Hotel Best Western Brook Hotel

Beach. Property has access to beach-related activities.

Orwell Road, Felixstowe, IP11 7PF, United Kingdom – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
7.7
Good
777 reviews

Nice large airy room, with big windows. Good tv, comfy bed, didn't have breakfast so can't comment, but overall a classic Best Western hotel. Staff very friendly, and fit us in at the last minute, thanks!

Lucy United Kingdom

Great place for a holidays... All shops,restaurants very close to hotel.

Ligitas United Kingdom

The staff were amazing - I felt so welcome at reception and in the restaurant. It really made a difference and would encourage me to stay again. The breakfast really amazing. I had dinner there and it was amazing value for money.

Antonia United Kingdom

Mark and his staff were exemplary, nothing was too much trouble. All the proper arrangements for covid were in place so we felt safe. Breakfasts were good each day and we had 2 excellent evening meals. Would recommend it for a relaxing weekend or staycation

Hilary United Kingdom

We attended for the evening portion of a wedding celebration. It was a lovely evening with very attentive friendly bar staff. The location so near the beach front was superb and I can imagine this being very enjoyable in the summer.

Jon United Kingdom

Nice helpful friendly staff, lovely large room clean and tidy

Simon United Kingdom

After a hard day on the feet I enjoyed a relaxing bath with plenty of hot water, rooms big enough for my needs and the staff were chatty and friendly

Stephen Australia

Service was quicker than most places I've stayed at, without being a buffet style. I had to be at a meeting at 8am and was concerned a 7am start for breakfast was cutting things fine but service was very efficient.

William United Kingdom

The girls on reception were so friendly and worked hard to accommodate my partner and I with our baby by providing a travel cot and giving us one of the larger double rooms on the ground floor. The room was a really good size and was clean. It was only a short walk to both the beach and the town centre There was free parking We had everything we needed and we were very happy with it. We will book one of the bigger rooms again on our next trip to felixtowe

Anonymous United Kingdom

We asked for ground floor and was given ground floor. Room was very pleasant with windows to two aspects. Food especially dinner was well cooked and tasty. Staff were very pleasant and eager to please.

Susan United Kingdom
7.7
Good
777 reviews
  • What guests loved the most:
  • “Nice large airy room, with big windows. Good tv, comfy bed, didn't have breakfast so can't comment, but overall a classic Best Western hotel.”
    Lucy Lucy United Kingdom United Kingdom
  • “Great place for a holidays... All shops,restaurants very close to hotel.”
    Ligitas Ligitas United Kingdom United Kingdom
  • “The staff were amazing - I felt so welcome at reception and in the restaurant. It really made a difference and would encourage me to stay again. The breakfast really amazing.”
    Antonia Antonia United Kingdom United Kingdom
  • “Mark and his staff were exemplary, nothing was too much trouble. All the proper arrangements for covid were in place so we felt safe. Breakfasts were good each day and we had 2 excellent evening...”
    Hilary Hilary United Kingdom United Kingdom
  • “We attended for the evening portion of a wedding celebration. It was a lovely evening with very attentive friendly bar staff.”
    Jon Jon United Kingdom United Kingdom
  • “Nice helpful friendly staff, lovely large room clean and tidy”
    Simon Simon United Kingdom United Kingdom
  • “After a hard day on the feet I enjoyed a relaxing bath with plenty of hot water, rooms big enough for my needs and the staff were chatty and friendly”
    Stephen Stephen Australia Australia
  • “Service was quicker than most places I've stayed at, without being a buffet style.”
    William William United Kingdom United Kingdom
  • “The girls on reception were so friendly and worked hard to accommodate my partner and I with our baby by providing a travel cot and giving us one of the larger double rooms on the ground floor.”
    United Kingdom United Kingdom
  • “We asked for ground floor and was given ground floor. Room was very pleasant with windows to two aspects. Food especially dinner was well cooked and tasty.”
    Susan Susan United Kingdom United Kingdom

Categories:

  • Staff8.9
  • Facilities7.5
  • Cleanliness8.1
  • Comfort7.9
  • Value for money7.7
  • Location8.8
  • Free WiFi7.9

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Located in the coastal port town of Felixstowe, 32 mi from Harwich, Best Western Brook Hotel offers an à la carte restaurant and a bar. With free onsite parking, it is just half a mile from Felixstowe Railway Station and a few minutes' walk from the town center and the beach.

The independent hotel offers rooms with attached bathroom with tea/coffee making facilities, a telephone, and a flat-screen Freeview TV. A range of specially selected toiletries is included in each room. Some rooms feature a spa bath and a separate walk-in shower.

Best Western Brook Hotel has an air-conditioned restaurant, a carvery, and a bar with Sky TV and a snack menu. The restaurant offers tasty food, with a carvery offering a choice of cooked meats and traditional vegetables with all the trimmings. There is also a lounge and patio area.

Best Western Brook Hotel is ideal for exploring the Suffolk countryside and the neighboring towns of Woodbridge, Dedham, Flatford, and the Essex villages. The property also offers conference and event facilities. Ipswich is 11 mi from the hotel.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

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Top Location: Highly rated by recent guests (8.8)

Breakfast Info

Full English/Irish

Free parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 264 lists

Most popular amenities

Pet friendly
Free parking
Free WiFi
Facilities for disabled guests
Bar
Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

Availability

When would you like to stay at Best Western Brook Hotel?

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Sleeps Room Type Price
Max adults: 1
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Max adults: 2. Max children: 1
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Max adults: 2. Max children: 1
Standard Twin Room
  • 2 twin beds
or
  • 1 full bed
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Max adults: 2. Max children: 2
Family Room with Double and Single Beds
  • 1 twin bed and
  • 1 full bed
or
  • 2 twin beds and
  • 1 sofa bed
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Max adults: 2. Max children: 1
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Max adults: 1
Single Room
  • 1 twin bed
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4 reasons to choose Best Western Brook Hotel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

7.7
Good
 · 777 reviews
Read all reviews
  • Staff8.9
  • Facilities7.5
  • Cleanliness8.1
  • Comfort7.9
    Room temperature, Quiet room
  • Value for money7.7
  • Location8.8
  • Free WiFi7.9

Select topics to read reviews:

See what guests loved the most:

  • Lucy United Kingdom

    “Nice large airy room, with big windows. Good tv, comfy bed, didn't have breakfast so can't comment, but overall a classic Best Western hotel. Staff very friendly, and fit us in at the last minute, thanks!”

  • Ligitas United Kingdom

    “Great place for a holidays... All shops,restaurants very close to hotel.”

  • Antonia United Kingdom

    “The staff were amazing - I felt so welcome at reception and in the restaurant. It really made a difference and would encourage me to stay again. The breakfast really amazing. I had dinner there and it was amazing value for money.”

  • Hilary United Kingdom

    “Mark and his staff were exemplary, nothing was too much trouble. All the proper arrangements for covid were in place so we felt safe. Breakfasts were good each day and we had 2 excellent evening meals. Would recommend it for a relaxing weekend or staycation ”

  • Jon United Kingdom

    “We attended for the evening portion of a wedding celebration. It was a lovely evening with very attentive friendly bar staff. The location so near the beach front was superb and I can imagine this being very enjoyable in the summer.”

  • Simon United Kingdom

    “Nice helpful friendly staff, lovely large room clean and tidy”

  • Stephen Australia

    “After a hard day on the feet I enjoyed a relaxing bath with plenty of hot water, rooms big enough for my needs and the staff were chatty and friendly”

  • William United Kingdom

    “Service was quicker than most places I've stayed at, without being a buffet style. I had to be at a meeting at 8am and was concerned a 7am start for breakfast was cutting things fine but service was very efficient.”

  • Anonymous United Kingdom

    “The girls on reception were so friendly and worked hard to accommodate my partner and I with our baby by providing a travel cot and giving us one of the larger double rooms on the ground floor. The room was a really good size and was clean. It was only a short walk to both the beach and the town centre There was free parking We had everything we needed and we were very happy with it. We will book one of the bigger rooms again on our next trip to felixtowe”

  • Susan United Kingdom

    “We asked for ground floor and was given ground floor. Room was very pleasant with windows to two aspects. Food especially dinner was well cooked and tasty. Staff were very pleasant and eager to please.”

Got a question?

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About Best Western Brook Hotel

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  • 28-31 Aug 2020 - do you have a double room, with walk-in shower, on the ground floor as my husband is unable to climb more than a couple of stairs ?

    Hi we do indeed have a disabled access room with walk-in shower on the ground floor available for you. Please contact the hotel so we can reserve this for you.

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    Answered on August 14, 2020
  • Hi my mum is in a wheelchair was wondering about booking the family room for the 3 of us have you a lift to get to it ,many thanks vanda bransby.

    Dear Vanda, Unfortunately we do not have a lift. We do, however, offer ground floor rooms suitable for easy access and family rooms. Kind Regards

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    Asked about: Family Room with Double and Single Beds • Answered on July 27, 2020
  • Hi We have stayed before with our doggie but the room we had was a very noisy area near the extraction are you able to put us in a quiet area/room

    My pleasure to help, Thanks for calling and we look forward to seeing you all at the weekend. Kind Regards, Elishea

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    Answered on October 19, 2021
  • I have an Assistamce dog so may I have a quiet room please.

    Good Afternoon, we will do our upmost to make sure we have allocated you a quiet room for your stay. Many thanks

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    Answered on November 18, 2021
  • Hi what time is breakfast starts from please..

    Good Morning, our breakfast runs from 7am-9am weekdays, and 8am-10am weekends and bank holidays. Many thanks

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    Asked about: Standard Double Room • Answered on November 10, 2021
  • Can I book room on a free cancellation basis?

    yes you do free cancellation it will just cost a little bit more for the booking

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    Asked about: Standard Double Room • Answered on November 7, 2019
  • Hi there I am looking for a room for 2 or 3 nights for 2 adults and a dog Can I confirm you are pet friendly and if so how do I confirm a pet room

    Hello! We are indeed pet friendly hotel, and we will be glad to welcome you with your pets, however, pet fee may apply. Kindest Regards, Reception Team.

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    Answered on May 24, 2021
  • Is there a shuttle available to get to the closest beach nearby? What are the other transportation options?

    the beach is nearby but there is a big hill to go up and down to the beach but i am unaware of a shuttle

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    Answered on November 11, 2019
  • Have they ground floor rooms

    yes, we have 3 groundfloor rooms

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    Answered on August 5, 2021
  • Looking to book a 2 night stay from 11th November. Planning to bring a small dog and wonder if you can confirm extra cost for dog if applicable and if you can accommodate

    Good Afternoon, We most defiantly can accommodate your family dog too. There will be a addition cost of £10 a night. I hope this helps Kind regards Elishea

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    Answered on October 31, 2021
  • How does the pet fee work? Do I book a room online and pay the pet fee once I arrive? And are all rooms pet rooms or only certain ones?

    pay on arrivel

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    Answered on August 20, 2021
  • I wish to book for this Thursday and want to bring a small dog. 3 adults. Can you accommodate me please

    Good Evening, We are happy to welcome furry friends, so you can definitely bring your dog with you to the beach and stay in our hotel. Regarding 3 adults, we can accommodate you in two rooms, that we will try to allocate close to each other.

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    Answered on August 8, 2021
  • What floor is family room on? Is there a lift . Thank you

    Good evening, we have 1 family room on the Ground floor and 3 on the first floor. We do not have a lift. Please let us know if you have any further questions. Happy to help. Kind regards, Darren

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    Asked about: Family Room with Double and Single Beds • Answered on March 7, 2021
  • How can I get to the closest beach from the property?

    you can walk to beach from are hotel but it is a big hill

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    Answered on November 11, 2019
  • Hi, do you request your guests a covid green card to be able to stay? Thank you

    Good Evening, we are not currently asking guests to provide a covid green card in order to stay with us. Many thanks

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    Answered on November 16, 2021
  • Is it possible to bring our cat and how much extra would it be?

    Good Morning, we are a pet friendly hotel so your cat is more than welcome. We charge a £10 per night pet fee. Many thanks

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    Answered on September 30, 2021
  • Do you have dog friendly rooms with a king size bed? Is breakfast a hot breakfast served in the restaurant?

    Hello! We do indeed have dog friendly rooms with king sized beds. Our breakfast at the moment is served either in the room or in our courtyard, Starting from 17th of May Breakfast will be served in the restaurant.

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    Answered on May 4, 2021
  • I would like my room to have a bath

    we can do that for you

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    Asked about: Standard Double Room • Answered on November 7, 2019
  • 2 dogs med size are they allowed here thanks linda

    Good Evening Yes we are pet friendly. There is an additional charge of £10 per pet per night. With Kind Regards

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    Answered on July 11, 2020
  • is the beds in the same room? as I cant see a full picture of how the room is set up

    We have 1 Family room with a bed. The other 3 have sofa beds which are made up upon request. They are all in the same room. hope this helps, Kind regards, Darren

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    Asked about: Family Room with Double and Single Beds • Answered on March 29, 2021
Hotel surroundings *
Guests loved walking around the neighborhood!
Great location - show map
What's nearby
  • Adastral Park
    7.4 miles
  • Sutton Hoo
    9.2 miles
  • The Ipswich Hospital
    9.2 miles
  • University Campus Suffolk
    10.1 miles
  • Ipswich Institute
    10.6 miles
  • Portman Road
    10.8 miles
  • Saint Botolph's Burgh
    12.1 miles
Beaches in the Neighborhood
  • Felixstowe North Beach
    700 feet
  • Felixstowe South Beach
    1,100 feet
Public transit
  • Train Ipswich Station
    10.6 miles
Closest Airports
  • London Southend Airport
    38.6 miles
  • London Stansted Airport
    46.4 miles
  • Norwich International Airport
    49.5 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Are you missing any information about this area?
Brilliant!
1 Restaurant On Site

    Restaurant

    Food: British

    Open for: Breakfast, Lunch, Dinner, High tea

    Menu: Buffet & À La Carte

Amenities of Best Western Brook Hotel

Most popular amenities

Pet friendly
Free parking
Free WiFi
Facilities for disabled guests
Bar
Outdoors
  • Outdoor furniture
  • Sun deck
  • BBQ facilities
  • Terrace
  • Garden
Pets
Pets are allowed. Charges may apply.
Activities
  • Themed dinners Additional charge
  • Beach
  • Darts
  • Golf course (within 2 miles)
Food & Drink
  • Coffee house on site
  • Chocolate/Cookies Additional charge
  • Fruit Additional charge
  • Bottle of water Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Accessible parking
  • Secure parking
Front Desk Services
  • Express check-in/out
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
General
  • Shared lounge/TV area
  • Designated smoking area
  • Smoke-free property
  • Heating
  • Packed lunches
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Languages Spoken
  • Czech
  • German
  • English
  • Estonian
  • Hungarian
  • Lithuanian
  • Romanian
  • Russian
Missing some info?
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House rules Best Western Brook Hotel takes special requests – add in the next step!

Check-in

3:00 PM - 11:00 PM

Check-out

7:30 AM - 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Best Western Brook Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about Best Western Brook Hotel

  • Best Western Brook Hotel is 1,500 feet from the center of Felixstowe.

  • Best Western Brook Hotel offers the following activities/services (charges may apply):

    • Darts
    • Golf course (within 2 miles)
    • Themed dinners
    • Beach

  • The nearest beach is 650 feet from Best Western Brook Hotel.

  • Room options at Best Western Brook Hotel include:

    • Single
    • Double
    • Twin
    • Triple
    • Suite

  • The prices at Best Western Brook Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The following parking options are available to guests staying at Best Western Brook Hotel (subject to availability):

    • Parking on site
    • Parking
    • Secure parking
    • Accessible parking
    • Free parking

  • Check-in at Best Western Brook Hotel is from 3:00 PM, and check-out is until 11:00 AM.

  • Best Western Brook Hotel has 1 restaurant:

    • Restaurant

  • Guests staying at Best Western Brook Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Full English/Irish