City view
Pets allowed
Free WiFi
Air conditioning
Private bathroom
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms
Safety deposit box

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Set in the heart of Kensington in central London, just steps from the Victoria and Albert Museum, The Franklin London - Starhotels Collezione offers elegant accommodation with free WiFi access and a Hammam floor. Guests can dine in The Franklin Restaurant by Michelin starred chef Alfredo Russo or enjoy a drink in the bar.

Reopened in 2016 after an extensive refurbishment, the hotel features elegant rooms and suites designed to incorporate classic elements and Italian details. Each room at The Franklin is air conditioned and is fitted with a flat-screen TV, a seating area, a signature bed with premium linens and a pillow menu. The luxury bathrooms come with bathrobes and toiletries.

Further facilities include a 24-hour front desk, concierge services, a techno gym and a spa.

The famous Harrods Department Store can be reached in a 7-minute walk, while the Natural History Museum is less than 10 minutes away. The Royal Albert Hall and Hyde Park are 0.6 miles from The Franklin London - Starhotels Collezione.

The nearest underground station is South Kensington, just 650 yards away. London Heathrow is approximately 45 minutes away by car, depending on traffic, and airport transfers can be arranged at an extra fee.

This is our guests' favourite part of London, according to independent reviews.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

The Franklin London - Starhotels Collezione has been welcoming Booking.com guests since 16 Jun 2016.
Hotel chain/brand:
Starhotels

Property highlights

Situated in the real heart of London, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Full English/Irish


Availability

Select dates to see this property's availability and prices

Room type
Sleeps
 
1 extra-large double bed
1 extra-large double bed
1 large double bed
1 single bed
1 extra-large double bed
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Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Does this price include the VAT?
    Yes, our prices are inclusive of VAT.
    Answered on 25 December 2019
  • Hi, do the rooms have hair dryers ? Thanks
    Dear Guest, Thank you for choosing the Franklin Hotel for your stay. We do have hairdryer in our rooms. Should yuo need further assistance do not hes..
    Answered on 25 April 2022
  • Can we have connected rooms? And which category?
    Dear Guest, Thank you for choosing The Franklin Hotel for your stay. We do have connecting rooms on the first floor and they are Junior suit and Exec..
    Answered on 25 April 2022
  • Hi Which suites have 2 twin beds?
    Dear Guest, Thank you for choosing The Franklin Hotel for your stay. Sadly, we do not have twin rooms. I hope this helps. Best Regards, The Franklin Team
    Answered on 25 April 2022
  • Hello is it possible to have 2 x twin bed rooms? Thank you
    Dear Guest, Thank you for choosing The Franklin Hotel for your stay. Sadly, we do not have twin rooms. I hope this helps. Best regards, The Franklin team
    Answered on 25 April 2022
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Hotel surroundings *
Restaurants
1 restaurant on site
  • The Franklin Restaurant by Alfredo Russo
    • Cuisine
      Italian
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Vegetarian
Facilities of The Franklin London - Starhotels Collezione
Great facilities! Review score, 8.4
Most popular facilities
Free WiFi
Family rooms
Airport shuttle (free)
Non-smoking rooms
Fitness centre
Restaurant
Room service
24-hour front desk
Lift
Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • View
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may be applicable.
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Pet bowls
  • Pet basket
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Soundproof rooms
  • Lift
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Room service
Wellness
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Steam room
  • Spa facilities
  • Body treatments
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Hammam
  • Massage
    Additional charge
  • Fitness centre
Languages spoken
  • German
  • English
  • Spanish
  • French
  • Italian

House rules

The Franklin London - Starhotels Collezione takes special requests - add in the next step!

Check-in

From 15:00

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 18 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Free
Cot upon request
Free
3 - 5 years
Extra bed upon request
Free
6 - 16 years
Extra bed upon request
£30 per child, per night
17+ years
Extra bed upon request
£60 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Cash The Franklin London - Starhotels Collezione accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that guests are required to show the credit card used to book the nonrefundable reservation upon check-in. If the credit card owner is not one of the guests, the hotel will require a copy of the credit card owner’s ID and credit card.

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that a 5% discretionary service charge will be added to your room bill upon departure.

FAQs about The Franklin London - Starhotels Collezione

  • The prices at The Franklin London - Starhotels Collezione may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at The Franklin London - Starhotels Collezione can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Full English/Irish

  • The Franklin London - Starhotels Collezione is 2 miles from the centre of London.

  • Check-in at The Franklin London - Starhotels Collezione is from 15:00, and check-out is until 11:00.

  • Room options at The Franklin London - Starhotels Collezione include:

    • Double
    • Suite
    • Single

  • The Franklin London - Starhotels Collezione has 1 restaurant:

    • The Franklin Restaurant by Alfredo Russo

  • The Franklin London - Starhotels Collezione offers the following activities / services (charges may apply):

    • Fitness centre
    • Massage
    • Hammam
    • Beauty Services
    • Facial treatments
    • Waxing services
    • Make up services
    • Hair treatments
    • Manicure
    • Pedicure
    • Body treatments
    • Spa facilities
    • Steam room
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Fitness