Name: Malmaison Cheltenham
Address: Bayshill Road, Cheltenham, GL50 3AS, United Kingdom, Bayshill Road, Gloucestershire, GL50 3AS, UK
Price range: Prices for upcoming dates start at £89 per night (We Price Match)
Rating: 8.4

Room info & price
Facilities
House rules
The fine print
Guest reviews (939)

Malmaison Cheltenham

Bayshill Road, Cheltenham, GL50 3AS, United Kingdom –

Cheltenham Town Hall: only 6 minutes away! (500 yards on foot)

Traveller photo of Cheltenham

15 June 2016

Lock in a great price for Malmaison Cheltenham - rated 8.4 by recent guests.

to get started.

Helpful cheerful staff. Amazing breakfast, quiet even on a Friday night.

Tabatha, United Kingdom

Beautiful surrounding & close to town centre with lovely bars & restaurants

Gaynor, United Kingdom

Location was superb and the room was amazing as I had a free upgrade. Huge but maybe a strange feature was the bath and shower were in the room although the toilet was in a small separate room.

Simon, United Kingdom

The afternoon tea is a must - sit in the beautiful conservatory to add to the atmosphere 💜

Judith, United Kingdom

Beautiful hotel , good location and friendly staff

Carol, United Kingdom

Staff friendly and welcoming on arrival and throughout our stay. Room large, clean and with plenty of hot water. Excellent location and parking easy. Breakfast good - only had continental but was more than enough for us. Would recommend it and stay there again.

Maureen, United Kingdom

Very friendly, pleasant staff. Easy to find, secure underground parking. Excellent location. Good wifi. Nice, though not particularly large, room, very comfortable bed, pillows, duvet. Good shower but bath didn't drain very well so probably needed unblocking a bit. Some sensibly priced after dinner drinks - though we had dinner elsewhere.

Richard, United Kingdom

location is good for Montpellier, breakfast staff very pleasant

Louise, United Kingdom

Staff were very welcoming at all times. The hotel had a lovely relaxed atmosphere plenty of space to sit and relax.

David, United Kingdom

Great location for Literature Festival. Friendly, helpful staff. Very clean. Good shower, good wifi, comfortable bed and pillows. Lovely tea and toast and good choice at breakfast.

Jacqueline, United Kingdom

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9.1

Excellent location!
Great neighbourhood
Very comfy beds
Great neighbourhood
Very comfy beds
Very comfy beds
Very comfy beds
Great neighbourhood
Very comfy beds
Very comfy beds
Very comfy beds
Great neighbourhood
Very comfy beds
Very comfy beds
Very comfy beds
Very comfy beds
Very comfy beds
Very comfy beds
Very comfy beds
Great check-in experience
Great check-in experience
Great check-in experience
Great check-in experience

What guests loved the most:
“Helpful cheerful staff. Amazing breakfast, quiet even on a Friday night.”

Tabatha United Kingdom
“Beautiful surrounding & close to town centre with lovely bars & restaurants”

Gaynor United Kingdom
“Location was superb and the room was amazing as I had a free upgrade. Huge but maybe a strange feature was the bath and shower were in the room although the toilet was in a small separate room.”

Simon United Kingdom
“The afternoon tea is a must - sit in the beautiful conservatory to add to the atmosphere 💜”

Judith United Kingdom
“Beautiful hotel , good location and friendly staff”

Carol United Kingdom
“Staff friendly and welcoming on arrival and throughout our stay. Room large, clean and with plenty of hot water. Excellent location and parking easy. ”

Maureen United Kingdom
“Very friendly, pleasant staff. Easy to find, secure underground parking. Excellent location. Good wifi. Nice, though not particularly large, room, very comfortable bed, pillows, duvet. ”

Richard United Kingdom
“location is good for Montpellier, breakfast staff very pleasant”

Louise United Kingdom
“Staff were very welcoming at all times. The hotel had a lovely relaxed atmosphere plenty of space to sit and relax.”

David United Kingdom
“Great location for Literature Festival. Friendly, helpful staff. Very clean. Good shower, good wifi, comfortable bed and pillows. Lovely tea and toast and good choice at breakfast.”

Jacqueline United Kingdom

Situated in the heart of the fashionable Montpellier district, Malmaison Cheltenham blends modern architecture and design with traditional regency elegance. Free WiFi is available throughout the hotel and free parking is provided on a strictly first-come, first-served basis. Cheltenham town centre is just 5 minutes' walk along the Promenade and Montpellier Gardens, a main venue for Jazz, Science and Literature Festival events, is just 2 minutes' walk from the hotel.

Each room features individual artwork, Egyptian cotton linen and en-suite bathrooms. Some rooms have modern, open-plan bathrooms and Nespresso machines, while others boast their own private balcony.

The on-site brasserie has a theatre kitchen and open hearth oven. Guests can enjoy a light snack in the lounge, as well as a 3-course Sunday lunch menu and afternoon tea in a Grade I listed conservatory. In the warmer months, drinks can be taken on the terrace.

Cheltenham Spa Rail Station just 15-20 minutes’ walk from the hotel, while Cheltenham Racecourse is a 10-minute drive away. The historic 19th-century Pittville Pump Room and gardens are 15 minutes' walk from the hotel.

This is our guests' favourite part of Cheltenham, according to independent reviews.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

We speak your language!

Malmaison Cheltenham has been welcoming Booking.com guests since 26 Nov 2010.

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Most popular facilities

Parking

Pets allowed

Free WiFi

Restaurant

Non-smoking rooms

Facilities for disabled guests

Bar

Good for couples - they rate the facilities 8.3 for two-person stays.

Guests love...

“comfy bed”
78 related reviews

“friendly staff”
76 related reviews

“lovely hotel”
50 related reviews

“boutique style”

Situated in the guests' favourite area of Cheltenham, this hotel has an excellent location score of 9.1.

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental

Free WiFi
Guests consistently rate the WiFi as excellent

Private parking at hotel

Loyal customers

There are more repeat guests here than most other properties.

Checkin day

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Availability

When would you like to stay at Malmaison Cheltenham?

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Just booked in Cheltenham: 9 hotels like Malmaison Cheltenham were just booked on our site

Hotel surroundings – Guests loved walking around the neighbourhood!

Closest landmarks

Cheltenham Town Hall
0.3 miles
Cheltenham General Hospital
0.6 miles
University of Gloucestershire
0.6 miles
Sudeley Castle
6.6 miles
Gloucestershire Royal Hospital
6.6 miles
Winfield Hospital
6.8 miles
Kingsholm Stadium
6.9 miles
Gloucester Cathedral
7.3 miles
Strensham Services M5
12.1 miles
Broadway Tower
13.8 miles

Restaurants and markets

The Co-operative Food Supermarket
0.2 miles
Marks & Spencer Supermarket
0.6 miles
Cafe Mocha Cafe/bar
0.7 miles

Closest airports

Gloucestershire Airport
3.5 miles
Birmingham Airport
41.3 miles
Bristol Airport
44.2 miles

What travellers love about this location

“Beautiful ‘beautique’ hotel in the best sense of the phrase. Small with attention to detail. Well decorated and excellent rooms with thought applied to every de...”

Paul

United Kingdom

9.1

“Great staff and location, just a nice experience!! ;)”

Andy

United Kingdom

“Great location and have used before.”

Black

United Kingdom

8.3

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1 restaurant on site

MAL Brasserie

Cuisine: British

Menu: À la carte

3 reasons to choose Malmaison Cheltenham

Why book with us

Manage your bookings online

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House rules Malmaison Cheltenham takes special requests - add in the next step!

Check-in

15:00 - 00:00

Check-out

Until 12:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Children are welcome

0 - 2 years	Can use a cot upon request	FREE
0 - 2 years	Can use an extra bed upon request	£30 per child, per night
3 - 12 years	Can use an extra bed upon request	£30 per child, per night

The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.

Pets

Free! Pets are allowed on request. No extra charges.

Malmaison Cheltenham accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle childrens extra bed charges directly with the hotel.

“Location was superb and the room was amazing as I had a free upgrade. Huge but maybe a strange feature was the bath and shower were in the room although the toilet was in a small separate room.”

Simon

“Staff friendly and welcoming on arrival and throughout our stay. Room large, clean and with plenty of hot water. Excellent location and parking easy. Breakfast good - only had continental but was more than enough for us. Would recommend it and stay there again.”

Maureen

“Very friendly, pleasant staff. Easy to find, secure underground parking. Excellent location. Good wifi. Nice, though not particularly large, room, very comfortable bed, pillows, duvet. Good shower but bath didn't drain very well so probably needed unblocking a bit. Some sensibly priced after dinner drinks - though we had dinner elsewhere.”

Richard

“Great location for Literature Festival. Friendly, helpful staff. Very clean. Good shower, good wifi, comfortable bed and pillows. Lovely tea and toast and good choice at breakfast.”

Jacqueline

See all guest reviews for Malmaison Cheltenham

Newest reviews for Malmaison Cheltenham

Reviewed: 15 November 2018

Jane
United Kingdom
7.1

“Lovely but overpriced and definitely paying a premium for malmaison branding.”
- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 1 night
- • Submitted via mobile
On-site parking not available by the time we arrived at 6 and at 135 for room only and no parking it was very overpriced.
Nice hotel, friendly staff, nice location.

Stayed in October 2018
Reviewed: 14 November 2018

Anonymous
United Kingdom
9.2

“Overall very nice and have re booked to use again - twice.”
- • Business trip
- • Solo traveller
- • Small Double Room
- • Stayed 1 night
Room 128 - very small and a bit claustraphobic Parking - was no spaces when i got there but someone left after i had been there a few mins so managed to park ok - be good to let people know what to do if no spaces as it looked like the roads were for residents or limited time wise
Location is excellent Reception staff very friendly

Stayed in November 2018
Reviewed: 14 November 2018

Claire
United Kingdom
10

Exceptional
- • Business trip
- • Solo traveller
- • Small Double Room
- • Stayed 1 night
- • Submitted via mobile
Fabulous hotel!

Stayed in November 2018
Reviewed: 14 November 2018

Fiona
United Kingdom
8.8

“Really enjoyable, fab location and really friendly staff”
- • Business trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
struggled with the shower - low water pressure in the morning so shower was disappointing.
bed was really comfy and a fab location

Stayed in November 2018
Reviewed: 13 November 2018

Tabatha
United Kingdom

1 helpful vote
8.3

Very good
- • Business trip
- • Solo traveller
- • Small Double Room
- • Stayed 1 night
- • Submitted via mobile
Weirdly shaped room (128) lots of awkwardness built in to the room design. No Nespresso maker
Helpful cheerful staff. Amazing breakfast, quiet even on a Friday night.

Stayed in November 2018
Reviewed: 12 November 2018

Anonymous
United Kingdom
7.1

Good
- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Reception staff not very welcoming or friendly didn't tell us about restaurant offers saw it on a sign outside when leaving
Location perfect

Stayed in November 2018
Reviewed: 12 November 2018

Gaynor
United Kingdom
10

“Fab weekend in a fab hotel & fab city”
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Everything was lovely
Beautiful surrounding & close to town centre with lovely bars & restaurants

Stayed in November 2018
Reviewed: 11 November 2018

Simon
United Kingdom
10

“Very highly recommended hotel indeed.”
- • Business trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Service in the restaurant was a shade slow and they slightly messed up my order but I was refunded with 10% off the bill without asking. My toast was also forgotten the following morning but I had a train to catch! Food quality though was fantastic and extremely tasty indeed.
Location was superb and the room was amazing as I had a free upgrade. Huge but maybe a strange feature was the bath and shower were in the room although the toilet was in a small separate room.

Stayed in November 2018
Reviewed: 11 November 2018

Judith
United Kingdom
9.2

“Great stay, thank you.”
- • Leisure trip
- • Couple
- • Executive King Room
- • Stayed 2 nights
- • Submitted via mobile
Mood lighting in the room was a bit annoying. Would be good to have the option of brighter lighting when needed.
The afternoon tea is a must - sit in the beautiful conservatory to add to the atmosphere 💜

Stayed in November 2018
Reviewed: 2 November 2018

Carol
United Kingdom
10

Exceptional
- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 2 nights
- • Submitted via mobile
Beautiful hotel , good location and friendly staff

Stayed in October 2018
Reviewed: 1 November 2018

Maureen
United Kingdom
10

“Relaxing stay in superb hotel”
- • Leisure trip
- • Group of friends
- • Executive Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Can’t honestly fault anything
Staff friendly and welcoming on arrival and throughout our stay. Room large, clean and with plenty of hot water. Excellent location and parking easy. Breakfast good - only had continental but was more than enough for us. Would recommend it and stay there again.

Stayed in October 2018
Reviewed: 31 October 2018

Richard
United Kingdom

2 helpful votes
9.6

“Excellent stay with friends.”
- • Leisure trip
- • Group of friends
- • Standard Double Room
- • Stayed 1 night
Lighting was a bit dim - though maybe we couldn't find the "undim" controls. Lots of very expensive extras available in the room - didn't give a particularly good impression, but we've stayed at Malmaisons before, and that's, regrettably, expected. Our booking confirmation said Breakfast was included - though a cooked breakfast had we wanted it - we didn't - would have been extra (not much though).
Very friendly, pleasant staff. Easy to find, secure underground parking. Excellent location. Good wifi. Nice, though not particularly large, room, very comfortable bed, pillows, duvet. Good shower but bath didn't drain very well so probably needed unblocking a bit. Some sensibly priced after dinner drinks - though we had dinner elsewhere.

Stayed in October 2018
Reviewed: 29 October 2018

George
United Kingdom
10

“fantastic”
- • With a pet
- • Leisure trip
- • Couple
- • Executive King Room
- • Stayed 2 nights
please change the coffee in the rooms, we didn't use the capsules as it seemed a bit high tech and the filter coffee sachets were a nightmare and very messy, the coffee didn't taste that great either !
great friendly staff and atmosphere

Stayed in October 2018
Reviewed: 28 October 2018

John
United Kingdom
5.4

“A disappointing, underwhelming and over priced hotel, wish we had stayed somewhere else.”
- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Where do I start?! Parking was not free as stated as there were very few spaces which were taken and we had to park on the road @ £5 per day, found out there was a permit for £5 for a complete stay, but it was too late after we had already parked and checked in...(this arrangement should be made clear on website). The bedroom and ensuite were small and certainly not up to a superior room as stated and priced. Bath/shower leaked onto floor. The Ren static shower gels look liked they have been recycled too many times as labels were all peeling off. No clothes drawers in bedroom (not sure how this would work for a long stay). We had to endure the boom, boom sound of the Friday night disco which came from the bar area, right next to restaurant are we were dining in. We asked for the door to be shut and the head waiter seemed to think it was somehow funny and that we should enter into the spirit of things whilst wiggling her hips at us!! Very dissapointed with the food which at best was very average. We were positioned next to and facing the kitchen, rather back towards the dining area. This normally wouldn’t be such a problem... apart from all we could see was the dishes being washed! We complained to the reception about our stay (which fortunately was only one night, for my wife’s birthday) and the noise we had to endure during our meal. But the puzzling response we got back was “it’s the mailmaisson way!”. Having said that, our complaint was dealt with in a satisfactory manor by the reception staff.
Location, comfy bed, period features and decor.

Stayed in October 2018
Reviewed: 27 October 2018

Julian
United Kingdom
9.5

“Short”
- • Leisure trip
- • Solo traveller
- • Small Double Room
- • Stayed 1 night
- • Submitted via mobile
Breakfast not included in rate
Style, parking

Stayed in October 2018

Sleeps	Room type
	Standard Double Room 1 large double bed	Show prices
Start of dialog content 댴 Private bathroom These double rooms have a queen-size bed, monsoon shower and REN toiletries. Room facilities: • Tea/Coffee Maker • Minibar • Shower • Safety Deposit Box • TV • Telephone • Hairdryer • Iron • Radio • Desk • Ironing Facilities • Free toiletries • Toilet • Private bathroom • Heating • Satellite Channels • Cable Channels • Bath or Shower • Carpeted • Flat-screen TV • Electric kettle • Towels/Sheets (extra fee) • Garden view • Coffee machine • City view • Towels • Linen • Upper floors accessible by lift • Clothes rack • Toilet paper Free WiFi! Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date / / Check-in date Check-out date / / Check-out date Rooms Adults Children End of dialog content
	Superior Double Room 1 large double bed	Show prices
Start of dialog content 댴 Private bathroom This room offers more living space and custom decor, and offer a queen-size bed, a bath, monsoon shower, robes and REN toiletries. Room facilities: • Tea/Coffee Maker • Minibar • Shower • Bath • Safety Deposit Box • TV • Telephone • Hairdryer • Iron • Bathrobe • Radio • Desk • Ironing Facilities • Free toiletries • Toilet • Private bathroom • Heating • Satellite Channels • Cable Channels • Bath or Shower • Carpeted • Flat-screen TV • Electric kettle • Towels/Sheets (extra fee) • Garden view • Coffee machine • City view • Towels • Linen • Upper floors accessible by lift • Clothes rack • Toilet paper Free WiFi! Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date / / Check-in date Check-out date / / Check-out date Rooms Adults Children End of dialog content
	Executive King Room 1 extra-large double bed	Show prices
Start of dialog content 댴 Private bathroom The Executive King Room offers additional living space and a king-size bed. Many rooms have an open bathing area in the main room with a free standing bath, a separate shower, robes and REN toiletries. Room facilities: • Tea/Coffee Maker • Minibar • Shower • Bath • Safety Deposit Box • TV • Telephone • Hairdryer • Iron • Bathrobe • Radio • Desk • Ironing Facilities • Free toiletries • Toilet • Private bathroom • Heating • Satellite Channels • Cable Channels • Bath or Shower • Carpeted • Flat-screen TV • Dining area • Electric kettle • Towels/Sheets (extra fee) • Garden view • Coffee machine • City view • Towels • Linen • Entire unit located on ground floor • Upper floors accessible by lift • Entire unit wheelchair accessible • Clothes rack • Toilet paper Free WiFi! Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date / / Check-in date Check-out date / / Check-out date Rooms Adults Children End of dialog content
	Small Double Room 1 double bed	Show prices
Start of dialog content 댴 Private bathroom These bedrooms come with a queen-size bed, a monsoon shower and REN toiletries. Room facilities: • Tea/Coffee Maker • Minibar • Shower • Safety Deposit Box • TV • Telephone • Hairdryer • Iron • Radio • Desk • Ironing Facilities • Free toiletries • Toilet • Private bathroom • Heating • Satellite Channels • Cable Channels • Bath or Shower • Carpeted • Flat-screen TV • Electric kettle • Towels/Sheets (extra fee) • Garden view • Coffee machine • Towels • Linen • Upper floors accessible by lift • Clothes rack • Toilet paper Free WiFi! Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date / / Check-in date Check-out date / / Check-out date Rooms Adults Children End of dialog content
	Executive Twin Room 1 extra-large double bed	Show prices
Start of dialog content 댴 Private bathroom The Executive Twin Room offers additional living space and a king-size bed that can be converted into Continental twin beds. Additional amenities include a monsoon shower and bath, robes and REN toiletries. Room facilities: • Tea/Coffee Maker • Minibar • Shower • Bath • Safety Deposit Box • TV • Telephone • Hairdryer • Iron • Bathrobe • Radio • Desk • Ironing Facilities • Free toiletries • Toilet • Private bathroom • Heating • Satellite Channels • Cable Channels • Bath or Shower • Carpeted • Flat-screen TV • Dining area • Electric kettle • Towels/Sheets (extra fee) • Garden view • Coffee machine • City view • Towels • Linen • Entire unit located on ground floor • Upper floors accessible by lift • Entire unit wheelchair accessible • Clothes rack • Toilet paper Free WiFi! Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date / / Check-in date Check-out date / / Check-out date Rooms Adults Children End of dialog content

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Malmaison Cheltenham