Name: The Empress Hotel
Address: Central Promenade, Douglas, IM2 4RA, United Kingdom, Central Promenade, Isle of Man, IM2 4RA, UK
Price range: Prices for upcoming dates start at £83 per night (We Price Match)
Rating: 8.3

Info & prices
Facilities
House rules
Guest reviews (1,164)

Hotel The Empress Hotel

Central Promenade, Douglas, IM2 4RA, United Kingdom – Great location - show map

A terrific room (the Penthouse suite) which was big, comfortable, clean and the only room with a balcony overlooking the bay. Breakfast was amazing and the general standard of food overall was most acceptable. The location was brilliant.

Andrew

United Kingdom

Friendliness of the staff and clean hotel. Breakfast was great

Brenda

United Kingdom

Clean and in a good location near to all in Douglas

Ian

United Kingdom

The staff were very friendly and helped where they could. The location was right on the promenade, with beautiful views of Douglas Bay. Breakfast was enjoyable.

Emma

United Kingdom

The hotel room was adequate for the price. It was comfortable, clean and staff were very friendly.

Debora

Isle of Man

It is a lovely hotel , very comfortable, and clean . The food is good , and the staff are polite and helpful. It's location is great , and I would definitely recommend this hotel.

Kevin

United Kingdom

Breakfast and Afternoon Tea excellent. Room very comfortable. Staff helpful

Patricia

Isle of Man

Lovely room overlooking the sea. Decor of the hotel superb Good breakfast included

Alan

United Kingdom

Food available in the hotel was very good and value for money.

Karen

United Kingdom

Breakfast was excellent, lots of choice and veggie sausages cooked to order

Adam

United Kingdom

What guests loved the most:
“A terrific room (the Penthouse suite) which was big, comfortable, clean and the only room with a balcony overlooking the bay.”

Andrew United Kingdom
“Friendliness of the staff and clean hotel. Breakfast was great”

Brenda United Kingdom
“Clean and in a good location near to all in Douglas”

Ian United Kingdom
“The staff were very friendly and helped where they could. The location was right on the promenade, with beautiful views of Douglas Bay. Breakfast was enjoyable.”

Emma United Kingdom
“The hotel room was adequate for the price. It was comfortable, clean and staff were very friendly.”

Debora Isle of Man
“It is a lovely hotel , very comfortable, and clean . The food is good , and the staff are polite and helpful. It's location is great , and I would definitely recommend this hotel.”

Kevin United Kingdom
“Breakfast and Afternoon Tea excellent. Room very comfortable. Staff helpful”

Patricia Isle of Man
“Lovely room overlooking the sea. Decor of the hotel superb Good breakfast included”

Alan United Kingdom
“Food available in the hotel was very good and value for money.”

Karen United Kingdom
“Breakfast was excellent, lots of choice and veggie sausages cooked to order”

Adam United Kingdom

Most popular facilities

Free WiFi

Family rooms

Restaurant

Non-smoking rooms

Bar

Top location: Highly rated by recent guests (8.9)

Breakfast info

Full English/Irish, Buffet

Loyal customers

There are more repeat guests here than most other properties.

Sleeps	Room type	Price
Max adults: 1	Single Room 1 single bed
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2. Max children: 1	Double Room 1 double bed
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Max adults: 2. Max children: 1	Deluxe Double Room with Sea View 1 double bed
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Max adults: 2. Max children: 1	Twin Room 2 single beds
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Max adults: 3. Max children: 2	Classic Twin Room with Sofa 2 single beds and 1 sofa bed
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Max adults: 2. Max children: 1	Deluxe Double or Twin Room with Sea View 1 large double bed or 2 single beds
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Max adults: 3. Max children: 2	Deluxe Suite with Sea View Bedroom 1: 1 large double bed Living room: 1 sofa bed
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Max adults: 2	Penthouse Suite with Sea View 1 extra-large double bed
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Max adults: 3. Max children: 2	Family Room 1 single bed and 1 double bed
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Max adults: 2. Max children: 1	Double or Twin Room with Sea View with Shower 2 single beds or 1 large double bed
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Max adults: 10	Double Sea View
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Max adults: 10	Twin Sea View
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Max adults: 10	Family Room Classic
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Max adults: 10	Twin Classic
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Max adults: 10	Double Classic
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4 properties in Douglas like The Empress Hotel were booked in the last 12 hours on our site

Got a question?

Find more information in the questions and answers. Still need info? Send your own question to the property below.

About The Empress Hotel

Welcoming Booking.com guests since 3 Feb 2010

We speak your language

The property usually replies within a few days

Thanks! You will receive an email as soon as the property has answered your question.

Is there a lift?

Hello, Yes we do have a lift in the hotel.

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Answered on 11 October 2020
Hi Can I book a room from 15-16?

Hello, please message us on reservations@theempresshotel.net

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Answered on 16 May 2021
Morning, have a voucher from last year, wondered if Hotel reopened and taking for bookings, would like a week at end of July if possible for myself. Also are flights arriving from Scotland or is it better to take a ferry with car? Looking forward to hopefully staying. Janet Richardson

Hello, please message us on reservations@theempresshotel.net

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Answered on 16 May 2021
Is there laundry service

We have an external company that provides laundry service for a fee. Kind Regards, Reception The Empress Hotel

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Asked about: Double Room • Answered on 19 October 2019
Can you access the hotel 24 hours a day?

Yes reception is always manned

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Asked about: Double Room • Answered on 26 May 2020
Is your hotel gym and pool open please, thanks

Hi, Yes, our gym is opened, we don't have a swimming pool.

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Answered on 27 August 2021
Hi do you offer early check in? Specifically this Saturday? Regards Mark

Hello. How early? If the rooms is ready for check in, we will be able to check you in. Check with the hotel one day before arrival.

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Answered on 11 October 2020
are there any rooms with a balcony { dont mind paying extra }

Hello. Yes, but only the penthouse.

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Answered on 29 November 2020
What time do you have to check out ?

Check out is by 11am please

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Answered on 4 November 2020
Do you have parking?

Hello, No the Hotel doesn't have parking.

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Asked about: Deluxe Double or Twin Room with Sea View • Answered on 16 May 2021
How far from the Port.

Just 10 minutes walk

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Answered on 23 July 2020
Hi, We are two adults and one 3.5 years old. Do we need to book two rooms or is one twin room or King/double room enough ? Thanks

Hi, you can book a family room which has a double and a single bed in it

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Answered on 20 July 2021
Does this hotel have a lift to bedroom? Pls reply with thanks Regards Carolyn Stott

Yes all rooms are accessible by lifts

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Answered on 5 August 2020
Do you allow motorcyclists to stay, is there secure car / motorcycle parking.?

Hello, The hotel does not have a parking.

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Answered on 11 October 2020
Are there any balconies on deluxe double sea view rooms?

no sorry, we do in our penthouse

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Asked about: Deluxe Double Room with Sea View • Answered on 20 July 2021
is there parking on or off site please.

There is no onsite parking, and with the Promenade refurbishment, parking is in side streets or in the town centre which is 15 mins walk away currently unfortunately.

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Answered on 5 August 2020
WHAT floor is this room on And is balcony child friendly This is a repeat visit from our family of 4 2 adults 2 children (3 and 8)

The Penthouse is only for 2 people and not for families unfortunately. The room is on the 4th floor, but we do have other family size rooms available.

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Asked about: Penthouse Suite with Sea View • Answered on 6 July 2020
Is there parking

No we have no parking at the hotel or recently along the whole promenade while the refurbishment is taking place. There may be spaces on side streets.

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Answered on 6 July 2020
do you have an half board deal

Yes you can pay £20 a night to have a £25 food allowance per person directly with the hotel. Pls contact the hotel for details.

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Answered on 26 May 2020
Is there facilities for disabled. We require an accessible room with walk in shower

Hello, We do have a walking shower rooms, but the hotel is not fully disable friendly.

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Answered on 11 October 2020

Hotel surroundings *

What's nearby

Gaiety Theatre

0.2 miles
Manx Museum

0.2 miles
TT Grandstand

0.9 miles
Laxey Wheel

6.5 miles
Castle Rushen

9 miles
Peel Cathedral

9.7 miles
Port Erin Railway Museum

12.2 miles

Beaches in the neighbourhood

Douglas Beach

100 yards
Laxey Beach

6 miles

Public transport

Ferry Steam Packet Company

0.5 miles

Closest airports

Isle of Man Airport

7.7 miles

How to get to The Empress Hotel from Isle of Man Airport

Public transport

Taxi

* All distances are measured in straight lines. Actual travel distances may vary.

Are you missing any information about this area?

Brilliant!

1 restaurant on site

The Brasserie

Cuisine: British

3 reasons to choose The Empress Hotel

Why book with us

Manage your bookings online

Booking is safe

House rules The Empress Hotel takes special requests - add in the next step!

Check-in

From 15:00 hours

Check-out

Until 11:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 18 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year

Cot upon request

Extra bed upon request

£15 per child, per night

2+ years

Extra bed upon request

£15 per person, per night

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa American Express The Empress Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Please inform The Empress Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

The following parking options are available to guests staying at The Empress Hotel (subject to availability):
- Street parking
Room options at The Empress Hotel include:
- Single
- Double
- Twin
- Twin/Double
- Suite
- Family
- Partner offer
The nearest beach is just 150 yards from The Empress Hotel.
The Empress Hotel offers the following activities / services (charges may apply):
- Walking tours
- Live music/performance
Check-in at The Empress Hotel is from 15:00, and check-out is until 11:00.
The prices at The Empress Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
The Empress Hotel has 1 restaurant:
- The Brasserie
Guests staying at The Empress Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

Breakfast option(s) include:
- Full English/Irish
- Buffet
From the nearest airport, you can get to The Empress Hotel by:
- Taxi 30min
- Bus 40min
The Empress Hotel is 650 yards from the centre of Douglas.

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Hotel The Empress Hotel