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  7. The Franklin London - Starhotels Collezione (Hotel) (UK) deals

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Hotel The Franklin London - Starhotels Collezione

Airport shuttle. Airport shuttle available – additional charges may apply. You can request this in the next step. Airport shuttle
The Franklin London - Starhotels Collezione

24 Egerton Gardens, Kensington and Chelsea, London, SW3 2DB, United Kingdom – Excellent location - show map – Metro access

Excellent location — rated 9.6/10! (score from 285 reviews)

Real guests • Real stays • Real opinions

9.2
Superb
285 reviews
  • Facilities

    9.0

  • Cleanliness

    9.5

  • Comfort

    9.2

  • Value for money

    8.3

  • Location

    9.6

  • Total

    9.2

  • Free WiFi

    8.9

I can’t even begin to explain how much I enjoyed my experience at The Franklin. Surpasses by far nearby 5 star hotels. Beautiful decor that pays attention even to the most minute details. Grand but yet welcoming and homey with delicious in room dinning menu and great location. Wonderful, friendly, professional and polite staff that are attentive and yet give you your privacy. I was made to feel so welcome from the moment I arrived at the hotel. I will most definitely be back in the near future.

Aisha Qatar

The room was decorated nicely. The location is great, particularly for shopping as Harrods is a short walk. Breakfast was superb with a good range of options available and staff were very polite and professional.

Londonjojo Switzerland

Wonderful classic hotel with perfectly comfortable modern standards. Staff is extremely helpful, kind and discreet-everything is thought about: water on the bedside table, slippers prepared for you, room serviced almost immediately in the morning and so on. The property is just beautiful!! I’ve enjoyed every moment spent in there!

Nikole Netherlands

Friendly staff, great location, lovely rooms and I feel very safe here. Great place - hope to be back soon.

Hannah New Zealand

We had a family celebration meal which was wonderful and the staff helped to make it memorable

Peter United Kingdom

Staff were really friendly and supportive. Very nice location nearby great Café. Room design is fabulous. WiFi is great and fast unlike other hotels.

Sayf Qatar

Close to everything I needed in London. Easy to find and easy area to get around

Carl Australia

Nice staff and service, Room was attractive and well presented. Bed was comfortable. great location

Rachel United Kingdom

I booked 2 Junior Suites Beautiful rooms Excellent staff

David United Kingdom

Nice simple rooms with great sheets . Quiet too. Also the sausage and broccoli baked eggs were amazing .

Yankabroad United Kingdom

Excellent location!

9.6
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Highly rated for:
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A garden outside The Franklin London - Starhotels Collezione
A restaurant or other place to eat at The Franklin London - Starhotels Collezione
A restaurant or other place to eat at The Franklin London - Starhotels Collezione
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The Franklin London - Starhotels Collezione

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The Franklin London - Starhotels Collezione

9.2
Superb
285 reviews
  • 9.6

    Excellent location!

  • Highly rated for:
    Great neighbourhood
  • Highly rated for:
    Great neighbourhood
  • Highly rated for:
    Great neighbourhood
  • Highly rated for:
    Great neighbourhood
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Great neighbourhood
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great check-in experience
  • What guests loved the most:
  • “I can’t even begin to explain how much I enjoyed my experience at The Franklin. Surpasses by far nearby 5 star hotels. Beautiful decor that pays attention even to the most minute details.”
    Aisha Aisha Qatar Qatar
  • “The room was decorated nicely. The location is great, particularly for shopping as Harrods is a short walk.”
    Londonjojo Londonjojo Switzerland Switzerland
  • “Wonderful classic hotel with perfectly comfortable modern standards.”
    Nikole Nikole Netherlands Netherlands
  • “Friendly staff, great location, lovely rooms and I feel very safe here. Great place - hope to be back soon.”
    Hannah Hannah New Zealand New Zealand
  • “We had a family celebration meal which was wonderful and the staff helped to make it memorable”
    Peter Peter United Kingdom United Kingdom
  • “Staff were really friendly and supportive. Very nice location nearby great Café. Room design is fabulous. WiFi is great and fast unlike other hotels.”
    Sayf Sayf Qatar Qatar
  • “Close to everything I needed in London. Easy to find and easy area to get around”
    Carl Carl Australia Australia
  • “Nice staff and service, Room was attractive and well presented. Bed was comfortable. great location”
    Rachel Rachel United Kingdom United Kingdom
  • “I booked 2 Junior Suites Beautiful rooms Excellent staff”
    David David United Kingdom United Kingdom
  • “Nice simple rooms with great sheets . Quiet too. Also the sausage and broccoli baked eggs were amazing .”
    Yankabroad Yankabroad United Kingdom United Kingdom

Stay in the heart of London – Excellent location - show map

One of our top picks in London. Set in the heart of Kensington in central London, just steps from the Victoria and Albert Museum, The Franklin London - Starhotels Collezione offers elegant accommodation with free WiFi access and a Hammam floor. Guests can dine in The Franklin Restaurant by Michelin starred chef Alfredo Russo or enjoy a drink in the bar.

Reopened in 2016 after an extensive refurbishment, the hotel features elegant rooms and suites designed to incorporate classic elements and Italian details. Each room at The Franklin is air conditioned and is fitted with a flat-screen TV, a seating area, a signature bed with premium linens and a pillow menu. The luxury bathrooms come with bathrobes and toiletries.

Further facilities include a 24-hour front desk, concierge services, a techno gym and a spa.

The famous Harrods Department Store can be reached in a 7-minute walk, while the Natural History Museum is less than 10 minutes away. The Royal Albert Hall and Hyde Park are 0.6 miles from The Franklin London - Starhotels Collezione.

The nearest underground station is South Kensington, just 650 yards away. London Heathrow is approximately 45 minutes away by car, depending on traffic, and airport transfers can be arranged at an extra fee.

This is our guests' favourite part of London, according to independent reviews.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

We speak your language!

The Franklin London - Starhotels Collezione has been welcoming Booking.com guests since 16 Jun 2016.
Hotel chain/brand: Starhotels

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Brilliant!

Most popular facilities

Free WiFi
Family rooms
Airport shuttle
Non-smoking rooms
good fitness centre
Restaurant
Tea/coffee maker in all rooms
Bar

Good for couples - they rate the facilities 8.9 for two-person stays.

Currency exchange: Need local currency? This property offers currency exchange on site.

뀐 Situated in the real heart of London, this hotel has an excellent location score of 9.6

끉 Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Full English/Irish

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  • 1 large double bed
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Max adults: 3
Junior Suite
  • 1 single bed and 1 large double bed
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Max adults: 3
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  • 1 single bed and 1 extra-large double bed
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Single Room
  • 1 single bed
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Garden Suite
  • 1 single bed and 1 large double bed
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Just booked in London 4 properties like The Franklin London - Starhotels Collezione were just booked in the last 15 minutes on our site

Guest reviews

9.2
Superb
285 reviews
Read more

Select topics to read reviews:

See what guests loved the most:

  • Aisha Qatar

    “I can’t even begin to explain how much I enjoyed my experience at The Franklin. Surpasses by far nearby 5 star hotels. Beautiful decor that pays attention even to the most minute details. Grand but yet welcoming and homey with delicious in room dinning menu and great location. Wonderful, friendly, professional and polite staff that are attentive and yet give you your privacy. I was made to feel so welcome from the moment I arrived at the hotel. I will most definitely be back in the near future.” Read more

  • Londonjojo Switzerland

    “The room was decorated nicely. The location is great, particularly for shopping as Harrods is a short walk. Breakfast was superb with a good range of options available and staff were very polite and professional.”

  • Nikole Netherlands

    “Wonderful classic hotel with perfectly comfortable modern standards. Staff is extremely helpful, kind and discreet-everything is thought about: water on the bedside table, slippers prepared for you, room serviced almost immediately in the morning and so on. The property is just beautiful!! I’ve enjoyed every moment spent in there! ” Read more

  • Hannah New Zealand

    “Friendly staff, great location, lovely rooms and I feel very safe here. Great place - hope to be back soon. ”

  • Peter United Kingdom

    “We had a family celebration meal which was wonderful and the staff helped to make it memorable”

  • Sayf Qatar

    “Staff were really friendly and supportive. Very nice location nearby great Café. Room design is fabulous. WiFi is great and fast unlike other hotels. ”

  • Carl Australia

    “Close to everything I needed in London. Easy to find and easy area to get around”

  • Rachel United Kingdom

    “Nice staff and service, Room was attractive and well presented. Bed was comfortable. great location”

  • David United Kingdom

    “I booked 2 Junior Suites Beautiful rooms Excellent staff”

  • Yankabroad United Kingdom

    “Nice simple rooms with great sheets . Quiet too. Also the sausage and broccoli baked eggs were amazing .”

Got a question?

Find more information in the questions and answers. Still need info? Send your own question to the property below.

About The Franklin London - Starhotels Collezione

Welcoming Booking.com guests since 16 Jun 2016

We speak your language

The property usually replies within a few days

Thanks! You will receive an email as soon as the property has answered your question.

  • what is the closest tube station? how far is it?

    The closest tube station is South Kensington Station at 8 minutes walk from the hotel, with the Circle, District and Piccadilly lines. You can also access from Knightsbridge Station at 11 minutes walk from our property with the Piccadilly line only.


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  • Tea kettle coffee maker in room

    The hotel can provide tea and coffee facilities in the room upon request.


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  • Does this price include the VAT?

    Yes, our prices are inclusive of VAT.


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    Asked about: Superior Double Room

Previous question and answers from this property

See what other travellers have asked before staying at The Franklin London - Starhotels

Most recent questions
  • what is the closest tube station? how far is it?

    The closest tube station is South Kensington Station at 8 minutes walk from the hotel, with the Circle, District and Piccadilly lines. You can also access from Knightsbridge Station at 11 minutes walk from our property with the Piccadilly line only.


    You found this answer helpful

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  • Tea kettle coffee maker in room

    The hotel can provide tea and coffee facilities in the room upon request.


    You found this answer helpful

    You found this answer not helpful

  • Does this price include the VAT?

    Yes, our prices are inclusive of VAT.


    You found this answer helpful

    You found this answer not helpful

    Asked about: Superior Double Room

Thanks! You will receive an email as soon as the property has answered your question.

5 reasons to choose The Franklin London - Starhotels Collezione

Why book with us

Prices you can't beat!

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They speak 5 languages

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One of our top picks in London

An inside look at The Franklin London - Starhotels Collezione

The Franklin captures that rarest of qualities: serenity. Its secluded English gardens are the perfect counterpoint to bustling Knightsbridge. The hotel combines the warmth of a private home, the impeccable service of a Grand Hotel and Anouska Hempel’s timeless, Italian-influenced design. A spectacular hammam and garden-fronting restaurant and champagne bar need exploring. However, it is The Franklin’s tailored experiences, which are as individual as its guests, that make it so much more than just another luxury hotel.

Hotel surroundings *
Guests loved walking around the neighbourhood!
Excellent location - show map
What's nearby
  • Victoria and Albert Museum
    0.1 miles
  • Victoria & Albert Museum
    0.1 miles
  • London Science Museum
    0.3 miles
  • Harrods
    0.3 miles
  • Imperial College London
    0.3 miles
  • Natural History Museum
    0.3 miles
  • Science Museum
    0.4 miles
  • Sloane Street
    0.4 miles
  • Ellis Street
    0.5 miles
Top attractions
  • The Serpentine
    0.6 miles
  • Buckingham Palace
    1.2 miles
  • Piccadilly Circus
    1.8 miles
  • Houses of Parliament
    1.9 miles
  • Big Ben
    1.9 miles
  • Trafalgar Square
    1.9 miles
  • London Eye
    2.2 miles
  • Tower of London
    4.1 miles
  • Wembley Stadium
    6.3 miles
  • O2 Arena
    7.4 miles
Natural beauty
  • River The Thames
    2.2 miles
Public transport
  • Metro South Kensington Underground Station
    0.2 miles
Closest airports
  • London City Airport
    9.4 miles
  • London Heathrow Airport
    12.3 miles
  • London Gatwick Airport
    23.4 miles
* All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!
1 restaurant on site

    The Franklin Restaurant

    Cuisine: Italian

    Open for: Breakfast, Lunch, Dinner, High tea

    Menu: À la carte

Facilities of The Franklin London - Starhotels Collezione Great facilities! Review score, 9.0

Most popular facilities

Free WiFi
Family rooms
Airport shuttle
Non-smoking rooms
good fitness centre
Restaurant
Tea/coffee maker in all rooms
Bar
Pets
  • Pets are not allowed.

Food & Drink
  • Wine/champagne Additional charge
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking

    No parking available.

Transport
  • Airport drop off Additional charge
  • Airport pick up Additional charge
Reception services
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Ticket service
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Books, DVDs, music for children
  • Board games/puzzles
  • Babysitting/child services Additional charge
Cleaning services
  • Daily housekeeping
  • Shoeshine
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business facilities
  • Fax/photocopying Additional charge
  • Business centre Additional charge
  • Meeting/banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
General
  • Pet bowls
  • Pet basket
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Newspapers Additional charge
  • Room service
Wellness facilities
  • Fitness
  • Hammam
  • Fitness centre
Languages spoken
  • German
  • English
  • Spanish
  • French
  • Italian

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Brilliant!

House rules The Franklin London - Starhotels Collezione takes special requests - add in the next step!

Check-in

From 15:00 hours

Check-out

Until 11:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Extra bed upon request
Free
3 - 5 years
Extra bed upon request
Free
6 - 16 years
Extra bed upon request
£30 per child, per night
17+ years
Extra bed upon request
£60 per person, per night

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel

Mastercard Visa UnionPay credit card JCB Diners Club American Express The Franklin London - Starhotels Collezione accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Franklin London - Starhotels Collezione accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that guests are required to show the credit card used to book the nonrefundable reservation upon check-in. If the credit card owner is not one of the guests, the hotel will require a copy of the credit card owner’s ID and credit card.

FAQs about The Franklin London - Starhotels Collezione

  • The Franklin London - Starhotels Collezione is 2 miles from the centre of London.

  • Guests staying at The Franklin London - Starhotels Collezione can enjoy a highly-rated breakfast during their stay (guest review score: 7.7).

    Breakfast option(s) include:

    • Full English/Irish

  • The prices at The Franklin London - Starhotels Collezione may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The Franklin London - Starhotels Collezione offers the following activities / services (charges may apply):

    • Fitness centre
    • Hammam
    • Fitness

  • From the nearest airport, you can get to The Franklin London - Starhotels Collezione by:

    • Taxi 50min
    • Metro 1h

  • The Franklin London - Starhotels Collezione has 1 restaurant:

    • The Franklin Restaurant

  • Room options at The Franklin London - Starhotels Collezione include:

    • Double
    • Suite
    • Single

  • Check-in at The Franklin London - Starhotels Collezione is from 15:00, and check-out is until 11:00.

9.2 Superb 285 reviews 100% real guest experiences
  • Superb: 9+

    206

  • Good: 7 – 9

    64

  • Okay: 5 – 7

    13

  • Poor: 3 – 5

    1

  • Very poor: 1 – 3

    1

Categories
  • Staff 9.5
  • Facilities9.0
  • Cleanliness 9.5
  • Comfort9.2
  • Value for money8.3
  • Location 9.6
  • Free WiFi8.9
High score for London

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    • St James's Park

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    • South Kensington Underground Station
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