• Apartments
  • Kitchen
  • View
  • Washing machine
  • Free WiFi
  • Bath
  • Non-smoking rooms
  • Heating
  • Lift
  • Facilities for disabled guests
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Located within 700 metres of Southampton Cruise Terminal and 1.3 km of Southampton Guildhall in the centre of Southampton, Smart Apartments - Empress Heights provides accommodation with free WiFi and seating area. This 4-star apartment offers a lift and full-day security. The apartment features family rooms and facilities for disabled guests. The units come with parquet floors and feature a fully equipped kitchen with a dishwasher, a dining area, a flat-screen TV with streaming services, and a private bathroom with bath and a hair dryer. An oven, a microwave and toaster are also provided, as well as a kettle. At the apartment complex, all units are equipped with bed linen and towels. The apartment has a picnic area and a terrace. The Mayflower Theatre is 1.7 km from Smart Apartments - Empress Heights, while Ageas Bowl is 7.9 km away. The nearest airport is Southampton Airport, 8 km from the accommodation.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Southampton, this property has an excellent location score of 8.7

Reliable info
Guests say the description and photos for this property are accurate.

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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom 1:
2 single beds
Bedroom 2:
1 extra-large double bed
Living room:
1 sofa bed
Bedroom 1:
1 double bed
Bedroom 2:
1 double bed
Bedroom 1:
2 single beds
Bedroom 2:
1 large double bed
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Guest reviews

Categories:

Staff
8.5
Facilities
8.5
Cleanliness
8.4
Comfort
8.7
Value for money
8.0
Location
8.7
Free WiFi
10
High score for Southampton
Select topics to read reviews:

See what guests loved the most:

  • Linda
    Zimbabwe Zimbabwe
    Very well equipped and comfortably decorated apartment. Washing machine with tumble dryer combo is very useful.
  • Gordon
    United Kingdom United Kingdom
    Good location for me as I had an appointment in town, and appartmeent had everything i needed. Shop just around the corner for groceries etc.
  • Jesus
    Belgium Belgium
    Everything is quite new, the house is completely equipped. Parking underground

Managed by Smart Apartments

Company review score: 9.1Based on 177 reviews from 6 properties
6 managed properties

Company information

About the Host… Smart Apartments is our trading name. We have been operating serviced accommodation properties since April 2016 we operate in Southampton and Bournemonth. Clients we serve include Corporate, Contractors, Leisure, Families and Groups. With 5 star guest ratings across our apartments assuring you of the quality of the offering we provide, we encourage you to contact Smart Apartments directly with long term booking enquiries to earn an exclusive discount, as well as repeat stay discounts. At Smart Apartments we are available 8am – 10pm 7 days a week to customise and package an offer especially for you.

Property information

Hi it’s Chris & Neil Welcome to Smart Apartments. Our apartments feature generous living spaces, equipped modern kitchens, integrated white goods, furnished living rooms and bedrooms, clean washrooms and en-suites. Other benefits include high-speed internet, smart TVs and professional housekeeping services. Whatever you seek to be an opportunity to work, relax and unwind or purely entertainment just as you would in your own home, one of our apartments is guaranteed to be suitable for you.

Language spoken

English

Property surroundings

Facilities of Smart Apartments - Empress Heights
Great facilities! Review score, 8.5

Most popular facilities
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
Parking
No parking available.
Internet
WiFi is available in all areas and is free of charge.
Kitchen
  • Dining table
  • Cleaning products
  • Toaster
  • Stovetop
  • Oven
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Dishwasher
  • Microwave
  • Refrigerator
  • Kitchenette
Bedroom
  • Linen
  • Wardrobe or closet
Bathroom
  • Toilet paper
  • Towels
  • Additional toilet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Living Area
  • Dining area
  • Sofa
  • Seating Area
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • TV
Room Amenities
  • Drying rack for clothing
  • Clothes rack
  • Hardwood or parquet floors
  • Soundproofing
  • Private entrance
  • Carpeted
  • Ironing facilities
  • Iron
Outdoors
  • Picnic area
  • Terrace
Activities
  • Bowling
    Off-site
Building characteristics
  • Private apartment in building
Reception services
  • Invoice provided
Miscellaneous
  • Wheelchair accessible
  • Non-smoking throughout
  • Heating
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • 24-hour security
Languages spoken
  • English

Property practice

This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Smart Apartments - Empress Heights takes special requests - add in the next step!

Check-in

From 15:00 to 00:00

You'll need to let the property know in advance what time you'll arrive.

Check-out

From 07:00 to 10:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

There is no capacity for cots at this property.

There is no capacity for extra beds at this property.

Age restriction

The minimum age for check-in is 21

Mastercard Visa UnionPay credit card American Express Cash is not accepted Smart Apartments - Empress Heights accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests must be quiet between 15:00 and 22:00.

Pets

Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Please inform Smart Apartments - Empress Heights in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 15:00:00 and 22:00:00.

FAQs about Smart Apartments - Empress Heights

  • Yes, Smart Apartments - Empress Heights is popular with guests booking family stays.

  • You can choose from a number of accommodation options at Smart Apartments - Empress Heights (subject to availability). These can accommodate:

    • 4 guests
    • 6 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Smart Apartments - Empress Heights has the following number of bedrooms:

    • 2 bedrooms

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Smart Apartments - Empress Heights offers the following activities / services (charges may apply):

    • Bowling

  • The prices at Smart Apartments - Empress Heights may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Smart Apartments - Empress Heights is 650 yards from the centre of Southampton. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Smart Apartments - Empress Heights is from 15:00, and check-out is until 10:00.