Name: Mercure Exeter Southgate Hotel
Address: Southernhay East, Exeter, EX1 1QF, United Kingdom, Southernhay East, Devon, EX1 1QF, UK
Price range: Prices for upcoming dates start at $95 per night (We Price Match)
Rating: 8.5

Room Info & Price
Facilities
House Rules
The Fine Print
Guest Reviews (2,256)

Mercure Exeter Southgate Hotel

This is a Preferred Partner property. It's committed to giving guests a positive experience with its excellent service and great value. This property might pay Booking.com a little more to be in this Program.

Southernhay East, Exeter, EX1 1QF, United Kingdom –

*9.1* Exeter Cathedral: only 3 minutes away! (750 feet by foot)

Traveler photo of Exeter

July 2, 2016

Lock in a great price for Mercure Exeter Southgate Hotel – rated 8.5 by recent guests!

to get started.

We booked the hotel for an overnight stay at very short notice as would arrive from the airport too late to risk being able to catch the last train. In that respect, it served a useful purpose, being well situated in quite a quiet part of the city.

Kate, United Kingdom

Staff were beyond helpful and friendly. Room was spotless and spacious and fabulous. Shower was amazing. Great location too.

Michelle, Ireland

Fab welcome, 'privilege' room very nicely decorated and peaceful, great climate control in the room. Super-helpful reception and bar staff. Very nicely run hotel.

Mark, United Kingdom

The staff were helpful and friendly as always and the location is superb.

Steve, United Kingdom

Staff are excellent, facilities are great and always feel safe & comfortable.

Ching, Hong Kong

The hotel is ok. Nothing that special. An expensive travel lodge.

Emma, United Kingdom

The location of the hotel is excellent for the City centre.

Matt, United Kingdom

Location, pool (lovely and warm). Room was fine but a little small for a superior room.

Mary, United Kingdom

Beautiful hotel spotless very friendly staff swimming pool first class we will return again. So close to the shops all in all 10 out of 10

Sisters, Ireland

The room was good, and quite large with an excellent wet room, but being located over the main entrance to the hotel meant there were often people outside talking and smoking, even into the early hours of the morning.

Rebecca, United Kingdom

9.2

Excellent location!

What guests loved the most:
“We booked the hotel for an overnight stay at very short notice as would arrive from the airport too late to risk being able to catch the last train. ”

Kate United Kingdom
“Staff were beyond helpful and friendly. Room was spotless and spacious and fabulous. Shower was amazing. Great location too.”

Michelle Ireland
“Fab welcome, 'privilege' room very nicely decorated and peaceful, great climate control in the room. Super-helpful reception and bar staff. Very nicely run hotel.”

Mark United Kingdom
“The staff were helpful and friendly as always and the location is superb.”

Steve United Kingdom
“Staff are excellent, facilities are great and always feel safe & comfortable.”

Ching Hong Kong
“The hotel is ok. Nothing that special. An expensive travel lodge.”

Emma United Kingdom
“The location of the hotel is excellent for the City centre.”

Matt United Kingdom
“Location, pool (lovely and warm). Room was fine but a little small for a superior room.”

Mary United Kingdom
“Beautiful hotel spotless very friendly staff swimming pool first class we will return again. So close to the shops all in all 10 out of 10”

Sisters Ireland
“The room was good, and quite large with an excellent wet room, but being located over the main entrance to the hotel meant there were often people outside talking and smoking, even into the early...”

Rebecca United Kingdom

One of our top picks in Exeter.Mercure Exeter Southgate Hotel is in central Exeter, with views of the historic old cathedral. It offers a health and fitness center with an indoor swimming pool and a gym.

Mercure Exeter Hotel also has a sauna, tanning and a whirlpool spa.

Each of the hotel’s rooms features Freeview cable TV and facilities for making tea and coffee. There are also a number of interconnecting rooms available.

The Terrace lounge bar has a secluded patio and a Mediterranean menu, while Cloisters Restaurant offers elegant dining. Traditional Devonshire afternoon tea is also served.

It is just a 5 minute walk from the hotel to the shopping and restaurants of the city center. Buses are available along High Street, and Exeter Central Train Station is a 10 minute walk away.

This is our guests' favorite part of Exeter, according to independent reviews.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

We speak your language!

Mercure Exeter Southgate Hotel has been welcoming Booking.com guests since Aug 1, 2005
Hotel Chain: Mercure

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Most Popular Facilities

Parking

Pet friendly

Swimming pool

Free WiFi

Indoor pool

Bar

Good for couples – they rated the facilities 8.5 for two-person stays.

Guests Love...

“friendly staff”
168 related reviews

“privilege room”
167 related reviews

“comfy bed”
139 related reviews

“boutique style”

Located in guests' favorite area of Exeter, this hotel has an excellent location score of 9.2.

Breakfast Info

Continental, Full English/Irish, Vegetarian, Gluten-free, Buffet

Free WiFi
Guests consistently rate the WiFi as excellent

Loyal Customers

There are more repeat guests here than most other properties.

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5 Reasons to Choose Mercure Exeter Southgate Hotel

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Exeter

An Inside Look at Mercure Exeter Southgate Hotel

This mid-scale non-standardized brand promises that your stay will be a success thanks to the unique combination it offers: the strength of a guaranteed quality and the genuine experience of hotels managed by passionate hoteliers.

Hotel surroundings – Guests loved walking around the neighborhood!

Closest Landmarks

Exeter Cathedral
0.1 miles
Exeter Chamber of Commerce and Industry
0.2 miles
Royal Devon and Exeter Hospital
1 miles
University of Exeter
1 miles
Sandy Park Rugby Stadium
2.8 miles
Exeter Services M5
2.9 miles
Killerton
5.9 miles
Powderham Castle
6.1 miles
Sandy Bay Beach
10.7 miles
Cullompton Services M5
11.7 miles

Restaurants & Markets

Tesco Metro Supermarket
0.4 miles

Natural Beauty

Teignmouth Ocean/Sea
15.6 miles

Closest Airports

Exeter International Airport
5.1 miles
Cardiff Airport
47.5 miles
Bristol Airport
58.3 miles

What Travelers Love About This Location

“Staff were beyond helpful and friendly. Room was spotless and spacious and fabulous. Shower was amazing. Great location too. ”

Michelle

Ireland

“Beautiful hotel spotless very friendly staff swimming pool first class we will return again. So close to the shops all in all 10 out of 10”

Sisters

Ireland

“Location is perfect - great to have parking on site too. Did not eat whilst there but had a drink in the bar which was pleasant. Room comfortable - we had a classic room which still had plenty of space. Great shower.”

Karen

Guernsey

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1 Restaurant On Site

Gate House Restaurant

Food: British

Open for: Breakfast, Lunch, Dinner

Menu: À la carte

House Rules Mercure Exeter Southgate Hotel takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children are welcome

0 - 2 years	Can use a crib when requested or an existing bed	FREE
3 - 12 years	Can use an existing bed	FREE

The maximum number of cribs and children allowed in existing beds depends on the room you pick. Double-check the maximum capacity for the room you selected.

No extra beds are available

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mercure Exeter Southgate Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Please inform the property if any of the guests are children, so the rooms can be set accordingly.

See all guest reviews for Mercure Exeter Southgate Hotel

Newest Reviews for Mercure Exeter Southgate Hotel

Reviewed: October 21, 2018

Kate from Cornwall
United Kingdom

1 helpful vote
5.8

“Useful for a short stop-over but impersonal.”
- • Leisure trip
- • Couple
- • Classic Room
- • Stayed 1 night
눉The hotel feels quite impersonal - the contrast between the hotel in France which we had just left and where the attention to detail was so personal and friendly, was very marked. We arrived too late for a full meal (although discovered too late that we could have had room service), and were disappointed that there was not even a biscuit in the room to offset the gnawing pangs of hunger.
눇We booked the hotel for an overnight stay at very short notice as would arrive from the airport too late to risk being able to catch the last train. In that respect, it served a useful purpose, being well situated in quite a quiet part of the city.

Stayed in October 2018
Reviewed: October 21, 2018

Mg_hl
United Kingdom
7.5

“Nice hotel but food service & gym lacking upkeep & focus on customer 1st, deteriorating experience.”
- • Business trip
- • Solo traveler
- • Classic Room
- • Stayed 1 night
- • Submitted from a mobile device
눉1. Reluctance to supply 24h menu after main food times. One item I ordered was olives; they were disgusting drowning in discoloured oil and I sent them back. The other was soup - arrived with no spoon, stale bread and no butter. 2. Several exercise machines broken in gym and no chilled water font- you had to buy bottled or bring your own 3. Breakfast OK but coffee machine too low capacity and inadequately supplied with capsules to meet the demands of a hotel- was a machine for a home or small office.
눇Quality of room and main hotel areas

Stayed in October 2018
Reviewed: October 21, 2018

Charles
United Kingdom
9.6

Exceptional
- • Leisure trip
- • Couple
- • Privilege Room
- • Stayed 1 night
- • Submitted from a mobile device
눉Breakfast was good but not outstanding.
눇Location, facilities fantastic!

Stayed in October 2018
Reviewed: October 16, 2018

Anonymous
United Kingdom
9.2

“Overall very happy”
- • Leisure trip
- • Couple
- • Privilege Room
- • Stayed 1 night
- • Submitted from a mobile device
눉Parking prices and scrambled egg
눇The location, the staff, the room

Stayed in October 2018
Reviewed: October 15, 2018

Catherine
United Kingdom
6.5

“Disappointing.”
- • Leisure trip
- • Group of friends
- • Classic Room
- • Stayed 2 nights
눉It was totally over priced, £284 for two nights for a small dark room, breakfast (£15) was not included. I doubt we shall return. There was a jug of milk and three dirty glasses outside one of the rooms in our corridor, for the whole extent of our stay.
눇Its central location.

Stayed in September 2018
Reviewed: October 15, 2018

Michelle
Ireland
10

“Perfect”
- • Leisure trip
- • Group of friends
- • Classic Room
- • Stayed 1 night
- • Submitted from a mobile device
눉Absolutely nothing 5 stars (but don't tell anyone!)
눇Staff were beyond helpful and friendly. Room was spotless and spacious and fabulous. Shower was amazing. Great location too.

Stayed in October 2018
Reviewed: October 15, 2018

Anonymous
United Kingdom
7.1

“A lot to pay for a disturibed nights sleep.”
- • Leisure trip
- • Couple
- • Classic Room
- • Stayed 1 night
눉It was far too noisy. After 11:30 people from the Wedding were talking loudly outside the window while they smoked. This wouldn't have been a problem if there was double glazing. Also people were shouting up the corridor late into the evening and early morning. I suppose if we chose a hotel that hosts weddings this should be expected, although we were not aware of this at the time.
눇The staff where frendly and helpful; especially the night porter and room cleaners. The room and bed were comfortable and clean. We didn't have time to use the SPA, so I am unable to comment on it, although it looked good in the brochure. It's a shame we had to pay for the carpark, but it's a fair price compared to the alternatives in the area, even if the card didn't work the first time to let us out and we had to repark to get another card.

Stayed in October 2018
Reviewed: October 15, 2018

Eoin
United Kingdom
2.5

“Not able to cancel or postpone”
- • Leisure trip
- • Solo traveler
- • Family Room
- • Stayed 1 night
눉Needed to cancel the booking 1 month before. Hotel would not assist or even let me postpone.

Stayed in October 2018
Reviewed: October 15, 2018

Deborah
United Kingdom
7.9

Good
- • Leisure trip
- • Couple
- • Privilege Room
- • Stayed 2 nights
- • Submitted from a mobile device
눉Very dusty in the bar area. Staff spraying tables to clean them next to us when we were eating. Not good
눇Reception good. Food good

Stayed in October 2018
Reviewed: October 15, 2018

Mark
United Kingdom
10

Exceptional
- • Business trip
- • Solo traveler
- • Privilege Room
- • Stayed 1 night
눉I was pretty fed up that I had to pay £12 to park my car there. But that's the only complaint that I have.
눇Fab welcome, 'privilege' room very nicely decorated and peaceful, great climate control in the room. Super-helpful reception and bar staff. Very nicely run hotel.

Stayed in October 2018
Reviewed: October 15, 2018

Steve
United Kingdom
6.7

“Slightly below par on this occasion.”
- • Leisure trip
- • Couple
- • Family Room
- • Stayed 1 night
- • Submitted from a mobile device
눉Arrived just before lunchtime on Sat and the bar had not been restocked! Also short of staff when obviously busy! The room was above the main entrance and very noisy throughout the evening. The room had not been cleaned properly and was not up to usual high standard.
눇The staff were helpful and friendly as always and the location is superb.

Stayed in October 2018
Reviewed: October 12, 2018

Ching
Hong Kong
10

Exceptional
- • Leisure trip
- • Family with young children
- • Classic Room
- • Stayed 2 nights
- • Submitted from a mobile device
눉Not really
눇Staff are excellent, facilities are great and always feel safe & comfortable.

Stayed in October 2018
Reviewed: October 10, 2018

Emma
United Kingdom
4.2

“It was ok, nothing special.”
- • Leisure trip
- • Couple
- • Classic Room
- • Stayed 1 night
- • Submitted from a mobile device
눉Breakfast was cold and no vegetarian option on the buffet. Loo in room difficult to flush. Shower plug broken. No bath in bathroom. Expensive for what it is.
눇The hotel is ok. Nothing that special. An expensive travel lodge.

Stayed in October 2018
Reviewed: October 10, 2018

Matt
United Kingdom
5.4

“Dissapointing, and definitely not value for money”
- • Leisure trip
- • Couple
- • Privilege Room
- • Stayed 1 night
눉The room was not terrible but definitely not worth the money, We had a privilege room but as far as I could tell the bathroom had had a makeover and nothing more. There was a musty smell to the room like and old caravan. Old and dated is the way I would describe it. Not sure what the stains were on the ceiling but not something you want to see in a hotel room. As for Breakfast we turned up at 10am 1 hour before breakfast finished, we were greeted by someone who told us to wait while he proceeded to train a member of staff in front of us, after 3-4 Minutes he showed us to a table byt pointing at one across the restaurant. so we set about getting breakfast but there were no Cups, coffee machine was out of water, no tea bags or milk. The fruit selection had been wiped out. The only Bread was white sliced stale bread with no tongues to pick it up. When we moved onto the full English there were no Eggs or Sausages. We looked for staff and the only people were more interested in clearing away than replenishing the food. In fact the whole time we were there only one member of staff seemed responsible for that and he wasn't moving fast. At checkout I was not even asked if I had had a good stay, I was next to someone having a rant along similar lines to me so I was not alone.
눇The location of the hotel is excellent for the City centre.

Stayed in October 2018
Reviewed: October 10, 2018

Martin
Spain
Age group: 65+
5.4

Fair
- • Couple
- • Family Room
- • Stayed 3 nights
눇It's proximity to the city centre

Stayed in October 2018

Sleeps	Room Type
	Classic Room 1 full bed or 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom This modern room includes free Wi-Fi, a TV and tea and coffee-making facilities. This room features a private shower or bath. Please contact the hotel to request a bathtub. Please request double or twin when booking. This is subject to availability. Room Facilities: • Shower • Bathtub • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake up service/Alarm clock • Iron • Radio • Refrigerator • Desk • Ironing facilities • Free toiletries • Fan • Toilet • Private Bathroom • Heating • Satellite channels • Bathtub or shower • Carpeted • Guest bathroom • Interconnecting room(s) available • Laptop safe • Flat-screen TV • Soundproof • Wake-up service • Alarm clock • Electric kettle • Towels/Sheets (extra fee) • Wardrobe/Closet • Hypoallergenic • Towels • Linens • Entire unit located on ground floor • Upper floors accessible by elevator • Entire unit wheelchair accessible • Clothes rack • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Privilege Room 1 full bed	Show prices
Start of dialog content 댴 Private bathroom This spacious air-conditioned room features free Wi-Fi, a TV, newspapers, and a safe. The room also has a Nespresso machine and a selection of refreshments. The private bathroom has a walk-in shower, slippers, bathrobes, and complimentary toiletries. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Bathtub • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake up service/Alarm clock • Iron • Bathrobe • Radio • Refrigerator • Desk • Ironing facilities • Free toiletries • Fan • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Bathtub or shower • Carpeted • Guest bathroom • Interconnecting room(s) available • Laptop safe • Flat-screen TV • Soundproof • Wake-up service • Alarm clock • Electric kettle • Towels/Sheets (extra fee) • Wardrobe/Closet • Hypoallergenic • Coffee machine • Towels • Linens • Upper floors accessible by elevator • Entire unit wheelchair accessible • Clothes rack • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to years of age)	Family Room 1 full bed	Show prices
Start of dialog content 댴 Private bathroom This room features free Wi-Fi, a TV, telephone, and tea and coffee making facilities. This room features either an en-suite shower or bath. Please contact the hotel to request a bath. Some rooms can accommodate 2 adults and 2 children. Please specify party number at the time of booking. Extra beds can be accommodated in the room and will either be a sofa bed or a roll away bed. Room Facilities: • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake up service/Alarm clock • Iron • Radio • Refrigerator • Desk • Ironing facilities • Sitting area • Free toiletries • Fan • Toilet • Private Bathroom • Heating • Satellite channels • Bathtub or shower • Carpeted • Guest bathroom • Interconnecting room(s) available • Laptop safe • Flat-screen TV • Sofa • Soundproof • Wake-up service • Alarm clock • Electric kettle • Towels/Sheets (extra fee) • Wardrobe/Closet • Hypoallergenic • Towels • Linens • Upper floors accessible by elevator • Clothes rack • Fold-up bed • Toilet paper • Sofa bed Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Classic Twin Room 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom This room includes a flat-screen TV and tea and coffee-making facilities. This room features a private shower or bath. Please contact the hotel to request a bathtub. Room Facilities: • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake up service/Alarm clock • Iron • Radio • Refrigerator • Desk • Ironing facilities • Free toiletries • Fan • Toilet • Private Bathroom • Heating • Satellite channels • Bathtub or shower • Carpeted • Guest bathroom • Interconnecting room(s) available • Laptop safe • Flat-screen TV • Soundproof • Wake-up service • Alarm clock • Electric kettle • Towels/Sheets (extra fee) • Wardrobe/Closet • Hypoallergenic • Towels • Linens • Entire unit located on ground floor • Upper floors accessible by elevator • Clothes rack • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content

Mercure Exeter Southgate Hotel

Mercure Exeter Southgate Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Most Popular Facilities

Guests Love...

Availability

5 Reasons to Choose Mercure Exeter Southgate Hotel

Why book with us?

See availability Hotel surroundings – Excellent location – show map Guests loved walking around the neighborhood!

Closest Landmarks

Restaurants & Markets

Natural Beauty

Closest Airports

Most Popular Landmarks

What Travelers Love About This Location

Gate House Restaurant

See availability Facilities of Mercure Exeter Southgate Hotel Great facilities! Review score, 8.5

Most Popular Facilities

Outdoors

Pool and Spa

Pets

Food & Drink

Internet

Parking

Front Desk Services

Entertainment & Family Services

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Newest Reviews for Mercure Exeter Southgate Hotel

Kate from Cornwall

Mg_hl

Charles

Anonymous

Catherine

Michelle

Anonymous

Eoin

Deborah

Mark

Steve

Ching

Emma

Matt

Martin

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Mercure Exeter Southgate Hotel

Hotel surroundings – Guests loved walking around the neighborhood!

Facilities of Mercure Exeter Southgate Hotel Great facilities! Review score, 8.5

House Rules Mercure Exeter Southgate Hotel takes special requests – add in the next step!