Hotel The Empress Hotel
Central Promenade, Douglas, IM2 4RA, United Kingdom – Excellent location - show map
Excellent location — rated 9.0/10! (score from 1087 reviews)
Real guests • Real stays • Real opinions
*8.4* Gaiety Theatre: only 4 minutes away! (350 yards on foot)
The staff were amazing and the room was lovely and I would definitely stay again. Staff were really friendly and room service was very good!
Isle of ManThe food was fine, presentation not great.. Location great close to town and beautiful sea views.. road works outside, not the hotels fault.
Isle of ManWe found the staff The Empress to be incredibly warm, friendly and welcoming. They were happy to help make our stay with our baby as comfortable and easy as possible. The breakfast had a lot of options and the portions at dinner were very generous.
GuernseyThe location was great, easy walk into Douglas center. Room was very comfortable, particularly the bed. Couldn't fault the staff, all friendly and helpful.
Isle of ManWe stayed in the penthouse suite for a night and it was a beautiful room with an amazing view. Definitely a bargain! The Irish receptionist was lovely and very welcoming. Decent breakfast provided. Will definitely be back.
Isle of ManExtremely friendly/helpful staff. Excellent breakfast. Lovely room. Extremely comfortable large bed! Lovely power shower. Free WiFi. Lovely view as we had requested. Listening to the waves while relaxing was fantastic.
GuernseyRoom facilities and breakfast were excellent and a well stocked bar and pleasant bar area.
Isle of ManThe staff were amazing (especially Irish lady at reception, didn’t catch her name)
Isle of ManA very clean hotel, friendly staff. Can imagine it being really great to stay at when all the facilities are open due to COVID-19
GuernseyEverything the food is especially good value for money.
Isle of Man
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The Empress Hotel
- What guests loved the most:
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Lewis
Isle of Man
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Phredd
Isle of Man
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Jessica
Guernsey
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Brenda
Isle of Man
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Michaela
Isle of Man
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Christine
Guernsey
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Alan
Isle of Man
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Evie
Isle of Man
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David
Guernsey
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Sean
Isle of Man
Extra health & safety measures
One of our top picks in Douglas.Overlooking Douglas Bay on the Isle of Man, this hotel has a , a health club, and a large conservatory that features panoramic .
There is a of at The Empress Hotel, including a French-style brasserie restaurant ,or The Piano Bar which serves a full bar menu daily until 9.30pm and a range of drinks.
The hotel’s rooms all have modern décor, and come equipped with satellite TV. Guests can also make use of a work desk and facilities for making tea and coffee.
Leisure facilities at The Empress include a fully equipped gym, sauna and steam room. Beauty treatments are available, including soothing massages.
A variety of shops can be reached in under 10 minutes’ walk, and there are restaurants to eat in along the nearby promenade.
Couples particularly like the location — they rated it 9.0 for a two-person trip.
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RetryMost popular facilities
Good for couples - they rate the facilities 8.0 for two-person stays.
Guests love...
“friendly staff”
124 related reviews
“excellent breakfast”
93 related reviews
“piano bar”
63 related reviews
Top location: Highly rated by recent guests (9.0)
Breakfast info
Full English/Irish, Buffet
Good coffee!
Loyal customers
There are more repeat guests here than most other properties.
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| Max adults: 1 |
Single Room
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| Max adults: 2. Max children: 1 |
Double Room
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| Max adults: 2. Max children: 1 |
Deluxe Double Room with Sea View
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| Max adults: 2. Max children: 1 |
Twin Room
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| Max adults: 3. Max children: 2 |
Classic Twin Room with Sofa
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| Max adults: 2. Max children: 1 |
Deluxe Double or Twin Room with Sea View
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| Max adults: 3. Max children: 2 |
Deluxe Suite with Sea View
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| Max adults: 2 |
Penthouse Suite with Sea View
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| Max adults: 3. Max children: 2 |
Family Room
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| Max adults: 2. Max children: 1 |
Double or Twin Room with Sea View with Shower
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About The Empress Hotel
Welcoming Booking.com guests since 3 Feb 2010
We speak your language
Thanks! You will receive an email as soon as the property has answered your question.
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Gaiety Theatre0.2 miles
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Manx Museum0.2 miles
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TT Grandstand0.9 miles
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Laxey Wheel6.5 miles
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Castle Rushen9 miles
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Peel Cathedral9.7 miles
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Port Erin Railway Museum12.2 miles
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Ferry Steam Packet Company0.5 miles
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Isle of Man Airport7.7 miles
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RetryThe Brasserie
Cuisine: British
4 reasons to choose The Empress Hotel
Why book with us
Prices you can't beat!
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One of our top picks in Douglas
Facilities of The Empress Hotel Great facilities! Review score, 8.1
Most popular facilities
Outdoors
- Outdoor furniture
- Garden
Pets
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Pets are not allowed.
Activities
- Live music/performance
- Walking tours Additional charge
Food & Drink
- On-site coffee house
- Chocolate or cookies Additional charge
- Bottle of water Additional charge
- Wine/champagne Additional charge
- Kid-friendly buffet
- Kid meals Additional charge
- Special diet menus (on request)
- Snack bar
- Bar
- Restaurant
Internet
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Free! WiFi is available in the hotel rooms and is free of charge.
Parking
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Parking options available
- Street parking
Reception services
- Luggage storage
- 24-hour front desk
Cleaning services
- Daily housekeeping
- Shoeshine
- Dry cleaning Additional charge
- Laundry Additional charge
Business facilities
- Fax/photocopying Additional charge
- Business centre Additional charge
- Meeting/banquet facilities Additional charge
Safety & security
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Safety deposit box
General
- Shared lounge/TV area
- Vending machine (drinks)
- Designated smoking area
- Non-smoking throughout
- Heating
- Packed lunches
- Lift
- Bridal suite
- Family rooms
- Non-smoking rooms
- Room service
Wellness facilities
- Fitness
- Full body massage Additional charge
- Head massage Additional charge
- Neck massage Additional charge
- Back massage Additional charge
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa Facilities
- Body Treatments
- Waxing services
- Facial treatments
- Beauty Services
- Massage Additional charge
- Spa and wellness centre
- Fitness centre
- Sauna
Safety features
- Access to health care professionals
- First aid kit available
- Process in place to check health of guests
- Staff follow all safety protocols as directed by local authorities
Physical distancing
- Physical distancing rules followed
- Cashless payment available
Cleanliness & disinfecting
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
Food & drink safety
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
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Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children of any age are welcome.
Children aged 18 years and above are considered adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
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Cot upon request
Extra bed upon request
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£15 per child, per night |
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Extra bed upon request
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£15 per person, per night |
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
The Empress Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Please inform The Empress Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
FAQs about The Empress Hotel
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Room options at The Empress Hotel include:
- Single
- Double
- Twin
- Twin/Double
- Suite
- Family
- BBasic Room
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The Empress Hotel offers the following activities / services (charges may apply):
- Spa and wellness centre
- Fitness centre
- Sauna
- Massage
- Spa lounge/relaxation area
- Waxing services
- Fitness
- Beauty Services
- Head massage
- Spa Facilities
- Live music/performance
- Facial treatments
- Back massage
- Body Treatments
- Walking tours
- Steam room
- Full body massage
- Spa/wellness packages
- Neck massage
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Check-in at The Empress Hotel is from 15:00, and check-out is until 11:00.
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The prices at The Empress Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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From the nearest airport, you can get to The Empress Hotel by:
- Taxi 30min
- Bus 40min
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The following parking options are available to guests staying at The Empress Hotel (subject to availability):
- Street parking
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Guests staying at The Empress Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).
Breakfast option(s) include:
- Full English/Irish
- Buffet
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The Empress Hotel has 1 restaurant:
- The Brasserie
