Hotel Mercure Exeter Southgate Hotel

Southernhay East, Exeter, EX1 1QF, United Kingdom – Excellent location - show map

Excellent location — rated 9.0/10! (score from 4118 reviews)

Real guests • Real stays • Real opinions

7.2
Good
4,118 reviews
7.2
Good
4,118 reviews

Categories:

  • Staff7.9
  • Facilities 7.3
  • Cleanliness7.7
  • Comfort7.8
  • Value for money 7.0
  • Location9.0
  • Free WiFi8.1
Low score for Exeter

Mercure Exeter Southgate Hotel is located in central Exeter, with views over the historic old cathedral. It offers a health and fitness centre with an indoor swimming pool and a gym.

Mercure Exeter Hotel also has a sauna and a whirlpool spa.

Each of the hotel’s rooms features Freeview TV and facilities for making tea and coffee. There are also a number of interconnecting rooms available.

The Terrace lounge bar has a secluded patio, while The Gate House Restaurant offers elegant dining. Traditional Devonshire afternoon tea is also served.

It is just a 5-minute walk from the hotel to the shops and restaurants of the city centre. Buses are available along the High Street, and Exeter Central Rail Station is 10 minutes’ walk away.

This is our guests' favourite part of Exeter, according to independent reviews.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Mercure Exeter Southgate Hotel has been welcoming Booking.com guests since 1 Aug 2005.
 Hotel chain/brand: Mercure

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Most popular facilities

1 swimming pool
Parking
Pets allowed
Free WiFi
good fitness centre
Bar

Property highlights

Situated in the best rated area in Exeter, this hotel has an excellent location score of 9.0

Breakfast info

Continental, Full English/Irish

Parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.

Saved to 2439 lists

Availability

When would you like to stay at Mercure Exeter Southgate Hotel?

Check-in date
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Approximate prices in GBP for a 1-night stay
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Sleeps Room type Price
Max adults: 2
Classic Room
  • 2 single beds
or
  • 1 double bed
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Max adults: 2
Privilege Room
  • 1 double bed
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Max adults: 2. Max children: 1
Family Room
  • 1 double bed
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Max adults: 2
Classic Twin Room
  • 2 single beds
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4 reasons to choose Mercure Exeter Southgate Hotel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speak English

Guest reviews

7.2
Good · 4,118 reviews
Read all reviews
  • Staff7.9
    Check-in
    Help
  • Facilities 7.3
    Pool
    Breakfast , Restaurant
  • Cleanliness7.7
    Bathroom, Room, Housekeeping
  • Comfort7.8
    Room temperature
  • Value for money 7.0
    Extra charges
  • Location9.0
    Central location, Shopping area
  • Free WiFi8.1
Low score for Exeter

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Got a question?

Find more information in the questions and answers. Still need info? Send your own question to the property below.

About Mercure Exeter Southgate Hotel

Welcoming Booking.com guests since 1 Aug 2005

The property usually replies within a few days

Thanks! You will receive an email as soon as the property has answered your question.

  • If i’m 17 & 16 do i have to come with an over 18 person?

    Hi there, Persons under the age of 18 have to be accompanied by an over 18 year old. This is standard hotel policy.

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    Asked about: Classic Room • Answered on 13 August 2021
  • Do you offer early check in? I would need to check in approximately 11am to then attend a work meeting

    Check in is guaranteed from 2pm, due to departures and housekeeping servicing the rooms, checking in before this time is subject to availability. If there is a room available when you arrive then we can check you in early, however if not we can look after luggage and you can use the hotel facilities or have a look around the town centre or attend the work meeting and check in afterwards

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    Answered on 21 January 2020
  • Hi. Are dogs allowed to stay in the classic rooms?Thanks

    Yes, the dogs are allowed to stay in all the type of rooms and all around the hotel, except for restaurant and Spa

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    Asked about: Classic Room • Answered on 29 September 2020
  • Hi, We have some property viewings booked, and was looking for hotels to stay in, does this comply with current Covid guidelines?

    Hello, Yes this would.

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    Answered on 5 April 2021
  • Do you have family rooms and do you allow pets to stay? We have a small dog. Thanks

    Hello, Yes, we have family rooms and we also allow pet in our property (£15 per night).

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    Answered on 29 September 2020
  • How much is the parking for one night

    Hi, It is £15 per night. Thanks Reservations

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    Answered on 28 July 2020
  • Thank you for answering my question, will you be accepting guests after the 12th April? Looking to book on the 16th. Regards Helen

    We will be accepting leisure guest from May 17th

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    Answered on 13 March 2021
  • Hi, if we book through Booking.com can we use the pool as well?

    All guests staying at the hotel have complimentary use of the hotel leisure facilities.

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    Answered on 29 July 2021
  • how much is car parking for one night stay? many thanks

    Good morning Car parking is charged at £15.00 for a 24 hour period.

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    Answered on 4 April 2021
  • Hi, what time is check in and out?

    Good Evening, Thank you for your message in regards to check in times.. Check in is From 14:00pm Check Out is 12:00pm Kind regards

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    Asked about: Classic Twin Room • Answered on 31 December 2021
  • Hi Will the pool be open on the 15-16 october as i’m looking to stay there and would like to know if we will have access ? Thank you

    Yes it will be.

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    Answered on 29 September 2021
  • Hi, is there disability parking available that we can book?

    Good Afternoon, Thank you for your message, We do have disability car parking available but it is still subject to availability. Many Thanks, Juliette

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    Answered on 28 September 2021
  • Hello, is your pool open for guests to use ?

    Hello, Yes it is :)

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    Answered on 8 June 2021
  • How close to the Northcote centre are you guys

    Hi there, Thank you for your question. Are you referring to the Northcote Theatre on the University campus? We are roughly a 10/15 minute car journey (traffic dependant) or a 30/45 minute walk from the hotel.

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    Answered on 4 June 2021
  • what accommodation is suitable for 2 adults and 2 children aged 5 & 9.

    The best option to keep the family together would be a suite. Or two interconnecting rooms.

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    Answered on 5 April 2021
  • hi will your pool and sauna be open on 30july

    Good afternoon, Thank you for your message, this all depends on the Government reopening leisure clubs, until then our will remain closed. Thanks

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    Answered on 7 July 2020
  • Hi, Will the pool be open the 8th of Jan?

    Good Evening, Thank you for your email in regards to our swimming pool, at this moment we have no plans to close our swimming pool facilities so it will be open on the date you have enquired about. Kind Regards,

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    Answered on 31 December 2021
  • Hi, what is the latest check out time and is it possible to ask for a later check out if needed? Thanks

    Late check out is subject to availability please enquire on check in Thanks The Reception Team

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    Answered on 31 August 2021
  • Is there somewhere secure to keep bikes?

    There is a luggage store that we can store bikes in. Alternatively, if we have an empty meeting room not in use then we can securely lock bikes in there, but that is subject to availability.

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    Answered on 29 July 2021
  • Hi will the gym and swimming pool be open on the 3rd of may as i am travelling for work purposes. As the Hotel is quiet will there be a reduction of cost for the parking and will the restaurant be open in the evening

    Yes it will be. Dinner is room service only

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    Answered on 29 April 2021
Hotel surroundings *
Guests loved walking around the neighbourhood!
Excellent location - show map
What's nearby
  • Exeter Cathedral
    0.1 miles
  • Exeter Chamber of Commerce and Industry
    0.2 miles
  • Royal Devon and Exeter Hospital
    1 miles
  • University of Exeter
    1 miles
  • Sandy Park Rugby Stadium
    2.8 miles
  • Exeter Services M5
    2.9 miles
  • Killerton
    5.9 miles
  • Powderham Castle
    6.1 miles
  • Sandy Bay Beach
    10.8 miles
Top attractions
  • Castle Drogo
    12.4 miles
Natural beauty
  • Sea/ocean Teignmouth
    15.6 miles
Public transport
  • Train Exeter St Davids Train Station
    0.9 miles
Closest airports
  • Exeter International Airport
    5.1 miles
  • Cardiff Airport
    47.5 miles
  • Bristol Airport
    58.3 miles
* All distances are measured in straight lines. Actual travel distances may vary.
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1 restaurant on site

    The Gate House

    Cuisine: British, European

    Open for: Breakfast, Lunch, Dinner

    Menu: À la carte

The Booking.com Travel Proud logo.
Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Facilities of Mercure Exeter Southgate Hotel

Most popular facilities

1 swimming pool
Parking
Pets allowed
Free WiFi
good fitness centre
Bar
Outdoors
  • Outdoor furniture
  • Terrace
Pets
Pets are allowed. Charges may be applicable.
Food & Drink
  • Chocolate or cookies Additional charge
  • Fruits Additional charge
  • Bottle of water Additional charge
  • Wine/champagne Additional charge
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible on site (reservation is not possible) and costs GBP 15 per day.
  • Accessible parking
Reception services
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Dry cleaning Additional charge
Business facilities
  • Fax/photocopying Additional charge
  • Meeting/banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Safety deposit box
General
  • Pet bowls
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Packed lunches
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Indoor swimming pool
Free! All pools are free of charge
  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Heated pool
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa lounge/relaxation area
  • Spa facilities
  • Sun loungers or beach chairs
  • Pool/beach towels
  • Hot tub/Jacuzzi
  • Fitness centre
Languages spoken
  • English
  • French
  • Hungarian
  • Italian
  • Polish
  • Portuguese
  • Romanian
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Sustainable initiatives

This property has taken steps to provide more sustainable and environmentally friendly travel

House rules
Mercure Exeter Southgate Hotel takes special requests - add in the next step!

Check-in

From 14:00 hours

Check-out

Until 12:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 12 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

There is no capacity for extra beds at this property.

The maximum number of cots allowed depends on the room you choose. Please check the maximum capacity for the room you selected.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa American Express Mercure Exeter Southgate Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Please inform the property if any of the guests are children, so the rooms can be set accordingly.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Hot tub/jacuzzi is closed from Mon 24 Jan 2022 until Thu 10 Feb 2022

Swimming pool #1 is closed from Mon 24 Jan 2022 until Thu 10 Feb 2022

FAQs about Mercure Exeter Southgate Hotel

  • The prices at Mercure Exeter Southgate Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Mercure Exeter Southgate Hotel offers the following activities / services (charges may apply):

    • Indoor pool
    • Hot tub/Jacuzzi
    • Fitness centre
    • Fitness classes
    • Spa facilities
    • Indoor pool (all year)
    • Personal trainer
    • Fitness
    • Spa lounge/relaxation area
    • Yoga classes
    • Fitness/spa locker rooms

  • Mercure Exeter Southgate Hotel is 700 yards from the centre of Exeter.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Mercure Exeter Southgate Hotel on this page.

  • Room options at Mercure Exeter Southgate Hotel include:

    • Twin/Double
    • Double
    • Family
    • Twin

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, Mercure Exeter Southgate Hotel is popular with guests booking family stays.

  • The following parking options are available to guests staying at Mercure Exeter Southgate Hotel (subject to availability):

    • Parking on site
    • Parking
    • Accessible parking

  • Guests staying at Mercure Exeter Southgate Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 6.8).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • À la carte

  • Mercure Exeter Southgate Hotel has 1 restaurant:

    • The Gate House

  • Check-in at Mercure Exeter Southgate Hotel is from 14:00, and check-out is until 12:00.