The Black Swan has been providing travelers with a warm welcome and famous hospitality for centuries. Once the main stop off for weary travelers on a stagecoach route linking Leeds to York, The Black Swan dates back to the 15th century. With an Elizabethan building on one end, a Tudor one to the other and a Georgian House in the middle, the Black Swan is wonderfully higgledy-piggledy, with bags of character. With its inviting open fires, cozy armchairs and warm welcome, The Black Swan is just the place to eat, drink, sleep and explore beautiful Helmsley from and attractions including nearby Rievaulx Abbey, Castle Howard, Helmsley Castle and Helmsley Walled Garden. Offering views of either market square or beautiful gardens, these recently refurbished bedrooms have fresh, traditional décor and tea and coffee facilities. All rooms feature a private bathroom, flat-screen TV, desk and free Wi-Fi.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

The Inn Collection Group
Hotel chain/brand
The Inn Collection Group

Property highlights

Top Location: Highly rated by recent guests (9.6)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Full English/Irish, Vegetarian, Vegan, Gluten-free, Buffet

Free Parking Available On Site


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
1 queen bed
or
2 twin beds
1 bunk bed
and
1 queen bed
1 sofa bed
and
1 queen bed
or
2 twin beds
and
1 sofa bed
1 queen bed
or
2 twin beds
1 queen bed
or
2 twin beds
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Guest reviews

Categories:

Staff
8.9
Facilities
8.4
Cleanliness
8.8
Comfort
8.8
Value for money
8.0
Location
9.6
Free WiFi
7.4
Low score for Helmsley
Select topics to read reviews:

See what guests loved the most:

  • Lucy
    United Kingdom United Kingdom
    Staff went above and beyond and food was excellent.
  • Tegwen
    United Kingdom United Kingdom
    Great location. Staff couldn't do enough to help - very friendly and professional. Comfy beds and room had a lovely view. Enjoyed the local Black Sheep bitter on tap in the bar.
  • William
    United States of America United States of America
    Rooms were generous and well appointed. Food and service great. Location is on the market square and near other local attractions. Several excellent pubs and restaurants nearby.

Area info

Restaurants
1 Restaurant On Site

  • Restaurant #1
    • Cuisine
      European
    • Open for
      Breakfast • Brunch • Dinner
    • Ambience
      Family-friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Amenities of The Black Swan - The Inn Collection Group
Great facilities! Review score, 8.4

Most popular amenities
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
Pets
Pets are allowed on request. Charges may apply.
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Street parking
Services
  • Daily housekeeping
  • Baggage storage
  • Packed lunches
  • Wake-up service/Alarm clock
  • Meeting/Banquet facilities
    Additional charge
Front Desk Services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
General
  • Smoke-free property
  • Heating
  • Carpeted
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
Languages Spoken
  • English

Property practice

This property told us they've implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, or nature.

House rules

The Black Swan - The Inn Collection Group takes special requests – add in the next step!

Check-in

From 3:00 PM to 11:00 PM

Check-out

From 7:30 AM to 10:30 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa American Express Cash is not accepted The Black Swan - The Inn Collection Group accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Special conditions apply for bookings of 5 or more rooms. When booking more than 5 rooms, our group terms and conditions will be applied - for further details contact us directly.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about The Black Swan - The Inn Collection Group

  • The Black Swan - The Inn Collection Group offers the following activities/services (charges may apply):

    • Room options at The Black Swan - The Inn Collection Group include:

      • Double
      • Single
      • Twin/Double
      • Family

    • Guests staying at The Black Swan - The Inn Collection Group can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

      Breakfast option(s) include:

      • Full English/Irish
      • Vegetarian
      • Vegan
      • Gluten-free
      • Buffet
      • À la carte

    • The Black Swan - The Inn Collection Group is 800 feet from the center of Helmsley. All distances are measured in straight lines. Actual travel distances may vary.

    • The Black Swan - The Inn Collection Group has 1 restaurant:

      • Restaurant #1

    • Check-in at The Black Swan - The Inn Collection Group is from 3:00 PM, and check-out is until 10:30 AM.

    • The prices at The Black Swan - The Inn Collection Group may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.