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  6. Mercure Telford Centre Hotel (Hotel) (UK) Deals

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  • Amenities
  • House rules
  • The fine print
  • Guest reviews (448)

In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

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We Price Match

Hotel Mercure Telford Centre Hotel

Mercure Telford Centre Hotel

Forgegate, Town Centre, Telford, TF3 4NA, United Kingdom – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.4
Very Good
448 reviews
  • Facilities

    8.5

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Value for money

    8.5

  • Location

    8.8

  • Total

    8.4

  • Free WiFi

    8.2

Beds were really comfortable. The room was a bit cold and had to really play around with the dials before finally getting the heating on. The breakfast was wonderful and customer service was really good, we were well looked after. Amy was excellent and went above and beyond to help us. It was a very good stay considering the circumstances

June United Kingdom

I loved the whole experience but can I say Any who was on reception on Saturday 5th was EXCEPTIONAL. It is mainly because of her myself and the party I was with said we would come back. Nothing was too much for her. Anything we asked it was granted. Always had a smile Beautiful lady and Beautiful aura. Thank u Amy from Dominiques wedding party

Brenda United Kingdom

It was fine in general, nice location and have covid precautions in place. Apart from breakfast, other food I ordered was nice.

Adeola United Kingdom

Due to inclement weather the hotel was swomped with dinners but the staff were fantastic.

Tony United Kingdom

I have to say the catering manager is super efficient, she was rushing around serving customers and fixing broken coffee machines in between, and after meeting me for a moment on arrival I was greeted by name all weekend.

Christopher United Kingdom

Staff friendly, good location for my work, would recommend

Louis Ireland

The hotel location is good and is convenient to travel to our places . The bed is comfortable and quiet. The breakfast is good with choice and the staff , like Linda, is friendly . There is a large free parking too.

William United States of America

Was lovely few night break. Clean and bright hotel ! Used the pool and jacuzzi which was nice ! Staff were Polite ! We had a walk up the Wrekin which was fabulous and trip to Iron bridge ! Perfect pre Christmas break.

Lisa United Kingdom

Everything from the staff to the facilities was great

Michel United Kingdom

It was close to all the shops and restaurants. Free , easy parking. Check out time at 12 amazing. The ability to WhatsApp text reception if we needed things like toilet roll and towels.

Lisa United Kingdom

Great location!

8.8
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
A television and/or entertainment center at Mercure Telford Centre Hotel
A bed or beds in a room at Mercure Telford Centre Hotel
A bed or beds in a room at Mercure Telford Centre Hotel
+45 photos
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Mercure Telford Centre Hotel

Lock in a great price for Mercure Telford Centre Hotel – rated 8.4 by recent guests!

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Mercure Telford Centre Hotel

8.4
Very Good
448 reviews
  • 8.8

    Great location!

  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great check-in experience
  • What guests loved the most:
  • “Beds were really comfortable. The room was a bit cold and had to really play around with the dials before finally getting the heating on.”
    June June United Kingdom United Kingdom
  • “I loved the whole experience but can I say Any who was on reception on Saturday 5th was EXCEPTIONAL. It is mainly because of her myself and the party I was with said we would come back.”
    Brenda Brenda United Kingdom United Kingdom
  • “It was fine in general, nice location and have covid precautions in place. Apart from breakfast, other food I ordered was nice.”
    Adeola Adeola United Kingdom United Kingdom
  • “Due to inclement weather the hotel was swomped with dinners but the staff were fantastic.”
    Tony Tony United Kingdom United Kingdom
  • “I have to say the catering manager is super efficient, she was rushing around serving customers and fixing broken coffee machines in between, and after meeting me for a moment on arrival I was greeted...”
    Christopher Christopher United Kingdom United Kingdom
  • “Staff friendly, good location for my work, would recommend”
    Louis Louis Ireland Ireland
  • “The hotel location is good and is convenient to travel to our places . The bed is comfortable and quiet. The breakfast is good with choice and the staff , like Linda, is friendly .”
    William William United States of America United States of America
  • “Was lovely few night break. Clean and bright hotel ! Used the pool and jacuzzi which was nice ! Staff were Polite ! We had a walk up the Wrekin which was fabulous and trip to Iron bridge !”
    Lisa Lisa United Kingdom United Kingdom
  • “Everything from the staff to the facilities was great”
    Michel Michel United Kingdom United Kingdom
  • “It was close to all the shops and restaurants. Free , easy parking. Check out time at 12 amazing. The ability to WhatsApp text reception if we needed things like toilet roll and towels.”
    Lisa Lisa United Kingdom United Kingdom

Mercure Telford Center Hotel By AccorHotels is ideal for Telford's government offices and surrounding business parks, while also well placed for Ironbridge and its 9 museums.

The hotel is completely nonsmoking. All rooms have flat-screen TVs, tea and coffee making facilities and free Wi-Fi access. Interconnecting rooms and easy-access rooms are available on request.

A buffet breakfast, as well as continental and full English options are available for purchase each morning. The RBG Restaurant offers contemporary dining options 7 days a week while 24-hour room service is also available to guests.

Mercure Telford Center Hotel By AccorHotels is ideally located in the heart of Shropshire and just off the M54 (junction 5). Mercure Telford Center Hotel By AccorHotels is close to the Midlands and the M6, with a prime location for Telford Train Station.

Guests can make full use of the Innaction leisure club, complete with gym and weights room, indoor heated swimming pool, sauna and steam room.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

We speak your language!

Mercure Telford Centre Hotel has been welcoming Booking.com guests since Mar 11, 2010
Hotel chain/brand: Mercure

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Brilliant!

Most popular amenities

1 swimming pool
Free parking
Pet friendly
Free WiFi
Spa
Tea/Coffee Maker in All Rooms
Bar

Good for couples – they rated the facilities 8.4 for two-person stays.

Mercure

낍 Top Location: Highly rated by recent guests (8.8)

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan

끸 Free parking available at the hotel

Loyal Customers

끖 There are more repeat guests here than most other properties.

Saved to 371 lists

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Starting April 6, 2020, your chosen cancellation policy will apply, regardless of the coronavirus. We recommend booking an option with free cancellation in case your travel plans change.

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Classic Double Room
  • 1 full bed
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Classic Twin Room
  • 2 twin beds
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Privilege King Room
  • 1 king bed
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2 properties in Telford like Mercure Telford Centre Hotel were booked in the last 12 hours on our site

Guest reviews

8.4
Very Good
448 reviews
Read more

Select topics to read reviews:

See what guests loved the most:

  • June United Kingdom

    “Beds were really comfortable. The room was a bit cold and had to really play around with the dials before finally getting the heating on. The breakfast was wonderful and customer service was really good, we were well looked after. Amy was excellent and went above and beyond to help us. It was a very good stay considering the circumstances” Read more

  • Brenda United Kingdom

    “I loved the whole experience but can I say Any who was on reception on Saturday 5th was EXCEPTIONAL. It is mainly because of her myself and the party I was with said we would come back. Nothing was too much for her. Anything we asked it was granted. Always had a smile Beautiful lady and Beautiful aura. Thank u Amy from Dominiques wedding party” Read more

  • Adeola United Kingdom

    “It was fine in general, nice location and have covid precautions in place. Apart from breakfast, other food I ordered was nice.”

  • Tony United Kingdom

    “Due to inclement weather the hotel was swomped with dinners but the staff were fantastic.”

  • Christopher United Kingdom

    “I have to say the catering manager is super efficient, she was rushing around serving customers and fixing broken coffee machines in between, and after meeting me for a moment on arrival I was greeted by name all weekend.”

  • Louis Ireland

    “Staff friendly, good location for my work, would recommend”

  • William United States of America

    “The hotel location is good and is convenient to travel to our places . The bed is comfortable and quiet. The breakfast is good with choice and the staff , like Linda, is friendly . There is a large free parking too. ”

  • Lisa United Kingdom

    “Was lovely few night break. Clean and bright hotel ! Used the pool and jacuzzi which was nice ! Staff were Polite ! We had a walk up the Wrekin which was fabulous and trip to Iron bridge ! Perfect pre Christmas break.”

  • Michel United Kingdom

    “Everything from the staff to the facilities was great”

  • Lisa United Kingdom

    “It was close to all the shops and restaurants. Free , easy parking. Check out time at 12 amazing. The ability to WhatsApp text reception if we needed things like toilet roll and towels.”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Mercure Telford Centre Hotel

Welcoming Booking.com guests since Mar 11, 2010

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Hi could you tell me if this hotel is close to Telford Southwater , kind regards donna

    Hi Donna, We are located in the Telford Town Centre so just a walk away from Southwater. Roughly between 10-15 minutes. Hope this helps. Many thanks Natalie


    You found this answer helpful

    You found this answer unhelpful

  • Hi thinking of booking just after Christmas would I need to show form of ID on checking in or checking out? As I’ve lost mine and have to wait till the new year for it to be delivered

    Hi there, No identification is required on check in or checkout


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Classic Double Room
  • Are all the rooms pet friendly ?

    Hi there, Yes we are a pet friendly hotel :)


    You found this answer helpful

    You found this answer unhelpful

  • What is the earliest I can check in

    Check-in is from 2pm the day of arrival


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Classic Twin Room
  • Hello, I'll be visiting in late February for 4 days and am looking forward to my 1st trip to England. Your hotel looks lovely. My question: upon leaving my flight leaves at 9A.M. I am considering taking the train to the airport. What transportation is available from your hotel to the train station around 6A.M.? I was thinking that walking to the station in the dark would not be especially recommended for a lady alone --- cold and all that. Thank so much for you help. I am looking forward to my stay.

    There are taxi firms available for transportation


    You found this answer helpful

    You found this answer unhelpful

  • Hi, do you have a room for disabled?

    Yes - we have accessible bedrooms


    You found this answer helpful

    You found this answer unhelpful

  • Can I get early check in please

    Hi there, there is a charge per hour which is £10.


    You found this answer helpful

    You found this answer unhelpful

  • breakfast times

    Breakfast is served between 6:30am until 10am weekdays and 7am until 11am weekends.


    You found this answer helpful

    You found this answer unhelpful

  • Can I add a cot to a double room thanks Sarah

    yes of course not a problem :)


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Classic Double Room
  • Hi, are you close to QE11 arena, Telford town park? Thanks

    Yes - directions will be given from a member of front office during check-in


    You found this answer helpful

    You found this answer unhelpful

  • Is it possible to have a refrigerator in my as I need to keep my insulin cool.

    Yes - please contact the hotel directly to arrange this


    You found this answer helpful

    You found this answer unhelpful

  • Is there parking for vans

    Yes - please register your vehicle registration with a member of front office


    You found this answer helpful

    You found this answer unhelpful

  • do you take dogs

    Yes - we are a pet friendly hotel


    You found this answer helpful

    You found this answer unhelpful

  • Am I able to bring my small dog with me?

    Yes - we are a pet friendly hotel


    You found this answer helpful

    You found this answer unhelpful

  • Do we need to book the dog in when we book the room or can we just bring them along?

    We ask that you let us know that you will be bringing along a dog


    You found this answer helpful

    You found this answer unhelpful

  • Is the pool currently open?

    Yes the pool is open. You will need to book a session at the leisure reception on arrival. It is half hour sessions for the pool and 1 hour sessions in the gym.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Classic Twin Room
  • Is the pool open and at what times?

    Yes the pool is open from 7am to 8pm of a weekend. You must book a session at the leisure reception on arrival.


    You found this answer helpful

    You found this answer unhelpful

  • are there tea making facilities in the room?

    Yes there are tea and coffee making facilities in the room for you.


    You found this answer helpful

    You found this answer unhelpful

  • Is this hotel still only open to essential workers?

    We are now open to all guests. Our restaurant and bar are now also open.


    You found this answer helpful

    You found this answer unhelpful

  • looking to book but says only allowing key workers

    Hello, not sure if anyone has responded to you but yes we are now fully back open to the public Kind regards Emma


    You found this answer helpful

    You found this answer unhelpful

Previous question and answers from this property

See what other travelers asked before staying at Mercure Telford Centre Hotel

Most recent questions
  • Hi could you tell me if this hotel is close to Telford Southwater , kind regards donna

    Hi Donna, We are located in the Telford Town Centre so just a walk away from Southwater. Roughly between 10-15 minutes. Hope this helps. Many thanks Natalie


    You found this answer helpful

    You found this answer unhelpful

  • Hi thinking of booking just after Christmas would I need to show form of ID on checking in or checking out? As I’ve lost mine and have to wait till the new year for it to be delivered

    Hi there, No identification is required on check in or checkout


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Classic Double Room
  • Are all the rooms pet friendly ?

    Hi there, Yes we are a pet friendly hotel :)


    You found this answer helpful

    You found this answer unhelpful

  • What is the earliest I can check in

    Check-in is from 2pm the day of arrival


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Classic Twin Room
  • Hello, I'll be visiting in late February for 4 days and am looking forward to my 1st trip to England. Your hotel looks lovely. My question: upon leaving my flight leaves at 9A.M. I am considering taking the train to the airport. What transportation is available from your hotel to the train station around 6A.M.? I was thinking that walking to the station in the dark would not be especially recommended for a lady alone --- cold and all that. Thank so much for you help. I am looking forward to my stay.

    There are taxi firms available for transportation


    You found this answer helpful

    You found this answer unhelpful

  • Hi, do you have a room for disabled?

    Yes - we have accessible bedrooms


    You found this answer helpful

    You found this answer unhelpful

  • Can I get early check in please

    Hi there, there is a charge per hour which is £10.


    You found this answer helpful

    You found this answer unhelpful

  • breakfast times

    Breakfast is served between 6:30am until 10am weekdays and 7am until 11am weekends.


    You found this answer helpful

    You found this answer unhelpful

  • Can I add a cot to a double room thanks Sarah

    yes of course not a problem :)


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Classic Double Room
  • Hi, are you close to QE11 arena, Telford town park? Thanks

    Yes - directions will be given from a member of front office during check-in


    You found this answer helpful

    You found this answer unhelpful

  • Is it possible to have a refrigerator in my as I need to keep my insulin cool.

    Yes - please contact the hotel directly to arrange this


    You found this answer helpful

    You found this answer unhelpful

  • Is there parking for vans

    Yes - please register your vehicle registration with a member of front office


    You found this answer helpful

    You found this answer unhelpful

  • do you take dogs

    Yes - we are a pet friendly hotel


    You found this answer helpful

    You found this answer unhelpful

  • Am I able to bring my small dog with me?

    Yes - we are a pet friendly hotel


    You found this answer helpful

    You found this answer unhelpful

  • Do we need to book the dog in when we book the room or can we just bring them along?

    We ask that you let us know that you will be bringing along a dog


    You found this answer helpful

    You found this answer unhelpful

  • Is the pool currently open?

    Yes the pool is open. You will need to book a session at the leisure reception on arrival. It is half hour sessions for the pool and 1 hour sessions in the gym.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Classic Twin Room
  • Is the pool open and at what times?

    Yes the pool is open from 7am to 8pm of a weekend. You must book a session at the leisure reception on arrival.


    You found this answer helpful

    You found this answer unhelpful

  • are there tea making facilities in the room?

    Yes there are tea and coffee making facilities in the room for you.


    You found this answer helpful

    You found this answer unhelpful

  • Is this hotel still only open to essential workers?

    We are now open to all guests. Our restaurant and bar are now also open.


    You found this answer helpful

    You found this answer unhelpful

  • looking to book but says only allowing key workers

    Hello, not sure if anyone has responded to you but yes we are now fully back open to the public Kind regards Emma


    You found this answer helpful

    You found this answer unhelpful

Thanks! You'll receive an email as soon as the property answers your question.

4 reasons to choose Mercure Telford Centre Hotel

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

Hotel surroundings *
Guests loved walking around the neighborhood!
Great location - show map
What's nearby
  • Telford University Campus
    0.9 miles
  • Wonderland
    0.9 miles
  • Telford Services M54
    1.9 miles
  • Telford College of Arts and Technology
    2.5 miles
  • Shifnal Golf Club
    3.2 miles
  • Telford Golf Club
    3.5 miles
  • Blists Hill
    3.6 miles
  • Ironbridge Gorge
    3.9 miles
  • RAF Museum
    5.5 miles
  • RAF Museum Cosford
    6.2 miles
Top attractions
  • Chillington Hall
    10.3 miles
Closest Airports
  • Birmingham Airport
    33.8 miles
  • Manchester Airport
    47.6 miles
  • East Midlands Airport
    47.9 miles
* All distances are measured in straight lines. Actual travel distances may vary.

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Are you missing any information about this area? /
Brilliant!
1 Restaurant On Site

    Restaurant

    Food: International, Grill/BBQ

    Open for: Breakfast, Brunch, Lunch, Dinner

    Menu: À la carte

Amenities of Mercure Telford Centre Hotel Great facilities! Review score, 8.5

Most popular amenities

1 swimming pool
Free parking
Pet friendly
Free WiFi
Spa
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Picnic area
Pets
  • Pets are allowed. Charges may apply.

Food & Drink
  • Chocolate/Cookies Additional charge
  • Fruit Additional charge
  • Bottle of water Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking

    Free! Free public parking is possible on site (reservation is not needed).

  • Accessible parking
  • Secure parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Ticket service
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Indoor play area
Cleaning Services
  • Daily housekeeping
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Safe
General
  • Pet bowls
  • Shared lounge/TV area
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Packed lunches
  • Elevator
  • VIP room facilities
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Newspapers Additional charge
  • Room service
Indoor swimming pool
  • Free! All pools are free of charge

  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Heated pool
Spa
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full-body massage Additional charge
  • Hand massage Additional charge
  • Head massage Additional charge
  • Couples' massage Additional charge
  • Foot massage Additional charge
  • Neck massage Additional charge
  • Back massage Additional charge
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
  • Sauna

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Awesome!

House rules Mercure Telford Centre Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel

Maestro Mastercard Visa Solo JCB American Express Mercure Telford Centre Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Mercure Telford Centre Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that as per new government guidelines, only key workers can be accommodated at this property until further notice.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Mercure Telford Centre Hotel

  • Mercure Telford Centre Hotel has 1 restaurant:

    • Restaurant

  • Room options at Mercure Telford Centre Hotel include:

    • Double
    • Twin

  • The following parking options are available to guests staying at Mercure Telford Centre Hotel (subject to availability):

    • Parking
    • Free parking
    • On-site parking
    • Secure parking
    • Accessible parking

  • Guests staying at Mercure Telford Centre Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.4).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Vegan

  • Check-in at Mercure Telford Centre Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • Mercure Telford Centre Hotel offers the following activities/services (charges may apply):

    • Indoor pool
    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Neck massage
    • Indoor pool (year-round)
    • Fitness
    • Spa/Wellness packages
    • Hand massage
    • Steam room
    • Locker rooms
    • Back massage
    • Couples' massage
    • Spa facilities
    • Fitness classes
    • Spa lounge/Relaxation area
    • Full-body massage
    • Yoga classes
    • Foot massage
    • Personal trainer
    • Head massage

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Mercure Telford Centre Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

8.4 Very Good 448 reviews 100% real guest experiences
  • Awesome: 9+

    235

  • Good: 7 – 9

    164

  • Okay: 5 – 7

    33

  • Poor: 3 – 5

    11

  • Very Poor: 1 – 3

    5

Categories
  • Staff8.8
  • Facilities8.5
  • Cleanliness8.9
  • Comfort8.8
  • Value for money8.5
  • Location8.8
  • Free WiFi8.2

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