Name: The Empress Hotel
Address: Central Promenade, Douglas, IM2 4RA, United Kingdom, Central Promenade, Isle of Man, IM2 4RA, UK
Price range: Prices for upcoming dates start at £55 per night (We Price Match)
Rating: 8.2

Room info & price
Facilities
House rules
Guest reviews (974)

The Empress Hotel

This is a Preferred Partner property. It is committed to providing guests with a positive experience thanks to its commendable service and good value. This property may pay Booking.com a bit more to be in this Programme.

Central Promenade, Douglas, IM2 4RA, United Kingdom –

*8.4* Gaiety Theatre: only 4 minutes away! (350 yards on foot)

Traveller photo of Douglas

29 March 2016

Lock in a great price for The Empress Hotel - rated 8.2 by recent guests.

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The hotel was clean and was undergoing out of season redecoration and carpets so the investment in keeping good standards was good. The staff were pleasant and helpful and the sea views were great.

John_mm, United Kingdom

Very comfortable stay, staff friendly very good breakfast

Robert, United Kingdom

The staff did not smile very unhelpful. Food was not up to standards. The pianist was not playing the piano most of the time just a very bad experience

Matthew, Isle of Man

Last minute booking to solve transport dilemma. Worked well.

Linda, Isle of Man

Very good breakfast , always fresh . View over the sea from main hall . Exit from the hotel to Central Promenade , where you can have nice walk while being smuggled by the wind or have a bike ride along the coast .

Roman, United Kingdom

Not as expensive as I had been told. Some parts are being refurbished that was why it did not get all 5 stars. But staff, helpful and friendly, room basic but clean and warm. You could alter the settings on the radiators to suite you. The food was excellent, we had our final meal in the hotel (not the brassier as this was part of the refurbishment) and we had a drink each ( brandy for me and wine for her) no starters, but I had breast of chicken stuffed with peppers and a wonderful sauce on to with asparagus, my wife had medallions of beef and all the trimmings. Fantastic flavours. Price? Under £37. I recommend this to anyone.

Stephen, United Kingdom

Beautifully appointed rooms although a little on the small side. Great for one though

Michael, United Kingdom

Great helpful staff great location fantastic breakfast.

Paul, United Kingdom

The carpets on the 3rd floor were not very clean. the towels seemed to be old and not 100% clean. The Staff at the bar was missing most of the time back and forward delivering food and not serving the people waiting at bar. Had to wait 15 minutes even though their were only 3 people at bar. Room very small and TV even smaller.

Pat, United Kingdom

very comfy bed and great breakfast and dinner - good value

Paula, United Kingdom

8.8

Great location!
Very comfy beds
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Great check-in experience
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What guests loved the most:
“The hotel was clean and was undergoing out of season redecoration and carpets so the investment in keeping good standards was good. The staff were pleasant and helpful and the sea views were great.”

John_mm United Kingdom
“Very comfortable stay, staff friendly very good breakfast”

Robert United Kingdom
“The staff did not smile very unhelpful. Food was not up to standards. The pianist was not playing the piano most of the time just a very bad experience”

Matthew Isle of Man
“Last minute booking to solve transport dilemma. Worked well.”

Linda Isle of Man
“Very good breakfast , always fresh . View over the sea from main hall . ”

Roman United Kingdom
“Not as expensive as I had been told. Some parts are being refurbished that was why it did not get all 5 stars. But staff, helpful and friendly, room basic but clean and warm. ”

Stephen United Kingdom
“Beautifully appointed rooms although a little on the small side. Great for one though”

Michael United Kingdom
“Great helpful staff great location fantastic breakfast.”

Paul United Kingdom
“The carpets on the 3rd floor were not very clean. the towels seemed to be old and not 100% clean. ”

Pat United Kingdom
“very comfy bed and great breakfast and dinner - good value”

Paula United Kingdom

One of our top picks in Douglas.Overlooking Douglas Bay on the Isle of Man, this hotel has a piano bar, a health club, and a large conservatory that features panoramic sea views.

There is a choice of dining options at The Empress Hotel, including a French-style brasserie restaurant ,or The Piano Bar which serves a full bar menu daily until 9.30pm and a range of drinks.

The hotel’s rooms all have modern décor, and come equipped with satellite TV. Guests can also make use of a work desk and facilities for making tea and coffee.

Leisure facilities at The Empress include a fully equipped gym, sauna and steam room. Beauty treatments are available, including soothing massages.

A variety of shops can be reached in under 10 minutes’ walk, and there are restaurants to eat in along the nearby promenade.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

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The Empress Hotel has been welcoming Booking.com guests since 3 Feb 2010.

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“friendly staff”
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“excellent breakfast”
67 related reviews

“sea view”
57 related reviews

Top location: Highly rated by recent guests (8.8)

Breakfast info

Full English/Irish, Buffet

Loyal customers

There are more repeat guests here than most other properties.

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Just booked in Douglas 3 hotels like The Empress Hotel were just booked on our site

Hotel surroundings – Guests loved walking around the neighbourhood!

Closest landmarks

Gaiety Theatre
0.2 miles
Manx Museum
0.2 miles
Steam Packet Company
0.5 miles
TT Grandstand
0.9 miles
Laxey Wheel
6.5 miles
Castle Rushen
9 miles
Peel Cathedral
9.7 miles
Port Erin Railway Museum
12.2 miles
Isle of Man Motor Museum
14.3 miles

Closest airports

Isle of Man Airport
7.7 miles

What travellers love about this location

“Excellent breakfast .Good location and good value for money”

Geoff

United Kingdom

“Can’t fault it . It was our 3rd stay at the hotel and everything from the staff, rooms and bar area are all excellent. ”

Fleming

United Kingdom

“Brilliant location. Fantastic staff . Fantastic breakfast ”

Debbie

United Kingdom

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1 restaurant on site

The Brasserie

Cuisine: British

Open for: Dinner

Menu: À la carte

4 reasons to choose The Empress Hotel

Why book with us

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One of our top picks in Douglas

House rules The Empress Hotel takes special requests - add in the next step!

Check-in

From 15:00 hours

Check-out

Until 11:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.

Children and extra beds

All children are welcome.

All children under 2 years are charged GBP 7.50 per night for children's cots/cribs.

All children under 12 years are charged GBP 15 per night for extra beds.

All further older children or adults are charged GBP 15 per night for extra beds.

The maximum number of extra beds in a room is 1.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Pets

Pets are not allowed.

The Empress Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

“The hotel was clean and was undergoing out of season redecoration and carpets so the investment in keeping good standards was good. The staff were pleasant and helpful and the sea views were great.”

John_mm

“Very good breakfast , always fresh . View over the sea from main hall . Exit from the hotel to Central Promenade , where you can have nice walk while being smuggled by the wind or have a bike ride along the coast .”

Roman

“Not as expensive as I had been told. Some parts are being refurbished that was why it did not get all 5 stars. But staff, helpful and friendly, room basic but clean and warm. You could alter the settings on the radiators to suite you. The food was excellent, we had our final meal in the hotel (not the brassier as this was part of the refurbishment) and we had a drink each ( brandy for me and wine for her) no starters, but I had breast of chicken stuffed with peppers and a wonderful sauce on to with asparagus, my wife had medallions of beef and all the trimmings. Fantastic flavours. Price? Under £37. I recommend this to anyone.”

Stephen

“The carpets on the 3rd floor were not very clean. the towels seemed to be old and not 100% clean. The Staff at the bar was missing most of the time back and forward delivering food and not serving the people waiting at bar. Had to wait 15 minutes even though their were only 3 people at bar. Room very small and TV even smaller.”

Pat

See all guest reviews for The Empress Hotel

Newest reviews for The Empress Hotel

Reviewed: 10 December 2018

John_MM
United Kingdom
7.5

“Pleasant and easy stay. Nothing Outstanding.”
- • Leisure trip
- • Couple
- • Deluxe Double Room with Sea View
- • Stayed 2 nights
It seemed that the staffing levels were low, meaning that the restaurant and reception weren't always manned, other than that all ok.
The hotel was clean and was undergoing out of season redecoration and carpets so the investment in keeping good standards was good. The staff were pleasant and helpful and the sea views were great.

Stayed in December 2018
Reviewed: 8 December 2018

Robert
United Kingdom
10

“Very enjoyable stay”
- • Business trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
Very comfortable stay, staff friendly very good breakfast

Stayed in December 2018
Reviewed: 6 December 2018

Jill
United Kingdom
7.1

“Good value could be supa”
- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Hard uncomfortable pillows. Small double room only big enough for one. Breakfast room in Basement -shame it was a bit dingy when there are such great views
Location

Stayed in December 2018
Reviewed: 5 December 2018

Matthew
Isle of Man
5.0

“Very bad”
- • Leisure trip
- • Couple
- • Deluxe Double Room with Sea View
- • Stayed 1 night
- • Submitted via mobile
Staff entertainment bed was uncomfortable
The staff did not smile very unhelpful. Food was not up to standards. The pianist was not playing the piano most of the time just a very bad experience

Stayed in December 2018
Reviewed: 3 December 2018

Linda
Isle of Man
7.5

“Clean, economical and served a purpose”
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing to complain about
Last minute booking to solve transport dilemma. Worked well.

Stayed in December 2018
Reviewed: 3 December 2018

Jacqueline
United Kingdom
7.5

“Convieient for my needs. Receptionist was extreamly friendly and helpful.”
- • Business trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
Extremely noisy at night. I was woken at 2.00am with a man stumbling up and down the corridor, at least 8 times, presumably drunk and unable to find his room. Other people, also well after 2.00am, talking very loudly along the corridor. Woken in the morning, again with people talking and laughing very loudly in their bedrooms. I appreciate that my experience was nothing to do with the hotel itself but other inconsiderate guests.
Enjoyed using the sauna and steam room.

Stayed in December 2018
Reviewed: 3 December 2018

Anonymous
United Kingdom
10

Exceptional
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
Lovely friendly staff, great sea view room and comfy bed

Stayed in December 2018
Reviewed: 1 December 2018

Veronica
Isle of Man
10

“Comforting”
- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
- • Submitted via mobile
Hotel looking dated. Needing renovation work on carpets and general repairs.
Warm and comforting after weather outside!

Stayed in November 2018
Reviewed: 1 December 2018

Anna
United Kingdom
8.8

“Hotel clean, staff polite and friendly and willing to help you. Would stay at Empress again.”
- • Group of friends
- • Twin Room
- • Stayed 4 nights
- • Submitted via mobile
Parts of hotel being modernised noisy at times.
Staff polite and friendly.

Stayed in November 2018
Reviewed: 28 November 2018

Roman
United Kingdom
5.8

“Happy stay , warm breakfast in windy Isle of Man .”
- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 4 nights
Carpet on the corridors where dirty , narrow corridors , no view from the window . On arrival the receptionist asked me for my nationality in the way : Are you ……… ???? Felt like being stigmatized on arrival .
Very good breakfast , always fresh . View over the sea from main hall . Exit from the hotel to Central Promenade , where you can have nice walk while being smuggled by the wind or have a bike ride along the coast .

Stayed in November 2018
Reviewed: 26 November 2018

Stephen
United Kingdom
9.6

“1st time in the Isle Of Man or should it be mann, will go back in Summer.”
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
Being late November, everything was closed. Laxey wheel, railways, but we had a nice time driving around the island and eating, drinking and spending.
Not as expensive as I had been told. Some parts are being refurbished that was why it did not get all 5 stars. But staff, helpful and friendly, room basic but clean and warm. You could alter the settings on the radiators to suite you. The food was excellent, we had our final meal in the hotel (not the brassier as this was part of the refurbishment) and we had a drink each ( brandy for me and wine for her) no starters, but I had breast of chicken stuffed with peppers and a wonderful sauce on to with asparagus, my wife had medallions of beef and all the trimmings. Fantastic flavours. Price? Under £37. I recommend this to anyone.

Stayed in November 2018
Reviewed: 26 November 2018

Pimjim
United Kingdom
Age group: 35 – 44
9.2

Superb
- • Business trip
- • Solo traveller
- • Deluxe Double Room with Sea View
- • Stayed 1 night
Great value and very nice room

Stayed in November 2018
Reviewed: 26 November 2018

Michael
United Kingdom
Age group: 55 – 64

2 helpful votes
9.2

“Comfortable and economical”
- • Business trip
- • Group of friends
- • Double Room
- • Stayed 1 night
You can walk faster than the lift and so much better for you!!!
Beautifully appointed rooms although a little on the small side. Great for one though

Stayed in November 2018
Reviewed: 21 November 2018

Kevin
United Kingdom

6 helpful votes
10

“Staff were very helpful and friendly.”
- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 3 nights
- • Submitted via mobile
A fine location on the sea front.

Stayed in November 2018
Reviewed: 20 November 2018

Ian
United Kingdom
10

Exceptional
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
- • Submitted via mobile
The carpets were very worn
The room was lovely, clean. And a great sea view

Stayed in November 2018

Sleeps	Room type
	Single Room 1 single bed	Show prices
Start of dialog content 댴 Private bathroom Situated at the rear of the hotel, this room features a private bathroom, TV and tea/coffee making facilities. Room facilities: • Tea/Coffee Maker • Shower • Bath • TV • Telephone • Hairdryer • Radio • Desk • Ironing Facilities • Free toiletries • Toilet • Private bathroom • Heating • Satellite Channels • Carpeted • Flat-screen TV • Wake-up service • Electric kettle • Wardrobe or closet • Towels • Toilet paper Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date / / Check-in date Check-out date / / Check-out date Rooms Adults Children End of dialog content
	Double Room 1 double bed	Show prices
Start of dialog content 댴 Private bathroom Situated at the rear of the hotel, this room features a private bathroom, TV and tea/coffee making facilities. Room facilities: • Tea/Coffee Maker • Shower • Bath • TV • Telephone • Hairdryer • Radio • Desk • Ironing Facilities • Free toiletries • Toilet • Private bathroom • Heating • Satellite Channels • Carpeted • Flat-screen TV • Wake-up service • Electric kettle • Wardrobe or closet • Towels • Toilet paper Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date / / Check-in date Check-out date / / Check-out date Rooms Adults Children End of dialog content
	Deluxe Double Room with Sea View 1 double bed	Show prices
Start of dialog content 댴 Private bathroom Contemporary double room, with superb views across Douglas Bay. Room facilities: • Shower • Bath • TV • Telephone • Hairdryer • Radio • Desk • Ironing Facilities • Seating Area • Free toiletries • Toilet • Private bathroom • Heating • Satellite Channels • Carpeted • Flat-screen TV • View • Wake-up service • Electric kettle • Wardrobe or closet • Sea view • Towels • Toilet paper Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date / / Check-in date Check-out date / / Check-out date Rooms Adults Children End of dialog content
	Twin Room 2 single beds	Show prices
Start of dialog content 댴 Private bathroom Room facilities: • Tea/Coffee Maker • Shower • Bath • TV • Telephone • Hairdryer • Radio • Desk • Ironing Facilities • Free toiletries • Toilet • Private bathroom • Heating • Satellite Channels • Carpeted • Flat-screen TV • Wake-up service • Electric kettle • Wardrobe or closet • Towels • Toilet paper Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date / / Check-in date Check-out date / / Check-out date Rooms Adults Children End of dialog content
	Classic Twin Room with Sofa 2 single beds and 1 sofa bed	Show prices
Start of dialog content 댴 Private bathroom This twin room has a electric kettle, seating area and sofa. Room facilities: • Shower • Bath • TV • Telephone • Hairdryer • Radio • Desk • Ironing Facilities • Seating Area • Free toiletries • Toilet • Private bathroom • Heating • Satellite Channels • Carpeted • Flat-screen TV • Sofa • Wake-up service • Electric kettle • Wardrobe or closet • Towels • Toilet paper • Sofa bed Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date / / Check-in date Check-out date / / Check-out date Rooms Adults Children End of dialog content
	Deluxe Double or Twin Room with Sea View 2 single beds or 1 large double bed	Show prices
Start of dialog content 댴 Private bathroom This twin/double room features a electric kettle, seating area and sofa. Room facilities: • Shower • Bath • TV • Telephone • Hairdryer • Radio • Desk • Ironing Facilities • Seating Area • Free toiletries • Toilet • Private bathroom • Heating • Satellite Channels • Carpeted • Flat-screen TV • Sofa • View • Wake-up service • Electric kettle • Wardrobe or closet • Sea view • Towels • Toilet paper Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date / / Check-in date Check-out date / / Check-out date Rooms Adults Children End of dialog content
	Deluxe Suite with Sea View Bedroom 1: 1 large double bed Living room: 1 sofa bed	Show prices
Start of dialog content 댴 Private bathroom This suite has a flat-screen TV, seating area and sofa. Room facilities: • Shower • Bath • TV • Telephone • Hairdryer • Radio • Desk • Ironing Facilities • Seating Area • Free toiletries • Toilet • Private bathroom • Heating • Satellite Channels • Carpeted • Flat-screen TV • Sofa • View • Wake-up service • Electric kettle • Wardrobe or closet • Sea view • Towels • Toilet paper • Sofa bed Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date / / Check-in date Check-out date / / Check-out date Rooms Adults Children End of dialog content
	Penthouse Suite with Sea View 1 extra-large double bed	Show prices
Start of dialog content 댴 Private bathroom This suite features a balcony, view and seating area. Room facilities: • Shower • Bath • TV • Telephone • Hairdryer • Balcony • Radio • Refrigerator • Desk • Ironing Facilities • Seating Area • Free toiletries • Toilet • Private bathroom • Heating • Satellite Channels • Carpeted • Flat-screen TV • Sofa • View • Wake-up service • Electric kettle • Wardrobe or closet • Sea view • Towels • Outdoor furniture • Toilet paper Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date / / Check-in date Check-out date / / Check-out date Rooms Adults Children End of dialog content
	Family Room 1 single bed and 1 double bed	Show prices
Start of dialog content 댴 Private bathroom This family room has a electric kettle. Room facilities: • Shower • Bath • TV • Telephone • Hairdryer • Radio • Desk • Ironing Facilities • Free toiletries • Toilet • Private bathroom • Heating • Satellite Channels • Carpeted • Flat-screen TV • Wake-up service • Electric kettle • Wardrobe or closet • Towels • Toilet paper Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date / / Check-in date Check-out date / / Check-out date Rooms Adults Children End of dialog content

The Empress Hotel

The Empress Hotel 3-star hotel

Most popular facilities

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See availability Hotel surroundings – Great location - show map Guests loved walking around the neighbourhood!

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The Brasserie

4 reasons to choose The Empress Hotel

Why book with us

See availability Facilities of The Empress Hotel Great facilities! Review score, 8.0

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The Empress Hotel

Hotel surroundings – Guests loved walking around the neighbourhood!

Facilities of The Empress Hotel Great facilities! Review score, 8.0

House rules The Empress Hotel takes special requests - add in the next step!