Name: The Franklin Hotel - Starhotels Collezione
Address: 24 Egerton Gardens, Kensington and Chelsea, London, SW3 2DB, United Kingdom, 24 Egerton Gardens, Greater London, SW3 2DB, UK
Price range: Prices for upcoming dates start at £259 per night (We Price Match)
Rating: 9.1

Room info & price
Facilities
House rules
Guest reviews (408)

The Franklin Hotel - Starhotels Collezione

This is a Preferred Partner property. It is committed to providing guests with a positive experience thanks to its commendable service and good value. This property may pay Booking.com a bit more to be in this Programme. Airport shuttle. Airport shuttle available – additional charges may apply. You can request this in the next step.

This neighbourhood is a great choice for travellers interested in architecture, monuments and entertainment – Check location 24 Egerton Gardens, Kensington and Chelsea, London, SW3 2DB, United Kingdom – This neighbourhood is a great choice for travellers interested in architecture, monuments and entertainment – Check location – Metro access

*9.0* London Science Museum: only 6 minutes away! (450 yards on foot)

*9.1* Victoria & Albert Museum: only 3 minutes away! (250 yards on foot)

*8.5* Harrods: only 6 minutes away! (550 yards on foot)

South Kensington: only 5 minutes away! (400 yards on foot)

Traveller photo of London

14 July 2016

Lock in a great price for The Franklin Hotel - Starhotels Collezione - rated 9.1 by recent guests.

to get started.

Very helpful staff, especially the concierge Miko.

Deirdre, Ireland

The staff is very friendly And the place is so cozy 🙂

Diala, Lebanon

Beautifool large room, but small bathroom, very friendly and helpfull staff

Kroskris, Belgium

Great location, staff were great, the room was great.

John, United Kingdom

Clean, staff were very friendly, luxury decor and furniture, everything was just perfect.

Hamda, United Arab Emirates

The location, the bill man and the reception staff are very friendly also the house keepers and all very helpful and professionals.

Ghanem, Kuwait

Breakfast was very interesting , there were so many different styles of egg , pancakes, fruit and bruschetta on the menu , that we tried something different every morning. Also the buffet selection of croissants , cakes , fruit, breads and ham was mouth watering. They have a vast range of teas, just ask the waitress , they were so helpful and pleasant .Really enjoyed our breakfast. The rooms were very spacious, clean and plenty of towels. They have a free take out phone in the room, great to use for google maps and no roaming costs.

Patricia, Ireland

The staff were so attentive and very friendly, nothing was too much trouble. The room was luxurious, comfortable, had everything we needed. We had asked for an iron & board prior to arrival and it was in our room before we arrived. Breakfast is italian themed, very lovely food!

Sarah, United Kingdom

Decor truly dreamy, staff were a dream to deal with. Utterly polite and clearly loved their job.

Emma, United Kingdom

Very friendly staff and excellent location. Rooms are cozy and convenient.

Maria, Russia

Image of the property

9.5

Excellent location!
Great neighbourhood
Very comfy beds
Very comfy beds
Great check-in experience
Great check-in experience
Very comfy beds
Very comfy beds
Great check-in experience
Great check-in experience
Great neighbourhood
Very comfy beds
Great neighbourhood
Great neighbourhood
Very comfy beds
Great neighbourhood
Great neighbourhood
Great check-in experience
Great neighbourhood
Great check-in experience
Great check-in experience
Great check-in experience

What guests loved the most:
“Very helpful staff, especially the concierge Miko. ”

Deirdre Ireland
“The staff is very friendly And the place is so cozy 🙂”

Diala Lebanon
“Beautifool large room, but small bathroom, very friendly and helpfull staff”

Kroskris Belgium
“Great location, staff were great, the room was great.”

John United Kingdom
“Clean, staff were very friendly, luxury decor and furniture, everything was just perfect.”

Hamda United Arab Emirates
“The location, the bill man and the reception staff are very friendly also the house keepers and all very helpful and professionals.”

Ghanem Kuwait
“Breakfast was very interesting , there were so many different styles of egg , pancakes, fruit and bruschetta on the menu , that we tried something different every morning. ”

Patricia Ireland
“The staff were so attentive and very friendly, nothing was too much trouble. The room was luxurious, comfortable, had everything we needed. ”

Sarah United Kingdom
“Decor truly dreamy, staff were a dream to deal with. Utterly polite and clearly loved their job.”

Emma United Kingdom
“Very friendly staff and excellent location. Rooms are cozy and convenient.”

Maria Russia

Stay in the heart of London – Excellent location - show map

One of our top picks in London – and a guest favourite.
Set in the heart of Kensington in central London, just steps from the Victoria and Albert Museum, The Franklin Hotel - Starhotels Collezione offers elegant accommodation with free WiFi access and a Hammam floor. Guests can dine in The Franklin Restaurant by Michelin starred chef Alfredo Russo or enjoy a drink in the bar.

Reopened in 2016 after an extensive refurbishment, the hotel features elegant rooms and suites designed to incorporate classic elements and Italian details. Each room at The Franklin is air conditioned and is fitted with a flat-screen TV, a seating area, a signature bed with premium linens and a pillow menu. The luxury bathrooms come with bathrobes and toiletries.

Further facilities include a 24-hour front desk, concierge services, a techno gym and a spa.

The famous Harrods Department Store can be reached in a 7-minute walk, while the Natural History Museum is less than 10 minutes away. The Royal Albert Hall and Hyde Park are 0.6 miles from The Franklin Hotel - Starhotels Collezione.

The nearest underground station is South Kensington, just 650 yards away. London Heathrow is approximately 45 minutes away by car, depending on traffic, and airport transfers can be arranged at an extra fee.

Kensington and Chelsea is a great choice for travellers interested in architecture, monuments and entertainment.

This is our guests' favourite part of London, according to independent reviews.

This property also has one of the best-rated locations in London! Guests are happier about it compared to other properties in the area.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

This property is also rated for the best value in London! Guests are getting more for their money when compared to other properties in this city.

We speak your language!

The Franklin Hotel - Starhotels Collezione has been welcoming Booking.com guests since 16 Jun 2016.
Hotel Chain: Starhotels

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Most popular facilities

Free WiFi

Family rooms

Airport shuttle

Non-smoking rooms

Restaurant

Bar

Good for couples - they rate the facilities 8.8 for two-person stays.

Currency exchange: Need local currency? This property offers currency exchange on site.

Guests love...

“friendly staff”
33 related reviews

“lovely rooms”
10 related reviews

“wonderful hotel”
9 related reviews

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Full English/Irish

Free WiFi
Guests consistently rate the WiFi as excellent

Checkin day

Checkin month

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When would you like to stay at The Franklin Hotel - Starhotels Collezione?

Check-in date

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Rooms

Adults

Children

Sleeps	Room type
+ Max adults: 2 Max children: 1 (up to years of age)	Superior Double Room 1 large double bed	Show prices
Start of dialog content 댴 Private bathroom Each Superior Double Room offers views of Knightsbridge. Most rooms have king-size beds and all rooms feature Samsung flat-screen TVs with bluetooth technology, Jenson phones and Frette linen. Bathrooms contain either separate walk-in showers or bathtubs and feature Penhaligon amenities. Room facilities: • Tea/Coffee Maker • Minibar • Shower • Safety Deposit Box • TV • Telephone • Air conditioning • Hairdryer • Wake Up Service/Alarm Clock • Bathrobe • Desk • Free toiletries • Toilet • Private bathroom • Heating • Satellite Channels • Bath or Shower • Flat-screen TV • Soundproofing • Hardwood or parquet floors • Wake-up service • Alarm clock • Wardrobe or closet • Bidet • City view • Towels • Linen • Upper floors accessible by lift • Toilet paper Free WiFi! Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date / / Check-in date Check-out date / / Check-out date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to years of age)	Deluxe Room 1 large double bed	Show prices
Start of dialog content 댴 Private bathroom Each Deluxe Room offers additional living space and views over Egerton Gardens or Knightsbridge. Most rooms have king-size beds and all rooms feature Samsung flatscreen TVs with bluetooth technology, Jenson phones and Frette linen. Bathrooms contain either separate walk-in showers or bathtubs and feature Penhaligon amenities. Room facilities: • Tea/Coffee Maker • Minibar • Safety Deposit Box • TV • Telephone • Air conditioning • Hairdryer • Wake Up Service/Alarm Clock • Bathrobe • Desk • Free toiletries • Toilet • Private bathroom • Heating • Satellite Channels • Bath or Shower • Flat-screen TV • Soundproofing • Hardwood or parquet floors • Wake-up service • Alarm clock • Wardrobe or closet • Bidet • Garden view • City view • Towels • Linen • Upper floors accessible by lift • Toilet paper Free WiFi! Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date / / Check-in date Check-out date / / Check-out date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to years of age)	Junior Suite 1 large double bed	Show prices
Start of dialog content 댴 Private bathroom The Junior Suites offer views of Egerton Gardens or Knightsbridge, which can be enjoyed from the room's sitting area. Guests will find either queen or king-size beds featuring Frette linen in the room. Other amenities include a Samsung flat-screen with blutooth technology and Jenson phones. Most suite bathrooms contain separate walk-in showers or bathtubs and feature Penhaligon amenities. Room facilities: • Tea/Coffee Maker • Minibar • Safety Deposit Box • TV • Telephone • Air conditioning • Hairdryer • Wake Up Service/Alarm Clock • Bathrobe • Desk • Free toiletries • Toilet • Private bathroom • Heating • Satellite Channels • Bath or Shower • Flat-screen TV • Soundproofing • Hardwood or parquet floors • Wake-up service • Alarm clock • Electric kettle • Wardrobe or closet • Bidet • Garden view • City view • Towels • Linen • Upper floors accessible by lift • Toilet paper Free WiFi! Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date / / Check-in date Check-out date / / Check-out date Rooms Adults Children End of dialog content
	Executive Suite 1 extra-large double bed	Show prices
Start of dialog content 댴 Private bathroom These suites overlook the townhouses of Knightsbridge and have a flat-screen TV with Apple TV. These suites can accommodate 1 extra bed, upon request, subject to availability. Room facilities: • Minibar • Safety Deposit Box • TV • Telephone • Air conditioning • Hairdryer • Bathrobe • Desk • Seating Area • Free toiletries • Toilet • Private bathroom • Heating • Satellite Channels • Bath or Shower • Flat-screen TV • Soundproofing • Hardwood or parquet floors • Wake-up service • Alarm clock • Electric kettle • Wardrobe or closet • Bidet • City view • Towels • Linen • Upper floors accessible by lift • Toilet paper Free WiFi! Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date / / Check-in date Check-out date / / Check-out date Rooms Adults Children End of dialog content
+ Max adults: 1 Max children: 1 (up to years of age)	Single Room 1 single bed	Show prices
Start of dialog content 댴 Private bathroom This room offers a flat screen TV with Apple TV, bluetooth technology and Jenson phones. Room facilities: • Tea/Coffee Maker • Minibar • Safety Deposit Box • TV • Telephone • Air conditioning • Hairdryer • Wake Up Service/Alarm Clock • Bathrobe • Free toiletries • Toilet • Private bathroom • Heating • Satellite Channels • Bath or Shower • Flat-screen TV • Soundproofing • Hardwood or parquet floors • Wake-up service • Alarm clock • Wardrobe or closet • Bidet • City view • Towels • Linen • Upper floors accessible by lift • Toilet paper Free WiFi! Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date / / Check-in date Check-out date / / Check-out date Rooms Adults Children End of dialog content
	Garden Suite 1 large double bed	Show prices
Start of dialog content 댴 Private bathroom The suites, offer elegant and timeless in décor, high ceiling with floor to ceiling windows letting you enjoy a view of Egerton Gardens. There is a bathroom with bathtub, TV and a king size bed. Room facilities: • Minibar • Safety Deposit Box • TV • Telephone • Air conditioning • Hairdryer • Bathrobe • Desk • Free toiletries • Toilet • Private bathroom • Heating • Satellite Channels • Bath or Shower • Flat-screen TV • Soundproofing • Hardwood or parquet floors • Wake-up service • Alarm clock • Electric kettle • Wardrobe or closet • Bidet • City view • Towels • Linen • Upper floors accessible by lift • Toilet paper Free WiFi! Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date / / Check-in date Check-out date / / Check-out date Rooms Adults Children End of dialog content
	Presidential Suite – Bigger than most in London 1 large double bed	Show prices
Start of dialog content 댴 Private bathroom This suite offer views over a traditional English Garden. The room features a comfortable private lounge area, walk-in closet, vanity desk, spacious bathroom with double sink. Room facilities: • Tea/Coffee Maker • Minibar • Safety Deposit Box • TV • Telephone • Air conditioning • Hairdryer • Wake Up Service/Alarm Clock • Bathrobe • Desk • Free toiletries • Toilet • Private bathroom • Heating • Satellite Channels • Bath or Shower • Flat-screen TV • Soundproofing • Hardwood or parquet floors • Wake-up service • Alarm clock • Electric kettle • Wardrobe or closet • Bidet • City view • Towels • Linen • Upper floors accessible by lift • Toilet paper Free WiFi! Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date / / Check-in date Check-out date / / Check-out date Rooms Adults Children End of dialog content

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An inside look at The Franklin Hotel - Starhotels Collezione

The Franklin captures that rarest of qualities: serenity. Its secluded English gardens are the perfect counterpoint to bustling Knightsbridge. The hotel combines the warmth of a private home, the impeccable service of a Grand Hotel and Anouska Hempel’s timeless, Italian-influenced design. A spectacular hammam and garden-fronting restaurant and champagne bar need exploring. However, it is The Franklin’s tailored experiences, which are as individual as its guests, that make it so much more than just another luxury hotel.

Hotel surroundings – This neighbourhood is a great choice for travellers interested in architecture, monuments and entertainment – Check location Guests loved walking around the neighbourhood!

Closest landmarks

Victoria and Albert Museum
0.1 miles
Victoria & Albert Museum
0.1 miles
South Kensington
0.2 miles
London Science Museum
0.3 miles
Harrods
0.3 miles
Natural History Museum
0.3 miles
Imperial College London
0.3 miles
Sloane Street
0.4 miles
Ellis Street
0.5 miles
Royal Albert Hall
0.5 miles

Restaurants and markets

Aubaine Cafe/bar
0.2 miles
Waitrose Supermarket
0.2 miles
Bistro190 at Gore Restaurant
0.9 miles
World's End market Market
1.2 miles

Natural beauty

River Thames River
2.2 miles

Closest airports

London City Airport
9.4 miles
London Heathrow Airport
12.3 miles
Gatwick Airport
23.4 miles

What travellers love about this location

“Very friendly staff and excellent location. Rooms are cozy and convenient. ”

Maria

Russia

“very nice , good location...”

Cenkunverdi

United Arab Emirates

9.5

“The staff are very helpful and rooms comfortable. It’s a great location for shopping and access to the V & A.”

Ingrid

Australia

9.1

Are you missing any information about this area?

Brilliant!

1 restaurant on site

The Franklin Restaurant

Cuisine: Italian

Open for: Breakfast, Lunch, Dinner, High tea

Menu: À la carte

House rules The Franklin Hotel - Starhotels Collezione takes special requests - add in the next step!

Check-in

From 15:00 hours

Check-out

Until 11:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Children are welcome

0 - 1 year	Can use a cot upon request or existing bed	FREE
2 years	Can use a cot upon request or existing bed	FREE
2 years	Can use an extra bed upon request	£75 per child, per night
3+ years	Can use an extra bed upon request	£75 per person, per night

The maximum number of extra beds, cots and children allowed in existing beds is dependent on the room you choose. Please check your selected room for the maximum capacity.

Pets

Pets are not allowed.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

The Franklin Hotel - Starhotels Collezione accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

“Breakfast was very interesting , there were so many different styles of egg , pancakes, fruit and bruschetta on the menu , that we tried something different every morning. Also the buffet selection of croissants , cakes , fruit, breads and ham was mouth watering. They have a vast range of teas, just ask the waitress , they were so helpful and pleasant .Really enjoyed our breakfast. The rooms were very spacious, clean and plenty of towels. They have a free take out phone in the room, great to use for google maps and no roaming costs.”

Patricia

Ireland

“The staff were so attentive and very friendly, nothing was too much trouble. The room was luxurious, comfortable, had everything we needed. We had asked for an iron & board prior to arrival and it was in our room before we arrived. Breakfast is italian themed, very lovely food!”

Sarah

United Kingdom

See all guest reviews for The Franklin Hotel - Starhotels Collezione

Newest reviews for The Franklin Hotel - Starhotels Collezione

Reviewed: 9 November 2018

Laurent
United Arab Emirates
9.6

Exceptional
- • Business trip
- • Solo traveller
- • Single Room
- • Stayed 2 nights
- • Submitted via mobile
A bit prices, small room, some noise
Clean, service, good bed and bathroom

Stayed in November 2018
Reviewed: 2 November 2018

Susan
United Kingdom
9.6

Exceptional
- • Leisure trip
- • Group of friends
- • Junior Suite
- • Stayed 1 night
- • Submitted via mobile
The bathroom was far too small

Stayed in November 2018
Reviewed: 1 November 2018

Deirdre
Ireland
10

“Stylish boutique hotel in excellent location ”
- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Very helpful staff, especially the concierge Miko.

Stayed in October 2018
Reviewed: 30 October 2018

Bader Barqawi
Saudi Arabia
Age group: 25 – 34

1 helpful vote
7.5

“overall good experience”
- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 3 nights
didn't like the showers, for every shower taken, I had to put 2-3 towels around the bath tub to absorb the water drainage. Also, didn't like how all the noises in the corridors are heard easily in the rooms and vice versa.
liked the floor and wall heaters

Stayed in October 2018
Reviewed: 30 October 2018

Raya
Lebanon
9.2

Superb
- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 3 nights
- • Submitted via mobile
Sound of the a/c
Location Cosy

Stayed in October 2018
Reviewed: 21 October 2018

Mohamed
Kuwait

12 helpful votes
8.8

Fabulous
- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 6 nights
- • Submitted via mobile
Bathroom too small
Room Style Great staff

Stayed in October 2018
Reviewed: 14 October 2018

Anonymous
United Kingdom
5.0

Passable
- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
The room was too small according to the pics that we saw online. The bathroom was really small too. No tea or coffee making facilities in the room, you have to ring them and ask them for a kettle.
The decor was quirky with a twist of British heritage

Stayed in October 2018
Reviewed: 14 October 2018

Latifa
United Arab Emirates

26 helpful votes
5.4

Passable
- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 3 nights
- • Submitted via mobile
A deposit was deducted from the Visa Card and even after one month the amount was not refunded

Stayed in September 2018
Reviewed: 10 October 2018

Shabeeb
Saudi Arabia

1 helpful vote
7.5

Good
- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
NO MIRRORS IN THE ROOM, THE ONLY MIRROR IS LOCATED AT THE PATHROOM. ONLY ONE CHAIR IN THE ROOM AND NOT COMFORTABLE, THE BACK OF IT IS METEL. THEIR LOOPY IS ABNORMAL, VERY DIFFECULT TO PASS THROUGH.
GREAT LOCATION.

Stayed in October 2018
Reviewed: 5 October 2018

Diala
Lebanon
10

“Will definitely come back soon”
- • Leisure trip
- • Family with young children
- • Single Room
- • Stayed 1 night
- • Submitted via mobile
Nothing at all
The staff is very friendly And the place is so cozy 🙂

Stayed in October 2018
Reviewed: 4 October 2018

Anonymous
China
Age group: 25 – 34

2 helpful votes
7.9

“Not good value for money”
- • Business trip
- • Family with young children
- • Junior Suite
- • Stayed 2 nights
- • Submitted via mobile
Bathroom tiny, can hear the loud noise and horns all night long, check in very slow
Get the upgrade to suite, nice location, walking distance to museums and Hyde park, room really clean

Stayed in October 2018
Reviewed: 27 September 2018

Anonymous
France

8 helpful votes
10

“The Franklin - A hidden gem!”
- • Family with young children
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing!
I love the staff, the interiors, the location in prime South Kensington, the comfort, the bar, the restaurant, the beautiful garden.... I could go on and on! Thank you Michelle, Sandro and the new staff. You are all wonderful!!

Stayed in September 2018
Reviewed: 26 September 2018

Kate
United Kingdom

1 helpful vote
10

Exceptional
- • Business trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Location, beautiful decoration, comfortable

Stayed in September 2018
Reviewed: 25 September 2018

kroskris
Belgium

5 helpful votes
9.2

“Luxury cozy boutique hotel!”
- • Leisure trip
- • Family with young children
- • Garden Suite
- • Stayed 3 nights
- • Submitted via mobile
There wasn’t enough variation in the breakfast
Beautifool large room, but small bathroom, very friendly and helpfull staff

Stayed in September 2018
Reviewed: 25 September 2018

John
United Kingdom
8.8

“Great hotel, but, no atmosphere!”
- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
When we checked in, my booking information was totally wrong, from my name, address and email. Room service was disappointing, they moaned a lot, got our simple order wrong, then put the phone down on us when we tried to correct it.! Hotel staff carried out work in the corridor, on a Sunday morning, chatting and laughing outside our room!
Great location, staff were great, the room was great.

Stayed in September 2018

The Franklin Hotel - Starhotels Collezione

The Franklin Hotel - Starhotels Collezione 5-star hotel

Stay in the heart of London – Excellent location - show map

Most popular facilities

Guests love...

Availability

5 reasons to choose The Franklin Hotel - Starhotels Collezione

Why book with us

See availability Hotel surroundings – This neighbourhood is a great choice for travellers interested in architecture, monuments and entertainment – Check location Excellent location - show map Guests loved walking around the neighbourhood!

Closest landmarks

Restaurants and markets

Natural beauty

Closest airports

Most popular landmarks

What travellers love about this location

The Franklin Restaurant

See availability Facilities of The Franklin Hotel - Starhotels Collezione Great facilities! Review score, 8.9

Most popular facilities

Wellness facilities

Pets

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Internet

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Transport

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See availability House rules The Franklin Hotel - Starhotels Collezione takes special requests - add in the next step!

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The Franklin Hotel - Starhotels Collezione

Hotel surroundings – This neighbourhood is a great choice for travellers interested in architecture, monuments and entertainment – Check location Guests loved walking around the neighbourhood!

Facilities of The Franklin Hotel - Starhotels Collezione Great facilities! Review score, 8.9

House rules The Franklin Hotel - Starhotels Collezione takes special requests - add in the next step!