Name: Malmaison Cheltenham
Address: Bayshill Road, Cheltenham, GL50 3AS, United Kingdom, Bayshill Road, Gloucestershire, GL50 3AS, UK
Price range: Prices for upcoming dates start at £99 per night (We Price Match)
Rating: 8.4

Info & prices
Facilities
House rules
The fine print
Guest reviews (957)

Hotel Malmaison Cheltenham

Bayshill Road, Cheltenham, GL50 3AS, United Kingdom –

Cheltenham Town Hall: only 6 minutes away! (500 yards on foot)

Lock in a great price for Malmaison Cheltenham - rated 8.4 by recent guests.

to get started.

The rooms were clean, tidy an well equipped. For the money you will struggle to find the quality elsewhere

Mike, United Kingdom

The hotel is in a great location with the town centre about 5 minutes walk away. Parking is a little tight. There is limited space in the car park belonging to the hotel and the surrounding area requires permits which can be purchased at hotel reception. We had booked a small room as we were in town for the Jazz Festival and did not intend on spending a lot of time in the hotel. The room size was reasonable with a tiny bathroom attached. We had food in the hotel restaurant in the evening and it was very good. The choice for breakfast was good as well.

Ulrike, United Kingdom

The location of this hotel is excellent, great part of the Montpelier district. There are good eating places and bars close by. The parking is very good at the hotel. Staff very friendly and helpful.

Diane, United Kingdom

The girl who tended the bar went out of her way to accommodate us despite an apparent shortage of trained hotel staff.

Keith, United Kingdom

Lovely decor, great location and staff were very friendly and helpful.

Jo, Portugal

Receptionist girl was amazing - nothing was too much trouble All staff were very caring Food was very goodlier

Healy, Australia

The room was comfortable and had appropriate facilities. Location is good with easy access to the town and numerous eating/drinking places.

Mike, United Kingdom

All the staff were wonderful, and really made for a great stay. It was a high quality hotel, but without any pretention. I would stay there again.

Amj, United Kingdom

Beautiful interior design, location excellent, staff excellent

Michael, United Kingdom

My partner and I absolutely loved our stay at the hotel. The staff were excellent and made the stay very pleasurable and without any problems. The hotel was very generous in offering upgraded facilities to myself due to my stay being in celebration of my 21st birthday. An extremely professional yet friendly hotel which I absolutely shall visit again!

Sophie, United Kingdom

Image of the property Image of the property Image of the property Image of the property

9.1

Excellent location!
Highly rated for:
Great neighbourhood
Highly rated for:
Very comfy beds
Highly rated for:
Great neighbourhood
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
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Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience

What guests loved the most:
“The rooms were clean, tidy an well equipped. For the money you will struggle to find the quality elsewhere”

Mike United Kingdom
“The hotel is in a great location with the town centre about 5 minutes walk away. Parking is a little tight. ”

Ulrike United Kingdom
“The location of this hotel is excellent, great part of the Montpelier district. There are good eating places and bars close by. The parking is very good at the hotel. Staff very friendly and helpful.”

Diane United Kingdom
“The girl who tended the bar went out of her way to accommodate us despite an apparent shortage of trained hotel staff.”

Keith United Kingdom
“Lovely decor, great location and staff were very friendly and helpful.”

Jo Portugal
“Receptionist girl was amazing - nothing was too much trouble All staff were very caring Food was very goodlier”

Healy Australia
“The room was comfortable and had appropriate facilities. Location is good with easy access to the town and numerous eating/drinking places.”

Mike United Kingdom
“All the staff were wonderful, and really made for a great stay. It was a high quality hotel, but without any pretention. I would stay there again.”

Amj United Kingdom
“Beautiful interior design, location excellent, staff excellent”

Michael United Kingdom
“My partner and I absolutely loved our stay at the hotel. The staff were excellent and made the stay very pleasurable and without any problems. ”

Sophie United Kingdom

Situated in the heart of the fashionable Montpellier district, Malmaison Cheltenham blends modern architecture and design with traditional regency elegance. Free WiFi is available throughout the hotel, parking is available on-site or via street permits charged at GBP 5 a night. Cheltenham town centre is just 5 minutes' walk along the Promenade and Montpellier Gardens, a main venue for Jazz, Science and Literature Festival events, is just 2 minutes' walk from the hotel.

Each room features individual artwork, Egyptian cotton linen and en-suite bathrooms. Some rooms have modern, open-plan bathrooms and Nespresso machines, while others boast their own private balcony.

The on-site brasserie has a theatre kitchen and open hearth oven. Guests can enjoy a light snack in the lounge, as well as a 3-course Sunday lunch menu and afternoon tea in a Grade I listed conservatory. In the warmer months, drinks can be taken on the terrace.

Cheltenham Spa Rail Station just 15-20 minutes’ walk from the hotel, while Cheltenham Racecourse is a 10-minute drive away. The historic 19th-century Pittville Pump Room and gardens are 15 minutes' walk from the hotel.

This is our guests' favourite part of Cheltenham, according to independent reviews.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

We speak your language!

Malmaison Cheltenham has been welcoming Booking.com guests since 26 Nov 2010.
Hotel chain/brand: Malmaison

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Most popular facilities

Parking

Pets allowed

Spa and wellness centre

Free WiFi

Restaurant

Non-smoking rooms

Bar

Good for couples - they rate the facilities 8.1 for two-person stays.

Guests love...

“friendly staff”
78 related reviews

“comfy bed”
74 related reviews

“lovely hotel”
48 related reviews

“boutique style”

Situated in the best rated area in Cheltenham, this hotel has an excellent location score of 9.1

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian

Free WiFi
Guests consistently rate the WiFi as excellent

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.

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Availability

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Children

7 properties in Cheltenham like Malmaison Cheltenham were booked in the last 12 hours on our site

3 reasons to choose Malmaison Cheltenham

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Hotel surroundings – Guests loved walking around the neighbourhood!

Closest landmarks

Cheltenham Town Hall
0.3 miles
Cheltenham General Hospital
0.6 miles
University of Gloucestershire
0.6 miles
Sudeley Castle
6.6 miles
Gloucestershire Royal Hospital
6.6 miles
Winfield Hospital
6.8 miles
Kingsholm Stadium
6.9 miles
Gloucester Cathedral
7.3 miles
Strensham Services M5
12.1 miles
Broadway Tower
13.8 miles

Restaurants and markets

The Co-operative Food Supermarket
0.2 miles
Marks & Spencer Supermarket
0.6 miles
Cafe Mocha Cafe/bar
0.7 miles

Closest airports

Gloucestershire Airport
3.5 miles
Birmingham Airport
41.3 miles
Bristol Airport
44.2 miles

What travellers love about this location

“Lovely decor, great location and staff were very friendly and helpful.”

Portugal

8.7

“I booked last minute and expected my cosy double room to be poky but it was absolutely fine. Comfy bed, great shower and good hospitality tray complete with hot...”

Chezzie129

United Kingdom

“The bedroom was lovely especially as we were upgraded and the hotel itself is really very nice and the staff on Reception are really helpful. The hotel has a fa...”

Phoebe

United Kingdom

8.7

Are you missing any information about this area?

Brilliant!

1 restaurant on site

Chez Mal Brasserie

Cuisine: British

Open for: Breakfast, Lunch, Dinner, High tea

Menu: À la carte

House rules Malmaison Cheltenham takes special requests - add in the next step!

Check-in

15:00 - 00:00

Check-out

Until 12:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Children are welcome

0 - 2 years	Can use a cot upon request	FREE
0 - 2 years	Can use an extra bed upon request	£30 per child, per night
3 - 12 years	Can use an extra bed upon request	£30 per child, per night

The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.

Pets

Pets are allowed. Charges may be applicable.

Malmaison Cheltenham accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle childrens extra bed charges directly with the hotel.

Parking can be pre-booked with reception prior to arrival. On-site car parking is chargeable at a daily rate of GBP 5.00 from 15:00 on the day of arrival till 12:00 on the day of departure, the car park will be a registration recognition.

Breakfast inclusive rates include a continental breakfast priced at GBP 15 per person. Guests wishing to choose from the A La Carte full breakfast menu, there will be an additional GBP 2 per person upgrade cost charged on departure at the hotel.

Massage, nail and beauty treatments are available by appointment at Gee’s Beauty prior to arrival. There is a steam room also available for guests to use. Please contact the property after booking to make a reservation.

“The hotel is in a great location with the town centre about 5 minutes walk away. Parking is a little tight. There is limited space in the car park belonging to the hotel and the surrounding area requires permits which can be purchased at hotel reception. We had booked a small room as we were in town for the Jazz Festival and did not intend on spending a lot of time in the hotel. The room size was reasonable with a tiny bathroom attached. We had food in the hotel restaurant in the evening and it was very good. The choice for breakfast was good as well.”

Ulrike

“The location of this hotel is excellent, great part of the Montpelier district. There are good eating places and bars close by. The parking is very good at the hotel. Staff very friendly and helpful.”

Diane

“My partner and I absolutely loved our stay at the hotel. The staff were excellent and made the stay very pleasurable and without any problems. The hotel was very generous in offering upgraded facilities to myself due to my stay being in celebration of my 21st birthday. An extremely professional yet friendly hotel which I absolutely shall visit again!”

Sophie

See all guest reviews for Malmaison Cheltenham

Newest reviews for Malmaison Cheltenham

Reviewed: 25 May 2019

Mike
United Kingdom
10

“Great weekend stay, top quality staff an hotel”
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
The rooms were clean, tidy an well equipped. For the money you will struggle to find the quality elsewhere

Stayed in May 2019
Reviewed: 25 May 2019

Kevin
United Kingdom
8.8

Fabulous
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
Slow service, had to ask several times to receive milk, waited ages to be served then to be told to just help ourselves to continental buffet
Excellent room, very comfortable bed

Stayed in May 2019
Reviewed: 19 May 2019

Tim
United Kingdom

2 helpful votes
6.3

“Poor for the money”
- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
We booked 2 standard doubles but one was obviously a”cosy” one. The bed was in such a small space you couldn’t even get on both sides. The breakfast took 30 mins to arrive and when it did it certainly wasn’t worth the £17!! Don’t eat here, there are loads of good brunch places within 5 minutes walk. The decent sized room was very hot and the air conditioning was really poor. It was only May so it might be even worse in the summer. Avoid room 227 unless it is redefined as “cosy” as it is NOT standard.
Comfy beds and pillows

Stayed in May 2019
Reviewed: 15 May 2019

Andrew
United Kingdom
6.3

“Ok only when expecting better”
- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 1 night
- • Submitted via mobile
Pokey room, tired, too hot, not quite as nice as reputation would lead you to expect
Superb location

Stayed in May 2019
Reviewed: 13 May 2019

David
United Kingdom
7.9

“The location for what we wanted was excellent”
- • Leisure trip
- • Group of friends
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Breakfast was slow and a bit chaotic. I would suggest lack of staff. They did there best. The standard double room is very small.
The bed was very comfortable.

Stayed in May 2019
Reviewed: 12 May 2019

Wendy
United Kingdom
6.3

“Short stay so didn’t get to appreciate facilities”
- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Room was stark with tiled walls and an enormous bath next to the bed which dominated the room. We felt like we were sleeping in a bathroom which effectively we were
Locations

Stayed in May 2019
Reviewed: 12 May 2019

Susan
United Kingdom
6.3

“Will never stay again”
- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 1 night
- • Submitted via mobile
Tiny room. Difficult to get in and out of the shower. No room to put anything. Light shines in around curtains and door frame. Lift out of order on Saturday eve. No space in car park so had to pay to park on the road. Room badly lit. No makeup mirrors. Sadly a bad experience all round. Spoilt my birthday treat.
Good location

Stayed in May 2019
Reviewed: 9 May 2019

Ulrike
United Kingdom
8.3

Very good
- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 1 night
The hotel is in a great location with the town centre about 5 minutes walk away. Parking is a little tight. There is limited space in the car park belonging to the hotel and the surrounding area requires permits which can be purchased at hotel reception. We had booked a small room as we were in town for the Jazz Festival and did not intend on spending a lot of time in the hotel. The room size was reasonable with a tiny bathroom attached. We had food in the hotel restaurant in the evening and it was very good. The choice for breakfast was good as well.

Stayed in May 2019
Reviewed: 9 May 2019

Martin
United Kingdom

1 helpful vote
8.3

“Very acceptable for a 1 or 2 nt stay”
- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 1 night
- • Submitted via mobile
Breakfast coffee was poor,very weak! Should be very easy to produce simple filter coffee
Easy relaxed atmosphere

Stayed in May 2019
Reviewed: 9 May 2019

Andrew
United Kingdom
4.6

“A very disappointing stay, and unlikely to stay there again.”
- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 3 nights
The parking was not ideal. We had to pay for a permit because the car park had to be pre-booked although we were given no prior notice of this. The cooked breakfasts were of a poor standard. There were issues with the lights in our room which were not resolved to our satisfaction.
Great location.

Stayed in May 2019
Reviewed: 8 May 2019

Diane
United Kingdom
8.3

“Good hotel in an excellent location. Would recommend people to stay here.”
- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
The room we had was disappointing for the price, it was very small.
The location of this hotel is excellent, great part of the Montpelier district. There are good eating places and bars close by. The parking is very good at the hotel. Staff very friendly and helpful.

Stayed in May 2019
Reviewed: 7 May 2019

Jeremy
United Kingdom
5.4

Passable
- • Business trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Service including continental breakfast falls very short of visits in years gone by, extremely slow service and large number of breakfast items had run out and not been restocked, after 3 requests we gave up on the toast! Many other guests expressing the same sentiment of whom quite a few had visited Malmaison properties over many years. Lights in room failed, then turned on and off ALL night. Disappointing
Great property and location

Stayed in May 2019
Reviewed: 7 May 2019

Keith
United Kingdom
6.7

“Below average.”
- • Leisure trip
- • Couple
- • Executive King Room
- • Stayed 2 nights
- • Submitted via mobile
Most staff were hard to find and inexperienced. Television facilities were wholly inadequate. In particular, expected Sky television unavailable and no access to Netflix. Lights and environmental controls difficult to operate.
The girl who tended the bar went out of her way to accommodate us despite an apparent shortage of trained hotel staff.

Stayed in May 2019
Reviewed: 7 May 2019

John
United Kingdom
7.9

“Great location just a five minute walk to the town centre”
- • Leisure trip
- • Couple
- • Executive King Room
- • Stayed 2 nights
- • Submitted via mobile
The external display lighting made the bedroom too light during night time
The bed was very comfortable

Stayed in May 2019
Reviewed: 6 May 2019

Emma
United Kingdom
7.9

“Good for the money. Location excellent for the jazz festival”
- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 2 nights
- • Submitted via mobile
Understaffed at breakfast, couldn't offer vegetarian breakfast as had run out of vege sausages. Reception seating area scruffy and dirty
Excellent location. Very comfy beds

Stayed in May 2019

Sleeps	Room type
	Standard Double Room 1 large double bed	Show prices
Start of dialog content 댴 Private bathroom Parking These double rooms have a queen-size bed, monsoon shower and REN toiletries. Room facilities: • Tea/Coffee Maker • Minibar • Shower • Safety Deposit Box • TV • Telephone • Hairdryer • Iron • Radio • Desk • Ironing Facilities • Free toiletries • Toilet • Private bathroom • Heating • Satellite Channels • Cable Channels • Bath or Shower • Carpeted • Flat-screen TV • Electric kettle • Towels/Sheets (extra fee) • Garden view • Coffee machine • City view • Towels • Linen • Upper floors accessible by lift • Clothes rack • Toilet paper Free WiFi! Parking: Private parking is possible on site (reservation is needed) and costs GBP 5 per day. Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date Check-out date Rooms Adults Children End of dialog content
	Superior Double Room 1 large double bed	Show prices
Start of dialog content 댴 Private bathroom Parking This room offers more living space and custom decor, and offer a queen-size bed, a bath, monsoon shower, robes and REN toiletries. Room facilities: • Tea/Coffee Maker • Minibar • Shower • Bath • Safety Deposit Box • TV • Telephone • Hairdryer • Iron • Bathrobe • Radio • Desk • Ironing Facilities • Free toiletries • Toilet • Private bathroom • Heating • Satellite Channels • Cable Channels • Bath or Shower • Carpeted • Flat-screen TV • Electric kettle • Towels/Sheets (extra fee) • Garden view • Coffee machine • City view • Towels • Linen • Upper floors accessible by lift • Clothes rack • Toilet paper Free WiFi! Parking: Private parking is possible on site (reservation is needed) and costs GBP 5 per day. Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date Check-out date Rooms Adults Children End of dialog content
	Executive King Room 1 extra-large double bed	Show prices
Start of dialog content 댴 Private bathroom Parking The Executive King Room offers additional living space and a king-size bed. Many rooms have an open bathing area in the main room with a free standing bath, a separate shower, robes and REN toiletries. Room facilities: • Tea/Coffee Maker • Minibar • Shower • Bath • Safety Deposit Box • TV • Telephone • Hairdryer • Iron • Bathrobe • Radio • Desk • Ironing Facilities • Free toiletries • Toilet • Private bathroom • Heating • Satellite Channels • Cable Channels • Bath or Shower • Carpeted • Flat-screen TV • Electric kettle • Towels/Sheets (extra fee) • Garden view • Coffee machine • City view • Towels • Linen • Entire unit located on ground floor • Upper floors accessible by lift • Entire unit wheelchair accessible • Clothes rack • Toilet paper Free WiFi! Parking: Private parking is possible on site (reservation is needed) and costs GBP 5 per day. Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date Check-out date Rooms Adults Children End of dialog content
	Small Double Room 1 double bed	Show prices
Start of dialog content 댴 Private bathroom Parking These bedrooms come with a queen-size bed, a monsoon shower and REN toiletries. Room facilities: • Tea/Coffee Maker • Minibar • Shower • Safety Deposit Box • TV • Telephone • Hairdryer • Iron • Radio • Desk • Ironing Facilities • Free toiletries • Toilet • Private bathroom • Heating • Satellite Channels • Cable Channels • Bath or Shower • Carpeted • Flat-screen TV • Electric kettle • Towels/Sheets (extra fee) • Garden view • Coffee machine • Towels • Linen • Upper floors accessible by lift • Clothes rack • Toilet paper Free WiFi! Parking: Private parking is possible on site (reservation is needed) and costs GBP 5 per day. Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date Check-out date Rooms Adults Children End of dialog content
	Executive Twin Room 1 extra-large double bed	Show prices
Start of dialog content 댴 Private bathroom Parking The Executive Twin Room offers additional living space and a king-size bed that can be converted into Continental twin beds. Additional amenities include a monsoon shower and bath, robes and REN toiletries. Room facilities: • Tea/Coffee Maker • Minibar • Shower • Bath • Safety Deposit Box • TV • Telephone • Hairdryer • Iron • Bathrobe • Radio • Desk • Ironing Facilities • Free toiletries • Toilet • Private bathroom • Heating • Satellite Channels • Cable Channels • Bath or Shower • Carpeted • Flat-screen TV • Electric kettle • Towels/Sheets (extra fee) • Garden view • Coffee machine • City view • Towels • Linen • Entire unit located on ground floor • Upper floors accessible by lift • Entire unit wheelchair accessible • Clothes rack • Toilet paper Free WiFi! Parking: Private parking is possible on site (reservation is needed) and costs GBP 5 per day. Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date Check-out date Rooms Adults Children End of dialog content

Hotel Malmaison Cheltenham

Malmaison Cheltenham 4-star hotel

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3 reasons to choose Malmaison Cheltenham

Why book with us

See availability Hotel surroundings – Excellent location - show map Guests loved walking around the neighbourhood!

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Chez Mal Brasserie

See availability Facilities of Malmaison Cheltenham Great facilities! Review score, 8.1

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Malmaison Cheltenham

Hotel surroundings – Guests loved walking around the neighbourhood!

Facilities of Malmaison Cheltenham Great facilities! Review score, 8.1

House rules Malmaison Cheltenham takes special requests - add in the next step!