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  6. The Franklin Hotel - Starhotels Collezione (Hotel), London (UK) Deals

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  • Guest reviews (440)

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Hotel The Franklin Hotel - Starhotels Collezione

Airport shuttle. Airport shuttle available – additional charges may apply. You can request this in the next step. Airport shuttle
The Franklin Hotel - Starhotels Collezione

This neighborhood is a great choice for travelers interested in architecture, monuments and theater – Check location 24 Egerton Gardens, Kensington and Chelsea, London, SW3 2DB, United Kingdom – This neighborhood is a great choice for travelers interested in architecture, monuments and theater – Check location Excellent location – show map – Subway Access

Excellent location – rated 9.6/10! (score from 440 reviews)

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The Franklin Hotel - Starhotels Collezione

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A garden outside The Franklin Hotel - Starhotels Collezione
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Food at or somewhere near the hotel
Food at or somewhere near the hotel
Food at or somewhere near the hotel
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A bed or beds in a room at The Franklin Hotel - Starhotels Collezione
A bed or beds in a room at The Franklin Hotel - Starhotels Collezione
A bathroom at The Franklin Hotel - Starhotels Collezione
A seating area at The Franklin Hotel - Starhotels Collezione
A bed or beds in a room at The Franklin Hotel - Starhotels Collezione
A garden outside The Franklin Hotel - Starhotels Collezione
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A restaurant or other place to eat at The Franklin Hotel - Starhotels Collezione
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A garden outside The Franklin Hotel - Starhotels Collezione
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The lobby or reception area at The Franklin Hotel - Starhotels Collezione

*9.0* London Science Museum: only 6 minutes away! (1,400 feet by foot)

*9.2* Victoria & Albert Museum: only 3 minutes away! (750 feet by foot)

*8.5* Harrods: only 6 minutes away! (1,600 feet by foot)

South Kensington Tube Station: only 5 minutes away! (1,250 feet by foot)

Lock in a great price for The Franklin Hotel - Starhotels Collezione – rated 9.2 by recent guests!

to get started.

9.2
Awesome
440 reviews
  • Facilities

    8.9

  • Cleanliness

    9.5

  • Comfort

    9.2

  • Value for money

    8.3

  • Location

    9.6

  • Total

    9.2

  • Free WiFi

    9.1

Bar and dining areas, the garden and the room + staff welcoming and pleasant

David New Zealand

The hotel was beautiful and the rooms were extremely comfortable. The staff throughout our stay were very friendly and helpful. There's not much of a lobby area to spend time in but there's a very cute little bar with excellent cocktails! The location is also great - it's tucked away on a side street so that it's quiet and peaceful, but its within easy walking distance (5-10 min) of central areas, tube stations and main streets. I would love to stay here again at any time!

Caitriona United States of America

I like the location. And the staff welcoming. Also I like the smart technique in the room. I like room view.

Fatema Qatar

Air conditioning when it was 90 in London, and being being able to shower at noon in the down stairs gym before we could check in at 3pm to cool off from the heat, and being able to leave behind our luggage so we could explore the neighborhood before the checkin, and getting a from room upgrade overlooking a beautiful park below!

David United States of America

Nice boutique hotel. Wonderful staff - very friendly and helpful.

Julie United States of America

Love the place the room design clean friendly staff good location just perfect I would be there again definitely

Maryam Kuwait

Excellent location, very clean, extra comfortable bed.

Olesea Moldova

The room was fantastic, the bed was very comfortable, the staff was amazing.

Suzanne United States of America

Everything it was perfect the stuff was very friendly and helpful the room was perfect in everythig

Hessah Kuwait

Everything was perfect Staff extra friendly. Rooms very spacious. Location perfect. Hotel theme and design love!

Alyaa United Arab Emirates

Excellent location!

9.6
Highly rated for:
Great neighborhood
Highly rated for:
Great neighborhood
Highly rated for:
Very comfy beds
Highly rated for:
Very clean bathrooms
Highly rated for:
Very clean bathrooms
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very clean bathrooms
Highly rated for:
Very comfy beds
Highly rated for:
Great check-in experience
Highly rated for:
Great neighborhood
Highly rated for:
Great neighborhood
Highly rated for:
Great neighborhood
Highly rated for:
Great neighborhood
Highly rated for:
Very clean bathrooms
Highly rated for:
Great neighborhood
Highly rated for:
Great check-in experience
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The Franklin Hotel - Starhotels Collezione This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

9.2
Awesome
440 reviews
  • 9.6

    Excellent location!

  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great check-in experience
  • What guests loved the most:
  • “Bar and dining areas, the garden and the room + staff welcoming and pleasant”
    David David New Zealand New Zealand
  • “The hotel was beautiful and the rooms were extremely comfortable. The staff throughout our stay were very friendly and helpful.”
    Caitriona Caitriona United States of America United States of America
  • “I like the location. And the staff welcoming. Also I like the smart technique in the room. I like room view.”
    Fatema Fatema Qatar Qatar
  • “Air conditioning when it was 90 in London, and being being able to shower at noon in the down stairs gym before we could check in at 3pm to cool off from the heat, and being able to leave behind our...”
    David David United States of America United States of America
  • “Nice boutique hotel. Wonderful staff - very friendly and helpful.”
    Julie Julie United States of America United States of America
  • “Love the place the room design clean friendly staff good location just perfect I would be there again definitely”
    Maryam Maryam Kuwait Kuwait
  • “Excellent location, very clean, extra comfortable bed.”
    Olesea Olesea Moldova Moldova
  • “The room was fantastic, the bed was very comfortable, the staff was amazing.”
    Suzanne Suzanne United States of America United States of America
  • “Everything it was perfect the stuff was very friendly and helpful the room was perfect in everythig”
    Hessah Hessah Kuwait Kuwait
  • “Everything was perfect Staff extra friendly. Rooms very spacious. Location perfect. Hotel theme and design love!”
    Alyaa Alyaa United Arab Emirates United Arab Emirates

Stay in the Heart of London – This neighborhood is a great choice for travelers interested in architecture, monuments and theater – Check location Excellent location – show map

One of our top picks in London.Set in the heart of Kensington in central London, just steps from the Victoria and Albert Museum, The Franklin Hotel - Starhotels Collezione offers elegant accommodations with free WiFi access and a Hammam floor. Guests can dine in The Franklin Restaurant by Michelin starred chef Alfredo Russo or enjoy a drink in the bar.

Reopened in 2016 after an extensive refurbishment, the hotel features elegant rooms and suites designed to incorporate classic elements and Italian details. Each room at The Franklin is air conditioned and is fitted with a flat-screen TV, a seating area, a signature bed with premium linens and a pillow menu. The luxury bathrooms come with bathrobes and toiletries.

Further facilities include a 24-hour front desk, concierge services, a techno gym and a spa.

The famous Harrods Department Store can be reached in a 7-minute walk, while the Natural History Museum is less than 10 minutes away. The Royal Albert Hall and Hyde Park are 0.6 mi from The Franklin Hotel - Starhotels Collezione.

The nearest underground station is South Kensington, just 1,950 feet away. London Heathrow is approximately 45 minutes away by car, depending on traffic, and airport transfers can be arranged at an extra fee.

Kensington and Chelsea is a great choice for travelers interested in architecture, monuments and theater.

This is our guests' favorite part of London, according to independent reviews.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

We speak your language!

The Franklin Hotel - Starhotels Collezione has been welcoming Booking.com guests since Jun 16, 2016
Hotel chain/brand: Starhotels

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Brilliant!

Most popular facilities

Free WiFi
Family rooms
Airport shuttle
Non-smoking rooms
Fitness center
Restaurant
Bar

Good for couples – they rated the facilities 8.8 for two-person stays.

Currency Exchange: Need local currency? This property has currency exchange on site.

Bookers love...

녡 “friendly staff”
36 related reviews

녡 “wonderful hotel”
12 related reviews

녡 “boutique hotel”
9 related reviews

뀐 Located in the heart of London, this hotel has an excellent location score of 9.6

끉 Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Full English/Irish

Good Coffee!

뀄 Free WiFi
Guests consistently rate the WiFi as excellent

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Availability

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Max adults: 2
Superior Double Room
  • 1 queen bed
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Deluxe Room
  • 1 queen bed
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Max adults: 2
Junior Suite
  • 1 queen bed
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Executive Suite
  • 1 king bed
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Single Room
  • 1 twin bed
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Garden Suite
  • 1 queen bed
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Just booked in London 7 properties like The Franklin Hotel - Starhotels Collezione were just booked in the last 15 minutes on our site

5 reasons to choose The Franklin Hotel - Starhotels Collezione

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in London

An Inside Look at The Franklin Hotel - Starhotels Collezione

The Franklin captures that rarest of qualities: serenity. Its secluded English gardens are the perfect counterpoint to bustling Knightsbridge. The hotel combines the warmth of a private home, the impeccable service of a Grand Hotel and Anouska Hempel’s timeless, Italian-influenced design. A spectacular hammam and garden-fronting restaurant and champagne bar need exploring. However, it is The Franklin’s tailored experiences, which are as individual as its guests, that make it so much more than just another luxury hotel.

Hotel surroundings

– This neighborhood is a great choice for travelers interested in architecture, monuments and theater – Check location Excellent location – show map Guests loved walking around the neighborhood!

Closest Landmarks *

  • Victoria and Albert Museum
    0.1 miles
  • Victoria & Albert Museum
    0.1 miles
  • South Kensington Tube Station
    0.2 miles
  • London Science Museum
    0.3 miles
  • Harrods
    0.3 miles
  • Natural History Museum London
    0.3 miles
  • Imperial College London
    0.3 miles
  • Science Museum
    0.4 miles
  • Sloane Street
    0.4 miles
  • Ellis Street
    0.5 miles

Restaurants & Markets *

  • World's End market Market
    1.2 miles
  • Waitrose Supermarket
    0.2 miles

Natural Beauty *

  • The Thames River
    2.2 miles

Closest Airports *

  • London City Airport
    9.4 miles
  • London Heathrow Airport
    12.3 miles
  • London Gatwick Airport
    23.4 miles

Most Popular Landmarks *

  • The Serpentine
    0.6 miles
  • Buckingham Palace
    1.2 miles
  • Piccadilly Circus
    1.8 miles
  • Houses of Parliament
    1.9 miles
  • Big Ben
    1.9 miles
  • Trafalgar Square
    1.9 miles
  • London Eye
    2.2 miles
  • Tower of London
    4.1 miles
  • Wembley Stadium
    6.3 miles
  • O2 Arena
    7.4 miles
*
All distances are measured in straight lines. Actual travel distances may vary.

What Travelers Love About This Location

“Friendly staff, great location, lovely rooms and I feel very safe here. Great place - hope to be back soon. ”

Hannah New Zealand
10

“Staff were really friendly and supportive. Very nice location nearby great Café. Room design is fabulous. WiFi is great and fast unlike other hotels. ”

Sayf Qatar
10

“The place was great and location is one of the best in London The staffs are incredible 😘”

Jaddawi Saudi Arabia
10

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Brilliant!
1 Restaurant On Site
  • The Franklin Restaurant

    Food: Italian

    Open for: Breakfast, Lunch, Dinner, High tea

    Menu: À la carte

Facilities of The Franklin Hotel - Starhotels Collezione Great facilities! Review score, 8.9

Most popular facilities

Free WiFi
Family rooms
Airport shuttle
Non-smoking rooms
Fitness center
Restaurant
Bar
Pets
  • Pets are not allowed.

Food & Drink
  • Wine/Champagne Additional charge
  • Breakfast in the room
  • Bar
  • Restaurant
  • Good Coffee!
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking
  • No parking available.

Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
Health & Wellness Facilities
  • Fitness
  • Turkish/Steam Bath
  • Fitness center
Front Desk Services
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Ticket service
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Books, DVDs & music for kids
  • Board games/Puzzles
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Shoeshine
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
General
  • Pet bowls
  • Pet basket
  • Air conditioning
  • Smoke-free property
  • Heating
  • Soundproof rooms
  • Safe
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Newspapers Additional charge
  • Room service
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Italian

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House rules The Franklin Hotel - Starhotels Collezione takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

0 - 2 years
Can use a crib or extra bed when requested
FREE
3 - 5 years
Can use an extra bed when requested
FREE
6 - 16 years
Can use an extra bed when requested
£37.50 per child, per night
17+ years
Can use an extra bed when requested
£75 per person, per night

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Pets

Pets are not allowed.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel

American Express Visa Mastercard Diners Club JCB UnionPay credit card The Franklin Hotel - Starhotels Collezione accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Franklin Hotel - Starhotels Collezione accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Upon arrival, the card holder is required to present the same credit card used to make the reservation.

FAQs about The Franklin Hotel - Starhotels Collezione

  • Guests staying at The Franklin Hotel - Starhotels Collezione can enjoy a highly-rated breakfast during their stay (guest review score: 7.4).

    Breakfast option(s) include:

    • Full English/Irish

  • From the nearest airport, you can get to The Franklin Hotel - Starhotels Collezione by:

    • Taxi 50 minutes
    • Subway/Metro 60 minutes

  • In total, there are 61 rooms at The Franklin Hotel - Starhotels Collezione.

    Learn more about rooms and availability by entering your dates.

  • The Franklin Hotel - Starhotels Collezione offers the following activities/services (charges may apply):

    • Fitness center
    • Turkish/Steam Bath
    • Fitness

  • The prices at The Franklin Hotel - Starhotels Collezione may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at The Franklin Hotel - Starhotels Collezione is from 3:00 PM, and check-out is until 11:00 AM.

  • The Franklin Hotel - Starhotels Collezione has 1 restaurants:

    • The Franklin Restaurant

  • Room options at The Franklin Hotel - Starhotels Collezione include:

    • Double
    • Suite
    • Single
    • BBasic Room

Verified guest reviews from real Bookers · Real Bookers. Real stays. Real opinions.

9.2 Awesome 440 reviews
  • Awesome: 9+

    309

  • Good: 7 – 9

    106

  • Okay: 5 – 7

    22

  • Poor: 3 – 5

    2

  • Very Poor: 1 – 3

    1

  • Staff 9.5
  • Facilities8.9
  • Cleanliness 9.5
  • Comfort 9.2
  • Value for money8.3
  • Location 9.6
  • Free WiFi 9.1
High score for London

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    How to get to The Franklin Hotel - Starhotels Collezione from London Heathrow Airport
    • Taxi
      50 minutes
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    9.2
    Awesome
    440 reviews

    What guests loved the most:

    “Bar and dining areas, the garden and the room + staff welcoming and pleasant”

    David New Zealand

    “The hotel was beautiful and the rooms were extremely comfortable. The staff throughout our stay were very friendly and helpful. There's not much of a lobby area to spend time in but there's a very cute little bar with excellent cocktails! The location is also great - it's tucked away on a side street so that it's quiet and peaceful, but its within easy walking distance (5-10 min) of central areas, tube stations and main streets. I would love to stay here again at any time!”

    Caitriona United States of America

    “I like the location. And the staff welcoming. Also I like the smart technique in the room. I like room view.”

    Fatema Qatar

    “Air conditioning when it was 90 in London, and being being able to shower at noon in the down stairs gym before we could check in at 3pm to cool off from the heat, and being able to leave behind our luggage so we could explore the neighborhood before the checkin, and getting a from room upgrade overlooking a beautiful park below!”

    David United States of America

    “Nice boutique hotel. Wonderful staff - very friendly and helpful. ”

    Julie United States of America

    “Love the place the room design clean friendly staff good location just perfect I would be there again definitely ”

    Maryam Kuwait

    “Excellent location, very clean, extra comfortable bed.”

    Olesea Moldova

    “The room was fantastic, the bed was very comfortable, the staff was amazing.”

    Suzanne United States of America

    “Everything it was perfect the stuff was very friendly and helpful the room was perfect in everythig”

    Hessah Kuwait

    “Everything was perfect Staff extra friendly. Rooms very spacious. Location perfect. Hotel theme and design love!”

    Alyaa United Arab Emirates
    1 2

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    Newest Reviews for The Franklin Hotel - Starhotels Collezione

    • Reviewed: November 28, 2019

      Fiona

      United Kingdom
      1 helpful vote
      8.3
      Very Good
      • • Leisure trip
      • • Couple
      • • Stayed 1 night
      • • Submitted from a mobile device

      Location was amazing!

      Stayed in November 2019

    • Reviewed: November 1, 2019

      Le

      Vietnam
      10
      Exceptional
      • • Leisure trip
      • • Family with young children
      • • Stayed 5 nights
      • • Submitted from a mobile device

      Location! Attentive service! Great concierge!

      Stayed in October 2019

    • Reviewed: October 28, 2019

      Anonymous

      United Kingdom
      9.2
      Awesome
      • • Business trip
      • • Couple
      • • Stayed 2 nights

      Cleaner Showers

      The Breakfast was excellent

      Stayed in October 2019

    • Reviewed: October 17, 2019

      Nikole

      Netherlands
      13 helpful votes
      10
      Exceptional
      • • Leisure trip
      • • Couple
      • • Stayed 2 nights
      • • Submitted from a mobile device

      If I’d have to be really picky, I’d say that the only slight discomfort was that the bath/shower is not very suitable for tall people. Other than that-no issues whatsoever!

      Wonderful classic hotel with perfectly comfortable modern standards. Staff is extremely helpful, kind and discreet-everything is thought about: water on the bedside table, slippers prepared for you, room serviced almost immediately in the morning and so on. The property is just beautiful!! I’ve enjoyed every moment spent in there!

      Stayed in October 2019

    • Reviewed: October 9, 2019

      Michelle

      Mexico
      7.5
      Good
      • • Leisure trip
      • • Couple
      • • Stayed 2 nights
      • • Submitted from a mobile device

      The noise and smallness of the Roma and area

      Stayed in October 2019

    • Reviewed: October 7, 2019

      Hannah

      New Zealand
      10
      Exceptional
      • • Leisure trip
      • • Travelers with friends
      • • Stayed 4 nights
      • • Submitted from a mobile device

      Nothing, I love this hotel.

      Friendly staff, great location, lovely rooms and I feel very safe here. Great place - hope to be back soon.

      Stayed in October 2019

    • Reviewed: October 6, 2019

      David

      New Zealand
      9.0
      “Really pleasant surprise - chose this rather than a hotel in the city so as”
      • • Business trip
      • • Couple
      • • Stayed 2 nights
      • • Submitted from a mobile device

      Shower head on room probably should have been replaced in the sense that a wide ineffective spray. Didn’t detract from overall experience.

      Bar and dining areas, the garden and the room + staff welcoming and pleasant

      Stayed in September 2019

    • Reviewed: September 30, 2019

      Peter

      United Kingdom
      1 helpful vote
      8.0
      “Great hotel, great location”
      • • Leisure trip
      • • Couple
      • • Stayed 3 nights
      • • Submitted from a mobile device

      Nothing

      We had a family celebration meal which was wonderful and the staff helped to make it memorable

      Stayed in September 2019

    • Reviewed: September 27, 2019

      Sayf

      Qatar
      10
      Exceptional
      • • Business trip
      • • Solo traveler
      • • Stayed 3 nights
      • • Submitted from a mobile device

      Nothing

      Staff were really friendly and supportive. Very nice location nearby great Café. Room design is fabulous. WiFi is great and fast unlike other hotels.

      Stayed in September 2019

    • Reviewed: September 26, 2019

      Carl

      Australia
      10
      Exceptional
      • • Business trip
      • • Solo traveler
      • • Stayed 3 nights
      • • Submitted from a mobile device

      Nothing, it was a fantastic stay

      Close to everything I needed in London. Easy to find and easy area to get around

      Stayed in September 2019

    • Reviewed: September 24, 2019

      Diane

      United States of America
      10
      Exceptional
      • • Leisure trip
      • • Solo traveler
      • • Stayed 4 nights
      • • Submitted from a mobile device

      Beautiful and quiet

      Stayed in September 2019

    • Reviewed: September 21, 2019

      Juan

      United States of America
      10
      Exceptional
      • • Leisure trip
      • • Couple
      • • Stayed 3 nights
      • • Submitted from a mobile device

      Marvelous hotel — amazing staff.

      Stayed in September 2019

    • Reviewed: September 19, 2019

      Cenk

      Turkey
      2 helpful votes
      8.8
      “Elegant boutique hotel”
      • • Business trip
      • • Family with young children
      • • Stayed 5 nights
      • • Submitted from a mobile device

      Too small lobby and restaurant

      Secret garden and very help full staff

      Stayed in September 2019

    • Reviewed: September 17, 2019

      Caitriona

      United States of America
      3 helpful votes
      10
      “Great stay in a beautiful, well located hotel!”
      • • Leisure trip
      • • Family with young children
      • • Stayed 3 nights

      The hotel was beautiful and the rooms were extremely comfortable. The staff throughout our stay were very friendly and helpful. There's not much of a lobby area to spend time in but there's a very cute little bar with excellent cocktails! The location is also great - it's tucked away on a side street so that it's quiet and peaceful, but its within easy walking distance (5-10 min) of central areas, tube stations and main streets. I would love to stay here again at any time!

      Stayed in September 2019

    • Reviewed: September 14, 2019

      George

      Greece
      7.5
      “clean and quiet place”
      • • Business trip
      • • Family with young children
      • • Stayed 3 nights

      The bathroom of our room was not ergonomic at all

      location

      Stayed in August 2019

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