Hotel
Travel Sustainable property

Best Western Plus Delmere Hotel

130 Sussex Gardens, Westminster Borough, London, W2 1UB, United Kingdom – Excellent location – show map – Subway Access

Excellent location – rated 9.2/10! (score from 1008 reviews)

Real guests • Real stays • Real opinions

8.4
Very Good
1,008 reviews

All The staff was helpful! Friendly, courteous, accommodating.

Jana United States of America

Easy walk from Paddington station and close to Kensington Gardens and Central Line. Staff are very friendly and helpful. Breakfast normal for London. I have stayed at several other hotels in this area. Thus has been the best one yet.

Anne Canada

very kind and helpful staff, nice rooms, good breakfast

Jonathan Israel

Great location, very nice front desk staff. Breakfast was good with big variety of food. Overall I loved this hotel and would recommend it.

Kristina United States of America

Location is great, room is very clean, staff is friendly and helpful, bed is very comfortable.

Sameh United States of America

We had a 'cozy' room and expected it to be just adequate for our needs. Wrong! It was small but it had every modern facility and the best use had been made of the space in the room. We were totally impressed.

Val United Kingdom

Very clean, updated, well appointed room. Check in staff was friendly and helpful. It was an easy walk to and from Paddington Station with several restaurants and shops to get snacks, water etc on the way.

Cindy United States of America

Quiet location close to paddington station and paddington basin. Warm friendly staff who allowed early check in at arrival. Beds were comfortable enough and the all day access to the coffee/ hot cocoa machine and little biscoff cookies was a sweet end of day treat. Small but efficient rooms with allotted space for our carry on luggage and charging stations for our devices was also a plus.

Cindy United States of America

overall a plesant stay and much better than surrounding hotels

Pola Poland

We specifically enjoyed the staff. Everyone was courteous, helpful and friendly at the front desk. Everything in the room was clean and new and modern.

Kristina Canada
8.4
Very Good
1,008 reviews
  • What guests loved the most:
  • “All The staff was helpful! Friendly, courteous, accommodating.”
    Jana Jana United States of America United States of America
  • “Easy walk from Paddington station and close to Kensington Gardens and Central Line. Staff are very friendly and helpful. Breakfast normal for London. I have stayed at several other hotels in this...”
    Anne Anne Canada Canada
  • “very kind and helpful staff, nice rooms, good breakfast”
    Jonathan Jonathan Israel Israel
  • “Great location, very nice front desk staff. Breakfast was good with big variety of food. Overall I loved this hotel and would recommend it.”
    Kristina Kristina United States of America United States of America
  • “Location is great, room is very clean, staff is friendly and helpful, bed is very comfortable.”
    Sameh Sameh United States of America United States of America
  • “We had a 'cozy' room and expected it to be just adequate for our needs. Wrong! It was small but it had every modern facility and the best use had been made of the space in the room.”
    Val Val United Kingdom United Kingdom
  • “Very clean, updated, well appointed room. Check in staff was friendly and helpful.”
    Cindy Cindy United States of America United States of America
  • “Quiet location close to paddington station and paddington basin. Warm friendly staff who allowed early check in at arrival.”
    Cindy Cindy United States of America United States of America
  • “overall a plesant stay and much better than surrounding hotels”
    Pola Pola Poland Poland
  • “We specifically enjoyed the staff. Everyone was courteous, helpful and friendly at the front desk. Everything in the room was clean and new and modern.”
    Kristina Kristina Canada Canada

Categories:

  • Staff9.0
  • Facilities8.4
  • Cleanliness8.9
  • Comfort8.8
  • Value for money8.1
  • Location9.2
  • Free WiFi8.3

Stay in the heart of London – Excellent location – show map

You're eligible for a Genius discount at Best Western Plus Delmere Hotel! To save at this property, all you have to do is sign in.

Located in the heart of London, The Delmere Hotel is a 5-minute stroll from Paddington Train Station and the Heathrow Express. From the hotel, one of London’s main shopping districts, Oxford Street, is less than a mile away and Hyde Park is also just 7 minutes’ walk away.

With an innovative design, each of the air-conditioned rooms feature a rain shower, a media streaming package, a large Smart TV and touch controlled mood lighting. There is also free WiFi.

A continental breakfast is available serving a selection of breads, pastries, jams, fresh fruit, yogurt, cheese and ham.
Enjoy complimentary tea and coffee in The Hub before heading out for the day.

With 2 Tube Stations just 5 minutes’ walk away, there are excellent transport links to explore the rest of London. Madame Tussauds and Regent’s Park are both less than a mile away.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Best Western Plus Delmere Hotel has been welcoming Booking.com guests since Oct 2, 2006
 Hotel chain/brand: Best Western Plus

Show me more

Most popular amenities

Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Elevator
Bar
Tea/Coffee Maker in All Rooms

Property Highlights

Top Location: Highly rated by recent guests (9.2)

Breakfast Info

Continental, Buffet

Parking available at the hotel

Saved to 9434 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.

4 reasons to choose Best Western Plus Delmere Hotel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.4
Very Good · 1,008 reviews
Read all reviews
Categories:
  • Staff9.0
  • Facilities8.4
  • Cleanliness8.9
  • Comfort8.8
  • Value for money8.1
  • Location9.2
  • Free WiFi8.3

Select topics to read reviews:

See what guests loved the most:

  • J
    Jana
    United States of AmericaUnited States of America
    “All The staff was helpful! Friendly, courteous, accommodating.”
  • Anne
    CanadaCanada
    “Easy walk from Paddington station and close to Kensington Gardens and Central Line. Staff are very friendly and helpful. Breakfast normal for London. I have stayed at several other hotels in this area. Thus has been the best one yet.”
  • Jonathan
    IsraelIsrael
    “very kind and helpful staff, nice rooms, good breakfast”
  • Kristina
    United States of AmericaUnited States of America
    “Great location, very nice front desk staff. Breakfast was good with big variety of food. Overall I loved this hotel and would recommend it.”
  • Sameh
    United States of AmericaUnited States of America
    “Location is great, room is very clean, staff is friendly and helpful, bed is very comfortable.”
  • Val
    United KingdomUnited Kingdom
    “We had a 'cozy' room and expected it to be just adequate for our needs. Wrong! It was small but it had every modern facility and the best use had been made of the space in the room. We were totally impressed.”
  • Cindy
    United States of AmericaUnited States of America
    “Very clean, updated, well appointed room. Check in staff was friendly and helpful. It was an easy walk to and from Paddington Station with several restaurants and shops to get snacks, water etc on the way.”
  • Cindy
    United States of AmericaUnited States of America
    “Quiet location close to paddington station and paddington basin. Warm friendly staff who allowed early check in at arrival. Beds were comfortable enough and the all day access to the coffee/ hot cocoa machine and little biscoff cookies was a sweet...”
  • Pola
    PolandPoland
    “overall a plesant stay and much better than surrounding hotels”
  • Kristina
    CanadaCanada
    “We specifically enjoyed the staff. Everyone was courteous, helpful and friendly at the front desk. Everything in the room was clean and new and modern.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • is there a fitness room?
    Unfortunately we do not have a fitness room, but we can recommend gyms around the area, where you can book for approximately £20.00 per day. Also, Hyd...
    Answered on December 17, 2019
  • how far to the theatre district?
    45mins by public transport
    Answered on May 2, 2022
  • Do you offer luggage storage?
    We do offer luggage storage and we can store our guest’s luggage before check-in if on the day of arrival your room is not ready (check-in time is 15:...
    Answered on January 14, 2020
  • Hi, do i am travelling with a 7 month old baby, can they stay in the same room for free?
    Thankyou for your message. Yes, indeed and if you wish we can set up a baby cot also.
    Answered on June 6, 2022
  • Hello do u do breakfast and how much per day
    Hello, Yes, we do breakfast which is £9/person.
    Answered on August 12, 2021
  • Still looking?
Hotel area info *
Guests loved walking around the neighborhood!
Excellent location – show map
* All distances are measured in straight lines. Actual travel distances may vary.
Amenities of Best Western Plus Delmere Hotel

Most popular amenities

Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Elevator
Bar
Tea/Coffee Maker in All Rooms
Food & Drink
  • Wine/Champagne Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not possible) and costs GBP 20 per day.
  • Accessible parking
  • Street parking
Front Desk Services
  • Invoice provided
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Non-smoking rooms
Languages Spoken
  • German
  • English
  • Hungarian
  • Italian
  • Dutch

House rules Best Western Plus Delmere Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

3:00 AM - 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of GBP 50 is required on arrival. That's about 56.22USD. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Mastercard Visa JCB American Express Best Western Plus Delmere Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

With the exception of our Advance Purchase rates, we do not make a charge to your credit card. However due to security reasons and in line with our cancelation policy, we pre-authorize your card prior to your arrival date.

For our Advance Purchase rate, we take the full pre-payment at the time of the booking. You will be required to present the same credit card used for the reservation upon check-in.

We would like you to know that, if we have any problems with the credit card or with the information that you have supplied, we will get in touch via email to resolve the issue prior to your arrival.
If we feel the booking is fraudulent, we reserve the right to cancel the booking and, we will notify you in writing.

If you pay for your reservation online, you will still be required to present a credit/debit card as a guarantee, upon arrival. We will pre-authorize £50.00 per night.
This authorization will be automatically released within 7 to 10 working days.

Please note that there are only 2 parking spaces, available on a first-come, first-served basis.

The hotel do not accept group bookings of 8 or more rooms.

Hotel rooms may be allocated on the ground or lower ground floors. Subject to availability.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Best Western Plus Delmere Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A damage deposit of GBP 50 is required on arrival. That's about 56.22USD. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Best Western Plus Delmere Hotel

  • From the nearest airport, you can get to Best Western Plus Delmere Hotel by:

    • Airport shuttle (public) 20min

  • Check-in at Best Western Plus Delmere Hotel is from 3:00 PM, and check-out is until 11:00 AM.

  • Guests staying at Best Western Plus Delmere Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 6.8).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Room options at Best Western Plus Delmere Hotel include:

    • Single
    • Double

  • Best Western Plus Delmere Hotel is 2 miles from the center of London.

  • The prices at Best Western Plus Delmere Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Best Western Plus Delmere Hotel offers the following activities/services (charges may apply):