Reservation is needed, to pre-arrange please contact the property.

The credit/debit card used to book a pre-paid rate must be presented to reception on arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.

There should be a charge for the thermal suite :

- guests with treatment (access is included in the price)

- guests without treatment (£20 per person)

- non-residents without treatment (£30.00 per person hourly)

Our wellness centre is complimentary access for residents, strongly advise to prebook the thermal suite to avoid disappointment. Spa treatments additional charge, pre book advised.

Please note bookings over 10 bedrooms or more, or over 25 nights will be subject to group terms. A representative from the hotel will be in contact if this is required

Pet fee is £40 per day per pet.

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

到着予定時刻をThe Randolph Hotel, by Graduate Hotelsに事前に連絡してください。

駐車場はスペースに限りがあるため、ご利用は空き状況によります。