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  6. Pier House (Inn), St Austell (UK) Deals

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  • Guest reviews (659)

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Inn Pier House

Beachfront. Property is on or right next to the beach. Beachfront
Pier House

Harbourside, Charlestown Road, St Austell, PL25 3NJ, United Kingdom – Excellent location – show map

Excellent location – rated 9.8/10! (score from 659 reviews)

Real guests • Real stays • Real opinions

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Pier House

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Lock in a great price for Pier House – rated 9.3 by recent guests!

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9.3
Awesome
659 reviews
  • Facilities

    9.1

  • Cleanliness

    9.6

  • Comfort

    9.3

  • Value for money

    8.6

  • Location

    9.8

  • Total

    9.3

  • Free WiFi

    8.3

Fantastic location, wonderful and extremely helpful and friendly staff, excellent rooms, great restaurant. We loved it

Thomas United States of America

Strong wifi, easy and free parking just down the street (supplied by hotel). Hot shower, nice bar. What more do you need for a 1 night stay by the sea! While the restaurant was booked for the night I stayed and the bar area was packed around dinner time, the menu looked delicious! The place right nextdoor is owned by the same people, and was delicious! (Both had a range of items for vegans, vegetarians and gluten free).

Morganlily United States of America

Everything was perfect except the water pressure - location is incredible, one of the best in Cornwall

Tyler United States of America

The breakfast was very good, with a big choice of cooked food, as well as cereals and fruit. I had contacted the hotel re availability of non-dairy milk - when I showed up for breakfast on the first day, the staff had already recorded that preference with my room number, so had it waiting. Good menu for other meals, with plenty of choices for vegetarians and vegans, even though this is a fishing town. All the staff were extremely friendly and the whole place is spotlessly clean. It is a great base for the Eden Project, which cost us about £10 to get to in a taxi. For Heligan Gardens, it was about £20.

Katy United Kingdom

Excellent thoroughly enjoyed my stay and the staff were superb. This true, I was there on my own visiting my terminally ill brother they made me feel welcome. Many thanks

Robert United Kingdom

Immediately adjacent to harbour, very friendly staff

Marc United Kingdom

Was just perfect from start to finish, thank you so much

Lisa United Kingdom

The location is breathtaking, the staff are all wonderful and you are looked after extremely well. I will be returning very soon to a little slice of Cornish paradise without the hefty bill at the end of your stay.

Maria United Kingdom

Fantastic location, right on the harbour in Charlestown. Staff were very welcoming, the food in the restaurant was excellent as was the breakfast. Our harbour view room was clean, spacious and comfortable. It was cleaned every day and tea/coffee facilities topped up. Views from room were amazing even in the pouring rain . The wood burners in the bar made it a lovely cosy place to spend the evening

Sharon United Kingdom

Excellent location. Very nice room with stunning view over harbour. Made very welcome. Excellent breakfast.

Katherine United Kingdom

Excellent location!

9.8
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Pier House This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

9.3
Awesome
659 reviews
  • 9.8

    Excellent location!

  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    Great neighborhood
  • What guests loved the most:
  • “Fantastic location, wonderful and extremely helpful and friendly staff, excellent rooms, great restaurant. We loved it”
    Thomas Thomas United States of America United States of America
  • “Strong wifi, easy and free parking just down the street (supplied by hotel). Hot shower, nice bar. What more do you need for a 1 night stay by the sea!”
    Morganlily Morganlily United States of America United States of America
  • “Everything was perfect except the water pressure - location is incredible, one of the best in Cornwall”
    Tyler Tyler United States of America United States of America
  • “The breakfast was very good, with a big choice of cooked food, as well as cereals and fruit.”
    Katy Katy United Kingdom United Kingdom
  • “Excellent thoroughly enjoyed my stay and the staff were superb. This true, I was there on my own visiting my terminally ill brother they made me feel welcome. Many thanks”
    Robert Robert United Kingdom United Kingdom
  • “Immediately adjacent to harbour, very friendly staff”
    Marc Marc United Kingdom United Kingdom
  • “Was just perfect from start to finish, thank you so much”
    Lisa Lisa United Kingdom United Kingdom
  • “The location is breathtaking, the staff are all wonderful and you are looked after extremely well.”
    Maria Maria United Kingdom United Kingdom
  • “Fantastic location, right on the harbour in Charlestown. Staff were very welcoming, the food in the restaurant was excellent as was the breakfast.”
    Sharon Sharon United Kingdom United Kingdom
  • “Excellent location. Very nice room with stunning view over harbour. Made very welcome. Excellent breakfast.”
    Katherine Katherine United Kingdom United Kingdom

Overlooking Charlestown Harbor, Pier House offers spacious rooms with traditional charm and wonderful views. With free parking and cooked breakfasts, there is also a popular restaurant.

The rooms at Pier House feature tea and coffee facilities and a modern private bathroom. All rooms have a TV and hairdryer, and many have scenic views across St Austell Bay. Free WiFi is also accessible.

The Pier House Restaurant serves a modern British menu, featuring locally caught lobster and fresh seafood. The bar offers real ales, and the adjoining Harborside Inn serves traditional pub meals on the ample terrace.

Built in 1794, The Pier Hotel is just 10 minutes from the Eden Project. The Carlyon Bay Golf Course is a 5-minute drive away, and Porthpean’s Golf Course and beautiful beach are just over a mile away.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

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Pier House has been welcoming Booking.com guests since May 21, 2010

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Brilliant!

Most popular facilities

Free parking
Free WiFi
Restaurant
Beachfront
Family rooms
Bar

Good for couples – they rated the facilities 9.2 for two-person stays.

Bookers love...

녡 “friendly staff”
103 related reviews

녡 “excellent location”
74 related reviews

녡 “excellent breakfast”
60 related reviews

녡 “boutique style”

낍 Top Location: Highly rated by recent guests (9.8)

Breakfast Info

Continental, Full English/Irish

Great Coffee!

뀄 Free WiFi
Guests consistently rate the WiFi as excellent

끸 FREE parking!

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  • 1 full bed
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  • 1 full bed
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  • 1 full bed
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1 property in St Austell like Pier House was booked in the last 12 hours on our site
An Inside Look at Pier House

The Pier House Hotel & Restaurant is situated on the picturesque harbour of Charlestown with stunning views of the port and coastline of St Austell bay. Experience the ultimate luxury that you would expect from one of the premier hotels in Cornwall.

Area Info

– Excellent location – show map Guests loved walking around the neighborhood!

Closest Landmarks *

  • Eden Project
    2.2 miles
  • St Catherines Castle
    5 miles
  • Restormel Castle
    7.3 miles
  • DairyLand Farm World
    11.7 miles
  • Tregothnan
    12.6 miles
  • Lappa Valley Steam Railway
    12.7 miles
  • Oasis Fun Pools
    13.1 miles
  • Truro Cathedral
    13.7 miles
  • Trelissick Garden
    14.5 miles
  • Newquay Zoo
    14.8 miles

Beaches in the Neighborhood

  • Porthpean Beach Golden sand
    Food & Drink, Water Sports, Swimming
    3,100 feet

Closest Airports *

  • Newquay Airport
    13.3 miles
  • Land's End Airport
    43.3 miles

Most Popular Landmarks *

  • Newquay Train Station
    15.1 miles
  • Fistral Beach
    16.2 miles
  • St Mawes Castle
    16.9 miles
  • Pendennis Castle
    18.1 miles
*
All distances are measured in straight lines. Actual travel distances may vary.

What Travelers Love About This Location

“Great location fantastic staff”

Keith United Kingdom
10

“Food was fantastic Really cosy atmosphere Room was inviting and very comfortable Location is unbeatable in the area”

Matt_briggs United Kingdom
10

“The location of the hotel was superb - right on the harbour side. Perfect for getting to The Eden Project and The Lost Gardens of Heligan. Wonderfully friendly ...”

James United Kingdom
10

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Brilliant!
1 Restaurant On Site
  • Restaurant

    Menu: À la carte

4 reasons to choose Pier House

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

Facilities of Pier House Great facilities! Review score, 9.1

Most popular facilities

Free parking
Free WiFi
Restaurant
Beachfront
Family rooms
Bar
Outdoors
  • Beachfront
  • Terrace
Pets
  • Pets are not allowed.

Activities
  • Beach
  • Golf course (within 2 miles) Additional charge
Food & Drink
  • Breakfast in the room
  • Bar
  • Restaurant
  • Great Coffee!
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking
  • Free! Free public parking is available at a location nearby (reservation is not possible).

Services
  • Shared lounge/TV area
  • Packed lunches
  • 24-hour front desk
  • Room service
General
  • Air conditioning
  • Smoke-free property
  • Heating
  • Family rooms
  • Non-smoking rooms
  • Newspapers Additional charge

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Awesome!

House rules Pier House takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 10:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Cards accepted at this property

Visa Mastercard Maestro Pier House accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Pier House accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

To guarantee a restaurant table, booking in advance is advised.

Please note that this hotel does not have a elevator.

Please note the lead guest must be 18 years and older.

You must show a valid photo ID upon check-in.

Restaurant is closed from Wed, Dec 25, 2019 until Wed, Dec 25, 2019

Bar is closed from Wed, Dec 25, 2019 until Wed, Dec 25, 2019

FAQs about Pier House

  • Pier House offers the following activities/services (charges may apply):

    • Golf course (within 2 miles)
    • Beachfront
    • Beach

  • Guests staying at Pier House can enjoy a highly-rated breakfast during their stay (guest review score: 9.1).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish

  • The payment methods and timing of payment may vary. However, Pier House accepts the following payment methods:

    • Apple Pay
    • iDEAL
    • Booking.com Wallet
    • Mastercard
    • Visa
    • PayPal
    • Diners Club
    • American Express
    • JCB
    • Discover
    • China UnionPay

  • The following parking options are available to guests staying at Pier House (subject to availability):

    • Parking
    • Free parking

  • Room options at Pier House include:

    • Single
    • Double
    • Family

  • Check-in at Pier House is from 2:00 PM, and check-out is until 10:00 AM.

  • The prices at Pier House may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Pier House has 1 restaurants:

    • Restaurant

  • In total, there are 23 rooms at Pier House.

    Learn more about rooms and availability by entering your dates.

Verified guest reviews from real Bookers · Real Bookers. Real stays. Real opinions.

9.3 Awesome 659 reviews
  • Awesome: 9+

    491

  • Good: 7 – 9

    148

  • Okay: 5 – 7

    18

  • Poor: 3 – 5

    2

  • Very Poor: 1 – 3

    0

  • Staff9.5
  • Facilities9.1
  • Cleanliness9.6
  • Comfort9.3
  • Value for money8.6
  • Location 9.8
  • Free WiFi8.3
High score for St Austell

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Saved to 647 lists

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    Popular Beaches Nearby

    • Porthpean Beach Food & Drink, Water Sports, Swimming
      3,100 feet
    Like this one but not totally sure yet? Show similar properties

    Questions you may have

    Find quick answers or ask questions to the property

    • Do you offer synthetic bedding?

      Yes we do, please request this at point of booking and we will ensure your bedroom will have synthetic bedding.

    • Do you have any special dinner/entertainment planned for New Year's Eve?

      We have a 3 course dinner at £54.95 per person in the restaurant, in which you will need to pre-book in advance. For entertainment we will have a live band call Citizen Smith, playing in the Harbourside

    • When is the best time to visit your property for the perfect beach holiday?

      We recommend towards the end of July and the start of August.

    • do you have disabled access to your restaurant and disabled toilets?

      We do not have disabled access to our restaurant, our bar area is accessible. We do also offer disabled toilets.

    • Can dogs allowed in the rooms

      We allow dogs and certain bed rooms, please get in touch with us direct to ensure you are put into a dog friendly room.

    Thanks! You'll receive an email as soon as the property answers your question.

    The property usually replies within a few days

    Your question will be published on Booking.com once it's approved and answered by our partner. Don’t include inappropriate content. Click here to read our guidelines.
    9.3
    Awesome
    659 reviews

    What guests loved the most:

    “Fantastic location, wonderful and extremely helpful and friendly staff, excellent rooms, great restaurant. We loved it”

    Thomas United States of America

    “Strong wifi, easy and free parking just down the street (supplied by hotel). Hot shower, nice bar. What more do you need for a 1 night stay by the sea! While the restaurant was booked for the night I stayed and the bar area was packed around dinner time, the menu looked delicious! The place right nextdoor is owned by the same people, and was delicious! (Both had a range of items for vegans, vegetarians and gluten free). ”

    Morganlily United States of America

    “Everything was perfect except the water pressure - location is incredible, one of the best in Cornwall”

    Tyler United States of America

    “The breakfast was very good, with a big choice of cooked food, as well as cereals and fruit. I had contacted the hotel re availability of non-dairy milk - when I showed up for breakfast on the first day, the staff had already recorded that preference with my room number, so had it waiting. Good menu for other meals, with plenty of choices for vegetarians and vegans, even though this is a fishing town. All the staff were extremely friendly and the whole place is spotlessly clean. It is a great base for the Eden Project, which cost us about £10 to get to in a taxi. For Heligan Gardens, it was about £20.”

    Katy United Kingdom

    “Excellent thoroughly enjoyed my stay and the staff were superb. This true, I was there on my own visiting my terminally ill brother they made me feel welcome. Many thanks”

    Robert United Kingdom

    “Immediately adjacent to harbour, very friendly staff”

    Marc United Kingdom

    “Was just perfect from start to finish, thank you so much”

    Lisa United Kingdom

    “The location is breathtaking, the staff are all wonderful and you are looked after extremely well. I will be returning very soon to a little slice of Cornish paradise without the hefty bill at the end of your stay.”

    Maria United Kingdom

    “Fantastic location, right on the harbour in Charlestown. Staff were very welcoming, the food in the restaurant was excellent as was the breakfast. Our harbour view room was clean, spacious and comfortable. It was cleaned every day and tea/coffee facilities topped up. Views from room were amazing even in the pouring rain . The wood burners in the bar made it a lovely cosy place to spend the evening ”

    Sharon United Kingdom

    “Excellent location. Very nice room with stunning view over harbour. Made very welcome. Excellent breakfast.”

    Katherine United Kingdom
    1 2

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    See all guest reviews for Pier House

    Newest Reviews for Pier House

    • Reviewed: December 9, 2019

      Lisa

      United Kingdom
      10
      “Awesome location and hotel”
      • • Leisure trip
      • • Couple
      • • Stayed 1 night
      • • Submitted from a mobile device

      Maybe parking but that’s only as I thought I ought to think of something!

      Was just perfect from start to finish, thank you so much

      Stayed in December 2019

    • Reviewed: December 8, 2019

      Neil

      United Kingdom
      10
      Exceptional
      • • Business trip
      • • Solo traveler
      • • Stayed 1 night
      • • Submitted from a mobile device

      Perfect location great food

      Stayed in December 2019

    • Reviewed: December 6, 2019

      Anonymous

      United Kingdom
      9.0
      “Lovely hotel, great seaview”
      • • Business trip
      • • Solo traveler
      • • Stayed 1 night
      • • Submitted from a mobile device

      Breakfast was lovely, staff very helpful.

      Stayed in December 2019

    • Reviewed: November 27, 2019

      Anonymous

      United Kingdom
      9.0
      “We hope to come again.”
      • • Leisure trip
      • • Couple
      • • Stayed 2 nights
      • • Submitted from a mobile device

      Food, view, friendly staff.

      Stayed in November 2019

    • Reviewed: November 24, 2019

      Maria

      United Kingdom
      10
      “A very enjoyable , relaxing stay.”
      • • Leisure trip
      • • Couple
      • • Stayed 1 night

      nothing it was all perfect.

      The location is breathtaking, the staff are all wonderful and you are looked after extremely well. I will be returning very soon to a little slice of Cornish paradise without the hefty bill at the end of your stay.

      Stayed in November 2019

    • Reviewed: November 23, 2019

      Sharon

      United Kingdom
      10
      “A Cornish Gem”
      • • Leisure trip
      • • Travelers with friends
      • • Stayed 4 nights
      • • Submitted from a mobile device

      Fantastic location, right on the harbour in Charlestown. Staff were very welcoming, the food in the restaurant was excellent as was the breakfast. Our harbour view room was clean, spacious and comfortable. It was cleaned every day and tea/coffee facilities topped up. Views from room were amazing even in the pouring rain . The wood burners in the bar made it a lovely cosy place to spend the evening

      Stayed in November 2019

    • Reviewed: November 22, 2019

      Katherine

      United Kingdom
      2 helpful votes
      8.0
      “Lovely relaxing stay.”
      • • Leisure trip
      • • Couple
      • • Stayed 1 night

      Bar menu a bit limited. It didn't have the range/choices that were available when we last ate in this hotel during the summer.

      Excellent location. Very nice room with stunning view over harbour. Made very welcome. Excellent breakfast.

      Stayed in November 2019

    • Reviewed: November 22, 2019

      Keith

      United Kingdom
      10
      Exceptional
      • • Leisure trip
      • • Couple
      • • Stayed 1 night
      • • Submitted from a mobile device

      Could find fault

      Great location fantastic staff

      Stayed in November 2019

    • Reviewed: November 19, 2019

      Jean

      United Kingdom
      9.0
      “Relaxing and comfortable stay”
      • • Leisure trip
      • • Couple
      • • Stayed 2 nights
      • • Submitted from a mobile device

      Nothing

      The place was excellent.Very warm,cosy and comfortable.Staff were lovely.Food was good.Have stayed before and will stay again.Its one of my favourite hotels.

      Stayed in November 2019

    • Reviewed: November 16, 2019

      Anonymous

      United Kingdom
      10
      Exceptional
      • • Leisure trip
      • • Couple
      • • Stayed 1 night
      • • Submitted from a mobile device

      All very good, no complaints, only slight issue there was a huge slipper bath but no shower in our room and we like showering rather than a bath

      Excellent room with sea view, great food and staff

      Stayed in November 2019

    • Reviewed: November 15, 2019

      Louise

      United Kingdom
      4 helpful votes
      9.6
      “Perfect stay”
      • • Family with young children
      • • Stayed 1 night
      • • Submitted from a mobile device

      We arrived as a last minute booking having had a family bereavement. The staff couldn’t have been kinder and more sympathetic to our situation. We were upgraded to a lovely room. We returned the following week with the family for the funeral nearby and again had a wonderful comfortable stay at The Pier House. Thank you to everyone.

      Stayed in October 2019

    • Reviewed: November 14, 2019

      Sorcha

      United Kingdom
      1 helpful vote
      9.0
      “Lovely place, will definitely be back”
      • • Business trip
      • • Solo traveler
      • • Stayed 2 nights

      Could be more environmentally friendly by allowing you to decide whether towels are changed each day rather than just changing them as a matter of course but other than that no complaints.

      Staff were lovely, food was good - lots of vegan choices. Location is brilliant and the Sea view rooms are gorgeous.

      Stayed in November 2019

    • Reviewed: November 14, 2019

      Lg

      United Kingdom
      10
      Exceptional
      • • Leisure trip
      • • Travelers with friends
      • • Stayed 1 night
      • • Submitted from a mobile device

      View from room, wonderful very relaxing break.

      Stayed in November 2019

    • Reviewed: November 11, 2019

      Derek

      United Kingdom
      7.0
      “Ok”
      • • Leisure trip
      • • Family with young children
      • • Stayed 2 nights
      • • Submitted from a mobile device

      Bed and kitchen extract fan noisy

      Breakfast

      Stayed in November 2019

    • Reviewed: November 11, 2019

      Tina

      United Kingdom
      1 helpful vote
      10
      “As always a pleasure to visit”
      • • Leisure trip
      • • Couple
      • • Stayed 2 nights
      • • Submitted from a mobile device

      Nothing

      Everything

      Stayed in November 2019

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