Name: Mercure Exeter Southgate Hotel
Address: Southernhay East, Exeter, EX1 1QF, United Kingdom, Southernhay East, Devon, EX1 1QF, UK
Price range: Prices for upcoming dates start at $83 per night (We Price Match)
Rating: 8.5

Room Info & Price
Facilities
House Rules
The Fine Print
Guest Reviews (2,356)

Hotel Mercure Exeter Southgate Hotel

This is a Preferred Partner property. It's committed to giving guests a positive experience with its excellent service and great value. This property might pay Booking.com a little more to be in this Program.

Southernhay East, Exeter, EX1 1QF, United Kingdom –

*9.1* Exeter Cathedral: only 3 minutes away! (750 feet by foot)

Traveler photo of Exeter

July 2, 2016

Lock in a great price for Mercure Exeter Southgate Hotel – rated 8.5 by recent guests!

to get started.

Nice location very close to the City Centre. Very helpful staff.

John, United Kingdom

Its reception area is very welcoming, and the bar staff are very accommodating and friendly.

Eileen, United Kingdom

The Staff was nice and deal well on replacing the Room

Heidi, United Kingdom

Great location. Close to shops, restaurants, and (for us) relatives we were visiting (walking distance). Plus, on site parking a big plus (versus adjacent Hotel du Vin). Breakfast quick and quite good buffet.

John, United States of America

Only had breakfast after 9 am. Still plenty of food available.

Terence, United Kingdom

I liked the location being near the High Street and also to the Exeter Saint Davids Train Station.

Aliaa, Egypt

Excellent breakfast, on site facilities gym, spa and pool area very nice. Very friendly and helpful staff especially the front desk staff..

Nathaniel, United Kingdom

Bath and shower excellent. Bed very comfortable. Staff were informative and cheery

Rodger, United States of America

Amazing location, Cathedral and city center is 5-10mins walk away and you can get to Exeter Castle ruins, museum all in 15-20mins Clean and spacious room Pool is bit small but there is Jacuzzi and Sauna too and despite bank holiday weekend, it did not seem crazily crowded

Mahbano, United Kingdom

Gym was good. Shower was fine. Food was fine. Location is good. Easy walk to Exeter town centre and the quay, and easy to drive in and out of the city to/from hotel.

Victoria, United Kingdom

9.2

Excellent location!

What guests loved the most:
“Nice location very close to the City Centre. Very helpful staff.”

John United Kingdom
“Its reception area is very welcoming, and the bar staff are very accommodating and friendly.”

Eileen United Kingdom
“The Staff was nice and deal well on replacing the Room”

Heidi United Kingdom
“Great location. Close to shops, restaurants, and (for us) relatives we were visiting (walking distance). Plus, on site parking a big plus (versus adjacent Hotel du Vin). ”

John United States of America
“Only had breakfast after 9 am. Still plenty of food available.”

Terence United Kingdom
“I liked the location being near the High Street and also to the Exeter Saint Davids Train Station.”

Aliaa Egypt
“Excellent breakfast, on site facilities gym, spa and pool area very nice. Very friendly and helpful staff especially the front desk staff..”

Nathaniel United Kingdom
“Bath and shower excellent. Bed very comfortable. Staff were informative and cheery”

Rodger United States of America
“Amazing location, Cathedral and city center is 5-10mins walk away and you can get to Exeter Castle ruins, museum all in 15-20mins Clean and spacious room Pool is bit small but there is Jacuzzi and...”

Mahbano United Kingdom
“Gym was good. Shower was fine. Food was fine. Location is good. Easy walk to Exeter town centre and the quay, and easy to drive in and out of the city to/from hotel.”

Victoria United Kingdom

One of our top picks in Exeter.Mercure Exeter Southgate Hotel is in central Exeter, with views of the historic old cathedral. It offers a health and fitness center with an indoor swimming pool and a gym.

Mercure Exeter Hotel also has a sauna, tanning and a whirlpool spa.

Each of the hotel’s rooms features Freeview cable TV and facilities for making tea and coffee. There are also a number of interconnecting rooms available.

The Terrace lounge bar has a secluded patio and a Mediterranean menu, while Cloisters Restaurant offers elegant dining. Traditional Devonshire afternoon tea is also served.

It is just a 5 minute walk from the hotel to the shopping and restaurants of the city center. Buses are available along High Street, and Exeter Central Train Station is a 10 minute walk away.

This is our guests' favorite part of Exeter, according to independent reviews.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

We speak your language!

Mercure Exeter Southgate Hotel has been welcoming Booking.com guests since Aug 1, 2005
Hotel Chain: Mercure

Missing some information?

Brilliant!

Most Popular Facilities

Parking

Pet friendly

Swimming pool

Free WiFi

Indoor pool

Bar

Good for couples – they rated the facilities 8.5 for two-person stays.

Guests Love...

“privilege room”
191 related reviews

“friendly staff”
188 related reviews

“comfy bed”
152 related reviews

“boutique style”

Located in the best-rated area in Exeter, this hotel has an excellent location score of 9.2

Breakfast Info

Continental, Full English/Irish, Vegetarian, Gluten-free, Buffet

Free WiFi
Guests consistently rate the WiFi as excellent

Loyal Customers

There are more repeat guests here than most other properties.

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Availability

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Just booked in Exeter 7 hotels like Mercure Exeter Southgate Hotel were just booked on our site

5 Reasons to Choose Mercure Exeter Southgate Hotel

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Exeter

An Inside Look at Mercure Exeter Southgate Hotel

This mid-scale non-standardized brand promises that your stay will be a success thanks to the unique combination it offers: the strength of a guaranteed quality and the genuine experience of hotels managed by passionate hoteliers.

Hotel surroundings – Guests loved walking around the neighborhood!

Closest Landmarks

Exeter Cathedral
0.1 miles
Exeter Chamber of Commerce and Industry
0.2 miles
Royal Devon and Exeter Hospital
1 miles
University of Exeter
1 miles
Sandy Park Rugby Stadium
2.8 miles
Exeter Services M5
2.9 miles
Killerton
5.9 miles
Powderham Castle
6.1 miles
Sandy Bay Beach
10.7 miles
Cullompton Services M5
11.7 miles

Restaurants & Markets

Tesco Metro Supermarket
0.4 miles

Natural Beauty

Teignmouth Ocean/Sea
15.6 miles

Closest Airports

Exeter International Airport
5.1 miles
Cardiff Airport
47.5 miles
Bristol Airport
58.3 miles

What Travelers Love About This Location

“Location, staff, car park and the rooms ”

Stuartp55

United Kingdom

9.5

“Come here every year and we never tire of it. Lovely staff great location and at this time of year very festive”

Linda

United Kingdom

“Convenient to walk to the shops and decorated beautiful for Christmas ”

Francesca

United Kingdom

7.5

Are you missing any information about this area?

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1 Restaurant On Site

Gate House Restaurant

Food: British

Open for: Breakfast, Lunch, Dinner

Menu: À la carte

House Rules Mercure Exeter Southgate Hotel takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children are welcome

0 - 2 years	Can use a crib when requested or an existing bed	FREE
3 - 12 years	Can use an existing bed	FREE

The maximum number of cribs and children allowed in existing beds depends on the room you pick. Double-check the maximum capacity for the room you selected.

No extra beds are available

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mercure Exeter Southgate Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Please inform the property if any of the guests are children, so the rooms can be set accordingly.

“Great location. Close to shops, restaurants, and (for us) relatives we were visiting (walking distance). Plus, on site parking a big plus (versus adjacent Hotel du Vin). Breakfast quick and quite good buffet.”

John

United States of America

“Amazing location, Cathedral and city center is 5-10mins walk away and you can get to Exeter Castle ruins, museum all in 15-20mins Clean and spacious room Pool is bit small but there is Jacuzzi and Sauna too and despite bank holiday weekend, it did not seem crazily crowded ”

Mahbano

See all guest reviews for Mercure Exeter Southgate Hotel

Newest Reviews for Mercure Exeter Southgate Hotel

Reviewed: December 11, 2018

Angela
United Kingdom
5.8

Okay
- • Solo traveler
- • Family Room
- • Stayed 1 night
- • Submitted from a mobile device
Not enough staff in the bar/restaurant. Very slow service
Most things

Stayed in December 2018
Reviewed: December 10, 2018

Lynn
United Kingdom
8.8

Excellent
- • Leisure trip
- • Couple
- • Classic Room
- • Stayed 2 nights
- • Submitted from a mobile device
Close to town centre

Stayed in December 2018
Reviewed: December 10, 2018

Anonymous
United Kingdom

2 helpful votes
10

Exceptional
- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 1 night
- • Submitted from a mobile device
Didn’t have tea/coffee/biscuits in the room.
Proximity to shopping centre, the spa and pool were fabulous, staff were attentive. Room was very current , clean, nice toiletries and lovely en-suite. Breakfast delicious.

Stayed in December 2018
Reviewed: December 10, 2018

David
United Kingdom
4.6

Disappointing
- • Leisure trip
- • Couple
- • Classic Room
- • Stayed 2 nights
- • Submitted from a mobile device
The property seemed very tired and needed Refurbishment stafflooked scruffy, breakfast was shockingly bad not worth the money we paid
Location to city centre and amenities

Stayed in December 2018
Reviewed: December 10, 2018

Paul
United Kingdom
9.2

“A very comfortable hotel”
- • Business trip
- • Solo traveler
- • Classic Room
- • Stayed 1 night
- • Submitted from a mobile device
A few minor bits in the bathroom needed fixing and there was a strong overpowering chlorine smell.
Aesthetically pleasing to the eye. Good sized room and a very very comfortable bed.

Stayed in December 2018
Reviewed: December 9, 2018

Neil
United Kingdom
6.7

“Love the hotel and location but the resident customer services but not as high a standard as it was”
- • Leisure trip
- • Group of friends
- • Privilege Room
- • Stayed 2 nights
Booked a privilege room - the newspapers never arrived. I know it is a small point but it is part of the deal and was not delivered. Room service did not answer the phone on the first evening and we went to reception the second day to get something sent to the room it never arrived before we checked out. On checking out the card to open the car park barrier did not work. Breakfast turned into a bit of a farce - there are clearly too few staff to deal with the number of people requiring service. There were plenty of tables available for customers but not enough staff to clear them to allow people who are queuing to get in. Need to make sure that tea and coffee arrive as ordered when people are ready rather than having someone randomly filling cups . We had a waitress who managed to pour half a cup of tea before her container ran out then filled the cup with coffee and apologised took the cup away and disappeared completely for 15 minutes and only brought back tea when we managed to catch her passing.
Beds were very comfortable - although the pillows were a bit lumpy! Rooms well equipped. Hotel is in the best location in the city. Breakfast is very good and tasty. However see below

Stayed in December 2018
Reviewed: December 9, 2018

Jessica
United Kingdom
5.8

“Average.”
- • Leisure trip
- • Couple
- • Privilege Room
- • Stayed 1 night
- • Submitted from a mobile device
Didn’t meet our expectations or qualify of value.

Stayed in December 2018
Reviewed: December 9, 2018

Sheelagh
United Kingdom
9.6

Exceptional
- • Leisure trip
- • Group of friends
- • Classic Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing to dislike.
Easy availability to shops and central sights. Very clean, comfortable and staff very welcoming and polite.

Stayed in December 2018
Reviewed: December 9, 2018

Kerry
United Kingdom
9.6

“Excellent hotel will stay again”
- • Leisure trip
- • Couple
- • Classic Room
- • Stayed 1 night
- • Submitted from a mobile device
Party which had spilled into reception when we arrived to check in. Very noisy on entry and hard to get through crowds to get to room
Excellent location, spacious comfy rooms, gorgeous breakfast, hot fresh and lots of choice

Stayed in December 2018
Reviewed: December 9, 2018

Lisa
United Kingdom
5.4

Fair
- • Business trip
- • Couple
- • Classic Room
- • Stayed 1 night
- • Submitted from a mobile device
The service! The food at Christmas party! The room was tired and over priced! There was no bottled water provided with the room! Poor organisation at Snow ball event! Shocking service! Waited over an hour between courses and one of our meals was served cold!
Location. Exterior was attractive

Stayed in December 2018
Reviewed: December 9, 2018

stuartp55
United Kingdom

1 helpful vote
9.6

Exceptional
- • Leisure trip
- • Group of friends
- • 2 rooms
- • Stayed 1 night
- • Submitted from a mobile device
The leisure facilities are poor compared to the rest of the hotel
Location, staff, car park and the rooms

Stayed in December 2018
Reviewed: December 9, 2018

Anonymous
United Kingdom

2 helpful votes
7.1

“Good location, acceptable rooms, let down by poor breakfast.”
- • Leisure trip
- • Couple
- • Family Room
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast was dreadful. Avoid! Poor choice, not replenished frequently enough so queues and empty bowls. Not much fresh fruit. OK if you just want pre-cooked fried breakfast
Great location. Room was standard fare for a Mercure. Surprisingly quiet at night

Stayed in December 2018
Reviewed: December 9, 2018

Arthur
United Kingdom

2 helpful votes
8.3

Very Good
- • Leisure trip
- • Solo traveler
- • Family Room
- • Stayed 2 nights
- • Submitted from a mobile device
Car parking haphazard, beds hard, single beds just 2’ 6”, , no bathrobes,
Grandeur, service, foyer comfort, size of rooms.

Stayed in December 2018
Reviewed: December 8, 2018

Lenard
United Kingdom
10

Exceptional
- • Business trip
- • Group of friends
- • Classic Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Everything

Stayed in December 2018
Reviewed: December 7, 2018

Sally
United Kingdom
9.6

“Lovely and would certainly visit again.”
- • Leisure trip
- • Couple
- • Classic Room
- • Stayed 1 night
- • Submitted from a mobile device
We were told that breakfast would be £10 each and I booked a standard room. We also had parking. So we were expecting the bill to come to around £120. When we checked out we were told it would be £149. It was only because I questioned it that we discovered that we’d had an upgrade added, which she immediately took off, and it was only when the bill still sounded too much, we discovered we’d been charged £15 per breakfast even though she was stood in front of a sign that said £10. Again, she immediately discounted it, and was really lovely, but if I hadn’t been concentrating, there would have been an extra £30 on my bill.
Room was lovely as was the general ambience of the hotel and indeed the staff. The room was great and even though there was a Christmas party downstairs, it was quiet in the room. The facilities were lovely and the place was very very clean.

Stayed in December 2018

Sleeps	Room Type
	Classic Room 2 twin beds or 1 full bed	Show prices
Start of dialog content 댴 Private bathroom This modern room includes free Wi-Fi, a TV and tea and coffee-making facilities. This room features a private shower or bath. Please contact the hotel to request a bathtub. Please request double or twin when booking. This is subject to availability. Room Facilities: • Shower • Bathtub • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Radio • Refrigerator • Desk • Ironing facilities • Free toiletries • Fan • Toilet • Private Bathroom • Heating • Satellite channels • Bathtub or shower • Carpeted • Guest bathroom • Interconnecting room(s) available • Laptop safe • Flat-screen TV • Soundproof • Wake-up service • Alarm clock • Electric kettle • Towels/Sheets (extra fee) • Wardrobe or closet • Hypoallergenic • Towels • Linens • Entire unit located on ground floor • Upper floors accessible by elevator • Entire unit wheelchair accessible • Clothes rack • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Privilege Room 1 full bed	Show prices
Start of dialog content 댴 Private bathroom This spacious air-conditioned room features free Wi-Fi, a TV, newspapers, and a safe. The room also has a Nespresso machine and a selection of refreshments. The private bathroom has a walk-in shower, slippers, bathrobes, and complimentary toiletries. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Bathrobe • Radio • Refrigerator • Desk • Ironing facilities • Free toiletries • Fan • Toilet • Private Bathroom • Heating • Slippers • Satellite channels • Bathtub or shower • Carpeted • Guest bathroom • Interconnecting room(s) available • Laptop safe • Flat-screen TV • Soundproof • Wake-up service • Alarm clock • Electric kettle • Towels/Sheets (extra fee) • Wardrobe or closet • Hypoallergenic • Coffee machine • Towels • Linens • Upper floors accessible by elevator • Entire unit wheelchair accessible • Clothes rack • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to years of age)	Family Room 1 full bed	Show prices
Start of dialog content 댴 Private bathroom This room features free Wi-Fi, a TV, telephone, and tea and coffee making facilities. This room features either an en-suite shower or bath. Please contact the hotel to request a bath. Some rooms can accommodate 2 adults and 2 children. Please specify party number at the time of booking. Extra beds can be accommodated in the room and will either be a sofa bed or a roll away bed. Room Facilities: • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Radio • Refrigerator • Desk • Ironing facilities • Sitting area • Free toiletries • Fan • Toilet • Private Bathroom • Heating • Satellite channels • Bathtub or shower • Carpeted • Guest bathroom • Interconnecting room(s) available • Laptop safe • Flat-screen TV • Sofa • Soundproof • Wake-up service • Alarm clock • Electric kettle • Towels/Sheets (extra fee) • Wardrobe or closet • Hypoallergenic • Towels • Linens • Upper floors accessible by elevator • Clothes rack • Fold-up bed • Toilet paper • Sofa bed Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Classic Twin Room 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom This room includes a flat-screen TV and tea and coffee-making facilities. This room features a private shower or bath. Please contact the hotel to request a bathtub. Room Facilities: • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Radio • Refrigerator • Desk • Ironing facilities • Free toiletries • Fan • Toilet • Private Bathroom • Heating • Satellite channels • Bathtub or shower • Carpeted • Guest bathroom • Interconnecting room(s) available • Laptop safe • Flat-screen TV • Soundproof • Wake-up service • Alarm clock • Electric kettle • Towels/Sheets (extra fee) • Wardrobe or closet • Hypoallergenic • Towels • Linens • Entire unit located on ground floor • Upper floors accessible by elevator • Clothes rack • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content

Hotel Mercure Exeter Southgate Hotel

Mercure Exeter Southgate Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Most Popular Facilities

Guests Love...

Availability

5 Reasons to Choose Mercure Exeter Southgate Hotel

Why book with us?

See availability Hotel surroundings – Excellent location – show map Guests loved walking around the neighborhood!

Closest Landmarks

Restaurants & Markets

Natural Beauty

Closest Airports

Most Popular Landmarks

What Travelers Love About This Location

Gate House Restaurant

See availability Facilities of Mercure Exeter Southgate Hotel Great facilities! Review score, 8.4

Most Popular Facilities

Outdoors

Pool and Spa

Pets

Food & Drink

Internet

Parking

Front Desk Services

Entertainment & Family Services

Cleaning Services

Business Facilities

General

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Mercure Exeter Southgate Hotel

Hotel surroundings – Guests loved walking around the neighborhood!

Facilities of Mercure Exeter Southgate Hotel Great facilities! Review score, 8.4

House Rules Mercure Exeter Southgate Hotel takes special requests – add in the next step!