Name: Best Western London Queens Crystal Palace
Address: 122 Church Rd, London, SE19 2UG, United Kingdom, 122 Church Rd, Greater London, SE19 2UG, UK
Price range: Prices for upcoming dates start at $45 per night (We Price Match)
Rating: 7.4

Info & prices
Facilities
House Rules
The Fine Print
Guest Reviews (1,357)

Hotel Best Western London Queens Crystal Palace

122 Church Rd, London, SE19 2UG, United Kingdom –

I really like how the personnel responded to my complaint about the room. We were assigned another one immediately, no questions asked.

Michal, Poland

We requested a better room and after one night they put us in a slightly better room.

İsa, Turkey

The hotel is nice, clean rooms and the location has good public transport connections. Pretty good for the price

Lucas, United States of America

Rooms were comfortable and well kept. Shame they only left 1 cup in a room for 2 people. Breakfast was very good.

Guest, United Kingdom

breakfast was lovely very clean hotel only complaint key to rooms always stopped working annoying was beautiful weekend so enjoyed weather

Carol, United Kingdom

No complaints . The room and bedding were perfect and even had a cooling and heating system that you can adjust for your own comfort. Also , the hotel had a restaurant which was very convenient and also affordable .

Joycelyn, United States of America

Cleanliness, comfy bed, very nice bedroom, good breakfast

Miguel, Norway

Very clean, great refurbishment & the rooms designed beautifully. The bed also was absolutely great, big, with 4 pillows. It also was very decently cleaned & tidied up daily. The reception & bar area also was very nice.

Alexandra, Belarus

Staff lack in a professional approach i:e talking amongst themselves in another language whilst supposedly dealing with customers. I deem this type of customer service unexceptable. As I result of this I would think twice about staying at this hotel again.

Gavin, United Kingdom

The only two things that were quite difficult for me were the dirty water boil and the un changed bed sheets. I dirted the bed in the night and then went out before the room cleaning and when I came back the bed sheets where still the same with the big dirty. But a part from that the whole service and people where amazing 😉. Thankx for all and see you soon.

Beauty, France

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7.4

Staff

What guests loved the most:
“I really like how the personnel responded to my complaint about the room. We were assigned another one immediately, no questions asked.”

Michal Poland
“We requested a better room and after one night they put us in a slightly better room.”

İsa Turkey
“The hotel is nice, clean rooms and the location has good public transport connections. Pretty good for the price”

Lucas United States of America
“Rooms were comfortable and well kept. Shame they only left 1 cup in a room for 2 people. Breakfast was very good.”

Guest United Kingdom
“breakfast was lovely very clean hotel only complaint key to rooms always stopped working annoying was beautiful weekend so enjoyed weather”

Carol United Kingdom
“No complaints . The room and bedding were perfect and even had a cooling and heating system that you can adjust for your own comfort. ”

Joycelyn United States of America
“Cleanliness, comfy bed, very nice bedroom, good breakfast”

Miguel Norway
“Very clean, great refurbishment & the rooms designed beautifully. The bed also was absolutely great, big, with 4 pillows. It also was very decently cleaned & tidied up daily. ”

Alexandra Belarus
“Staff lack in a professional approach i:e talking amongst themselves in another language whilst supposedly dealing with customers. I deem this type of customer service unexceptable. ”

Gavin United Kingdom
“The only two things that were quite difficult for me were the dirty water boil and the un changed bed sheets. ”

Beauty France

One of our best sellers in London! Established in 1854, the Best Western London Queens Crystal Palace is a historic Victorian building and it is located 8 miles from Central London. Crystal Palace Park and Underground Station are a 10-minute walk away.

The air-conditioned individually-furnished rooms feature en suite shower rooms, free WiFi, flat-screen TVs and hairdryers. All rooms are accessible by elevators.

Best Western London Queens Crystal Palace has a spacious ground floor lounge bar to greet guests as they enter the hotel. Guests can enjoy the on-site Pizzapolli restaurant and bar. A function room is also available.

Selhurst Park Stadium is a 5-minute drive away, and the Crystal Palace National Sport Center can be reached in just 10 minutes by car. Croydon University Hospital is 2.3 miles away and the hotel is located outside the Congestion Charge Zone.

This property is also rated for the best value in London! Guests are getting more for their money when compared to other properties in this city.

We speak your language!

Best Western London Queens Crystal Palace has been welcoming Booking.com guests since Aug 6, 2009
Hotel chain/brand: Best Western

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Most Popular Facilities

Free WiFi

Parking

Family rooms

Non-smoking rooms

Restaurant

24-hour front desk

Bar

Guests love...

“clean room”
40 related reviews

“comfy bed”
39 related reviews

“friendly staff”
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“boutique style”

Breakfast Info

Continental, Full English/Irish

Free WiFi

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

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Availability

When would you like to stay at Best Western London Queens Crystal Palace?

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Just booked in London 11 properties like Best Western London Queens Crystal Palace were just booked in the last 15 minutes on our site

4 reasons to choose Best Western London Queens Crystal Palace

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

Hotel surroundings –

Closest Landmarks

Crystal Palace Museum
0.4 miles
Crystal Palace Park
0.7 miles
South London Theatre
1.1 miles
Selhurst Park
1.2 miles
Portland Place
1.2 miles
Norbury
1.7 miles
Croydon University Hospital
2.1 miles
Herne Hill
2.8 miles
The Broadway Theatre
3.4 miles
Photofusion
3.5 miles

Restaurants & Markets

Joanna's Restaurant
0.4 miles

Closest Airports

London City Airport
8.4 miles
London Heathrow Airport
16.4 miles
London Gatwick Airport
18.2 miles

What Travelers Love About This Location

“Comfortable and nice location”

David

France

“Friendly stuff, very clean. Near for many shops and restaurants. ”

Wojciech

United Kingdom

9.5

“Great location, close to an amazing park, shopping amenities and plenty of restaurants Room very clean”

Edytak00

United Kingdom

8.7

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1 Restaurant On Site

PizzaPolli Restaurant and Bar

Food: Italian

House Rules Best Western London Queens Crystal Palace takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A GBP100 damage deposit is required on arrival (around USD132.20). This deposit will be fully refunded at check-out, as long as there isn't any damage to the property.

Children and Extra Beds

All children are welcome.

Free! All children under 4 years stay free of charge when using existing beds.

The maximum number of cribs in a room is 1.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Best Western London Queens Crystal Palace accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

Bookings of 5 rooms or more will be considered as a group booking. For these, the hotel will charge one night's stay as a deposit on the booking date. Cancelation for group bookings will be 28 days before the date of arrival, after this point the money will be nonrefundable.

The credit/debit card used at the time of booking must be presented upon check in with a valid photo id . If the room has been paid by family member or company, kindly contact hotel to obtain a third party form that must be completed prior to arrival. This form should be completed and signed by the cardholder.

For nonrefundable reservations, the credit card used to make the reservation must be presented at the check-in.

Please note the property will preauthorize the cards 5 days prior to arrival.

Guests under 18 years are not permitted without a parent or guardian.

Please note that parking is available on a first-in basis, as there are limited parking spaces.

You can make a request using the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of GBP 100 is required on arrival. That's about 132.20USD. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

Sleeps	Room Type
	Standard Family Room 2 twin beds and 1 full bed	Show prices
Start of dialog content 댴 Private bathroom This standard family room has a private bathroom with shower with a hairdryer and tea/coffee-making facilities. Room Facilities: • Tea/Coffee maker • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Desk • Free toiletries • Toilet • Private Bathroom • Heating • Bathtub or shower • Laptop safe • Flat-screen TV • Private entrance • Soundproof • Hardwood or parquet floors • Wake-up service • Alarm clock • Electric kettle • Executive Lounge Access • Towels • Linens • Clothes rack • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Standard Triple Room 1 twin bed and 1 full bed	Show prices
Start of dialog content 댴 Private bathroom This standard triple room has a private bathroom with a shower and tea/coffee-making facilities. Room Facilities: • Tea/Coffee maker • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Desk • Free toiletries • Toilet • Private Bathroom • Heating • Bathtub or shower • Laptop safe • Flat-screen TV • Private entrance • Soundproof • Hardwood or parquet floors • Wake-up service • Alarm clock • Electric kettle • Executive Lounge Access • Towels • Linens • Clothes rack • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Standard Single Room 1 twin bed	Show prices
Start of dialog content 댴 Private bathroom This standard single room has a private bathroom with a shower and tea/coffee-making facilities. Room Facilities: • Tea/Coffee maker • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Desk • Free toiletries • Toilet • Private Bathroom • Heating • Bathtub or shower • Laptop safe • Flat-screen TV • Private entrance • Soundproof • Hardwood or parquet floors • Wake-up service • Alarm clock • Electric kettle • Executive Lounge Access • Towels • Linens • Clothes rack • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Standard Double Room 1 full bed	Show prices
Start of dialog content 댴 Private bathroom This standard double room has a private bathroom with a shower and tea/coffee-making facilities. Room Facilities: • Tea/Coffee maker • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Desk • Free toiletries • Toilet • Private Bathroom • Heating • Bathtub or shower • Laptop safe • Flat-screen TV • Private entrance • Soundproof • Hardwood or parquet floors • Wake-up service • Alarm clock • Electric kettle • Executive Lounge Access • Towels • Linens • Clothes rack • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Standard Twin Room 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom This standard twin room has a private bathroom with a shower and a hairdryer and tea/coffee-making facilities. Room Facilities: • Tea/Coffee maker • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Desk • Free toiletries • Toilet • Private Bathroom • Heating • Bathtub or shower • Laptop safe • Flat-screen TV • Private entrance • Soundproof • Hardwood or parquet floors • Wake-up service • Alarm clock • Electric kettle • Executive Lounge Access • Towels • Linens • Clothes rack • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Superior Double Room 1 full bed	Show prices
Start of dialog content 댴 Private bathroom This air-conditioned room has tea and coffee-making facilities, a TV and a wake-up service. There is also an en suite bathroom with a shower and a hairdryer. Room Facilities: • Tea/Coffee maker • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Desk • Free toiletries • Toilet • Private Bathroom • Heating • Bathtub or shower • Laptop safe • Flat-screen TV • Private entrance • Soundproof • Hardwood or parquet floors • Wake-up service • Alarm clock • Electric kettle • Executive Lounge Access • Towels • Linens • Clothes rack • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 2 (up to years of age)	Superior Family Room 2 twin beds and 1 full bed	Show prices
Start of dialog content 댴 Private bathroom This air-conditioned room has tea and coffee-making facilities, a TV and a private bathroom with a shower. Room Facilities: • Tea/Coffee maker • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Desk • Free toiletries • Toilet • Private Bathroom • Heating • Bathtub or shower • Laptop safe • Flat-screen TV • Private entrance • Soundproof • Hardwood or parquet floors • Wake-up service • Alarm clock • Electric kettle • Executive Lounge Access • Towels • Linens • Clothes rack • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Superior Twin Room 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom This air-conditioned room has tea and coffee-making facilities, a TV and a wake-up service. There is also a private bathroom with a shower and a hairdryer. Room Facilities: • Tea/Coffee maker • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Desk • Free toiletries • Toilet • Private Bathroom • Heating • Bathtub or shower • Laptop safe • Flat-screen TV • Private entrance • Soundproof • Hardwood or parquet floors • Wake-up service • Alarm clock • Electric kettle • Executive Lounge Access • Towels • Linens • Clothes rack • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Standard Triple Room (3 Singles) 3 twin beds	Show prices
Start of dialog content 댴 Private bathroom This triple room has an electric kettle and air conditioning. Room Facilities: • Tea/Coffee maker • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Desk • Free toiletries • Toilet • Private Bathroom • Heating • Bathtub or shower • Laptop safe • Flat-screen TV • Private entrance • Soundproof • Hardwood or parquet floors • Wake-up service • Alarm clock • Electric kettle • Executive Lounge Access • Towels • Linens • Clothes rack • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Standard Triple Room (No Window) 3 twin beds	Show prices
Start of dialog content 댴 Private bathroom This triple room features an en suite shower, air conditioning and a flat-screen TV. Room Facilities: • Tea/Coffee maker • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Desk • Free toiletries • Toilet • Private Bathroom • Heating • Bathtub or shower • Laptop safe • Flat-screen TV • Private entrance • Soundproof • Hardwood or parquet floors • Wake-up service • Alarm clock • Electric kettle • Executive Lounge Access • Towels • Linens • Clothes rack • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Superior Triple Room 3 twin beds	Show prices
Start of dialog content 댴 Private bathroom This triple room features an en suite shower, air conditioning and a flat-screen TV. Room Facilities: • Tea/Coffee maker • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Desk • Free toiletries • Toilet • Private Bathroom • Heating • Bathtub or shower • Laptop safe • Flat-screen TV • Private entrance • Soundproof • Hardwood or parquet floors • Wake-up service • Alarm clock • Electric kettle • Executive Lounge Access • Towels • Linens • Clothes rack • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Superior Family Triple Room 1 twin bed and 1 full bed	Show prices
Start of dialog content 댴 Private bathroom This triple room features an en suite shower, air conditioning and a flat-screen TV. Room Facilities: • Tea/Coffee maker • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Desk • Free toiletries • Toilet • Private Bathroom • Heating • Bathtub or shower • Laptop safe • Flat-screen TV • Private entrance • Soundproof • Hardwood or parquet floors • Wake-up service • Alarm clock • Electric kettle • Executive Lounge Access • Towels • Linens • Clothes rack • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Suite 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom Room Facilities: • Tea/Coffee maker • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Desk • Free toiletries • Toilet • Private Bathroom • Heating • Bathtub or shower • Laptop safe • Flat-screen TV • Private entrance • Soundproof • Hardwood or parquet floors • Wake-up service • Alarm clock • Electric kettle • Executive Lounge Access • Towels • Linens • Clothes rack • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Suite 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom Room Facilities: • Tea/Coffee maker • Shower • Bathtub • Safe • TV • Telephone • Air conditioning • Hairdryer • Desk • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Bathtub or shower • Laptop safe • Flat-screen TV • Private entrance • Soundproof • Hardwood or parquet floors • Wake-up service • Alarm clock • Electric kettle • Executive Lounge Access • Towels • Linens • Clothes rack • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content

Hotel Best Western London Queens Crystal Palace

Best Western London Queens Crystal Palace This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Most Popular Facilities

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Availability

4 reasons to choose Best Western London Queens Crystal Palace

Why book with us?

See availability Hotel surroundings – Show map

Closest Landmarks

Restaurants & Markets

Closest Airports

Most Popular Landmarks

What Travelers Love About This Location

PizzaPolli Restaurant and Bar

See availability Facilities of Best Western London Queens Crystal Palace

Most Popular Facilities

Outdoors

Pets

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Internet

Parking

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See availability House Rules Best Western London Queens Crystal Palace takes special requests – add in the next step!

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Best Western London Queens Crystal Palace

Hotel surroundings –

Facilities of Best Western London Queens Crystal Palace

House Rules Best Western London Queens Crystal Palace takes special requests – add in the next step!