“polite staff and the chef was understanding to our needs”

“Lovely location, lots of places nearby to eat and drink, upgraded to a river view, well worth it for people and water craft watching”

“very clean . easy access to places . staff were very pleasant and obliging. nothing was too much for them . dining staff were lovely and helpful .”

“Clean, comfortable, great staff, great location, good food. Nothing too much trouble”

“We have stayed at this hotel over twenty times we've never had a bad stay the breakfast is always good the staff are very good and the room was very clean”

“Evening meals were excellent Hotel's central position is a bonus Very comfortable double bed”

“Stayed here on a few occasions. Loacation is perfect.for an Easy stroll to the shops bars and restaurants”

“Location, room, and staff excellent. Breakfast on first morning (May 18th) excellent. Very central hotel, ideal and will go back. We stayed for 3 nights and look forward to returning as we loved York.”

“Location. This Hotel gets 5 stars for location - easy walking to Museum, Jorvik, Castle, Minster, Dungeons etc. Booked a room with river view on first floor. Welcomed by staff who were helpful and knowledgeable. Large double room with plenty of storage and good sized bathroom. Only there two nights but room refreshed daily. Excellent breakfast with meal cooked to order. Across the river from Quayside - recommend sitting there with a bottle of wine watching the river boats pass by.”

“Ideal location. Just 2 minutes walk to the centre. Nice and clean rooms. Tea and coffee facility in the room”