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  6. Mercure Exeter Southgate Hotel (Hotel) (UK) Deals

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  • Amenities
  • House rules
  • The fine print
  • Guest reviews (3,316)

In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Read more
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We Price Match

Hotel Mercure Exeter Southgate Hotel

Mercure Exeter Southgate Hotel

Southernhay East, Exeter, EX1 1QF, United Kingdom – Excellent location – show map

Excellent location – rated 9.1/10! (score from 3316 reviews)

Real guests • Real stays • Real opinions

7.8
Good
3,316 reviews
  • Facilities

    7.8

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Value for money

    7.3

  • Location

    9.1

  • Total

    7.8

  • Free WiFi

    8.3

The staff were exceptional, friendly and helpful. Nothing was to much trouble. The bed was extremely comfortable and the shower was amazing.

Lesley United Kingdom

We stay here regularly, the location cannot be beaten , short walk to the center of town or the riverside. The staff are wonderful, nothing is too much trouble. The facilities for social distancing are well laid out and plenty of sanitiser is available.

Colette United Kingdom

Breakfast was very tasty and served quickly. All staff were friendly and polite.

Caroline United Kingdom

Great to be able to use the pool in a safe manner in these uncertain times!

Ben United Kingdom

Lovely hotel in a great location, staff very friendly and helpful, all in all a great hotel

Rosie United Kingdom

Location is second to none. Great spa and pool area Parking onsite at a surprisingly reasonable daily rate

Jonathan United Kingdom

Ordered breakfast to collect at a time on a form and picked up and ate, excellent

Oliver United Kingdom

Fantastic location, spacious, quick check in, comfy bed and decent shower. Happy!

Ian United Kingdom

Most everything! The staff were lovely, the spaciousness, cleanliness and food.

Arthur United Kingdom

Good location, nice bar area, didn't get to use pool

Richard United Kingdom

Excellent location!

9.1
Highly rated for:
Great neighborhood
Highly rated for:
Great neighborhood
Highly rated for:
Great neighborhood
Highly rated for:
Great neighborhood
The lobby or reception area at Mercure Exeter Southgate Hotel
Food at or somewhere near the hotel
The swimming pool at or near Mercure Exeter Southgate Hotel
A restaurant or other place to eat at Mercure Exeter Southgate Hotel
+46 photos
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Mercure Exeter Southgate Hotel

Mercure Exeter Southgate Hotel

7.8
Good
3,316 reviews
  • 9.1

    Excellent location!

  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great neighborhood
  • What guests loved the most:
  • “The staff were exceptional, friendly and helpful. Nothing was to much trouble. The bed was extremely comfortable and the shower was amazing.”
    Lesley Lesley United Kingdom United Kingdom
  • “We stay here regularly, the location cannot be beaten , short walk to the center of town or the riverside. The staff are wonderful, nothing is too much trouble.”
    Colette Colette United Kingdom United Kingdom
  • “Breakfast was very tasty and served quickly. All staff were friendly and polite.”
    Caroline Caroline United Kingdom United Kingdom
  • “Great to be able to use the pool in a safe manner in these uncertain times!”
    Ben Ben United Kingdom United Kingdom
  • “Lovely hotel in a great location, staff very friendly and helpful, all in all a great hotel”
    Rosie Rosie United Kingdom United Kingdom
  • “Location is second to none. Great spa and pool area Parking onsite at a surprisingly reasonable daily rate”
    Jonathan Jonathan United Kingdom United Kingdom
  • “Ordered breakfast to collect at a time on a form and picked up and ate, excellent”
    Oliver Oliver United Kingdom United Kingdom
  • “Fantastic location, spacious, quick check in, comfy bed and decent shower. Happy!”
    Ian Ian United Kingdom United Kingdom
  • “Most everything! The staff were lovely, the spaciousness, cleanliness and food.”
    Arthur Arthur United Kingdom United Kingdom
  • “Good location, nice bar area, didn't get to use pool”
    Richard Richard United Kingdom United Kingdom

One of our top picks in Exeter. Mercure Exeter Southgate Hotel is located in central Exeter, with views over the historic old cathedral. It offers a health and fitness center with an indoor swimming pool and a gym.

Mercure Exeter Hotel also has a sauna, a solarium and a whirlpool spa.

Each of the hotel’s rooms features Freeview TV and facilities for making tea and coffee. There are also a number of interconnecting rooms available.

The Terrace lounge bar has a secluded patio, while The Gate House Restaurant offers elegant dining. Traditional Devonshire afternoon tea is also served.

It is just a 5-minute walk from the hotel to the shops and restaurants of the city center. Buses are available along the High Street, and Exeter Central Rail Station is 10 minutes’ walk away.

This is our guests' favorite part of Exeter, according to independent reviews.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

We speak your language!

Mercure Exeter Southgate Hotel has been welcoming Booking.com guests since Aug 1, 2005
Hotel chain/brand: Mercure

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Brilliant!

Most popular amenities

Parking
Pet friendly
Free WiFi
very good Fitness Center
Family rooms
Restaurant
Bar
Mercure

뀐 Located in the best-rated area in Exeter, this hotel has an excellent location score of 9.1

Breakfast Info

Continental, Full English/Irish

끸 Parking available at the hotel

Loyal Customers

끖 There are more repeat guests here than most other properties.

Saved to 1772 lists

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Availability

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Max adults: 2
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  • 1 full bed
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Family Room
  • 1 full bed
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3 properties in Exeter like Mercure Exeter Southgate Hotel were booked in the last 12 hours on our site

Guest reviews

7.8
Good
3,316 reviews
Read more

Select topics to read reviews:

See what guests loved the most:

  • Lesley United Kingdom

    “The staff were exceptional, friendly and helpful. Nothing was to much trouble. The bed was extremely comfortable and the shower was amazing.”

  • Colette United Kingdom

    “We stay here regularly, the location cannot be beaten , short walk to the center of town or the riverside. The staff are wonderful, nothing is too much trouble. The facilities for social distancing are well laid out and plenty of sanitiser is available.” Read more

  • Caroline United Kingdom

    “Breakfast was very tasty and served quickly. All staff were friendly and polite.”

  • Ben United Kingdom

    “Great to be able to use the pool in a safe manner in these uncertain times!”

  • Rosie United Kingdom

    “Lovely hotel in a great location, staff very friendly and helpful, all in all a great hotel”

  • Jonathan United Kingdom

    “Location is second to none. Great spa and pool area Parking onsite at a surprisingly reasonable daily rate”

  • Oliver United Kingdom

    “Ordered breakfast to collect at a time on a form and picked up and ate, excellent”

  • Ian United Kingdom

    “Fantastic location, spacious, quick check in, comfy bed and decent shower. Happy!”

  • Arthur United Kingdom

    “Most everything! The staff were lovely, the spaciousness, cleanliness and food.”

  • Richard United Kingdom

    “Good location, nice bar area, didn't get to use pool”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Mercure Exeter Southgate Hotel

Welcoming Booking.com guests since Aug 1, 2005

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Can the windows be opened

    Yes they can


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Classic Room
  • If i’m 17 & 16 do i have to come with an over 18 person?

    Thank you for the message, it is hotel policy that no guests under the age of 18 are permitted to stay without being accompanied by a guest over 18 years old or over.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Classic Room
  • What time can you access the pool from?

    The leisure club is open Mon-Fri from 0630 - 2200 and Saturday and Sunday from 0800 - 2100


    You found this answer helpful

    You found this answer unhelpful

  • What time can we check in ?

    Hi there, Check in is guaranteed from 2pm and check out is at midday.


    You found this answer helpful

    You found this answer unhelpful

  • How can you add spa treatments to your 1 night stay.

    I am sorry but there is no spa treatments available. We do have leisure facitliies to relax in though


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Classic Twin Room
  • Do you offer early check in? I would need to check in approximately 11am to then attend a work meeting

    Check in is guaranteed from 2pm, due to departures and housekeeping servicing the rooms, checking in before this time is subject to availability. If there is a room available when you arrive then we can check you in early, however if not we can look after luggage and you can use the hotel facilities or have a look around the town centre or attend the work meeting and check in afterwards


    You found this answer helpful

    You found this answer unhelpful

  • Hi. Are dogs allowed to stay in the classic rooms?Thanks

    Yes, the dogs are allowed to stay in all the type of rooms and all around the hotel, except for restaurant and Spa


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Classic Room
  • Are you providing a Christmas lunch/dinner on Dec 25 ?

    Hello Yes we are having a Christmas lunch and Christmas dinner offering at the Hotel. Please message the Hotel and we can email you the details for you to book.


    You found this answer helpful

    You found this answer unhelpful

  • Is the mini bar included in the price of the room and does it get refilled daily or do you pay for a daily restock say if you were to stay a few days

    Hello The mini bar items in the fridge are included in the cost of the Privilege bedroom and gets restocked on a daily basis.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Privilege Room
  • How much is the parking for one night

    Hi, It is £15 per night. Thanks Reservations


    You found this answer helpful

    You found this answer unhelpful

  • Do you offer a late check and if so how much please?

    Hello We do offer a late checkout at £10 per hour - this is subject to availability


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Privilege Room
  • Do you have fridge in every room and kettle please?

    yes, any room has fridge and kettle


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Classic Room
  • is the breakfast a fry up

    Yes - there is a full english breakfast available.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Privilege Room
  • Can I bring my dog

    The hotel is pet friendly and dogs can stay. There is a £15.00 per pet, per night charge for this. This charge is added upon check in with the Front Desk team


    You found this answer helpful

    You found this answer unhelpful

  • Is there a lift ?

    We have two lifts on site.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Family Room
  • hi will your pool and sauna be open on 30july

    Good afternoon, Thank you for your message, this all depends on the Government reopening leisure clubs, until then our will remain closed. Thanks


    You found this answer helpful

    You found this answer unhelpful

  • Does the hotel have a lift?

    Hi, Yes the hotel has a lift Thanks Reservatioins


    You found this answer helpful

    You found this answer unhelpful

  • Hi I am a key worker and need to see elderly relatives. What evidence will you require. I’m assuming all the facilities will not be open ie jacuzzi ... we are looking to 17th July

    Hopefully as of July 4th we will be open to all public.


    You found this answer helpful

    You found this answer unhelpful

  • Just thinking to stay on 29th in your hotel. Could you advise whenever fitness centre with an indoor swimming pool will be open ? Many thanks,

    Good morning, Yes, they are open daily.


    You found this answer helpful

    You found this answer unhelpful

  • Hi, we are looking at booking a Spa break from the 11th August 2020 for 3 nights. Will your gym, pool, sauna etc be open on those dates. Thank you.

    Hi, our pool and gym are open however our jacuzzi & sauna is closed. Our restaurant is currently closed Thanks Reservations


    You found this answer helpful

    You found this answer unhelpful

Previous question and answers from this property

See what other travelers asked before staying at Mercure Exeter Southgate Hotel

Most recent questions
  • Can the windows be opened

    Yes they can


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Classic Room
  • If i’m 17 & 16 do i have to come with an over 18 person?

    Thank you for the message, it is hotel policy that no guests under the age of 18 are permitted to stay without being accompanied by a guest over 18 years old or over.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Classic Room
  • What time can you access the pool from?

    The leisure club is open Mon-Fri from 0630 - 2200 and Saturday and Sunday from 0800 - 2100


    You found this answer helpful

    You found this answer unhelpful

  • What time can we check in ?

    Hi there, Check in is guaranteed from 2pm and check out is at midday.


    You found this answer helpful

    You found this answer unhelpful

  • How can you add spa treatments to your 1 night stay.

    I am sorry but there is no spa treatments available. We do have leisure facitliies to relax in though


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Classic Twin Room
  • Do you offer early check in? I would need to check in approximately 11am to then attend a work meeting

    Check in is guaranteed from 2pm, due to departures and housekeeping servicing the rooms, checking in before this time is subject to availability. If there is a room available when you arrive then we can check you in early, however if not we can look after luggage and you can use the hotel facilities or have a look around the town centre or attend the work meeting and check in afterwards


    You found this answer helpful

    You found this answer unhelpful

  • Hi. Are dogs allowed to stay in the classic rooms?Thanks

    Yes, the dogs are allowed to stay in all the type of rooms and all around the hotel, except for restaurant and Spa


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Classic Room
  • Are you providing a Christmas lunch/dinner on Dec 25 ?

    Hello Yes we are having a Christmas lunch and Christmas dinner offering at the Hotel. Please message the Hotel and we can email you the details for you to book.


    You found this answer helpful

    You found this answer unhelpful

  • Is the mini bar included in the price of the room and does it get refilled daily or do you pay for a daily restock say if you were to stay a few days

    Hello The mini bar items in the fridge are included in the cost of the Privilege bedroom and gets restocked on a daily basis.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Privilege Room
  • How much is the parking for one night

    Hi, It is £15 per night. Thanks Reservations


    You found this answer helpful

    You found this answer unhelpful

  • Do you offer a late check and if so how much please?

    Hello We do offer a late checkout at £10 per hour - this is subject to availability


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Privilege Room
  • Do you have fridge in every room and kettle please?

    yes, any room has fridge and kettle


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Classic Room
  • is the breakfast a fry up

    Yes - there is a full english breakfast available.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Privilege Room
  • Can I bring my dog

    The hotel is pet friendly and dogs can stay. There is a £15.00 per pet, per night charge for this. This charge is added upon check in with the Front Desk team


    You found this answer helpful

    You found this answer unhelpful

  • Is there a lift ?

    We have two lifts on site.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Family Room
  • hi will your pool and sauna be open on 30july

    Good afternoon, Thank you for your message, this all depends on the Government reopening leisure clubs, until then our will remain closed. Thanks


    You found this answer helpful

    You found this answer unhelpful

  • Does the hotel have a lift?

    Hi, Yes the hotel has a lift Thanks Reservatioins


    You found this answer helpful

    You found this answer unhelpful

  • Hi I am a key worker and need to see elderly relatives. What evidence will you require. I’m assuming all the facilities will not be open ie jacuzzi ... we are looking to 17th July

    Hopefully as of July 4th we will be open to all public.


    You found this answer helpful

    You found this answer unhelpful

  • Just thinking to stay on 29th in your hotel. Could you advise whenever fitness centre with an indoor swimming pool will be open ? Many thanks,

    Good morning, Yes, they are open daily.


    You found this answer helpful

    You found this answer unhelpful

  • Hi, we are looking at booking a Spa break from the 11th August 2020 for 3 nights. Will your gym, pool, sauna etc be open on those dates. Thank you.

    Hi, our pool and gym are open however our jacuzzi & sauna is closed. Our restaurant is currently closed Thanks Reservations


    You found this answer helpful

    You found this answer unhelpful

Thanks! You'll receive an email as soon as the property answers your question.

5 reasons to choose Mercure Exeter Southgate Hotel

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Exeter

An Inside Look at Mercure Exeter Southgate Hotel

This mid-scale non-standardized brand promises that your stay will be a success thanks to the unique combination it offers: the strength of a guaranteed quality and the genuine experience of hotels managed by passionate hoteliers.

Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Exeter Cathedral
    0.1 miles
  • Exeter Chamber of Commerce and Industry
    0.2 miles
  • Royal Devon and Exeter Hospital
    1 miles
  • University of Exeter
    1 miles
  • Sandy Park Rugby Stadium
    2.8 miles
  • Exeter Services M5
    2.9 miles
  • Killerton
    5.9 miles
  • Powderham Castle
    6.1 miles
  • Sandy Bay Beach
    10.8 miles
Top attractions
  • Castle Drogo
    12.4 miles
Natural Beauty
  • Ocean/Sea Teignmouth
    15.6 miles
Public transit
  • Train Exeter St Davids Train Station
    0.9 miles
Closest Airports
  • Exeter International Airport
    5.1 miles
  • Cardiff Airport
    47.5 miles
  • Bristol Airport
    58.3 miles
* All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!
1 Restaurant On Site

    The Gate House

    Food: British, European

    Open for: Breakfast, Lunch, Dinner

    Menu: À la carte

Amenities of Mercure Exeter Southgate Hotel

Most popular amenities

Parking
Pet friendly
Free WiFi
very good Fitness Center
Family rooms
Restaurant
Bar
Outdoors
  • Outdoor furniture
  • Terrace
Pets
  • Pets are allowed. Charges may apply.

Food & Drink
  • Chocolate/Cookies Additional charge
  • Fruit Additional charge
  • Bottle of water Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking

    Public parking is possible on site (reservation is not possible) and costs £15 per day.

  • Accessible parking
  • Street parking
  • Secure parking
Front Desk Services
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Dry cleaning Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Safe
General
  • Pet bowls
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Packed lunches
  • Elevator
  • Honeymoon suite
  • VIP room facilities
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Newspapers Additional charge
  • Room service
Health & Wellness Facilities
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa lounge/Relaxation area
  • Spa facilities
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Hot tub/Jacuzzi
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • French
  • Hungarian
  • Italian
  • Polish
  • Portuguese
  • Romanian

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House rules Mercure Exeter Southgate Hotel takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

This property doesn't offer extra beds.

The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel

Maestro Mastercard Visa American Express Mercure Exeter Southgate Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Mercure Exeter Southgate Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Please inform the property if any of the guests are children, so the rooms can be set accordingly.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

FAQs about Mercure Exeter Southgate Hotel

  • The following parking options are available to guests staying at Mercure Exeter Southgate Hotel (subject to availability):

    • Parking
    • On-site parking
    • Secure parking
    • Street parking
    • Accessible parking

  • Room options at Mercure Exeter Southgate Hotel include:

    • Twin/Double
    • Double
    • Family
    • Twin

  • The prices at Mercure Exeter Southgate Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Mercure Exeter Southgate Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.0).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • À la carte

  • Mercure Exeter Southgate Hotel offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Yoga classes
    • Spa lounge/Relaxation area
    • Personal trainer
    • Spa facilities
    • Fitness classes
    • Fitness
    • Locker rooms

  • Mercure Exeter Southgate Hotel has 1 restaurant:

    • The Gate House

  • Check-in at Mercure Exeter Southgate Hotel is from 2:00 PM, and check-out is until 12:00 PM.

7.8 Good 3,316 reviews 100% real guest experiences
  • Awesome: 9+

    1183

  • Good: 7 – 9

    1341

  • Okay: 5 – 7

    542

  • Poor: 3 – 5

    184

  • Very Poor: 1 – 3

    66

Categories
  • Staff8.2
  • Facilities7.8
  • Cleanliness8.1
  • Comfort8.1
  • Value for money 7.3
  • Location9.1
  • Free WiFi8.3
Low score for Exeter

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    The Best of Exeter

    Click here to see more hotels and accommodations near popular landmarks in Exeter

    Convention Centers

    • Westpoint Arena

    Gas Stations

    • Exeter Services M5
    • Cullompton Services M5

    Institutions

    • Exeter Chamber of Commerce and Industry
    • Royal Devon and Exeter Hospital
    • University of Exeter

    Landmarks

    • Powderham Castle
    • Castle Drogo
    • Exeter Cathedral
    • Killerton

    Popular Areas

    • Sandy Bay Beach

    Stadiums or Arenas

    • Sandy Park Rugby Stadium

    Airports

    • Exeter International Airport (EXT) 5.1 miles
    • Cardiff Airport (CWL) 47.5 miles
    • Bristol Airport (BRS) 58.3 miles

    Train Stations

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