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Hotel The Upper House
The Green, Stoke on Trent, ST12 9AE, United Kingdom – Excellent location – show map
Excellent location – rated 9.5/10! (score from 641 reviews)
Real guests • Real stays • Real opinions
We liked the room and the atmosphere. Location was good for our purpose as it was close to Wedgewood but probably too remote for general touring without a car.
United KingdomLocation, the grounds, the breakfast...... Close to Wedgewood
United KingdomLocation was beautiful and the room was lovely and a good size for a family.
United KingdomWe received a room upgrade via booking.com (genius rate) which was a really nice room (bridgewater), with two windows on separate sides which meant in this hot weather there was always a lovely breeze, although there was a fan in the room if we needed it. Lovely modern bathroom with a wonderful shower (no bath) which could be either overhead rain shower style or using the standard shower head. The toiletries provided smelt wonderful and were lovely to use. The location was great and we stayed after a day at Alton Towers (30 min drive), as were heading off elsewhere after here. Dinner and breakfast were both great, the mushroom risotto was delicious. The lady on reception (Rachel) was ever so good, polite, helpful and appeared to do a bit of everything. The outside seating area was well kept and relaxing, with a table service due to the pandemic. We put everything on our room bill and paid in full when checking out.
United KingdomWe stayed 1 night on business and The hotel and grounds are beautiful. The staff were friendly and helpful, the room was very comfortable. It offers a great hotel, great location and great breakfast, and parking
United KingdomVery friendly staff, lovely room and a fantastic location. Breakfast and Dinner were good quality. Will definitely be back!
United KingdomLovely location, helpful and attentive staff, great breakfast- highly recommended
United KingdomEverything - the welcome, the service, the dinner, the breakfast, the view from the room. All just perfect.
United KingdomFirst class service, exellent evening meal and breakfast competant cheerful staff. Congratulations.
Isle of ManBeautiful location, rooms are well furnished, great breakfast, friendly staff. This is our 2nd stay and standards are consistently high.
United Kingdom- What guests loved the most:
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Shirley
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John
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Ron
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Dawn
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Stephen
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Rhian
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Al
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Richard
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Bernard
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Frances
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Categories:
Most popular amenities
4 reasons to choose The Upper House
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About The Upper House
Welcoming Booking.com guests since Jan 11, 2010
We speak your language
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Britannia Stadium3.5 miles
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Trentham Gardens3.6 miles
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Stafford Services Northbound M63.8 miles
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Stafford Services Southbound M64.6 miles
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Stoke Town Hall4.6 miles
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Stoke On Trent City Council4.6 miles
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Harplands Hospital4.8 miles
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Staffordshire University4.9 miles
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Royal Stoke University Hospital5.1 miles
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City Central Library5.8 miles
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Regent Theatre5.9 miles
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Shugborough Hall11.4 miles
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Alton Towers11.8 miles
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Manchester Airport29.6 miles
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East Midlands Airport35.3 miles
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Birmingham Airport38 miles
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RetrySustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel
Sustainability initiatives
These are the steps this property has taken to provide more sustainable and eco-friendly travel:
- Single-use shampoo, conditioner, and body wash bottles not used
- Single-use plastic stirrers not used
- Single-use plastic straws not used
- Single-use plastic water bottles not used
- Single-use plastic bottles not used
- Single-use plastic cups not used
- Single-use plastic cutlery/plates not used
- Option to opt out of daily room cleaning
- Option to reuse towels
- Most food provided at the property is locally sourced
- Most lighting throughout property uses energy-efficient LED bulbs
- 100% renewable electricity used throughout
- Electric car charging station
- Green spaces like (rooftop) gardens at the property
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 2 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
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Crib by request
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Free |
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Extra bed by request
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£25 per person, per night |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
The Upper House accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please inform The Upper House of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
FAQs about The Upper House
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From the nearest airport, you can get to The Upper House by:
- Car 1h
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Guests staying at The Upper House can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).
Breakfast option(s) include:
- Continental
- Full English/Irish
- Vegetarian
- Vegan
- Gluten-free
- À la carte
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Check-in at The Upper House is from 2:00 PM, and check-out is until 11:00 AM.
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Room options at The Upper House include:
- Single
- Double
- Twin/Double
- Suite
- Family
- Triple
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The Upper House offers the following activities/services (charges may apply):
- Golf course (within 2 miles)
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The Upper House has 1 restaurant:
- Restaurant
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The prices at The Upper House may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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The following parking options are available to guests staying at The Upper House (subject to availability):
- Parking on site
- Parking
- Secure parking
- Electric vehicle charging station
- Free parking
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The Upper House is 4.3 miles from the center of Stoke on Trent.