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Established in 1854, the Best Western London Queens Crystal Palace is a historic Victorian building and it is located 8 miles from Central London. Crystal Palace Park and Underground Station are a 10-minute walk away.

The air-conditioned individually-furnished rooms feature en suite shower rooms, free WiFi, flat-screen TVs and hairdryers. All rooms are accessible by elevators.

Best Western London Queens Crystal Palace has a spacious ground floor lounge bar to greet guests as they enter the hotel. Guests can enjoy the on-site Pizzapolli restaurant and bar. A function room is also available.

Selhurst Park Stadium is a 5-minute drive away, and the Crystal Palace National Sport Center can be reached in just 10 minutes by car. Croydon University Hospital is 2.3 miles away and the hotel is located outside the Congestion Charge Zone.

Best Western London Queens Crystal Palace has been welcoming Booking.com guests since Sept 25, 2005
Hotel chain/brand: Best Western

Property Highlights

Breakfast Info

Continental, Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

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Sorry, reservations for more than 90 nights aren't possible.

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4 reasons to choose Best Western London Queens Crystal Palace

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English
Property questions and answers
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Hotel surroundings *
Guests loved walking around the neighborhood!
Good location – show map
Restaurants & cafes
  • Restaurant Joanna's
    0.4 miles
Closest Airports
  • London City Airport
    8.4 miles
  • London Heathrow Airport
    16.4 miles
  • London Gatwick Airport
    18.2 miles
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1 Restaurant On Site

    Pizzapolli

    Food: Pizza

Amenities of Best Western London Queens Crystal Palace
Outdoors
  • Outdoor furniture
Food & Drink
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Snack bar
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not possible) and costs GBP 10 per day.
  • Secure parking
Front Desk Services
  • Baggage storage Additional charge
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Non-smoking rooms
Languages Spoken
  • Bengali
  • English
  • Spanish
  • Hindi
  • Romanian
  • Urdu
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House rules Best Western London Queens Crystal Palace takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of GBP 100 is required on arrival. That's about 122.90USD. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

This property doesn't offer extra beds.

The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Solo JCB American Express Best Western London Queens Crystal Palace accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that from Friday 20 March 2020, the property's PizzaPolli Restaurant and Bar will be temporarily closed until further notice. Guests who have purchased a pre-paid rate with breakfast included will be given breakfast in a "Grab n Go" box. Guests who have purchased a pre-paid rate with dinner included will be refunded for dinner upon departure.

Bookings of 5 rooms or more will be considered as a group booking. For these, the hotel will charge one night's stay as a deposit on the booking date. Cancellation for group bookings will be 28 days before the date of arrival, after this point the money will be nonrefundable.

The credit/debit card used at the time of booking must be presented upon check-in with a valid photo id. If the room has been paid by family member or company, kindly contact hotel to obtain a third party form that must be completed prior to arrival. This form should be completed and signed by the cardholder.

For nonrefundable reservations, the credit card used to make the reservation must be presented at the check-in.

Please note the property will preauthorize the cards 5 days prior to arrival.

Guests under 18 years are not permitted without a parent or guardian.

Please note that paid parking is available on a first come first served basis, as there are limited parking spaces.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. If the guest does not comply, the reservation will be canceled.

You can make a request using the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Please note that There is a temporary scaffolding raised and maintenance work carried out on the facade of the building.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of GBP 100 is required on arrival. That's about 122.90USD. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Best Western London Queens Crystal Palace

  • Room options at Best Western London Queens Crystal Palace include:

    • Family
    • Triple
    • Single
    • Double
    • Twin
    • Suite
    • Studio

  • Check-in at Best Western London Queens Crystal Palace is from 2:00 PM, and check-out is until 11:00 AM.

  • The prices at Best Western London Queens Crystal Palace may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Best Western London Queens Crystal Palace offers the following activities/services (charges may apply):

    • Guests staying at Best Western London Queens Crystal Palace can enjoy a highly-rated breakfast during their stay (guest review score: 6.5).

      Breakfast option(s) include:

      • Continental
      • Buffet

    • Best Western London Queens Crystal Palace has 1 restaurant:

      • Pizzapolli

    • Best Western London Queens Crystal Palace is 6.2 miles from the center of London.