The Franklin London - Starhotels Collezione
24 Egerton Gardens, Kensington and Chelsea, London, SW3 2DB, United Kingdom – Excellent location - show map – Metro access
Excellent location — rated 9.6/10! (score from 362 reviews)
Real guests • Real stays • Real opinions
All the little touches! From arriving to leaving this hotel they think of all the little things! Attention to detail is second to non!

The hotel ambiance , view from the window , staff attentiveness .

love the interiors and the staff are helpful and friendly.

excellent location, nice size room. comfortable bed

The decor of the hotel is very elegant. We were made to feel welcome on arrival. The rooms are a good size with very roomy, comfortable beds. Our room was facing the garden and was very quiet. The underfloor heating was nice in the bathroom. I liked the fact there was a large bottle of complimentary water and more bottles given in the evening turndown service. A cake was delivered to my room as we were celebrating my birthday. This was a nice personal touch. Quality ingredients had been used in the breakfast, it was delicious and we didn't feel rushed.

Hotel was in a great location with helpful and friendly staff. Comfy room and good amenities.

nice hotel and good location, only downfall was breakfast over priced and not served correctly, asking for £27 plus service and not getting what you ordered is not good.

A very quiet neighborood, the museums and Harrods are close.

Location top, outstanding bar and bar tender and very good cocktails

Lovely small boutique hotel. We stayed in the presidential suite which was a real treat!!

- What guests loved the most:
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Shulez
United Kingdom
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Liliana
United Arab Emirates
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Jane
France
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Mohamed
Egypt
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Poppit
United Kingdom
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Miranda
United Kingdom
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Justin
United Kingdom
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Yael
Israel
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Andrea
Italy
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Claire
United Kingdom
Categories:
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Set in the heart of Kensington in central London, just steps from the Victoria and Albert Museum, The Franklin London - Starhotels Collezione offers elegant accommodation with free WiFi access and a Hammam floor. Guests can dine in The Franklin Restaurant by Michelin starred chef Alfredo Russo or enjoy a drink in the bar.Reopened in 2016 after an extensive refurbishment, the hotel features elegant rooms and suites designed to incorporate classic elements and Italian details. Each room at The Franklin is air conditioned and is fitted with a flat-screen TV, a seating area, a signature bed with premium linens and a pillow menu. The luxury bathrooms come with bathrobes and toiletries.
Further facilities include a 24-hour front desk, concierge services, a techno gym and a spa.
The famous Harrods Department Store can be reached in a 7-minute walk, while the Natural History Museum is less than 10 minutes away. The Royal Albert Hall and Hyde Park are 0.6 miles from The Franklin London - Starhotels Collezione.
The nearest underground station is South Kensington, just 650 yards away. London Heathrow is approximately 45 minutes away by car, depending on traffic, and airport transfers can be arranged at an extra fee.
This is our guests' favourite part of London, according to independent reviews.
Couples particularly like the location — they rated it 9.6 for a two-person trip.
The Franklin London - Starhotels Collezione has been welcoming Booking.com guests since 16 Jun 2016.Hotel chain/brand: Starhotels
- Does this price include the VAT?Yes, our prices are inclusive of VAT.Answered on 25 December 2019
- Hi, do the rooms have hair dryers ? ThanksDear Guest, Thank you for choosing the Franklin Hotel for your stay. We do have hairdryer in our rooms. Should yuo need further assistance do not hes..Answered on 25 April 2022
- Can we have connected rooms? And which category?Dear Guest, Thank you for choosing The Franklin Hotel for your stay. We do have connecting rooms on the first floor and they are Junior suit and Exec..Answered on 25 April 2022
- Hi Which suites have 2 twin beds?Dear Guest, Thank you for choosing The Franklin Hotel for your stay. Sadly, we do not have twin rooms. I hope this helps. Best Regards, The Franklin TeamAnswered on 25 April 2022
- Hello is it possible to have 2 x twin bed rooms? Thank youDear Guest, Thank you for choosing The Franklin Hotel for your stay. Sadly, we do not have twin rooms. I hope this helps. Best regards, The Franklin teamAnswered on 25 April 2022
- Still looking?
- The Franklin Restaurant by Alfredo Russo
- CuisineItalian
- Open forBreakfast • Lunch • Dinner • High tea
- AmbianceFamily friendly • Modern • Romantic
- Dietary optionsVegetarian
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
- Linen
- Wardrobe or closet
- View
- Socket near the bed
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Restaurant
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
- Board games/puzzles
- Babysitting/child servicesAdditional charge
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/photocopyingAdditional charge
- Business centreAdditional charge
- Meeting/banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
- Pet bowls
- Pet basket
- Shared lounge/TV area
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Wake-up service
- Hardwood or parquet floors
- Heating
- Soundproofing
- Soundproof rooms
- Lift
- Family rooms
- Airport shuttle
- Non-smoking rooms
- Room service
- Fitness
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Steam room
- Spa facilities
- Body treatments
- Pedicure
- Manicure
- Hair treatments
- Make up services
- Waxing services
- Facial treatments
- Beauty Services
- Hammam
- MassageAdditional charge
- Fitness centre
- German
- English
- Spanish
- French
- Italian
House rules
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children of any age are welcome.
Children aged 18 years and above are considered adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Cash
The Franklin London - Starhotels Collezione accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
When booking more than 5 rooms, different policies and additional supplements may apply.
Please note that a 5% discretionary service charge will be added to your room bill upon departure.
FAQs about The Franklin London - Starhotels Collezione
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The prices at The Franklin London - Starhotels Collezione may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Guests staying at The Franklin London - Starhotels Collezione can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).
Breakfast option(s) include:
- Full English/Irish
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The Franklin London - Starhotels Collezione is 2 miles from the centre of London.
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Check-in at The Franklin London - Starhotels Collezione is from 15:00, and check-out is until 11:00.
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Room options at The Franklin London - Starhotels Collezione include:
- Double
- Suite
- Single
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The Franklin London - Starhotels Collezione has 1 restaurant:
- The Franklin Restaurant by Alfredo Russo
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The Franklin London - Starhotels Collezione offers the following activities / services (charges may apply):
- Fitness centre
- Massage
- Hammam
- Beauty Services
- Facial treatments
- Waxing services
- Make up services
- Hair treatments
- Manicure
- Pedicure
- Body treatments
- Spa facilities
- Steam room
- Back massage
- Neck massage
- Foot massage
- Couples massage
- Head massage
- Hand massage
- Full body massage
- Fitness