Travel Sustainable property

Hotel Shepherds Bush London

11-12 Poplar Mews, Shepherd’s Bush, Hammersmith and Fulham, London, W12 7JS, United Kingdom – Great location - show map – Subway Access

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.1
Very Good
1,996 reviews

Great little hotel, very friendly staff, right on the Underground.

Max Germany

Very friendly staff, nice and clean room, very cozy

Gabriela Switzerland

Location was perfect for concert in the empire and beds were super comfortable

Declan Ireland

Friendly and helpful staff. Good clean room, great location

Michael United Kingdom

Perfect location for what we needed, and surprisingly quiet over night despite us having a room at the front

Chris United Kingdom

Great spacious room. Modern rooms, looked recently renovated. Right next to tube station, super convenient.

Marcos Portugal

The location couldn't have been better. 2min walk to the tube . Food across the road. The staff were friendly helpful and polite. The rooms were perfect , a good shower. The building was secure with someone always at reception. Very impressed

Andrew United Kingdom

I stayed in the nicest room during the heatwave. It was comfortable, clean. Wifi was good enough for me to work from there.

Valeria United Kingdom

Nice, comfortable room, not far from tubes, good location especially for tourists who decide to walk through Holland park, Kensington gardens, Hyde park till Picadilly :)

Andris Latvia

Great location for Our trip to Wembley, so handy as next to the overground but no noise from it.

Jennifer United Kingdom
8.1
Very Good
1,996 reviews
  • What guests loved the most:
  • “Great little hotel, very friendly staff, right on the Underground.”
    Max Max Germany Germany
  • “Very friendly staff, nice and clean room, very cozy”
    Gabriela Gabriela Switzerland Switzerland
  • “Location was perfect for concert in the empire and beds were super comfortable”
    Declan Declan Ireland Ireland
  • “Friendly and helpful staff. Good clean room, great location”
    Michael Michael United Kingdom United Kingdom
  • “Perfect location for what we needed, and surprisingly quiet over night despite us having a room at the front”
    Chris Chris United Kingdom United Kingdom
  • “Great spacious room. Modern rooms, looked recently renovated. Right next to tube station, super convenient.”
    Marcos Marcos Portugal Portugal
  • “The location couldn't have been better. 2min walk to the tube . Food across the road. The staff were friendly helpful and polite. The rooms were perfect , a good shower.”
    Andrew Andrew United Kingdom United Kingdom
  • “I stayed in the nicest room during the heatwave. It was comfortable, clean. Wifi was good enough for me to work from there.”
    Valeria Valeria United Kingdom United Kingdom
  • “Nice, comfortable room, not far from tubes, good location especially for tourists who decide to walk through Holland park, Kensington gardens, Hyde park till Picadilly :)”
    Andris Andris Latvia Latvia
  • “Great location for Our trip to Wembley, so handy as next to the overground but no noise from it.”
    Jennifer Jennifer United Kingdom United Kingdom

Categories:

  • Staff9.1
  • Facilities8.1
  • Cleanliness8.7
  • Comfort8.5
  • Value for money8.4
  • Location8.9
  • Free WiFi8.1
8.1
Very Good
1,996 reviews
Categories:
Staff
9.1
Facilities
8.1
Cleanliness
8.7
Comfort
8.5
Value for money
8.4
Location
8.9
Free WiFi
8.1
Filters

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Hotel Shepherds Bush London offers comfortable accommodations in London with 24 hrs reception on site. ALL RATES INCLUDE FREE REFRESHMENTS IN ROOM, and free Wi-Fi.
Location: outside London congestion charge zone, next to Shepherd's Bush Market underground station and 5-minute walk from Westfield London shopping center-largest in Europe. IT IS INDEED A GREAT LOCATION. Guests can enjoy the on-site bar and lounge area.

Each room is fitted with a large flat-screen TV, private bathroom and soundproof windows. Complimentary bathroom toiletries, linen, safe, iron& ironing board, hairdryer and tea/coffee making facilities.

There is a 24-hour reception and bar at the hotel.

The O2 Shepherd's Bush Empire is a 4-minute walk away, and Heathrow Airport can be reached in 50 minutes via tube. Oxford Circus and Marble Arch are a 20-minute tube ride away and Loftus Road Stadium, (home of Queens Park Rangers FC) and BBC Television Center are a 10-15-minute walk away.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Hotel Shepherds Bush London has been welcoming Booking.com guests since Jun 1, 2015

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Most popular amenities
Free WiFi
Family rooms
Non-smoking rooms
Facilities for disabled guests
Room service
24-hour front desk
Terrace
Elevator
Bar
Tea/Coffee Maker in All Rooms

Property Highlights

Top Location: Highly rated by recent guests (8.9)

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 12965 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 full bed
2 twin beds
1 twin bed
1 king bed
3 twin beds
or
1 twin bed
and
1 full bed
2 twin beds
and
1 full bed
1 full bed
Bedroom 1:
2 twin beds
Bedroom 2:
1 queen bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
9.1
Facilities
8.1
Cleanliness
8.7
Comfort
8.5
Value for money
8.4
Location
8.9
Free WiFi
8.1
Select topics to read reviews:

See what guests loved the most:

  • Max
    GermanyGermany
    “Great little hotel, very friendly staff, right on the Underground.”
  • Gabriela
    SwitzerlandSwitzerland
    “Very friendly staff, nice and clean room, very cozy”
  • Declan
    IrelandIreland
    “Location was perfect for concert in the empire and beds were super comfortable”
  • Michael
    United KingdomUnited Kingdom
    “Friendly and helpful staff. Good clean room, great location”
  • Chris
    United KingdomUnited Kingdom
    “Perfect location for what we needed, and surprisingly quiet over night despite us having a room at the front”
  • Marcos
    PortugalPortugal
    “Great spacious room. Modern rooms, looked recently renovated. Right next to tube station, super convenient.”
  • Andrew
    United KingdomUnited Kingdom
    “The location couldn't have been better. 2min walk to the tube . Food across the road. The staff were friendly helpful and polite. The rooms were perfect , a good shower. The building was secure with someone always at reception. Very impressed”
  • Valeria
    United KingdomUnited Kingdom
    “I stayed in the nicest room during the heatwave. It was comfortable, clean. Wifi was good enough for me to work from there.”
  • Andris
    LatviaLatvia
    “Nice, comfortable room, not far from tubes, good location especially for tourists who decide to walk through Holland park, Kensington gardens, Hyde park till Picadilly :)”
  • Jennifer
    United KingdomUnited Kingdom
    “Great location for Our trip to Wembley, so handy as next to the overground but no noise from it.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Being next door to the noisy Metropolitan Underground Line .... how quiet is a bedroom?
    Our soundproofing is very good and the metro line is not running at night. Kind regards Hotel management
    Answered on 6 October 2020
  • Pets Allowed ?
    Thank you for your query, we are pleased to let you know that we are a pet friendly Hotel.
    Answered on 23 November 2020
  • Hi I am looking to book in November for a birthday treat I was just wondering can we arrive slightly early and store our bags with you ?
    Dear Guest, Thank you for your interest in booking with us. you can definitely check in early (subject to availability). If the room is not available..
    Answered on 1 October 2021
  • It says: 1. Upper floors accessible by elevator 2. Upper floors accessible by stairs only ??? Is the King Room accessible by elevator ?
    All the floors are accessible by elevator. Reception Hotel shepherds bush
    Answered on 6 January 2020
  • Hi! Is it free to leave our luggage in the hotel before the check in as we are arriving in London earlier than expected check in time?
    Yes, prior check in you can leave the luggage at any time.
    Answered on 4 February 2022
  • Still looking?
Hotel area info *
Amenities of Hotel Shepherds Bush London
Great facilities! Review score, 8.1
Most popular amenities
Free WiFi
Family rooms
Non-smoking rooms
Facilities for disabled guests
Room service
24-hour front desk
Terrace
Elevator
Bar
Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
Outdoors
  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • Terrace
Kitchen
  • Coffee machine
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Pets
Pets are allowed on request. Charges may apply.
Media & Technology
  • Flat-screen TV
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Snack bar
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
    Additional charge
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Soundproof
  • Private entrance
  • Car rental
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Fan
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
Languages Spoken
  • Arabic
  • Bulgarian
  • English
  • Spanish
  • Hindi
  • Italian
  • Japanese
  • Lithuanian
  • Latvian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Urdu

House rules

Hotel Shepherds Bush London takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of GBP 20 is required on arrival. That's about 24.82USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Extra bed upon request
£20 per child, per night
Crib upon request
Free
4+ years
Extra bed upon request
£20 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may apply.

Maestro Mastercard Visa UnionPay credit card Diners Club American Express Cash Hotel Shepherds Bush London accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Guests are required to show a photo ID and also to present the same card used at the time of booking upon check-in.

Extra beds can only be provided at extra fee in King rooms, the Family Quad room and Triple accessible room (one roll-away bed per room). Suites and other room types cannot accommodate an extra bed.

Please note, no breakfast is served at this property.

Please note that this property is strictly nonsmoking.

When traveling with pets, please note that an extra charge of GBP 35 per night applies. A pet waiver form needs to be signed on check-in.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Please inform Hotel Shepherds Bush London of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of GBP 20 is required on arrival. That's about 24.82USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Hotel Shepherds Bush London

  • Room options at Hotel Shepherds Bush London include:

    • Double
    • Twin
    • Single
    • Triple
    • Quad
    • Suite

  • Check-in at Hotel Shepherds Bush London is from 2:00 PM, and check-out is until 11:00 AM.

  • Hotel Shepherds Bush London offers the following activities/services (charges may apply):

    • Hotel Shepherds Bush London is 3.7 miles from the center of London.

    • The prices at Hotel Shepherds Bush London may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.