Name: The Cranley Hotel
Address: 10 Bina Gardens, South Kensington, Kensington and Chelsea, London, SW5 0LA, United Kingdom, 10 Bina Gardens, South Kensington, Greater London, SW5 0LA, UK
Price range: Prices for upcoming dates start at $76 per night (We Price Match)
Rating: 6.3

Info & prices
Facilities
House rules
The fine print
Guest reviews (1,353)

Hotel The Cranley Hotel

This neighborhood is a great choice for travelers interested in architecture, monuments and theater – Check location 10 Bina Gardens, South Kensington, Kensington and Chelsea, London, SW5 0LA, United Kingdom – This neighborhood is a great choice for travelers interested in architecture, monuments and theater – Check location Great location - show map

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A bed or beds in a room at The Cranley Hotel

A television and/or entertainment center at The Cranley Hotel

Gloucester Road Tube Station: only 5 minutes away! (1,150 feet by foot)

Great staff. Good breakfast. And beautiful room and public spaces

Howard

United States of America

The staff were exceptional and the room very, very nice. Great shower, comfy bed/linens and clean!!

Bonnie

United States of America

Very nice staff. Very large room/bath for London.

Alice

United States of America

The location is superb. Loads of really good restaurants nearby. The tapas bar around the corner is excellent!

Heather

United States of America

The breakfast was actually very nice, see our picture. The luxury neighborhood is very pretty and very quiet and charming close to the tube.

Cedrykusa

United States of America

We were given a very elegant and beautiful room. It was also quite big, unlike your typical European room. The bed was amazingly comfortable. The heat inside the room as well as the water pressure and temperature were perfect. The room was thoroughly cleaned every day. Of particular note was that we bought a few expensive articles while in London and left them in the room. NOTHING ever went missing, unlike other hotels. The staff was very responsive to your needs. Finally, the location in Kensington was excellent.

Denise

United States of America

The hotel was excellently located on a quiet street in South Kensington, very close to the Gloucester Road tube stop. Close to restaurants, museums, etc. Its size and decoration contributed to its charm.

Elizabeth

United Kingdom

I saw a few reviews that stated the hotel was dirty and old and yes I saw a few places where that could apply but I felt that the bed was clean and changed and the room was vacuumed every day I stayed. I felt that the staff were very helpful and eager to please!

Tatum

United States of America

The bfast was ok. We didn't order much. The hotel was located not too far from the underground & restaurants

Lily

United States of America

We absolutely loved breakfast, and they can bring it to your room so that was a bonus. The bed was comfy. The location was fabulous...10 min walk from Glouster Road tube. Lots of local shops within walking distance.

United States of America

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Stay in the heart of London – This neighborhood is a great choice for travelers interested in architecture, monuments and theater – Check location Great location - show map

Set in leafy South Kensington, within a 10-minute walk from the Natural History Museum, this classic Georgian town house houses an elegant 4-star hotel, combining period style with modern luxury. It has free WiFi in all areas of the building.

In a quiet, tree-lined street in the heart of Kensington and Chelsea, the Cranley Hotel is within walking distance of many of London's main attractions. The fantastic shops of Knightsbridge and King's Road are around 15 minutes’ walk away.

The hotel rooms all blend original features with state-of-the-art facilities, including a flat-screen TV and free high-speed internet access.

The property is within walking distance from the Victoria and Albert Museum, as well as Harrods.

Kensington and Chelsea is a great choice for travelers interested in architecture, monuments and theater.

This is our guests' favorite part of London, according to independent reviews.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

We speak your language!

The Cranley Hotel has been welcoming Booking.com guests since Oct 1, 2006

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Free WiFi

Family rooms

Non-smoking rooms

Restaurant

Room service

24-hour front desk

Bar

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Breakfast Info

Continental

Free WiFi

Checkin day

Checkin month

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Availability

When would you like to stay at The Cranley Hotel?

Check-in date

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Rooms

Adults

Children

Sleeps	Room Type
Max adults: 2	Executive King Room 1 king bed
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Max adults: 2	Double Room with Four Poster Bed 1 king bed
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Max adults: 3	Junior Suite (2 Adults + 1 Child) 1 queen bed
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Max adults: 2	Penthouse Suite 1 queen bed
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Max adults: 1	Classic Single Room 1 full bed
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Max adults: 2	Superior Double Room 1 full bed
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Booked 3 times in the last 6 hours on our site

An Inside Look at The Cranley Hotel

The Cranley Hotel is a luxury boutique hotel situated in the Royal Borough of Kensington and Chelsea. Built as townhouses in 1869, Cranley is an ideal London city-centre haven appealing equally to the discerning business or leisure traveller wanting a tranquil residence. Enjoy a stroll to nearby King’s Road in Chelsea or the exclusive shops of Knightsbridge. Cranley is within walking distance to Harrods and Harvey Nichols. Also nearby are London’s best-known museums, such as the Victoria and Albert Museum, the National History Museum and the Science Museum. After a long day, return to Cranley and enjoy our evening canapes with bubbles.

Hotel surroundings

– Great location - show map

Closest Landmarks *

Grosvenor Casino The Gloucester London
0.1 miles
Gloucester Road Tube Station
0.2 miles
Natural History Museum London
0.4 miles
Earls Court
0.4 miles
Chelsea and Westminster Hospital
0.5 miles
South Kensington Tube Station
0.5 miles
London Science Museum
0.6 miles
Victoria & Albert Museum
0.6 miles
West Brompton Tube Station
0.6 miles
Victoria and Albert Museum
0.6 miles

Restaurants & Markets *

Portobello Market Market
2 miles

Closest Airports *

London City Airport
10.1 miles
London Heathrow Airport
11.7 miles
London Gatwick Airport
23 miles

What Travelers Love About This Location

“The room was comfy, in a shabby sort of way. It was clean, the shower was hot and plenty of towels were provided. Noise levels were low. The decor is quite old-...”

Peter

United Kingdom

7.0

“Hotel was good value for money, large room . Excellent location”

Kerry

United Kingdom

7.0

“Helpful friendly staff, very good location, very good shower, although bathroom looked a bit tired, bed and linen were comfortable and clean, ”

Patrick

United Kingdom

7.0

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1 Restaurant On Site

Banu

Food: International

Open for: Breakfast, Brunch, Lunch, Dinner

Menu: À la carte

4 reasons to choose The Cranley Hotel

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

House rules The Cranley Hotel takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

0 - 1 year	Can use a crib when requested	FREE
0 - 1 year	Can use an extra bed when requested	£20 per child, per night
2 - 11 years	Can use an extra bed when requested	£20 per child, per night
12+ years	Can use an extra bed when requested	£40 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

American Express Visa Mastercard The Cranley Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Extra Beds:
Extra beds cannot be accommodated in the Classic Single Room and the Superior Double Room. The Penthouse Suite can accommodate 2 extra beds.

The card used for the payment must be presented on arrival in order to check-in. Other credit cards may only be used if a Third Party Form is provided 3 days prior to arrival.

Check-in at The Cranley Hotel is from 2:00 PM, and check-out is until 12:00 PM.
From the nearest airport, you can get to The Cranley Hotel by:
- Subway/Metro 45 minutes
The Cranley Hotel offers the following activities/services (charges may apply):
- Bicycle rental (additional charge)
The prices at The Cranley Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
Guests staying at The Cranley Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 4.8).

Breakfast option(s) include:
- Continental
The Cranley Hotel has 1 restaurants:
- Banu
Room options at The Cranley Hotel include:
- Double
- Suite

See all guest reviews for The Cranley Hotel

Newest Reviews for The Cranley Hotel

Reviewed: January 21, 2020

Katherine
Australia
5.4

“The hotel is in need of repairs and renovation. ”
- • Leisure trip
- • Family with young children
- • Stayed 3 nights
- • Submitted from a mobile device
We changed rooms 3 times in 3 nights. The first room had mouldy carpet and mould on the walls. The second was very noisy and we couldn’t sleep with lift noise and hotel staff in the kitchen or running up and down the stairs with food or plates. Definitely don’t let them put you on the ground floor, the 3rd floor was much better, barely any mould. The rooms were not very clean. Dirty sheets and plates were left in the hallway for over 24 hrs. The TV didn’t work in the first 2 rooms and the wifi was down for over 48 hours.
The location was great.

Stayed in December 2019
Reviewed: January 20, 2020

Francesco
United Kingdom
1.0

Very Poor
- • Leisure trip
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
Nothing dirty everything

Stayed in December 2019
Reviewed: January 19, 2020

Stephen
United Kingdom
5.0

“Disappointing”
- • Leisure trip
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
Stains on headboard,carpets,curtains and pillowcases, mouldy bathroom, cobwebs
Beds were comfortable, breakfast ok

Stayed in January 2020
Reviewed: January 17, 2020

Anonymous
Sweden

1 helpful vote
3.0

“it used to be a great hotel but it has been destroyed by new owners.”
- • Leisure trip
- • Family with young children
- • Stayed 2 nights
Everything could have been better!

Stayed in January 2020
Reviewed: January 15, 2020

Andy
United Kingdom
2.0

“Very disappointed, should have asked for a refund”
- • Business trip
- • Solo traveler
- • Stayed 1 night
- • Submitted from a mobile device
Shabby entrance, no meals available, no water in room, no tea or coffee in room, very dated, needs a refurb
There was nothing to really like except water was hot

Stayed in January 2020
Reviewed: January 13, 2020

Dawn
United Kingdom
1.0

“Great location but never again.”
- • Leisure trip
- • Couple
- • Stayed 1 night
The rooms are seriously outdated, photos on their website are out of date, so don't be fooled. The carpets were heavily stained, hairs everywhere, there was a centipede in our shower. The mattress had to have been at least 10 years old as we could feel the springs and kept rolling into one another. There was also a loud compressor noise under our room/outside that could be felt throughout the whole room - Little sleep was had!
Great location, that is it!

Stayed in January 2020
Reviewed: January 12, 2020

Victoria
United Kingdom
6.7

Pleasant
- • Leisure trip
- • Family with young children
- • Stayed 1 night
- • Submitted from a mobile device
It’s extremely tired and filthy dirty
Fabulous location and an extremely helpful member of staff

Stayed in January 2020
Reviewed: January 11, 2020

Anonymous
United Kingdom

2 helpful votes
1.0

“The worst hotel in the world”
- • Business trip
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
The pictures are deceiving and dont match the room. Beware! Not a 4 star, more like a 0star. 1. There was 1 curtain instead of a pair 2. There were disgusting brown stains on the wall, carpet and bed bedstead 3. The receptionist was rude 4. The bathroom was not clean 5. There were moth holes in the quilt cover 6. The bed was two twins together 7. The breakfast was awful, the bread was awful/coffee sickly 8. There was no heating and single glazing It was the worst hotel I have ever stayed in. We shortened our stay.
Nothing.

Stayed in January 2020
Reviewed: January 11, 2020

Daniel
United Kingdom
2.0

Very Poor
- • Business trip
- • Solo traveler
- • Stayed 1 night
- • Submitted from a mobile device
The night manager was very gracious.
Night staff very courteous and helpful. Room shoddy and in desperate need of repair and attention.

Stayed in January 2020
Reviewed: January 10, 2020

Anne
United Kingdom
4.0

“London good.”
- • Leisure trip
- • Group
- • Stayed 1 night
- • Submitted from a mobile device
Hotel should not be advised as 4 star as it badly needs redecorating and updating and should be rated as 2 star. Cleanliness poor, dirty and fraying curtains. Overall very poor quality.
Breakfast area not really for eating, chairs too low down. Service poor.

Stayed in January 2020
Reviewed: January 10, 2020

Jacko
United Kingdom

1 helpful vote
1.0

Very Poor
- • Leisure trip
- • Family with young children
- • Stayed 5 nights
- • Submitted from a mobile device
I paid for a Junior Suite, which was filthy. Carpets had damp damage. The room smelt of damp. The room was not clean. The bathroom was dirty the bath had corrosion on it. Walls were peeling and a general feeling of being run down. The staff did move us but the room we moved to was not much better. They would not refund me the considerable difference in price. The facilities in the rooms are poor. No tea or coffee, no phone but there is a fridge. The breakfast is terrible, croissants (do not appear fresh) 3 types or cereal, sainsbury's yoghurts, you can also request white or brown toast if the staff are around. Tea or coffee, apple and orange juice. All the T-pots were dirtyy as was the crockery. The staff came across quite rude, however they had to put up with pretty much every guest there complaining so it must be quite demoralising for them. I am hugely disappointed with the way I was dealt with. I should have at least been given the difference in room cost back. I paid for a junior Suite and moved to a double. I will never return to this hotel. If you were like me and read the reviews and think it will be ok then do that at your own risk. I tried to give my girlfriend a special break away yet felt embarrassed that I had taken her to such a shoddy hotel. Especially when it looks so nice in the pictures. In my opinion I would not call this the Cranley Hotel I would call it the Crappy Hotel. Furious I spent my hard earned cash to stay here!! The photos I've added are not of specific rooms but the poor rundown state of the place and the disappointing breakfast.
The day I left!!!!!

Stayed in January 2020
Reviewed: January 8, 2020

Jules
Canada

1 helpful vote
6.0

Pleasant
- • Leisure trip
- • Solo traveler
- • Stayed 1 night
- • Submitted from a mobile device
This is the first hotel I have ever stayed at were there were no glasses or water bottles provided in the room. Both the heat control and the television did not work in the room. There was also a leaky faucet and un-emptied trash from previous guest(s),

Stayed in January 2020
Reviewed: January 8, 2020

Denise
Australia

5 helpful votes
5.4

Fair
- • Leisure trip
- • Family with young children
- • Stayed 4 nights
- • Submitted from a mobile device
Damp horrible smell in bedroom, large stain under bed. Bed protector dirty. Doona too small to cover bed. Booked for two adults and child but only bed for two adults. Could smell cigarette smoke in our room(not sure where this came from). Needs maintenance desperately.
Location and staff friendly

Stayed in January 2020
Reviewed: January 8, 2020

Josie
United Kingdom
2.5

Very Poor
- • Leisure trip
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
It was unclean, tired, shabby and as far from a luxury boutique hotel as one can be. The website shows clean, beautiful “poppins-esque” interiors but in fact the truth is very different. The bedding was smelly and damp with hair (not ours) in the sheets. The headboard was heavily stained. The bathroom had mildew in the tile grout and sealer. The cleaner let herself into the room at 09:20 and asked what time we were leaving. The continental breakfast was toast and warm juice - not the cooked breakfast we were expecting and that is shown on their website. This was a huge disappointment and a further sting that booking.com charges about 250% higher than Agoda.com Had we had paid £53 (the agoda price) we wouldn’t have expected as much as we did. In saying that, the Cranley’s own website is a plethora of lies.
The only positive is that it is less than 10 mins walk from Gloucester Rd tube station

Stayed in January 2020
Reviewed: January 6, 2020

Peter
United Kingdom

2 helpful votes
7.0

“Good location and fairly good value. Quite comfortable, but don't expect great luxury.”
- • Leisure trip
- • Couple
- • Stayed 1 night
Let's face it, the place does need a refit. Some minor fixtures & fittings were looking a bit tired and there were a few drawer handles missing. The bath needs a new panel and the bath seal definitely needs some TLC! The bed is comfy but it's two single mattresses put together so there's a ditch down the middle of it. The selection of soaps & shampoos in the bathroom was very stingy and there are no tea- & coffee- making facilities in the room.
The room was comfy, in a shabby sort of way. It was clean, the shower was hot and plenty of towels were provided. Noise levels were low. The decor is quite old-fashioned, which suited our taste. The four-poster bed was a fun detail. The staff were friendly and polite. The hotel is located within easy walking distance of both Gloucester Road and South Kensington stations, and if you walk towards South Kensington there are plenty of restaurants.

Stayed in January 2020

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Hotel The Cranley Hotel

Stay in the heart of London – This neighborhood is a great choice for travelers interested in architecture, monuments and theater – Check location Great location - show map

Most popular facilities

Bookers love...

Breakfast Info

Availability

Hotel surroundings

Closest Landmarks *

Restaurants & Markets *

Closest Airports *

Most Popular Landmarks *

What Travelers Love About This Location

Banu

4 reasons to choose The Cranley Hotel

Why book with us?

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