Hotel Crowne Plaza Felbridge - Gatwick, an IHG Hotel

London Rd, East Grinstead, East Grinstead, RH19 2BH, United Kingdom – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
7.8
Good
1,189 reviews

From the moment we arrived staff could not do enough for us they are all amazing especially the bar staff an the manger at reception would definitely come back again!

Paige United Kingdom

Staff were pleasant and welcoming, helpful in opening up the gym early, and breakfast staff and food was excellent.

Carly United Kingdom

What I like was that place was very clean and in good location.

Rezarta United States of America

Some staff were exceptional - Owen in the restaurant, and a young lady in the bar wednesday evening

Samuel United Kingdom

How clean & fresh it felt. Has bath tub & shower in bathroom . Space & everything in the room that you need with out over doing it.

Dougie United Kingdom

The room was comfortable, as was the bed . I understood all of the current restrictions in place because of covid 19 and when I asked for extra tea bags or milk it was provided immediately. The reception was excellent and extremely helpful.

Ruth United Kingdom

The staff, they are amazing, they more than once showed a level of care that you wouldn't expect except from your mom 😉. The food at the restaurant was fantastic. The pool is great for laps.

Marilyn United States of America

Location was great for our needs. Room was clean, comfortable and quiet.

C United States of America

The bed sheets were extremely clean and smooth which made for great sleeping.

Quentin United States of America

Nice bar and lounge area. Spacious room. Lovely breakfast. Great staff.

Sally United Kingdom
7.8
Good
1,189 reviews
  • What guests loved the most:
  • “From the moment we arrived staff could not do enough for us they are all amazing especially the bar staff an the manger at reception would definitely come back again!”
    Paige Paige United Kingdom United Kingdom
  • “Staff were pleasant and welcoming, helpful in opening up the gym early, and breakfast staff and food was excellent.”
    Carly Carly United Kingdom United Kingdom
  • “What I like was that place was very clean and in good location.”
    Rezarta Rezarta United States of America United States of America
  • “Some staff were exceptional - Owen in the restaurant, and a young lady in the bar wednesday evening”
    Samuel Samuel United Kingdom United Kingdom
  • “How clean & fresh it felt. Has bath tub & shower in bathroom . Space & everything in the room that you need with out over doing it.”
    Dougie Dougie United Kingdom United Kingdom
  • “The room was comfortable, as was the bed . I understood all of the current restrictions in place because of covid 19 and when I asked for extra tea bags or milk it was provided immediately.”
    Ruth Ruth United Kingdom United Kingdom
  • “The staff, they are amazing, they more than once showed a level of care that you wouldn't expect except from your mom 😉. The food at the restaurant was fantastic. The pool is great for laps.”
    Marilyn Marilyn United States of America United States of America
  • “Location was great for our needs. Room was clean, comfortable and quiet.”
    C C United States of America United States of America
  • “The bed sheets were extremely clean and smooth which made for great sleeping.”
    Quentin Quentin United States of America United States of America
  • “Nice bar and lounge area. Spacious room. Lovely breakfast. Great staff.”
    Sally Sally United Kingdom United Kingdom

Categories:

  • Staff8.6
  • Facilities8.0
  • Cleanliness8.3
  • Comfort8.3
  • Value for money7.8
  • Location8.3
  • Free WiFi8.3

Located in East Grinstead, Gatwick Crowne Plaza - Felbridge Hotel and Chakra Spa features an indoor swimming pool, a spacious garden and an on-site bar and restaurant.

Rooms at Crowne Plaza - Felbridge come with a seating area, a writing desk, a flat-screen TV, a Hypnos bed and a private bathroom fitted with a high-pressure shower. They all have free WiFi and 24-hour room service.

Guests can enjoy the Bay Tree restaurant and Qube bar, offering international-style dishes, as well as hearty British favorites.

The Chakra Spa features 5 treatments rooms, 2 nail bars, an indoor heated swimming pool, sauna, steam room, Jacuzzi® and tennis courts.

On-site public parking is possible for an additional charge. There are 8 purpose-built meeting rooms for business guests.

Lingfield Racecourse is 4 miles from the property. The nearest airport is Gatwick Airport, 9 miles away.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

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Top Location: Highly rated by recent guests (8.3)

Breakfast Info

Continental, Full English/Irish, Vegetarian, Gluten-free, Buffet

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 860 lists

Most popular amenities

1 swimming pool
Parking
Spa
Free WiFi
Bar

Currency Exchange: Need local currency? This property has currency exchange on site.

Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

Availability

When would you like to stay at Crowne Plaza Felbridge - Gatwick, an IHG Hotel?

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Sleeps Room Type Price
Max adults: 2. Max children: 1
Double or Twin Room
  • 1 full bed
or
  • 2 twin beds
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Max adults: 2. Max children: 1
King Room
  • 1 queen bed
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Max adults: 4. Max children: 3
King Club Room with Sofa Bed
  • 1 sofa bed and
  • 1 queen bed
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Max adults: 2. Max children: 1
Deluxe Double or Twin Room
  • 2 twin beds
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  • 1 queen bed
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1 property in East Grinstead like Crowne Plaza Felbridge - Gatwick, an IHG Hotel was booked in the last 12 hours on our site

4 reasons to choose Crowne Plaza Felbridge - Gatwick, an IHG Hotel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

7.8
Good
 · 1,189 reviews
Read all reviews
  • Staff8.6
  • Facilities8.0
    Wellness area
  • Cleanliness8.3
  • Comfort8.3
  • Value for money7.8
  • Location8.3
  • Free WiFi8.3

Select topics to read reviews:

See what guests loved the most:

  • Paige United Kingdom

    “From the moment we arrived staff could not do enough for us they are all amazing especially the bar staff an the manger at reception would definitely come back again! ”

  • Carly United Kingdom

    “Staff were pleasant and welcoming, helpful in opening up the gym early, and breakfast staff and food was excellent.”

  • Rezarta United States of America

    “What I like was that place was very clean and in good location.”

  • Samuel United Kingdom

    “Some staff were exceptional - Owen in the restaurant, and a young lady in the bar wednesday evening”

  • Dougie United Kingdom

    “How clean & fresh it felt. Has bath tub & shower in bathroom . Space & everything in the room that you need with out over doing it. ”

  • Ruth United Kingdom

    “The room was comfortable, as was the bed . I understood all of the current restrictions in place because of covid 19 and when I asked for extra tea bags or milk it was provided immediately. The reception was excellent and extremely helpful.”

  • Marilyn United States of America

    “The staff, they are amazing, they more than once showed a level of care that you wouldn't expect except from your mom 😉. The food at the restaurant was fantastic. The pool is great for laps.”

  • C United States of America

    “Location was great for our needs. Room was clean, comfortable and quiet. ”

  • Quentin United States of America

    “The bed sheets were extremely clean and smooth which made for great sleeping.”

  • Sally United Kingdom

    “Nice bar and lounge area. Spacious room. Lovely breakfast. Great staff.”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Crowne Plaza Felbridge - Gatwick, an IHG Hotel

Welcoming Booking.com guests since Aug 1, 2005

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • During all this time with covid 19, is your spa ( hot tub swimming pool and Steam Room) open ?

    Currently all our spa facilities remain closed, but we hope to re-open them in the coming weeks.

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    Answered on July 13, 2020
  • Hi, i am actually interested to use the swimming pool, sauna, hot tube, wull be available for 14 feb and much would they cost extra?

    I am pleased to confirm we offer complimentary spa access (swimming pool, jacuzzi, sauna, steam room and gym) for all guests staying with us overnight between check in (3pm) and check out (11am).

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    Asked about: King Room • Answered on February 6, 2020
  • Does this include breakfast? D it say breakfast in your room but then says to pay for breakfast?

    We have some packages that include breakfast and some packages that are room only. Please contact the hotel directly to confirm the package you have booked.

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    Asked about: Double or Twin Room • Answered on July 27, 2020
  • Is there breakfast

    We have some packages that include breakfast. Currently as room service only.

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    Asked about: Double or Twin Room • Answered on March 16, 2021
  • Is pool open now Thanks

    Spa and pool are open, but access currently limited to 1 hour, pre-booking advised.

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    Answered on August 4, 2021
  • are the spa facilities extra cost in top of the room or inc9

    Currently spa and pool access is not included due to social distancing restrictions.

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    Answered on July 6, 2021
  • Hi. Are you open for leisure stays for couples currently?

    Leisure stays possible from 17/05/21, subject to government guidelines.

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    Answered on May 4, 2021
  • Do you have cots?

    Yes, we can offer baby cots. Please request at time of booking.

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    Answered on August 20, 2020
  • Hi, do you still offer a park and ride service to the airport?

    Hello, Not directly through the hotel I'm afraid. There are some third party companies locally that offer parking and a shuttle service to the airport though. Many thanks

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    Answered on May 19, 2021
  • Please may I book a parking space for tomorrow (Weds) and Thursday night, and is there a fridge in the room. Thank you Susie Bidgood

    We have a large car park, no need to pre-book a space. Please request a fridge at time of booking and we can arrange for you.

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    Answered on July 20, 2021
  • Hi, I am looking to book an overnight stay and wondered if complimentary use of the spa facilities are included? Many thanks

    Hello, We can confirm that all out guests receive 1 hour complimentary use of the spa facilities which is recommended to be pre booked in advance with our spa team on 01342337755 or spa@cpfelbridge.com

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    Answered on October 7, 2021
  • Hi is the spa open?

    The spa is currently closed, but we hope to be able to re-open some facilities in the coming weeks.

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    You found this answer unhelpful

    Answered on August 4, 2020
  • Is there a swimming pool? If so is there an additional charge?

    Yes, there is an indoor pool, spa pool, sauna and steam room. Use is complimentary for overnight guests.

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    Asked about: King Room • Answered on November 20, 2019
  • Do you accept cash as payment on arrival with ID?

    We do accept cash yes.

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    Answered on November 5, 2021
  • Is the use of the swimming pool included

    Yes, it's complimentary for overnight guests.

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    Asked about: King Room with Courtyard View • Answered on November 20, 2019
  • is there a charge for parking

    Currently overnight car parking for our guests is free of charge.

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    Answered on September 14, 2021
  • Hi, I'm interested in booking fir this weekend, are your spa facilities open?

    During the current national lockdown all our facilities are closed. Legally we can only accept bookings for essential work-related stays and we offer a limited room service menu for breakfast and dinner.

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    Answered on February 10, 2021
  • Are we able to check in earlier than 3pm please? Looking to book for 22nd October.

    We cannot guarantee early check in as this is subject to availability but we will try our best

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    Answered on October 20, 2021
  • we are thinking to come in august with kids, is your swimming pool open for kids?

    Hopefully if all social distancing is cancelled, we can include spa/pool access for all our guests in August. Family swim time 9am-10am.

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    Answered on June 28, 2021
  • Is there a hit tub

    Spa facilities are free of charge to use for overnight guests between check in (3pm) and check out (11am). Spa facilities include swimming pool, jacuzzi, sauna, steam room and gym.

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    Asked about: King Room • Answered on December 11, 2019
Hotel surroundings *
Guests loved walking around the neighborhood!
Great location - show map
What's nearby
  • Lingfield Park Golf Club
    2.6 miles
  • Wakehurst Place
    5.5 miles
  • Hever Castle
    6.8 miles
  • Horley Library
    6.8 miles
  • Horley Council Offices
    6.9 miles
  • Crawley Library
    7.1 miles
  • Crawley Borough Council
    7.1 miles
Public transit
  • Train Three Bridges
    6.1 miles
  • Train Gatwick Airport South Terminal
    6.3 miles
  • Train Gatwick Airport North Terminal
    7 miles
Closest Airports
  • London Gatwick Airport
    6.6 miles
  • London City Airport
    25.8 miles
  • London Heathrow Airport
    30 miles
How to get to Crowne Plaza Felbridge - Gatwick, an IHG Hotel from London Gatwick Airport
    Car
    Parking available
* All distances are measured in straight lines. Actual travel distances may vary.
Are you missing any information about this area?
Brilliant!
1 Restaurant On Site

    Bay Tree Restaurant

    Food: British

    Open for: Breakfast, Dinner

    Menu: À la carte

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Amenities of Crowne Plaza Felbridge - Gatwick, an IHG Hotel Great facilities! Review score, 8.0

Most popular amenities

1 swimming pool
Parking
Spa
Free WiFi
Bar
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Garden
Activities
  • Hiking Off-site
  • Golf course (within 2 miles) Additional charge
  • Tennis court
Food & Drink
  • Chocolate/Cookies Additional charge
  • Bottle of water Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs GBP 5 per day.
  • Accessible parking
  • Secure parking
Front Desk Services
  • Concierge
  • Baggage storage
  • Currency exchange
  • Express check-in/out Additional charge
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe Additional charge
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Indoor swimming pool
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Heated pool
  • Pool with view
Spa
  • Locker rooms
  • Full-body massage Additional charge
  • Neck massage Additional charge
  • Back massage Additional charge
  • Spa/Wellness packages
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Massage Additional charge
  • Spa Additional charge
Languages Spoken
  • English
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Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules Crowne Plaza Felbridge - Gatwick, an IHG Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Mastercard Visa Carte Blanche Discover JCB Diners Club American Express Crowne Plaza Felbridge - Gatwick, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Children are allowed in the pool daily before 10:00 and after 17:00

Please note that spa treatments and dinner needs to be booked in advance.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Crowne Plaza Felbridge - Gatwick, an IHG Hotel

  • Crowne Plaza Felbridge - Gatwick, an IHG Hotel has 1 restaurant:

    • Bay Tree Restaurant

  • The prices at Crowne Plaza Felbridge - Gatwick, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Crowne Plaza Felbridge - Gatwick, an IHG Hotel is from 3:00 PM, and check-out is until 11:00 AM.

  • Crowne Plaza Felbridge - Gatwick, an IHG Hotel offers the following activities/services (charges may apply):

    • Indoor pool
    • Spa
    • Massage
    • Hiking
    • Tennis court
    • Golf course (within 2 miles)
    • Pedicure
    • Beauty services
    • Back massage
    • Locker rooms
    • Spa facilities
    • Facial treatments
    • Indoor pool (year-round)
    • Manicure
    • Body scrub
    • Neck massage
    • Spa/Wellness packages
    • Full-body massage
    • Body treatments
    • Body wrap

  • Crowne Plaza Felbridge - Gatwick, an IHG Hotel is 2,300 feet from the center of East Grinstead.

  • Yes, Crowne Plaza Felbridge - Gatwick, an IHG Hotel is popular with guests booking family stays.

  • The following parking options are available to guests staying at Crowne Plaza Felbridge - Gatwick, an IHG Hotel (subject to availability):

    • Parking on site
    • Parking
    • Secure parking
    • Accessible parking

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at Crowne Plaza Felbridge - Gatwick, an IHG Hotel include:

    • Twin/Double
    • Double

  • From the nearest airport, you can get to Crowne Plaza Felbridge - Gatwick, an IHG Hotel by:

    • Car 15min

  • Guests staying at Crowne Plaza Felbridge - Gatwick, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.6).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Gluten-free
    • Buffet