Name: Seraphine - Kensington Gardens Hotel
Address: 7-9 High Street Kensington, Kensington and Chelsea, London, W8 5NP, United Kingdom, 7-9 High Street Kensington, Greater London, W8 5NP, UK
Price range: Prices for upcoming dates start at $91 per night (We Price Match)
Rating: 7.0

Info & prices
Facilities
House rules
The fine print
Guest reviews (1,035)

We Price Match

Hotel Seraphine - Kensington Gardens Hotel

Seraphine - Kensington Gardens Hotel

This neighborhood is a great choice for travelers interested in architecture, monuments and theater – Check location 7-9 High Street Kensington, Kensington and Chelsea, London, W8 5NP, United Kingdom – This neighborhood is a great choice for travelers interested in architecture, monuments and theater – Check location – Subway Access

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.

Close ×

Seraphine - Kensington Gardens Hotel

A bathroom at Seraphine - Kensington Gardens Hotel

A television and/or entertainment center at Seraphine - Kensington Gardens Hotel

A restaurant or other place to eat at Seraphine - Kensington Gardens Hotel

A seating area at Seraphine - Kensington Gardens Hotel

*8.8* Kensington Palace: only 5 minutes away! (1,100 feet by foot)

7.0

Good

1,035 reviews

Facilities

6.1
Cleanliness

6.6
Comfort

6.3
Value for money

6.4
Location

8.7
Total

7.0
Free WiFi

7.8

Breakfast was fine- as to be expected of a place for the price- nothing fancy, but enough to satisfy. Staff very friendly, and attentive, even overnight. Location was excellent for me.

Andrew

United States of America

Great location! Staff was pleasant during check in and out.

Sarahmarieinsc

United States of America

Location is very close to stores, restaurants, and underground station (High Street Kensington). The bedroom was cozy and the bed was very comfortable, bed sheets were new and clean. Staff was very friendly. Check in and out was simple and fast.

Mariana

Brazil

Breakfast was ok, coffee was good. The young man from Italy at the front desk was very pleasant and helpful (the morning of June 30th).

Judy

United States of America

Location is great.... Nespresso machine provides good Coffee...

Refik

Turkey

Super central very clean, welcoming and cozy little hotel, our room was quite tiny, but clean but that's the standard size for central London. However, value for money was Great !! I would recommend that hotel, and would definitely come back

Nanes

Egypt

The staff was wonderful! They were very accommodating to my special request. The breakfast had everythIng I could want from an espresso machine to delightful croissants.

Teresa

United States of America

Family room was a good size and bed comfortable. Location was perfect.

Sally

United Kingdom

The location of this hotel is terrific - right next to Hyde Park and the Kensington Palace gate. The rooms are small, but if you’re going to be out and about and just sleeping there, they are comfortable enough. The personnel were exceedingly helpful! Good value for the money as long as you are ok with a flight of stairs to get to reception.

Anonymous

United States of America

The staff was polite, and the man that ran breakfast in the morning was very accommodating. If you don't want to leave the hotel, they do run like a little bar service from the lobby. Its very convenient if you want a little something to drink and you too tired to find a watering hole. Location is incredible. We could see the top of Kensinton palace from our room. There was a sort of noise blocker on the windows you could use if you prefer to sleep in silence.

Anonymous

United States of America

Great location!

8.7

Previous image of the property Next image of the property

Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property

Stay in the Heart of London – This neighborhood is a great choice for travelers interested in architecture, monuments and theater – Check location

On High Street Kensington, overlooking Kensington Gardens, this stylish 4-star hotel offers free Wi-Fi and chic rooms. Kensington Tube Station and Knightsbridge are just over 5 minutes’ walk away.

Seraphine Hotel is 2,650 feet from the Royal Albert Hall. Art galleries, the Natural History Museum, the Science Museum and Hyde Park are all within 0.5 miles. Stylish shops, bars and restaurants are nearby.

Each modern room at Seraphine has an iPod dock, interactive flat-screen LCD TV, an entertainment system and sleek rain showers.

Guests can relax in the lounge or hotel bar.

Guests have easy access to Olympia and Earl's Court exhibition centers via a 5-minute taxi ride or short Tube journey.

There is a public car park 2 minutes away, and also across the street.

Kensington and Chelsea is a great choice for travelers interested in architecture, monuments and theater.

This is our guests' favorite part of London, according to independent reviews.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

We speak your language!

Seraphine - Kensington Gardens Hotel has been welcoming Booking.com guests since Oct 15, 2009

What would you like to know?

Enter your feedback I already have a booking with this property

Submit

No thanks

Thank you for your time

Your feedback will help us improve this feature for all of our customers

We're sorry, but there was an error submitting your comment. Please try again.

Retry

Missing some information? /

Brilliant!

Most popular facilities

Free WiFi

Family rooms

Non-smoking rooms

24-hour front desk

Elevator

Bar

Bookers love...

“continental breakfast”
69 related reviews

“friendly staff”
57 related reviews

“albert hall”
50 related reviews

“boutique style”

Located in the heart of London, this hotel has an excellent location score of 8.7

Breakfast Info

Continental

Free WiFi

Saved to 4069 lists

Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

Checkin day

Checkin month

Checkout day

Checkout month

Availability

We Price Match

When would you like to stay at Seraphine - Kensington Gardens Hotel?

Reservations longer than 30 nights are not possible.

Enter your dates to check availability.

Your departure date is invalid.

Check-in date

Check-out date

Rooms

Adults

Children

Sleeps	Room Type
	Triple Room 1 twin bed and 1 full bed	Show prices
Something went wrong – please try again later. Check-in date / / Check-in Date Check-out date / / Check-out Date Rooms Adults Children
	Standard Double Room 1 full bed	Show prices
Something went wrong – please try again later. Check-in date / / Check-in Date Check-out date / / Check-out Date Rooms Adults Children
	Single Room 1 twin bed	Show prices
Something went wrong – please try again later. Check-in date / / Check-in Date Check-out date / / Check-out Date Rooms Adults Children

Just booked in London 12 properties like Seraphine - Kensington Gardens Hotel were just booked in the last 15 minutes on our site

Hotel surroundings

– This neighborhood is a great choice for travelers interested in architecture, monuments and theater – Check location Great location - show map Guests loved walking around the neighborhood!

Closest Landmarks *

Kensington Square
0.1 miles
Kensington Palace
0.2 miles
Royal College of Art
0.4 miles
Kensington Gardens
0.4 miles
Baden-Powell House
0.4 miles
Royal Albert Hall
0.5 miles
Opera Holland Park
0.5 miles
Kensington High Street
0.5 miles
Gloucester Road Tube Station
0.6 miles
Queensway Tube Station
0.6 miles

Restaurants & Markets *

Beyond Lounge Cafe/Bar
0 miles
Park Terrace Restaurant Restaurant
0.1 miles

Natural Beauty *

Hyde Park Lake
0.6 miles

Closest Airports *

London City Airport
10.2 miles
London Heathrow Airport
11.6 miles
London Gatwick Airport
23.8 miles

What Travelers Love About This Location

“The location was great, everything me and my partner wanted to see was in walking distance but if it wasn’t there is a bus stop right outside the hotel and the ...”

Bethan

United Kingdom

7.5

“Very convenient fro the Royal Albert Hall as it was right on Kensington High Stree. A very nice breakfast and the staff were very friendly”

Peter

United Kingdom

9.5

“Location was great, staff were nice! It was good for a night :)”

Laura

United Kingdom

7.5

What would you like to know?

Enter your feedback I already have a booking with this property

Submit

No thanks

Thank you for your time

Your feedback will help us improve this feature for all of our customers

We're sorry, but there was an error submitting your comment. Please try again.

Retry

Are you missing any information about this area? /

Brilliant!

4 reasons to choose Seraphine - Kensington Gardens Hotel

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

Facilities of Seraphine - Kensington Gardens Hotel

House rules Seraphine - Kensington Gardens Hotel takes special requests – add in the next step!

Check-in

2:00 PM - 12:00 AM

Check-out

2:00 AM - 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

This property doesn't offer cribs.

This property doesn't offer extra beds.

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel

Seraphine - Kensington Gardens Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

The elevator is on the first floor and not on the ground floor.

Failure to arrive on the first night of a reservation will result in the cancellation of the remaining nights booked. This applies for all bookings of more than one night.

The credit/debit card used by the guest will be pre-authorized for the total booking amount 48 hours prior to arrival. For all advance purchase bookings, the guest must present their credit/debit card upon check-in. The hotel reserve the right to ask guest for GBP 10 pre-authorization upon check-in for any extras or incidentals.

When booking more than 5 rooms, different policies and conditions apply.

The entire property is nonsmoking and a penalty charge of GBP 100 will be added to your bill if evidence is found.

Verified guest reviews from real Bookers · Real Bookers. Real stays. Real opinions.

7.0 Good 1,035 reviews

Awesome: 9+

166
Good: 7 – 9

419
Okay: 5 – 7

283
Poor: 3 – 5

146
Very Poor: 1 – 3

21

Staff7.7
Facilities 6.1
Cleanliness 6.6
Comfort 6.3

Value for money 6.4
Location8.7
Free WiFi7.8

Low score for London

There was a problem loading the reviews.
Try again

Show reviews from:

Show reviews by score:

Show reviews in:

English

Spanish

Chinese

Sort reviews by:

See all guest reviews for Seraphine - Kensington Gardens Hotel

Newest Reviews for Seraphine - Kensington Gardens Hotel

Reviewed: October 21, 2019

Max
Italy
6.7

Pleasant
- • Business trip
- • Solo traveler
- • Stayed 2 nights
No gluten free option for breakfast. The kettle in the room did not work. The bed in the room is exactly in the middle in between the two walls; to cross the mini room you have to jump on the bed
Fantastic Location

Stayed in October 2019
Reviewed: October 21, 2019

Johan
Sweden
7.5

“Good and bad”
- • Leisure trip
- • Couple
- • Stayed 3 nights
- • Submitted from a mobile device
Due to renovation breakfast was limited to a paper bag delivered to the room. We were not informed about this prior to our arrival. A bit disapointing to have to pay for breakfast under the circumstances...
Location was perfect! The room was clean.

Stayed in October 2019
Reviewed: October 19, 2019

Anonymous
United Kingdom
3.3

“Very disappointing due to poor customer service and very poor facilities. Would not recommend.”
- • Leisure trip
- • Group
- • Stayed 1 night
Firstly, customer care/service was very poor. Issues were made regarding additional room charges, but no immediate effort to amend these mistakes were made, leaving ourselves in a very unfortunate financial situation during our stay. Flickering lights, ripped carpets, worn furniture, cigarette smell etc all made for a very disappointing stay. In addition there was no access to reception/dining area due to building works being done - this was not mentioned prior and therefore the promise of a breakfast was only given via a handed paper bag...
The location was very good as it allowed for easy access to many nearby destinations. Close to Kensington Gardens, Royal Albert Hall and many nearby restaurants/stores. Also good access to transport.

Stayed in October 2019
Reviewed: October 19, 2019

Melanie
United Kingdom
6.3

“Good location ”
- • Leisure trip
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
A little poky.
We were attending a function across the road so it was perfect location wise.

Stayed in October 2019
Reviewed: October 17, 2019

Kimberlee
United States of America
1.0

“Nope.”
- • Leisure trip
- • Solo traveler
- • Stayed 1 night
- • Submitted from a mobile device
This was, without a doubt, the worst room I’ve ever stayed in. I’ve stayed in singles in Europe plenty of times, so I expected a small room but this was absolutely ridiculous. I could barely turn a circle in the room, let alone open my luggage. I could have lived with this, however, if the room wasn’t also absolutely filthy. The rug was absolutely disgusting and I did not want to walk on it without socks or shoes. I would not recommend this hotel to a soul. Disgusting.
Location.

Stayed in October 2019
Reviewed: October 17, 2019

Jonathan
United Kingdom
5.4

“terrible....”
- • Business trip
- • Group
- • Stayed 1 night
Hotel just changed hands and under refurbishment , no soap , shampoo , breakfast facilities, no lobby Felt sorry for the staff bt the hotel should have advised guests of the refurb or just closed until they were ready to look after customers,
not much

Stayed in October 2019
Reviewed: October 17, 2019

Aleksandra
Austria

1 helpful vote
4.2

“Very disappointing .. at the Moment this Hotel does not deserve more than 2 stars”
- • Leisure trip
- • Couple
- • Stayed 4 nights
- • Submitted from a mobile device
The hotel is not more than 2 star. Old, shabby, dirty carpets, no mini bar in room , no shampoo / conditioner- received 3. day after asking).I booked a room where it said 20 m2- we got a room first - tiny- about 11m2- changed to 13m2. First 2 days breakfast- then they pulled reception/ breakfast area apart , refurbishment - no information beforehand / noisy - dusty .. I was there with my husband, I’ve been to many hotels, but never to a hotel like this - very low level . windows with broken handle, torn carpet
The location

Stayed in October 2019
Reviewed: October 16, 2019

Anonymous
China
3.3

“poor experiences”
- • Leisure trip
- • Group
- • Stayed 1 night
room, staff, manager They have not provided receipts.
Location

Stayed in October 2019
Reviewed: October 15, 2019

Anonymous
Sweden
7.9

Good
- • Leisure trip
- • Family with young children
- • Stayed 3 nights
- • Submitted from a mobile device
Small rooms, bed lamp did not work.
Helpful and nice staff, good service.

Stayed in October 2019
Reviewed: October 14, 2019

Aaron
United Kingdom
5.0

“Great location, but terrible customer service.”
- • Leisure trip
- • Family with young children
- • Stayed 1 night
Customer service is non-existent. Noise cancelling window on the bedroom was broken, so extremely noisy with the main road outside. Would have otherwise been okay. No effort made to fix, make alternative arrangements or compensate. If you actually want to be able to get some sleep, then I'd recommend going elsewhere (this should be a basic requirement of a hotel). Staff uninterested following my complaint. Acknowledged that there is an issue, but refused to do anything about it.
The location is perfect, being right opposite Kensington Gardens and within reach of many tourist attractions. The rooms were nice and clean and plenty of space in the family room.

Stayed in October 2019
Reviewed: October 14, 2019

Viorel
United Kingdom
5.4

Fair
- • Business trip
- • Solo traveler
- • Stayed 1 night
- • Submitted from a mobile device
lots of things
I can’t say if I like something

Stayed in October 2019
Reviewed: October 13, 2019

Tina
United Kingdom
5.4

“Great location but housekeeping needs great improvement”
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
Cleanliness of bedroom and bathroom left a lot to be desired. Room not cleaned properly after first night, just fresh towels, shower, sink, toilet etc not cleaned, no milk or biscuits after first night.
Location

Stayed in October 2019
Reviewed: October 12, 2019

Anders
Norway
4.2

“Not a 4-Star Hotel ”
- • Leisure trip
- • Family with young children
- • Stayed 3 nights
- • Submitted from a mobile device
Small and worn out, dirty and uncomfortable bathroom. The place were far from a four-Star Hotel.
Nice staff.

Stayed in October 2019
Reviewed: October 11, 2019

Anja
Finland

1 helpful vote
7.1

“OK for one night stay”
- • Leisure trip
- • Solo traveler
- • Stayed 1 night
- • Submitted from a mobile device
The room smelled strongly after using a lot of air freshener. Although I got used it, all items need to be washedafter the trip. The bed was oddly placed transversely in the middle of the room although it could be places along the wall, too. The room looked shabby but was I still Ok. Entrance of the hotel is not wellcoming and the elevator is slow.
In spite of minor challenges (only the 3rd door card worked, safe was closed), the staff was very very nice and helpful. Also at breakfast. Big thanks for that. Lication within walking distance from Albrt hall and subway.

Stayed in October 2019
Reviewed: October 11, 2019

Denise
United Kingdom
5.4

“Hotel needs TLC”
- • Leisure trip
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
Thread bare carpets
Convenient for the Albert Hall - continental breakfast ok.

Stayed in October 2019

Hotel Seraphine - Kensington Gardens Hotel

Stay in the Heart of London – This neighborhood is a great choice for travelers interested in architecture, monuments and theater – Check location Great location - show map

Most popular facilities

Bookers love...

Availability

Hotel surroundings

Closest Landmarks *

Restaurants & Markets *

Natural Beauty *

Closest Airports *

Most Popular Landmarks *

What Travelers Love About This Location

4 reasons to choose Seraphine - Kensington Gardens Hotel

Why book with us?

See availability Facilities of Seraphine - Kensington Gardens Hotel

Most popular facilities

Outdoors

Pets

Food & Drink

Internet

Parking

Services

General

See availability House rules Seraphine - Kensington Gardens Hotel takes special requests – add in the next step!

Search

Didn't find the right hotel?

Newest Reviews for Seraphine - Kensington Gardens Hotel

The Best of London

Convention Centers

Institutions

Landmarks

Museums

Parks

Popular Areas

Shopping Areas

Stadiums or Arenas

Theaters

Airports

Subway/Metro Stations

Train Stations

Verified reviews from real guests.

How does it work?

It starts with a booking

Followed by a trip

And finally, a review

Save up to 50% in London

Awesome! You're now subscribed

Stay in the Heart of London – This neighborhood is a great choice for travelers interested in architecture, monuments and theater – Check location

Facilities of Seraphine - Kensington Gardens Hotel

House rules Seraphine - Kensington Gardens Hotel takes special requests – add in the next step!