Dear sir/madam, the hotel sauna and steam are free of charge for hotel guest use during the stay. Thank you

Yes we do offer a Stay Park and Fly package - this will be for 8 or 15 days of parking. Look for the options which state parking inclusive.

There are two Princess cruise dock: Dover and Southampton. Can you please let us know which one are you going to and our concierge can arrange the transportation for you. Thank you

Dear Sir / Madame, Thank you for your message, unfortunately we do not have club lounge in the hotel. However we have Steak & Lobster, Annayu and Bijou Bar in the hotel as alternative.

Thank you for the message, If you may provide us with a work ID or a business card this should be sufficient. Regards Reception Team

Dear Mr Worley, Thank you for the enquiry, The breakfast will be served as in room dining for the time requested for. The breakfast timings are from 06:30 am- 10:30 am and you may order upon check in with my colleagues at reception. Reception Team

We do supply a Hoppa Bus which transfers you to and from the hotel, this is chargeable at £6 per person if tickets are purchased on the bus, £5 per ticket if purchased on reception. The bus is located at the Heathrow central bus station.

Hello there, yes we do have connecting bedrooms. There would be 2 options as follows; the first option would be 2 double bedrooms connecting and the second option would be 1 twin bedroom connecting to a double bedroom. Hope this helps. The Lobby Team

A late check out could cost you the rate of a day use room rate of £54.00 however, if we have the availabilty we can offer this service complimentary till the time you have requested

The closet Station to this hotel would be Hayes train station or Feltham train station.

Around 10 minutes by taxi - 15/20 minutes by bus

The spa is separate to bookings - however the sauna, steam-room and Jacuzzi are complimentary. Operating hours/restrictions may vary due to COVID-19

Dear Guest, we can confirm that you can book the hotel to stay for any number of nights. All stays at the hotel currently need to comply with reasons listed by the UK government. We offer a 24 hour in room dining experience. Regards, The Lobby Team

Good morning, Taxi fare will be around £14.00 and it will takes around 10 minutes (depending on traffic)

Dear Sir/Madam, Most certainly we may accommodate this request. Regards Reception team

Yes we do have stairs and lifts to the hotel floors

Most Certainly, The shuttle bus has a charge of £6.00 per person on the bus as it is a service provided by an external company. Please visit the Hoppa bus Heathrow for more info.

Yes we do offer a late check out service. We may charge a day use room supplement depending on the room type booked varying from £55 - £100.

this might be due to the room type you might be booking.

The hotel hoppa bus is available from the hotel to terminal 3. Tickets on the bus are £6 per person but can be purchased on reception for £5 per person.