Inn

The Black Swan - The Inn Collection Group

Market Place, Helmsley, YO62 5BJ, United Kingdom – Excellent location – show map

Excellent location – rated 9.5/10! (score from 1605 reviews)

Real guests • Real stays • Real opinions

8.1
Very Good
1,605 reviews

Full of character and old world charm. Cozy fires. The waiters in the dining room were professional and friendly and the meal was very good.

Sally United Kingdom

Friendly staff, lovely location in the market square. Food was lovely especially the cheese souffle! The bed was very comfortable. Dog friendly too although we didn't travel with our dog this time.

Donna United Kingdom

Staff were friendly. Service was good. Room was nice and clean. Comfortable bed. Would recommend.

Jill United Kingdom

My room was a very nice size had everything I needed. Don't ever take the Haddock Chowder off the menu, it was fantastic. I was first down for breakfast and the member of staff in the dining areas was so bubbly, friendly and helpful. The eggs royale amazing, no scrimping on the smoked salmon. Thank you all for a nice stay, I will be back.

Rachel United Kingdom

Beautifully decorated for Christmas, quality of food at dinner was first class, very quirky layout and great location.

Hilary United Kingdom

Great location right in the centre of the very pretty village. Lovely old building with lots of character (expect creaky floors and lots of narrow stairs!), Beautiful countryside around.

Janet United Kingdom

Excellent location right on the town square and near Helmsley Castle and Gardens and the fantastic Rievaulx Abbey.

Jan United States of America

Lovely big room, large comfortable bed, quiet location. Excellent, friendly staff doing a very good job with the resources they had (said they were short staffed). Evening meal was delicious, service for evening meal and breakfast was first class.

Trevor United Kingdom

It was historic in a good way, exceedingly clean and tidy, very comfortable. Staff ever so helpful.

Nicholas United Kingdom

The location was very good, easy to find, car park available. Lots of other attractions in walking distance. Am a cyclist so excellent location as a base to then cycle and explore the surrounding country side. Breakfast was good and we had one evening meal, again good pub fare. Staff friendly and helpful.

David United Kingdom
8.1
Very Good
1,605 reviews
  • What guests loved the most:
  • “Full of character and old world charm. Cozy fires. The waiters in the dining room were professional and friendly and the meal was very good.”
    Sally Sally United Kingdom United Kingdom
  • “Friendly staff, lovely location in the market square. Food was lovely especially the cheese souffle! The bed was very comfortable. Dog friendly too although we didn't travel with our dog this time.”
    Donna Donna United Kingdom United Kingdom
  • “Staff were friendly. Service was good. Room was nice and clean. Comfortable bed. Would recommend.”
    Jill Jill United Kingdom United Kingdom
  • “My room was a very nice size had everything I needed. Don't ever take the Haddock Chowder off the menu, it was fantastic.”
    Rachel Rachel United Kingdom United Kingdom
  • “Beautifully decorated for Christmas, quality of food at dinner was first class, very quirky layout and great location.”
    Hilary Hilary United Kingdom United Kingdom
  • “Great location right in the centre of the very pretty village. Lovely old building with lots of character (expect creaky floors and lots of narrow stairs!), Beautiful countryside around.”
    Janet Janet United Kingdom United Kingdom
  • “Excellent location right on the town square and near Helmsley Castle and Gardens and the fantastic Rievaulx Abbey.”
    Jan Jan United States of America United States of America
  • “Lovely big room, large comfortable bed, quiet location. Excellent, friendly staff doing a very good job with the resources they had (said they were short staffed).”
    Trevor Trevor United Kingdom United Kingdom
  • “It was historic in a good way, exceedingly clean and tidy, very comfortable. Staff ever so helpful.”
    Nicholas Nicholas United Kingdom United Kingdom
  • “The location was very good, easy to find, car park available. Lots of other attractions in walking distance.”
    David David United Kingdom United Kingdom

Categories:

  • Staff8.9
  • Facilities8.2
  • Cleanliness8.6
  • Comfort8.6
  • Value for money7.7
  • Location9.5
  • Free WiFi 7.4
Low score for Helmsley
Garden
Pet friendly
Free WiFi
Free parking
Private Bathroom
Daily housekeeping
Non-smoking rooms
Baggage storage
Heating
Parking on site

The Black Swan has been providing travelers with a warm welcome and famous hospitality for centuries.

Once the main stop off for weary travelers on a stagecoach route linking Leeds to York, The Black Swan dates back to the 15th century. With an Elizabethan building on one end, a Tudor one to the other and a Georgian House in the middle, the Black Swan is wonderfully higgledy-piggledy, with bags of character.

With its inviting open fires, cozy armchairs and warm welcome, The Black Swan is just the place to eat, drink, sleep and explore beautiful Helmsley from and attractions including nearby Rievaulx Abbey, Castle Howard, Helmsley Castle and Helmsley Walled Garden.

Offering views of either market square or beautiful gardens, these recently refurbished bedrooms have fresh, traditional décor and tea and coffee facilities. All rooms feature a private bathroom, flat-screen TV, desk and free Wi-Fi.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

The Black Swan - The Inn Collection Group has been welcoming Booking.com guests since Jul 28, 2009
 Hotel chain/brand: The Inn Collection Group

Show me more
Most popular amenities
Free parking
Free WiFi
Family rooms
Non-smoking rooms
Restaurant
Tea/Coffee Maker in All Rooms
Bar

Property Highlights

Top Location: Highly rated by recent guests (9.5)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish, Vegetarian, Gluten-free, Buffet

Free Parking Available On Site

Saved to 549 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 queen bed
1 twin bed
1 queen bed
or
2 twin beds
1 bunk bed
and
1 queen bed
1 full bed
1 sofa bed
and
1 queen bed
or
2 twin beds
and
1 sofa bed
1 queen bed
or
2 twin beds
1 full bed
1 queen bed
or
2 twin beds
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Guest reviews
Categories:
Staff
8.9
Facilities
8.2
Cleanliness
8.6
Comfort
8.6
Value for money
7.7
Location
9.5
Free WiFi
7.4
Low score for Helmsley
Select topics to read reviews:

See what guests loved the most:

  • Sally
    United KingdomUnited Kingdom
    “Full of character and old world charm. Cozy fires. The waiters in the dining room were professional and friendly and the meal was very good.”
  • Donna
    United KingdomUnited Kingdom
    “Friendly staff, lovely location in the market square. Food was lovely especially the cheese souffle! The bed was very comfortable. Dog friendly too although we didn't travel with our dog this time.”
  • Jill
    United KingdomUnited Kingdom
    “Staff were friendly. Service was good. Room was nice and clean. Comfortable bed. Would recommend.”
  • Rachel
    United KingdomUnited Kingdom
    “My room was a very nice size had everything I needed. Don't ever take the Haddock Chowder off the menu, it was fantastic. I was first down for breakfast and the member of staff in the dining areas was so bubbly, friendly and helpful. The eggs...”
  • Hilary
    United KingdomUnited Kingdom
    “Beautifully decorated for Christmas, quality of food at dinner was first class, very quirky layout and great location.”
  • Janet
    United KingdomUnited Kingdom
    “Great location right in the centre of the very pretty village. Lovely old building with lots of character (expect creaky floors and lots of narrow stairs!), Beautiful countryside around.”
  • Jan
    United States of AmericaUnited States of America
    “Excellent location right on the town square and near Helmsley Castle and Gardens and the fantastic Rievaulx Abbey.”
  • Trevor
    United KingdomUnited Kingdom
    “Lovely big room, large comfortable bed, quiet location. Excellent, friendly staff doing a very good job with the resources they had (said they were short staffed). Evening meal was delicious, service for evening meal and breakfast was first class.”
  • Nicholas
    United KingdomUnited Kingdom
    “It was historic in a good way, exceedingly clean and tidy, very comfortable. Staff ever so helpful.”
  • David
    United KingdomUnited Kingdom
    “The location was very good, easy to find, car park available. Lots of other attractions in walking distance. Am a cyclist so excellent location as a base to then cycle and explore the surrounding country side. Breakfast was good and we had one...”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Are dogs allowed?
    Yes we have dog friendly rooms
    Answered on 12 January 2022
  • Is this room dog friendly? Many thanks
    Hi Yes it is dog friendly
    Answered on 1 May 2022
  • Have the bathrooms got bath or shower cubicle
    The majority of our bathrooms have a shower over the bath situation but we have some rooms with walk in showers.
    Answered on 10 December 2019
  • Good morning. Do you have any ground floor accommodation?
    We do have limited availability on the ground floor - there may be steps involved in getting to these rooms.
    Answered on 13 March 2021
  • Hi Are there rooms available that don’t take animals please?
    we have i believe 5 rooms that we keep free from dogs
    Answered on 7 September 2022
  • Still looking?
Area info *
1 Restaurant On Site

    Restaurant

    Food: European

    Open for: Breakfast, Brunch, Dinner

Amenities of The Black Swan - The Inn Collection Group
Most popular amenities
Free parking
Free WiFi
Family rooms
Non-smoking rooms
Restaurant
Tea/Coffee Maker in All Rooms
Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
Pets
Pets are allowed on request. Charges may apply.
Media & Technology
  • Flat-screen TV
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Street parking
Services
  • Pet bowls
  • Daily housekeeping
  • Baggage storage
  • Packed lunches
  • Wake-up service/Alarm clock
  • Meeting/Banquet facilities
    Additional charge
Front Desk Services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
General
  • Smoke-free property
  • Heating
  • Carpeted
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
Languages Spoken
  • English

House rules

The Black Swan - The Inn Collection Group takes special requests – add in the next step!

Check-in

3:00 PM - 11:00 PM

Check-out

7:30 AM - 10:30 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may apply.

Maestro Mastercard Visa American Express The Black Swan - The Inn Collection Group accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Special conditions apply for bookings of 5 or more rooms. When booking more than 5 rooms, our group terms and conditions will be applied - for further details contact us directly.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about The Black Swan - The Inn Collection Group

  • Guests staying at The Black Swan - The Inn Collection Group can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Gluten-free
    • Buffet

  • The Black Swan - The Inn Collection Group has 1 restaurant:

    • Restaurant

  • The prices at The Black Swan - The Inn Collection Group may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The Black Swan - The Inn Collection Group offers the following activities/services (charges may apply):

    • Room options at The Black Swan - The Inn Collection Group include:

      • Double
      • Single
      • Twin/Double
      • Family

    • The Black Swan - The Inn Collection Group is 800 feet from the center of Helmsley.

    • Check-in at The Black Swan - The Inn Collection Group is from 3:00 PM, and check-out is until 10:30 AM.