegetarian breakfast was very tasty Great outside seating area for food and drinks”
    Oliver Oliver United Kingdom United Kingdom
  • “Absolutely great location. Dinner was excellent. Breakfast was excellent. Very busy but kept tables aside for guests in the evening.”
    Kevin Kevin Australia Australia
  • “The atmosphere was very friendly, calming and full of life! Could not fault the staff, very helpful and lots of ideas of where to visit. Breakfast great, and their restaurant food was excellent.”
    Cooper Cooper United Kingdom United Kingdom
  • “Warm welcome, fabulous views, spotless accommodation, nothing was too much trouble for staff. Excellent breakfast and even limited menu had plenty of great food. Best local muscles tasted in years.”
    Rebecca Rebecca United Kingdom United Kingdom
  • “Great room, great food, great service and lovely friendly staff”
    Natasha Natasha New Zealand New Zealand

Categories:

  • Staff9.4
  • Facilities8.8
  • Cleanliness9.2
  • Comfort9.2
  • Value for money8.5
  • Location 9.7
  • Free WiFi7.9
High score for St Austell

You're eligible for a Genius discount at Pier House! To save at this property, all you have to do is sign in.

Overlooking Charlestown Harbor, Pier House offers spacious rooms with traditional charm and wonderful views. With free parking and cooked breakfasts, there is also a popular restaurant.

The rooms at Pier House feature tea and coffee facilities and a modern private bathroom. All rooms have a TV and hairdryer, and many have scenic views across St Austell Bay. Free WiFi is also accessible.

The Pier House Restaurant serves a modern British menu, featuring locally caught fish and fresh seafood. The bar offers real ales, and the adjoining Harborside Inn serves traditional pub meals on the ample terrace.

Built in 1794, The Pier Hotel is just 10 minutes from the Eden Project. The Carlyon Bay Golf Course is a 5-minute drive away, and Porthpean’s Golf Course and beautiful beach are just over a mile away.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Pier House has been welcoming Booking.com guests since May 21, 2010

Show me more

Most popular amenities

Free parking
Free WiFi
Restaurant
Beachfront
Family rooms
Tea/Coffee Maker in All Rooms
Bar

Property Highlights

Top Location: Highly rated by recent guests (9.7)

Breakfast Info

Full English/Irish

Free private parking

Saved to 1526 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
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4 reasons to choose Pier House

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English
Closest beaches

  • Porthpean Beach

    8.5 Very good beach
    3,100 feet from property

  • Crinnis Beach

    8.3 Very good beach
    5,150 feet from property

  • Shorthorn Beach

    8.6 Excellent beach
    1.4 miles from property

Guest reviews

8.8
Excellent · 947 reviews
Read all reviews
Categories:
  • Staff9.4
  • Facilities8.8
  • Cleanliness9.2
  • Comfort9.2
  • Value for money8.5
  • Location 9.7
  • Free WiFi7.9
High score for St Austell

Select topics to read reviews:

See what guests loved the most:

  • Dave
    AustraliaAustralia
    “Wonderful, welcoming staff and wonderful location. Breakfast included in price and was excellent. Free parking in a nearby car park. Good food and options close to accommodation. Close to The Eden Project.”
  • Steph
    United KingdomUnited Kingdom
    “Very friendly and helpful staff. Always cheerful. We had a sea/harbour view room and the view was wonderful. Very pretty village. Would definitely recommend this hotel.”
  • Peter
    South KoreaSouth Korea
    “The room (9) was lovely with view over the beach and harbor. This is a great room and the bathroom was also very well set and and nice size The refurbishment is excellent - I haven't been there for 4 years.”
  • Richard
    United KingdomUnited Kingdom
    “Location is great, nice pub and outside seating with brilliant views.”
  • Steven
    United KingdomUnited Kingdom
    “staff was really helpful, room was sufficient for my stay had a nice desk area I could do my work with ease, hotel was based in a great location. breakfast had a nice varied selection with customization”
  • Oliver
    United KingdomUnited Kingdom
    “Amazing location Very clean rooms and pet friendly restaurant English vegetarian breakfast was very tasty Great outside seating area for food and drinks”
  • Kevin
    AustraliaAustralia
    “Absolutely great location. Dinner was excellent. Breakfast was excellent. Very busy but kept tables aside for guests in the evening.”
  • Cooper
    United KingdomUnited Kingdom
    “The atmosphere was very friendly, calming and full of life! Could not fault the staff, very helpful and lots of ideas of where to visit. Breakfast great, and their restaurant food was excellent.”
  • Rebecca
    United KingdomUnited Kingdom
    “Warm welcome, fabulous views, spotless accommodation, nothing was too much trouble for staff. Excellent breakfast and even limited menu had plenty of great food. Best local muscles tasted in years. Dog friendly. Nice buzz about the quay even in...”
  • Natasha
    New ZealandNew Zealand
    “Great room, great food, great service and lovely friendly staff”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Hello What are the didference between the Superior Double Room with Seaview? We saw one for 380 pounds and one for 418 pounds (2 nights). Thanks P...
    Hello we have Superior Sea view room, that look directly out to sea over the harbour, Harbour view rooms that look out over the harbour
    Answered on June 29, 2020
  • Can dogs allowed in the rooms
    We allow dogs and certain bed rooms, please get in touch with us direct to ensure you are put into a dog friendly room.
    Answered on November 15, 2019
  • How far away is the free parking. Thankyou.
    We share parking with our sister inn The Rashleigh Arms. This is just a minutes walk up the road from where we are situated
    Answered on November 17, 2021
  • How far by car are you from Lost Gardens?
    The Lost Gardens of Heligan is around 20 minutes by car
    Answered on November 17, 2021
  • Hi, I hope you are doing well. I will arrive with my bicycle and bicycle box (130*30*90 cm) and planning to stay for one night. Would it be possible t...
    Good afternoon and thank you for your message. We are happy to have your bicycle box here to be collected by the courier. We only have very limited sp...
    Answered on August 7, 2022
  • Still looking?
Area info *
Guests loved walking around the neighborhood!
Excellent location – show map
* All distances are measured in straight lines. Actual travel distances may vary.
1 Restaurant On Site

    Restaurant

    Food: British, Local

    Open for: Lunch, Dinner

    Menu: À la carte

Amenities of Pier House

Most popular amenities

Free parking
Free WiFi
Restaurant
Beachfront
Family rooms
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Beachfront
  • Terrace
Activities
  • Beach
  • Golf course (within 2 miles) Additional charge
Food & Drink
  • Coffee house on site
  • Wine/Champagne Additional charge
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available at a location nearby (reservation is not possible).
Services
  • Shared lounge/TV area
  • 24-hour front desk
  • Room service
General
  • Smoke-free property
  • Heating
  • Family rooms
  • Non-smoking rooms
Languages Spoken
  • English

House rules Pier House takes special requests – add in the next step!

Check-in

3:00 PM - 10:00 PM

Check-out

7:30 AM - 10:30 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Maestro Mastercard Visa Pier House accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

To guarantee a restaurant table, booking in advance is advised.

Please note that this hotel does not have a elevator.

Please note the lead guest must be 18 years and older.

You must show a valid photo ID upon check-in.

Restaurant is closed from Wed, Dec 25, 2019 until Wed, Dec 25, 2019

Restaurant is closed from Fri, Dec 25, 2020 until Fri, Dec 25, 2020

Restaurant is closed from Sat, Dec 25, 2021 until Sat, Dec 25, 2021

Restaurant is closed from Sun, Dec 25, 2022 until Sun, Dec 25, 2022

Bar is closed from Wed, Dec 25, 2019 until Wed, Dec 25, 2019

Bar is closed from Fri, Dec 25, 2020 until Fri, Dec 25, 2020

Bar is closed from Sat, Dec 25, 2021 until Sat, Dec 25, 2021

Bar is closed from Sun, Dec 25, 2022 until Sun, Dec 25, 2022

FAQs about Pier House

  • Pier House has 1 restaurant:

    • Restaurant

  • Pier House is 1.5 miles from the center of St Austell.

  • Guests staying at Pier House can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).

    Breakfast option(s) include:

    • Full English/Irish

  • Room options at Pier House include:

    • Single
    • Double
    • Family

  • Check-in at Pier House is from 3:00 PM, and check-out is until 10:30 AM.

  • Pier House offers the following activities/services (charges may apply):

    • Golf course (within 2 miles)
    • Beachfront
    • Beach

  • The prices at Pier House may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.