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Bed and breakfast Sumatra Guesthouse Whitby

Sumatra Guesthouse Whitby

9 West Terrace, Whitby, YO21 3EZ, United Kingdom – Excellent location - show map

Excellent location — rated 9.5/10! (score from 52 reviews)

Real guests • Real stays • Real opinions

9.4
Superb
52 reviews
  • Facilities

    9.1

  • Cleanliness

    9.7

  • Comfort

    9.5

  • Value for money

    8.7

  • Location

    9.5

  • Total

    9.4

  • Free WiFi

    10.0

Excellent food cooked to perfection and just exactly what we wanted. The owners made us feel so welcome it was like staying with family. The bed was very comfortable and the room well laid out.

Diane United Kingdom

The owners were very friendly and welcoming, great hosts. The breakfast was excellent and generous portions. You were given options beyond the usual full English which was lovely. The bed was very comfortable, great nights sleep. Bedding and pillows excellent quality. Hospitality tray was well stocked and delicious! The en-suite was a good size and products provided were great quality.

Claire United Kingdom

As soon as we arrived at the Sumatra Guesthouse we were made to feel at home with such a warm welcome from Peter and Rosnita. Nothing was too much trouble. The whole place was absolutely spotless and the rooms were very comfortable with a lot of attention to detail. The breakfast was absolutely amazing and there was so much choice including an Indonesian breakfast which was lovely. One of our party is gluten and dairy intolerant and the was catered for very well. We would definitely stay here again when we return to Whitby.

Karen United Kingdom

Location, cleanliness, comfort & friendly owner

Lorraine United Kingdom

Would have preferred an en-suite but room was excellent. Welcome pack wonderful. Wasn’t made clear if breakfast was included or not.

Pete United Kingdom

Special touches in room, chocolates, slippers, fan, toiletries. Friendly helpful reception.

Janet United Kingdom

Peter and Rosnita were the perfect hosts. Nothing was too much trouble. The bed was super comfortable and we were overwhelmed with the little touches, the chocolates, the spa lotions. We didn’t quite manage to eat all the breakfast, which if we had would have world been a Herculean feat. Scrumptious and locally sourced ingredients Peter very knowledgable about the area and if felt like we were welcome visitors in a family home. Never met the owners before but they felt like old friends. Highly recommend

Melanie United Kingdom

Nita was super nice greeting me by christian name, clear explanation of property and parking arrangements and an unavoidable disruption to the normal service they provide (this has not effected my rating). Spotlessly clean throughout.

Paul United Kingdom

everything was fabulous no problems at all. We were made very welcome and would definitely recommend it to others and also we will stay again.

Linda United Kingdom

Hosts were so helpful and friendly. The room was very clean and modern. The location was great.

Judy United Kingdom

Free WiFi

10
A bathroom at Sumatra Guesthouse Whitby
A room at Sumatra Guesthouse Whitby
The building in which the bed & breakfast is located
The building in which the bed & breakfast is located
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Sumatra Guesthouse Whitby

Lock in a great price for Sumatra Guesthouse Whitby - rated 9.4 by recent guests.

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Sumatra Guesthouse Whitby

9.4
Superb
52 reviews
  • 10

    Free WiFi

  • What guests loved the most:
  • “Excellent food cooked to perfection and just exactly what we wanted. The owners made us feel so welcome it was like staying with family. The bed was very comfortable and the room well laid out.”
    Diane Diane United Kingdom United Kingdom
  • “The owners were very friendly and welcoming, great hosts. The breakfast was excellent and generous portions. You were given options beyond the usual full English which was lovely.”
    Claire Claire United Kingdom United Kingdom
  • “As soon as we arrived at the Sumatra Guesthouse we were made to feel at home with such a warm welcome from Peter and Rosnita. Nothing was too much trouble.”
    Karen Karen United Kingdom United Kingdom
  • “Location, cleanliness, comfort & friendly owner”
    Lorraine Lorraine United Kingdom United Kingdom
  • “Would have preferred an en-suite but room was excellent. Welcome pack wonderful. Wasn’t made clear if breakfast was included or not.”
    Pete Pete United Kingdom United Kingdom
  • “Special touches in room, chocolates, slippers, fan, toiletries. Friendly helpful reception.”
    Janet Janet United Kingdom United Kingdom
  • “Peter and Rosnita were the perfect hosts. Nothing was too much trouble. The bed was super comfortable and we were overwhelmed with the little touches, the chocolates, the spa lotions.”
    Melanie Melanie United Kingdom United Kingdom
  • “Nita was super nice greeting me by christian name, clear explanation of property and parking arrangements and an unavoidable disruption to the normal service they provide (this has not effected my...”
    Paul Paul United Kingdom United Kingdom
  • “everything was fabulous no problems at all. We were made very welcome and would definitely recommend it to others and also we will stay again.”
    Linda Linda United Kingdom United Kingdom
  • “Hosts were so helpful and friendly. The room was very clean and modern. The location was great.”
    Judy Judy United Kingdom United Kingdom

Located in Whitby, near Sandsend Beach, Whitby Pavillion and Captain Cook Memorial Museum, Sumatra Guesthouse Whitby features free WiFi, and guests can enjoy a shared lounge.

The bed and breakfast offers a flat-screen TV and a private bathroom with a hairdryer, free toiletries and shower.

Guests at Sumatra Guesthouse Whitby can enjoy a continental breakfast.

Whitby Abbey is 1.9 miles from the accommodation, while Whitby Lighthouse is 0.8 miles away. The nearest airport is Durham Tees Valley Airport, 32.3 miles from Sumatra Guesthouse Whitby.

This is our guests' favourite part of Whitby, according to independent reviews.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

We speak your language!

Sumatra Guesthouse Whitby has been welcoming Booking.com guests since 4 Jul 2018.

Distance in property description is calculated using © OpenStreetMap

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Brilliant!

Most popular facilities

Free parking
Free WiFi
Non-smoking rooms
Tea/coffee maker in all rooms

Good for couples - they rate the facilities 9.2 for two-person stays.

뀐 Situated in the best rated area in Whitby, this property has an excellent location score of 9.5

Breakfast info

Continental, Full English/Irish, Asian

끸 FREE parking!

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From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. We recommend booking a free cancellation option in case your travel plans need to change. Read more

Availability

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Max adults: 2
Deluxe Double Room with Shower
  • 1 double bed
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Max adults: 2
Double Room with Private Bathroom
  • 1 double bed
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7 properties in Whitby like Sumatra Guesthouse Whitby were booked in the last 12 hours on our site

Guest reviews

9.4
Superb
52 reviews
Read all reviews
Categories
  • Staff9.9
  • Facilities9.1
  • Cleanliness9.7
  • Comfort9.5
  • Value for money8.7
  • Location9.5
  • Free WiFi 10
High score for Whitby

Select topics to read reviews:

See what guests loved the most:

  • Diane United Kingdom

    “Excellent food cooked to perfection and just exactly what we wanted. The owners made us feel so welcome it was like staying with family. The bed was very comfortable and the room well laid out.”

  • Claire United Kingdom

    “The owners were very friendly and welcoming, great hosts. The breakfast was excellent and generous portions. You were given options beyond the usual full English which was lovely. The bed was very comfortable, great nights sleep. Bedding and pillows excellent quality. Hospitality tray was well stocked and delicious! The en-suite was a good size and products provided were great quality. ” Read more

  • Karen United Kingdom

    “As soon as we arrived at the Sumatra Guesthouse we were made to feel at home with such a warm welcome from Peter and Rosnita. Nothing was too much trouble. The whole place was absolutely spotless and the rooms were very comfortable with a lot of attention to detail. The breakfast was absolutely amazing and there was so much choice including an Indonesian breakfast which was lovely. One of our party is gluten and dairy intolerant and the was catered for very well. We would definitely stay here again when we return to Whitby.” Read more

  • Lorraine United Kingdom

    “Location, cleanliness, comfort & friendly owner”

  • Pete United Kingdom

    “Would have preferred an en-suite but room was excellent. Welcome pack wonderful. Wasn’t made clear if breakfast was included or not.”

  • Janet United Kingdom

    “Special touches in room, chocolates, slippers, fan, toiletries. Friendly helpful reception.”

  • Melanie United Kingdom

    “Peter and Rosnita were the perfect hosts. Nothing was too much trouble. The bed was super comfortable and we were overwhelmed with the little touches, the chocolates, the spa lotions. We didn’t quite manage to eat all the breakfast, which if we had would have world been a Herculean feat. Scrumptious and locally sourced ingredients Peter very knowledgable about the area and if felt like we were welcome visitors in a family home. Never met the owners before but they felt like old friends. Highly recommend” Read more

  • Paul United Kingdom

    “Nita was super nice greeting me by christian name, clear explanation of property and parking arrangements and an unavoidable disruption to the normal service they provide (this has not effected my rating). Spotlessly clean throughout.”

  • Linda United Kingdom

    “everything was fabulous no problems at all. We were made very welcome and would definitely recommend it to others and also we will stay again.”

  • Judy United Kingdom

    “Hosts were so helpful and friendly. The room was very clean and modern. The location was great.”

Property questions and answers

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Host Information

Host review score 9.9

Privately owned by Peter McKenzie-Midlane since 1985, the Victorian property has been refurbished to a very high standard throughout.

Peter and Rosnita offer you their world experience and will provide a home from home relaxing and comfortable stay. Our style of hospitality comes from our lessons learned while travelling and living in many different countries and we also know how to provide a warm Yorkshire welcome. Peter has travelled all over the world on business and married his Indonesian wife in 2007. Rosnita was born in Medan, North Sumatra, Indonesia and speaks fluent English, Bahasa (Indonesian), Norwegian and limited Japanese.

The property is located in West Terrace, on the West Cliff area of Whitby, which is a beautiful Gothic town with a whaling, smuggling, fishing and jet mining history. Only a 4 minute walk to Whitby Pavilion, Whitby beach, the whalebone, Captain Cook statue. The town centre is only a 6 minute walk and has many local pubs, restaurants (sit- in or take away), and two supermarkets nearby. There is plenty more you could discover about Whitby! We have fast broadband, free Wi-Fi throughout the property when staying at our guesthouse. We provide parking permits (scratch cards) inclusive of the room charge. Look for the sign W-zones.

Languages spoken: English, Indonesian, Malay, Norwegian

Property surroundings *
Guests loved walking around the neighbourhood!
Excellent location - show map
What's nearby
  • Whitby Lighthouse
    0.1 miles
  • Whitby Pavillion
    0.1 miles
  • Captain Cook Memorial Museum
    0.3 miles
  • Whitby Abbey
    0.4 miles
  • Whitby Museum
    0.5 miles
  • Whitby Golf Club
    1.4 miles
  • North Yorkshire Moors Railway
    7.2 miles
  • Mallyan Spout
    7.8 miles
  • Cloughton
    10.6 miles
Restaurants & cafes
  • Restaurant Botham's of Whitby
    0.1 miles
  • Restaurant Ditto
    0.1 miles
  • Restaurant Mademoiselles
    0.1 miles
  • Cafe/bar Cranberry Swamp
    0.1 miles
  • Cafe/bar The Singing Kettle
    0.1 miles
  • Cafe/bar JAVA
    0.2 miles
Natural beauty
  • River River Esk
    1.1 miles
Public transport
  • Train Whitby Train Station
    0.4 miles
Closest airports
  • Durham Tees Valley Airport
    32.6 miles
  • Newcastle International Airport
    57.9 miles
  • Leeds Bradford International Airport
    59.9 miles
How to get to Sumatra Guesthouse Whitby from Durham Tees Valley Airport
    Taxi
    Free parking is available.
* All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!

4 reasons to choose Sumatra Guesthouse Whitby

Why book with us

Prices you can't beat!

Manage your bookings online

They speak 4 languages

Booking is safe

Quality rating
Booking.com rated the quality of this property as 3 out of 5 based on factors such as facilities, size, location and services provided.
Do you agree with this rating?

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Facilities of Sumatra Guesthouse Whitby Great facilities! Review score, 9.1

Most popular facilities

Free parking
Free WiFi
Non-smoking rooms
Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Alarm clock
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
  • Pets are not allowed.

Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • TV
Food & Drink
  • Chocolate or cookies
  • Fruits
  • Bottle of water
  • Tea/Coffee maker
Internet
  • Free! WiFi is available in the hotel rooms and is free of charge.

Parking

    Free! Free public parking is possible at a location nearby (reservation is not needed).

  • Street parking
Services
  • Daily housekeeping Additional charge
  • Shared lounge/TV area
  • Trouser press Additional charge
  • Fax/photocopying Additional charge
  • Shoeshine Additional charge
  • Ironing service Additional charge
  • Laundry Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
General
  • Adult only
  • Non-smoking throughout
  • Heating
  • Carpeted
  • Heating
  • Fan
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by stairs only
Languages spoken
  • English
  • Indonesian
  • Malay
  • Norwegian

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House rules Sumatra Guesthouse Whitby takes special requests - add in the next step!

Check-in

15:00 - 18:30

Guests are required to show a photo identification and credit card upon check-in

Check-out

10:30 - 11:00

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

There is no capacity for cots at this property.

There is no capacity for extra beds at this property.

Age restriction

The minimum age for check-in is 19

Payments by Booking.com

Booking.com takes your payment on behalf of the property for this stay, but make sure you have cash for any extras once you get there.


Smoking

Smoking is not allowed.

Pets

Pets are not allowed.

The fine print

Please inform Sumatra Guesthouse Whitby in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Sumatra Guesthouse Whitby

  • Sumatra Guesthouse Whitby is 600 yards from the centre of Whitby.

  • The prices at Sumatra Guesthouse Whitby may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Sumatra Guesthouse Whitby is from 15:00, and check-out is until 11:00.

  • Room options at Sumatra Guesthouse Whitby include:

    • Double

  • Guests staying at Sumatra Guesthouse Whitby can enjoy a highly-rated breakfast during their stay (guest review score: 9.3).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Asian
    • À la carte

  • The following parking options are available to guests staying at Sumatra Guesthouse Whitby (subject to availability):

    • Parking
    • Free parking
    • Street parking

  • The nearest beach is just 200 yards from Sumatra Guesthouse Whitby.

  • From the nearest airport, you can get to Sumatra Guesthouse Whitby by:

    • Taxi 1h

9.4 Superb 52 reviews 100% real guest experiences
  • Superb: 9+

    40

  • Good: 7 – 9

    11

  • Okay: 5 – 7

    1

  • Poor: 3 – 5

    0

  • Very poor: 1 – 3

    0

Categories
  • Staff9.9
  • Facilities9.1
  • Cleanliness9.7
  • Comfort9.5
  • Value for money8.7
  • Location9.5
  • Free WiFi 10
High score for Whitby

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    1076510,1301650,1296120,1312210,1243360|6,1282920,1314680,1299300,1314950,1243360,1315790,1223930,1318100,1296130,1318490|1,1243350|9,1318490,1316360,1309980,1309770,1308770,1302690,1316390,1309370,1243360|1,1316400,1315110,1316270,1243360|7,1316820