Name: Citrus Hotel Cheltenham by Compass Hospitality
Address: Wellington Street, Cheltenham, GL50 1XZ, United Kingdom, Wellington Street, Gloucestershire, GL50 1XZ, UK
Price range: Prices for upcoming dates start at $52 per night (We Price Match)
Rating: 8.1

Info & prices
Amenities
House rules
The fine print
Guest reviews (1,417)

In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

Hotel Citrus Hotel Cheltenham by Compass Hospitality

Wellington Street, Cheltenham, GL50 1XZ, United Kingdom – Excellent location – show map

Just what we needed, a large room for three of us. Location perfect for the centre of Cheltenham. The staff very friendly and helpful. Would certainly stay there again. Also able to park the car at a very reasonable price. The cost of the room very good for the location.

David

United Kingdom

Well adapted bathroom, spacious room, close to Town Helpful and enthusiaatic staff Me and my wife were really impressed

Joe

United Kingdom

Great location great time, staff very accommodating, And friendly, At the last minute We had to add an extra night for one member of the family. Which was no problem . Room was great and very spacious,beds comfy, Only one thing ,maybe have breakfast until around 11 during week.for the people who want it😴 We will definitely stay at this hotel again and we tell friends here in Ireland about it, Many Thanks Deirdre McNamara

Deirdre

Ireland

We have stayed a few times and always gone away a happy customer. BUT BUT BUT, To my surprised when we checked out the receptionist said £8 please Why i said and he came back and said overnight parking. Is it on the web site?????

David

United Kingdom

Convenient location to Town Square and local transportation. Clean rooms and bath. Fun friendly travelers and helpful staff. The breakfast option well worth it to get your day going.

Lynda

United States of America

Everything was wonderful! Our room was warm and clean. The bed was so comfortable! And the breakfast was lovely! Owners were very kind and helpful.

Sarika

Ireland

Staff were amazing! Moved rooms for us so we had an entire floor to ourselves. Made us all feel extremely welcome. Gave the bride to be a bottle of Prosecco! Went above and beyond for us! Will definitely stay there again and recommend to all friends and family!

Laura-leigh

United Kingdom

The staff were lovely and very helpful. The breakfast was excellent.

Lesley

United Kingdom

Good size room, very comfortable bed, good sized bathroom with bath and heated towel rail. Safe in room very handy. Good quality curtains. Very good breakfast. Staff extremely courteous and helpful. Good location.

Janet

United Kingdom

The room was everything we look for in a hotel, clean, comfortable and warm [especially in November!] The staff, especially Malc, were friendly, helpful and accommodating. Breakfast was a very pleasant bonus as it had everything we required, and the packed meal for our early departure was ideal. Our first stay at this hotel, but not our last.

Eric_jean

Cyprus

9.1

Excellent location!

What guests loved the most:
“Just what we needed, a large room for three of us. Location perfect for the centre of Cheltenham. The staff very friendly and helpful. Would certainly stay there again.”

David United Kingdom
“Well adapted bathroom, spacious room, close to Town Helpful and enthusiaatic staff Me and my wife were really impressed”

Joe United Kingdom
“Great location great time, staff very accommodating, And friendly, At the last minute We had to add an extra night for one member of the family. Which was no problem .”

Deirdre Ireland
“We have stayed a few times and always gone away a happy customer. BUT BUT BUT, To my surprised when we checked out the receptionist said £8 please Why i said and he came back and said overnight...”

David United Kingdom
“Convenient location to Town Square and local transportation. Clean rooms and bath. Fun friendly travelers and helpful staff. The breakfast option well worth it to get your day going.”

Lynda United States of America
“Everything was wonderful! Our room was warm and clean. The bed was so comfortable! And the breakfast was lovely! Owners were very kind and helpful.”

Sarika Ireland
“Staff were amazing! Moved rooms for us so we had an entire floor to ourselves. Made us all feel extremely welcome. Gave the bride to be a bottle of Prosecco! Went above and beyond for us!”

Laura-leigh United Kingdom
“The staff were lovely and very helpful. The breakfast was excellent.”

Lesley United Kingdom
“Good size room, very comfortable bed, good sized bathroom with bath and heated towel rail. Safe in room very handy. Good quality curtains. Very good breakfast. Staff extremely courteous and helpful.”

Janet United Kingdom
“The room was everything we look for in a hotel, clean, comfortable and warm [especially in November!] The staff, especially Malc, were friendly, helpful and accommodating.”

Eric_jean Cyprus

Fresh, simple and very modern, this limited-service hotel is just a 2-minute walk from center of Cheltenham.

The award-winning hotel has bedrooms and suites to suit all types of traveler.

All bedrooms have a flat-screen TV, free WiFi, and complimentary tea/coffee-making facilities. All room rates include a continental buffet breakfast.

Guests of the Citrus Hotel can take advantage of up to 25% discount off their bill at selected restaurants in the town.

The Citrus Hotel has new conference facilities and private parking.

This is our guests' favorite part of Cheltenham, according to independent reviews.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

We speak your language!

Citrus Hotel Cheltenham by Compass Hospitality has been welcoming Booking.com guests since Nov 23, 2006
Hotel chain/brand: Compass Hospitality

Missing some information?

Brilliant!

Most popular amenities

Parking

Pet friendly

Free WiFi

Family rooms

Non-smoking rooms

Facilities for disabled guests

Tea/Coffee Maker in All Rooms

Bar

Bookers love...

“friendly staff”
139 related reviews

“central location”
100 related reviews

“comfortable bed”
95 related reviews

“boutique style”

Located in the best-rated area in Cheltenham, this hotel has an excellent location score of 9.1

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free

Free WiFi
Guests consistently rate the WiFi as excellent

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Sleeps	Room Type
Max adults: 2. Max children: 1	Standard Twin Room 2 twin beds
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2. Max children: 1	Standard Double Room 1 full bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2. Max children: 1	Executive Suite 1 queen bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 3. Max children: 2	Standard Triple Room High floor 3 twin beds
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2. Max children: 1	Suite High floor 1 queen bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 4. Max children: 3	Quadruple Room 4 twin beds
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 4. Max children: 3	Family Room 1 full bed and 1 bunk bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2. Max children: 1	Double Room - Easter Deal 1 full bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2. Max children: 1	Double Room - Disability Access 1 full bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2. Max children: 1	Twin Room - Disability Access 2 twin beds
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children

3 properties in Cheltenham like Citrus Hotel Cheltenham by Compass Hospitality were booked in the last 12 hours on our site

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Citrus Hotel Cheltenham by Compass Hospitality

Welcoming Booking.com guests since Nov 23, 2006

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

What is the parking situation? Is it likely spaces may not be available?

Dear Guest We have limited parking aavailable for £8 per night

You found this answer helpful

You found this answer unhelpful
Hello, does each room have a safety deposit box? Thanks for a quick answer

Hello, Yes I can confirm that each room as a safe in it.

You found this answer helpful

You found this answer unhelpful
Does this hotel have electric car charge facility?

Dear Guest, Unfortunately we do have this facility at the hotel. I hope this helps. Kind Regards Malc Bishop | Hotel Manager

You found this answer helpful

You found this answer unhelpful
Bringing small dog to Citrus hotel in Cheltenham- is dog included in price of £49 for double per night?

Dear Guest, Thank you for your message, there is a nightly charge for the dog of £20.00 which is not included in the room rate. I hope this helps Kind Regards

You found this answer helpful

You found this answer unhelpful
Id there a lift upstsirs

We have an internal lift within the Hotel which accesses all floors.

You found this answer helpful

You found this answer unhelpful

Asked about: Standard Twin Room
Is there stair access to the rooms as I am Claus trophic and cannot use lifts

Dear Guest, Yes we do have stair access to all of our rooms here. Sorry to hear about your troubles with lifts. Many Thanks Kind Regards Oliver Brown / Duty Manager

You found this answer helpful

You found this answer unhelpful
I am looking at hotels in the Gloucester area to host a family reunion in early February 2021. An afternoon get together (swimming??), an evening meal and evening entertainment (private bar and possibly disco) overnight stay and breakfast. Our party could be some 40 people in say 26 rooms.

We would be an idea base for all those things being in the centre of Cheltenham, Cheltenham Leisure centre has a large swimming pool for all ages.

You found this answer helpful

You found this answer unhelpful
Is there late check out available?

Dear Guest, Check-in is from 3.00pm and check-out is at 11.00am on the day of departure. An ‘Early Guaranteed Check-in’ is available from 12 noon at a charge of £10.00 – subject to availability. Please contact Reception prior to your arrival to book this. A ‘Late Checkout’ is available until 12.30pm at a charge of £10.00 – just let Reception know by 10.00am on the day of departure – subject to availability. Kind Regards Reception Team

You found this answer helpful

You found this answer unhelpful

Asked about: Standard Twin Room
Do you have ground floor twin,disabled,and bringing Labrador dog

We have an accesible on the second floor only kind regard Matthew Hewett | Duty MANAGER

You found this answer helpful

You found this answer unhelpful
Can I reserve parking? I am awaiting imminant knee surgery and have problems walking.

Please make a note in the comments when you book and we will hold a space for you due to this situation. Best Regards Malc Bishop | Hotel Manager

You found this answer helpful

You found this answer unhelpful
Do you support luggage storage?

Yes we have a luggage store available, both prior to check in & post check out. Just ask at reception on the day & they will happily sort it for you.

You found this answer helpful

You found this answer unhelpful
Does your hotel have disabled wet rooms with seats in the showers?

Yes. Both our Accessible Double and Accessible Twin have a walk-in/wet room shower with a seat.

You found this answer helpful

You found this answer unhelpful

Asked about: Twin Room - Disability Access
Hi, do you allow 1 dog

Dear Guest, I am writing to respond to your question. We allow dogs to stay for a charge of £20 Kind Regards Matt | Duty Manager

You found this answer helpful

You found this answer unhelpful
how do you reserve parking space and please confirm cost of 1 dog per night

Dear Guest , Parking can only be reserved if you are a Blue Badge Holder. There is a charge of £20 to have your dog stay at our hotel. Kind Regards Matt | Duty Manager

You found this answer helpful

You found this answer unhelpful
is there free parking on site?

Dear Guest, We charge £8.00 per night for parking unless you are a Blue Badge Holder. Kind Regards Matthew Hewett \ Duty Manager

You found this answer helpful

You found this answer unhelpful
how far from rasce course

If you have a car we are approx a 10 Minute Drive away, if not it is approx 15 Minutes by bus or 30 Minutes on Foot.

You found this answer helpful

You found this answer unhelpful
Hi your hotel states that pets are allowed can you please tell me of any restrictions regarding dogs and is there any additional charge. Thanks

We are happy to accept small dogs at the Hotel with a £20.00 per dog/ day charge made. We do request for both the animals welfare and other guests of the Hotel, that the dog be kept on a lead at all times and that the animal is not left un-attended at any time in the bedroom. You are more than welcome to have breakfast in the Bar Area adjacent to Reception but dogs are not permitted in the Breakfast Area.

You found this answer helpful

You found this answer unhelpful

Asked about: Standard Twin Room
I ask for a free cancellation room but click through and only see non-refundable offer.

Afternoon. Which days are you looking to stay? Regards

You found this answer helpful

You found this answer unhelpful

4 reasons to choose Citrus Hotel Cheltenham by Compass Hospitality

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

Hotel surroundings *

What's nearby

Cheltenham Town Hall

0.2 miles
Cheltenham General Hospital

0.4 miles
University of Gloucestershire

1 miles
Sudeley Castle

6.1 miles
Gloucestershire Royal Hospital

7.1 miles
Winfield Hospital

7.3 miles
Kingsholm Stadium

7.4 miles
Gloucester Cathedral

7.8 miles
Strensham Services M5

12 miles

Restaurants & cafes

Restaurant The Old Restoration

0.1 miles
Cafe/Bar Soho

0.1 miles
Cafe/Bar The Apartment

0.1 miles
Restaurant Spice Exchange

0.2 miles
Cafe/Bar Sandford Park Ale House

0.3 miles
Restaurant StoryTeller

0.5 miles

Supermarkets & grocery stores

Supermarket Sainsburys

0.1 miles
Supermarket Iceland

0 miles

Public transit

Train Cheltenham Racecourse Railway Station

1.8 miles

Closest Airports

Gloucestershire Airport

4 miles
Birmingham Airport

41 miles
Bristol Airport

44.6 miles

* All distances are measured in straight lines. Actual travel distances may vary.

Are you missing any information about this area?

Brilliant!

House rules Citrus Hotel Cheltenham by Compass Hospitality takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa UnionPay credit card Solo American Express Citrus Hotel Cheltenham by Compass Hospitality accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

When booking 5 to 9 rooms, a 10% deposit is required at the time of booking. This payment is nonrefundable and nontransferable.

When booking 10 rooms or more, a 25% deposit is required at the time of booking. This payment is nonrefundable and nontransferable.

Bookings of 4 rooms or more are subject to a different cancelation timescale of 14 days prior to arrival.

Limited parking is available at the hotel on a first come, first parked basis and charges apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

The following parking options are available to guests staying at Citrus Hotel Cheltenham by Compass Hospitality (subject to availability):
- Parking
- On-site parking
- Private Parking
- Secure parking
Check-in at Citrus Hotel Cheltenham by Compass Hospitality is from 3:00 PM, and check-out is until 11:00 AM.
Citrus Hotel Cheltenham by Compass Hospitality offers the following activities/services (charges may apply):
- Golf course (within 2 miles)
Guests staying at Citrus Hotel Cheltenham by Compass Hospitality can enjoy a highly-rated breakfast during their stay (guest review score: 6.7).

Breakfast option(s) include:
- Continental
- Vegetarian
- Vegan
- Gluten-free
The prices at Citrus Hotel Cheltenham by Compass Hospitality may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
Room options at Citrus Hotel Cheltenham by Compass Hospitality include:
- Twin
- Double
- Suite
- Triple
- Quad
- Family

“Just what we needed, a large room for three of us. Location perfect for the centre of Cheltenham. The staff very friendly and helpful. Would certainly stay there again. Also able to park the car at a very reasonable price. The cost of the room very good for the location.”

“Great location great time, staff very accommodating, And friendly, At the last minute We had to add an extra night for one member of the family. Which was no problem . Room was great and very spacious,beds comfy, Only one thing ,maybe have breakfast until around 11 during week.for the people who want it😴 We will definitely stay at this hotel again and we tell friends here in Ireland about it, Many Thanks Deirdre McNamara”

“We have stayed a few times and always gone away a happy customer. BUT BUT BUT, To my surprised when we checked out the receptionist said £8 please Why i said and he came back and said overnight parking. Is it on the web site?????”

“Convenient location to Town Square and local transportation. Clean rooms and bath. Fun friendly travelers and helpful staff. The breakfast option well worth it to get your day going.”

“Staff were amazing! Moved rooms for us so we had an entire floor to ourselves. Made us all feel extremely welcome. Gave the bride to be a bottle of Prosecco! Went above and beyond for us! Will definitely stay there again and recommend to all friends and family!”

“Good size room, very comfortable bed, good sized bathroom with bath and heated towel rail. Safe in room very handy. Good quality curtains. Very good breakfast. Staff extremely courteous and helpful. Good location.”

“The room was everything we look for in a hotel, clean, comfortable and warm [especially in November!] The staff, especially Malc, were friendly, helpful and accommodating. Breakfast was a very pleasant bonus as it had everything we required, and the packed meal for our early departure was ideal. Our first stay at this hotel, but not our last.”

Share Citrus Hotel Cheltenham by Compass Hospitality

Hotel Citrus Hotel Cheltenham by Compass Hospitality

Citrus Hotel Cheltenham by Compass Hospitality

Extra health & safety measures

Most popular amenities

Bookers love...

Breakfast Info

Loyal Customers

Availability

Got a question?

4 reasons to choose Citrus Hotel Cheltenham by Compass Hospitality

Why book with us?

See availability Amenities of Citrus Hotel Cheltenham by Compass Hospitality

Most popular amenities

Pets

Activities

Food & Drink

Internet

Parking

Front Desk Services

Cleaning Services

Business Facilities

Safety & security

General

Accessibility

Safety features

Physical distancing

Cleanliness & disinfection

Food & drink safety

See availability House rules Citrus Hotel Cheltenham by Compass Hospitality takes special requests – add in the next step!

Child policies

Crib and extra bed policies

See availability The fine print

FAQs about Citrus Hotel Cheltenham by Compass Hospitality

Can I park a car at Citrus Hotel Cheltenham by Compass Hospitality?

What are the check-in and check-out times at Citrus Hotel Cheltenham by Compass Hospitality?

What is there to do at Citrus Hotel Cheltenham by Compass Hospitality?

What kind of breakfast is served at Citrus Hotel Cheltenham by Compass Hospitality?

How much does it cost to stay at Citrus Hotel Cheltenham by Compass Hospitality?

What type of room can I book at Citrus Hotel Cheltenham by Compass Hospitality?

Search

Guest reviews

Select topics to read reviews:

What guests loved the most:

Show more

The Best of Cheltenham

Gas Stations

Institutions

Landmarks

Monuments

Stadiums or Arenas

Airports

Train Stations

Verified reviews from real guests.

How does it work?

It starts with a booking

Followed by a trip

And finally, a review

Amenities of Citrus Hotel Cheltenham by Compass Hospitality

House rules Citrus Hotel Cheltenham by Compass Hospitality takes special requests – add in the next step!

The fine print