Name: The Cranley Hotel
Address: 10 Bina Gardens, South Kensington, Kensington and Chelsea, London, SW5 0LA, United Kingdom, 10 Bina Gardens, South Kensington, Greater London, SW5 0LA, UK
Price range: Prices for upcoming dates start at £125 per night (We Price Match)
Rating: 7.7

Room info & price Facilities House rules The fine print Our guests’ experiences (410)

The Cranley Hotel

This property has agreed to be part of our Preferred Property programme which groups together properties that stand out thanks to their excellent service and quality/price ratio with competitive prices. Participation in the programme requires meeting a specific set of criteria and takes into account feedback from previous guests.

This neighbourhood is a great choice for travellers interested in culture, history and architecture – Check location 10 Bina Gardens, South Kensington, Kensington and Chelsea, London, SW5 0LA, United Kingdom – This neighbourhood is a great choice for travellers interested in culture, history and architecture – Check location – Metro access

Gloucester Road: only 5 minutes away! (400 yards on foot)

Traveller photo of London by Geffery

5 July 2016

Super comfortable bed. Good location too - 6 mins walk from Underground and lots of nearby pubs, cafe's and restaurants.

Kathryn, United Kingdom

The decoration of the hotel and the room are very nice, the room we had was quite big for London standards. Position is ideal, in South Kensington not far from the metro and close to many attractions.

Giorgio, France

Amazing room, very spacious. Bathroom was fantastic, bed so comfortable and staff super friendly. Will definitely be staying here again!

Rebecca, United Kingdom

Underground station is 3 minutes away, nice neighbourhood, plenty of restaurants and pubs. Friendly staff, clean rooms.

Silvan, Switzerland

Fantastic location. Charming hotel with lots of character.

Nick, Australia

We were upgraded to a very nice room. Bed very comfortable.

Sharon, United Kingdom

I'd stayed at The Cranley in 2015 so I knew what to expect. I picked it again because it's near the V&A and the Piccadilly line to Heathrow (not the Express). Turns out we did neither, but the rooms are great and when you walk around you feel like you're in a real neighborhood, a wealthy one at that. Good pubs in the area, we ate at the Drayton Arms down on Old Brompton Road, and there was a good little market on the corner, too.

Kathleen, USA

After several days of complaining about the temperature & humidity conditions in the room we did receive some complimentary beverages but on the whole it did not make up for other amenities that were expected but not provided.

Patrick, USA

The staff did what was probably within their authority to address our concerns regarding the issues with the room. It was a pre-paid stay so we could not go anywhere else.

Patrick, USA

Location was great, the room was big and very well decorated, the staff was extremely nice and friendly. I definitely recommend it.

Fabien, Netherlands

Stay in the heart of London – Great location - show map

In leafy South Kensington, this classic Georgian town house houses an elegant 4-star hotel, combining period style with modern luxury. It has free Wi-Fi in public areas of the building.

In a quiet, tree-lined street in the heart of Kensington and Chelsea, the Cranley Hotel is within walking distance of many of London's main attractions. The fantastic shops of Knightsbridge and King's Road are around 15 minutes’ walk away.

The hotel rooms all blend original features with state-of-the-art facilities, including a flat-screen TV and free high-speed internet access.

A free glass of sparkling wine and canapes are available every evening, between 19:00 and 20:00.

Kensington and Chelsea is a great choice for travellers interested in culture, history and architecture.

This is our guests' favourite part of London, according to independent reviews.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

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Sleeps	Room type
	Penthouse Suite 1 large double bed	Show prices
댴 Private bathroom Room size: 441 ft² This suite has a balcony, DVD player and sofa. Room facilities: Shower, Bath, Safety Deposit Box, Telephone, Air conditioning, Hairdryer, Balcony, Bathrobe, Radio, Desk, Ironing Facilities, Seating Area, Free toiletries, DVD Player, CD Player, Toilet, Patio, Bathroom, Heating, Slippers, Satellite Channels, Carpeted, Flat-screen TV, Sofa, Wake-up service, Alarm clock, iPod dock, Towels/Sheets (extra fee), Terrace, Towels, Toilet paper Free WiFi is available in all rooms. Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in date / / Check-in date Check-out date / / Check-out date Rooms Adults Children
	Double Room with Four Poster Bed 1 extra-large double bed	Show prices
댴 Private bathroom This spacious and front-facing room offers a handmade, king-size, four-poster bed, which is complemented by hand-stitched Irish linen. The curtains and bed hangings are Frette linen and the headboard and valances are hand embroidered. Elegant Bennison fabrics and handmade English brass lamps match the easy chair and antique mahogany writing desk and table. This room cannot accommodate an extra bed. Room facilities: Minibar, Shower, Bath, Safety Deposit Box, TV, Telephone, Air conditioning, Hairdryer, Trouser Press, Bathrobe, Radio, Desk, Ironing Facilities, Seating Area, Free toiletries, DVD Player, CD Player, Toilet, Bathroom, Heating, Slippers, Satellite Channels, Cable Channels, Carpeted, Interconnected room(s) available, Sofa, Dining area, iPod dock, Wardrobe/Closet, Hypoallergenic, Dining table Free WiFi is available in all rooms. Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in date / / Check-in date Check-out date / / Check-out date Rooms Adults Children
	Executive King Room 1 extra-large double bed	Show prices
댴 Private bathroom Room size: 215 ft² Rooms have Vi-sprung beds, an antique writing desk, a flat-screen TV, 2 telephone lines and a morning newspaper. This room can accommodate an extra bed. Room facilities: Minibar, Bath, Safety Deposit Box, Telephone, Air conditioning, Hairdryer, Bathrobe, Radio, Desk, Ironing Facilities, Seating Area, Free toiletries, DVD Player, CD Player, Toilet, Bathroom, Heating, Slippers, Satellite Channels, Flat-screen TV, iPod dock Free WiFi is available in all rooms. Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in date / / Check-in date Check-out date / / Check-out date Rooms Adults Children
	Junior Suite (2 Adults + 1 Child) 1 large double bed	Show prices
댴 Private bathroom Room size: 431 ft² This suite has a DVD player, CD player and seating area. Room facilities: Minibar, Shower, Bath, Safety Deposit Box, Telephone, Air conditioning, Hairdryer, Bathrobe, Radio, Desk, Ironing Facilities, Seating Area, Free toiletries, DVD Player, CD Player, Toilet, Bathroom, Heating, Slippers, Satellite Channels, Flat-screen TV, Sofa, Wake-up service, Alarm clock, iPod dock, Towels/Sheets (extra fee), Terrace, Outdoor dining area Free WiFi is available in all rooms. Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in date / / Check-in date Check-out date / / Check-out date Rooms Adults Children
	Classic Single Room 1 double bed	Show prices
댴 Private bathroom Room size: 108 ft² Each of these rooms has an LCD flat-screen TV and a writing desk. Every room includes a morning newspaper. This room cannot accommodate an extra bed. Room facilities: Shower, Safety Deposit Box, Telephone, Air conditioning, Hairdryer, Wake Up Service/Alarm Clock, Bathrobe, Radio, Desk, Ironing Facilities, Seating Area, Free toiletries, DVD Player, CD Player, Toilet, Bathroom, Heating, Slippers, Satellite Channels, Flat-screen TV, iPod dock Free WiFi is available in all rooms. Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in date / / Check-in date Check-out date / / Check-out date Rooms Adults Children
	Superior Double Room 1 double bed	Show prices
댴 Private bathroom Room size: 161 ft² Each of these rooms features a queen-size half-tester canopied bed, an antique writing desk and an LCD TV. All rooms have an en suite limestone bathroom with traditional Victorian-style fittings. This room cannot accommodate an extra bed. Room facilities: Safety Deposit Box, Telephone, Air conditioning, Hairdryer, Bathrobe, Radio, Desk, Ironing Facilities, Seating Area, Free toiletries, Toilet, Bathroom, Heating, Slippers, Satellite Channels, Bath or Shower, Carpeted, Flat-screen TV, Wake-up service, Alarm clock, iPod dock, Hypoallergenic, Upper floors accessible by lift, Toilet paper Free WiFi is available in all rooms. Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in date / / Check-in date Check-out date / / Check-out date Rooms Adults Children

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An inside look at The Cranley Hotel

The Cranley Hotel is a luxury boutique hotel situated in the Royal Borough of Kensington and Chelsea. Built as townhouses in 1869, Cranley is an ideal London city-centre haven appealing equally to the discerning business or leisure traveller wanting a tranquil residence. Enjoy a stroll to nearby King’s Road in Chelsea or the exclusive shops of Knightsbridge. Cranley is within walking distance to Harrods and Harvey Nichols. Also nearby are London’s best-known museums, such as the Victoria and Albert Museum, the National History Museum and the Science Museum. After a long day, return to Cranley and enjoy our evening canapes with bubbles.

Property surroundings – This neighbourhood is a great choice for travellers interested in culture, history and architecture – Check location

Closest landmarks

Grosvenor Casino The Gloucester London 0.1 miles
Gloucester Road 0.2 miles
Natural History Museum London 0.4 miles
Earls Court 0.4 miles
Natural History Museum 0.4 miles
Chelsea and Westminster Hospital 0.5 miles
South Kensington 0.5 miles
London Science Museum 0.6 miles
Victoria & Albert Museum 0.6 miles
West Brompton 0.6 miles

Restaurants and markets

Portobello Market Market 2 miles

Closest airports

London City Airport 10.1 miles
London Heathrow Airport 11.7 miles
London Gatwick Airport 23.2 miles

What travellers love about this location

“Lovely staff. Lovely room. Great location.”

Carol

United Kingdom

“Small Cosy hotel with friendly staff and great location. Delicious breakfast in our room and grateful for late checkout time of 12pm.”

Katie

United Kingdom

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412 independent reviews

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From 14:00 hours

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Until 12:00 hours

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Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.

Children and extra beds

All children are welcome.

Free! All children under 2 years stay free of charge for children's cots/cribs.

All children under 12 years are charged GBP 20 per night for extra beds.

All further older children or adults are charged GBP 40 per night for extra beds.

The maximum number of extra beds in a room is 1.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Pets

Pets are not allowed.

Or, take a look at these appealing alternatives:

Park Plaza Westminster Bridge London has a location score of 9.4
Mowbray Court Hotel has a review score of 8

See the 30 best hotels in London, based on 1,435,682 verified hotel reviews on Booking.com.

The fine print

Extra Beds:
Extra beds cannot be accommodated in the Classic Single Room and the Superior Double Room. The Penthouse Suite can accommodate 2 extra beds.

The card used for the payment must be presented on arrival in order to check-in. Other credit cards may only be used if a Third Party Form is provided 3 days prior to arrival.

When booking 6 rooms or more, different policies and additional supplements will apply.

See all guest reviews for The Cranley Hotel

Newest reviews for The Cranley Hotel

20 October 2017

Kathryn
United Kingdom

1 helpful vote
7.1

“OK but will probably be better when they have finished refurbishing ”
- • Leisure trip
- • Couple
- • Executive King Room
- • Stayed 1 night
- • Submitted via mobile
눉Although comfortable our room needed updating. And a kettle - no decent hotel doesn't provide tea and coffee making facilities fgs. So at 11pm we asked if coffee could be brought to our room - told staff had left and the one guy at the front desk was busy doing some computer stuff. You can imagine my response! 10 mins later we had coffee delivered.
눇Super comfortable bed. Good location too - 6 mins walk from Underground and lots of nearby pubs, cafe's and restaurants.
17 October 2017

Klaus
Denmark
5.4

“Unfortunately it did not live up to our expectations - price/value not a match”
- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 4 nights
눉We were travelling 4 people together. Despite this we got a room on the 3rd floor and one in the basement. The one in the basement was close to the kitchen, where the noice started very very early in the morrning. Both rooms were too hot. Somehow it seems like the heat was on. The breakfast was a joke. You had to preorder the night before - but not on a single day the breakfast was on time - either too late or too early. The tables was not cleared before breakfast was served - very unhygeinic.
눇Nice location and nice surroundings.
16 October 2017

Giorgio
France

5 helpful votes
8.3

“Good hotel in South Kensington”
- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
눉The maintenance of the hotel is not the best, the moquette in the room was full of dirty spots and in general everything looks quite old.
눇The decoration of the hotel and the room are very nice, the room we had was quite big for London standards. Position is ideal, in South Kensington not far from the metro and close to many attractions.
9 October 2017

Rebecca
United Kingdom
10

“Made our visit to London that bit more special!”
- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 2 nights
눉Liked everything.
눇Amazing room, very spacious. Bathroom was fantastic, bed so comfortable and staff super friendly. Will definitely be staying here again!
4 October 2017

Silvan
Switzerland

2 helpful votes
7.9

“Perfect location for a city trip”
- • Leisure trip
- • Couple
- • Executive King Room
- • Stayed 4 nights
눉We first got a huge room in lower ground level, which was a bit depressive because it was only dimly lit. Later we got a room in the upper levels, which was really nice. Simple Breakfast is 10 £, there are better deals at the restaurants in Gloucester Road.
눇Underground station is 3 minutes away, nice neighbourhood, plenty of restaurants and pubs. Friendly staff, clean rooms.
2 October 2017

Nick
Australia
7.5

Good
- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 6 nights
눉The lobby and lounge area is strange. Turning the lounge into a restaurant has lost some of the ambience and it makes it all seem cluttered. Curtains and carpets are getting a bit tired. Air-con didn't work at all.
눇Fantastic location. Charming hotel with lots of character.
2 October 2017

Sharon
United Kingdom
6.7

“Probably would stay again if hotel had an offer. Otherwise Premier Inn where you get teN”
- • Leisure trip
- • Group of friends
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
눉No tea and coffee making facilities. We were not offered our welcome drink. Did not like that they wanted money secured on a credit card for incidentals when we had already paid fir our accommodation up front. Very very expensive breakfast
눇We were upgraded to a very nice room. Bed very comfortable.
28 September 2017

Kathleen Parr
USA
Age group: 55 – 64
9.6

“Beautiful townhouse hotel, lovely neighborhood, easy to access everything from Gloucester Rd Station”
- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
눉The one thing is that it's so small, the lobby is tiny. The manager was giving the girl at the desk (we thought she was great by the way) a hard time about something, who knows what, but it was making my husband crazy because he went on and on and we were sitting right there. We wish he could have corrected her in an office or something.
눇I'd stayed at The Cranley in 2015 so I knew what to expect. I picked it again because it's near the V&A and the Piccadilly line to Heathrow (not the Express). Turns out we did neither, but the rooms are great and when you walk around you feel like you're in a real neighborhood, a wealthy one at that. Good pubs in the area, we ate at the Drayton Arms down on Old Brompton Road, and there was a good little market on the corner, too.
26 September 2017

Dennis
United Kingdom
7.1

“Really good. We would come again.”
- • Couple
- • Executive King Room
- • Stayed 1 night
눉service at meal times and complicated food order system
눇The Persian food
19 September 2017

Patrick
USA
4.6

“My husband and I stayed at the Cranley in 2004 and loved it-after this stay we won't be back.”
- • Leisure trip
- • Couple
- • Double Room with Four Poster Bed
- • Stayed 4 nights
눉The photos of the reception area on your web site show the hotel as it was. Now it is crowded with small tables but at no point were more than 3 or 4 being used. It made the “lobby” difficult to navigate and makes your “reception/check in” area look second rate. Items your web site states are included were not: Early check-in – we were told to come back at 2:00 pm A Request for a room upgrade was actually ignored. No radio, DVD or CD players in the room No Bathrobes No champagne & appetizers in the evening – if they were we were not made aware of it. Air conditioning – the thermostat in the room just keep blinking. I was told that your a/c just was not good enough to adequately cool the hotel. A portable unit was brought in that would stop running in the middle of the night disrupting our sleep. I asked a couple of times for a different room, one that did not face the sun but was told there was not another Executive Four Poster King available. This is not acceptable for a hotel claiming to be a 4 star facility. I told reception that the refrigerator in the room was not keeping items cold but nothing was done nor offered to be done about it. I told reception that the curtain in the room had come off the hooks – it took 5 days for someone to come and fix it. I asked for additional hangers that were never brought to the room. I asked for a top sheet for the bed because it was too hot to sleep with the comforter and housekeeping kept removing it from the room so I hid it in the closet. Housekeeping/Amenities: I understand the need to control costs but there was no shower cap, only one small bar of soap was provided for each 4 day stay, the bath gel was not replaced, although additional shampoo and conditioners were. It was not like it was necessary but inferior service for a 4 star hotel.
눇After several days of complaining about the temperature & humidity conditions in the room we did receive some complimentary beverages but on the whole it did not make up for other amenities that were expected but not provided.
19 September 2017

Patrick
USA
5.4

“My husband and I stayed at the Cranley in 2004 and loved it -after this stay we will not be back.”
- • Leisure trip
- • Couple
- • Double Room with Four Poster Bed
- • Stayed 4 nights
눉The photos of the reception area on your web site show the hotel as it was. Now it is crowded with small tables but at no point were more than 3 or 4 being used. It made the “lobby” difficult to navigate and makes your “reception/check in” area look second rate. Items your web site states are included were not: Early check-in – we were told to come back at 2:00 pm A Request for a room upgrade was actually ignored. No radio, DVD or CD players in the room No Bathrobes No champagne & appetizers in the evening – if they were we were not made aware of it. Air conditioning – the thermostat in the room just keep blinking. I was told that your a/c just was not good enough to adequately cool the hotel. A portable unit was brought in that would stop running in the middle of the night disrupting our sleep. I asked a couple of times for a different room, one that did not face the sun but was told there was not another Executive Four Poster King available. This is not acceptable for a hotel claiming to be a 4 star facility.I told reception that the refrigerator in the room was not keeping items cold but nothing was done nor offered to be done about it. I told reception that the curtain in the room had come off the hooks – it took 5 days for someone to come and fix it. I asked for additional hangers that were never brought to the room. I asked for a top sheet for the bed because it was too hot to sleep with the comforter and housekeeping kept removing it from the room so I hid it in the closet. Housekeeping/Amenities: I understand the need to control costs but there was no shower cap, only one small bar of soap was provided for each 4 day stay, the bath gel was not replaced, although additional shampoo and conditioners were. It was not like it was necessary but inferior service for a 4 star hotel.
눇The staff did what was probably within their authority to address our concerns regarding the issues with the room. It was a pre-paid stay so we could not go anywhere else.
18 September 2017

Fabien
Netherlands
10

“Great experience”
- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 3 nights
눇Location was great, the room was big and very well decorated, the staff was extremely nice and friendly. I definitely recommend it.
14 September 2017

Phil
United Kingdom
7.1

“Adequate place to stay, Area was nice but slightly pricey hotel for what was given.”
- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
눉The size of the keyring that went with the key must have weighed about a stone, I know its all about not having it stolen but it was a pain to carry around all evening. The price of breakfast seemed a bit steep, and also the fact i was asked for a passport on arrival, no one had mentioned this prior to booking, could understand if travelling from a foreign country and also having to pay an extra £50 deposit(later refunded) for less than a 24 hour stay.
눇The Bed was comfy, The girl at reception was also nice and helpful.
13 September 2017

Anonymous
United Kingdom
5.0

“Very average for the price”
- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
눉Good location / Close to tube station
눇Room needed to be refreshed - decor was tired. NO tea/coffee making facilities! Breakfast had to be ordered the day before.
3 September 2017

Anonymous
Mexico
10

Exceptional
- • Leisure trip
- • Family with young children
- • Junior Suite (2 Adults + 1 Child)
- • Stayed 2 nights
- • Submitted via mobile
눉They didn't specify you had to reserve your full breakfast the night before

The Cranley Hotel

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Property surroundings – This neighbourhood is a great choice for travellers interested in culture, history and architecture – Check location

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