Name: Haven Hotel and Spa
Address: 161 Banks Road, Poole, BH137QL, United Kingdom, 161 Banks Road, Dorset, BH137QL, UK
Price range: Prices for upcoming dates start at $171 per night (We Price Match)
Rating: 8.3

Room Info & Price Facilities House Rules The Fine Print Our Guests’ Experiences (1,422)

Haven Hotel and Spa

161 Banks Road, Poole, BH137QL, United Kingdom – Excellent location – show map

Traveler photo of Poole by paul

United Kingdom · July 9, 2016

Lock in a great price for Haven Hotel and Spa – rated 8.3 by recent guests!

to get started.

Location was superb, staff were very friendly! We used the spa all day on our check-out day which was just lovely.

Gareth, United Kingdom

Lovely surprise to have such an excellent single room....with sea view and balcony.

Linda, United Kingdom

Location was superb. Comfortable Happy Friendly Staff

Jayne, United Kingdom

Staff very welcoming, extremely helpful and courteous. The location is absolutely stunning with miles of sandy beaches on the doorstep.

Michele, United Kingdom

Excellent cooked breakfast and service from all staff.

Ian, United Kingdom

Basically everything.food very good staff very helpful

Colin, United Kingdom

Clean, comfortable and excellent location and good value for money.

Victoria, United Kingdom

Brilliant location.breakfast lovely cannot fault it

Debbie, United Kingdom

Very comfortable bed, clean rooms, lovely sea view from lounge bar, good food, lovely warm swim pools, very close walk beach. Very popular people used this hotel and good access to travel around the coast.

Canika, United Kingdom

The location. The view from the balcony. The breakfast was superb. The Staff were very attentive.

Norman, United Kingdom

Great location!

9.4

This property is 1 minute walk from the beach. Situated on the Sandbanks Peninsula of Poole Harbour, this elegant hotel features a leisure centre, 2 restaurants and panoramic views of Poole Bay. There is also free WiFi and a beauty spa.

The bright bedrooms at Haven Hotel and Spa each have a satellite TV, tea/coffee facilities and a private modern bathroom. Some rooms have scenic views towards the Purbeck Hills or Brownsea Island.

The Haven restaurant offers fine dining with sea views. The Point restaurant serves fresh seafood and classic British cuisine, and features a spacious terrace. There is also a stylish lounge bar.

The leisure centre features indoor and outdoor swimming pools and a fully equipped fitness suite. Guests can also relax in the sauna, spa bath and steam room, or try indulgent treatments in the salon.

The wide range of facilities at Haven Hotel and Spa include a fully equipped fitness gym, sauna, steam room, hot tub, hydrotherapy pools and a heated, seasonal outdoor pool. There is also a poolside bar and grill for light meals.

Haven Hotel and Spa is just a 15-minute drive from Poole Ferry Terminal, offering crossings to the Channel Islands. Sandbanks Beach is just a few feet away.

This property also has one of the top-rated locations in Poole! Guests are happier about it compared to other properties in the area.

Couples in particular like the location – they rated it 9 for a two-person trip.

We speak your language!

Haven Hotel and Spa has been welcoming Booking.com guests since Aug 1, 2005

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Most Popular Facilities

Parking

Free WiFi

Family Rooms

Indoor Pool

Beachfront

Spa

Good for couples – they rated the facilities 8 for two-person stays.

Guests Love...

“amazing views”
361 related reviews

“wonderful staff”
284 related reviews

“excellent quality of food”
280 related reviews

Top Location: Highly rated by recent guests (9.4)

Breakfast Info

Continental, Full English/Irish, Buffet

Free WiFi
Guests consistently rate the WiFi as excellent

Private Parking Available On Site

Loyal Customers

There are more repeat guests here than most other properties.

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Rooms

Adults

Children

Fits	Room Type
	Budget Double Room 1 full bed	Show prices
댴 Private bathroom Room Size: 264 ft² The small double rooms face the middle courtyard of the hotel and do not have any views due to their frosted windows. Rooms can be affected by noise from kitchen’s extractor fans during service time. Room Facilities: Shower, Bathtub, Telephone, Hairdryer, Suit press, Radio, Ironing facilities, Toilet, Bathroom, Heating, Satellite channels, Electric kettle Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Double Room with Balcony and Sea View 1 full bed	Show prices
댴 Private bathroom Room Size: 315 ft² With scenic balcony views of the sea, this bright bedroom includes satellite TV, tea/coffee facilities and a private modern bathroom. Room Facilities: Tea/Coffee maker, Shower, Bathtub, Telephone, Hairdryer, Wake up service/Alarm clock, Balcony, Suit press, Radio, Ironing facilities, Toilet, Bathroom, Heating, Satellite channels, Electric kettle, Sea view Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Double Room with Harbour View and Balcony 1 full bed	Show prices
댴 Private bathroom Room Size: 251 ft² With scenic balcony views of the harbor, this bright bedroom includes satellite TV, tea/coffee facilities and a private modern bathroom. Room Facilities: Tea/Coffee maker, Shower, Bathtub, Telephone, Hairdryer, Wake up service/Alarm clock, Balcony, Suit press, Radio, Ironing facilities, Toilet, Bathroom, Heating, Satellite channels, Electric kettle Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Double Room with Sea View 1 full bed	Show prices
댴 Private bathroom Room Size: 230 ft² With scenic views of the sea, this bright bedroom includes satellite TV, tea/coffee facilities and a private modern bathroom. Room Facilities: Tea/Coffee maker, Shower, Bathtub, Telephone, Hairdryer, Wake up service/Alarm clock, Suit press, Radio, Ironing facilities, Toilet, Bathroom, Heating, Satellite channels, Electric kettle, Sea view Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Deluxe Double Room with and Sea View 1 full bed	Show prices
댴 Private bathroom Room Size: 436 ft² With scenic views of the sea, this bright bedroom includes satellite TV, tea/coffee facilities and a private modern bathroom. Room Facilities: Tea/Coffee maker, Shower, Bathtub, Telephone, Hairdryer, Wake up service/Alarm clock, Suit press, Radio, Ironing facilities, Toilet, Bathroom, Heating, Satellite channels, Electric kettle, Sea view Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
+ Max adults: 2 Max children: 2 (up to 0 years of age)	Standard Family Room 1 full bed and 1 bunk bed	Show prices
댴 Private bathroom Room Size: 296 ft² A bright bedroom with satellite TV, tea/coffee facilities and a private modern bathroom. Room Facilities: Tea/Coffee maker, Shower, Bathtub, Telephone, Hairdryer, Wake up service/Alarm clock, Suit press, Radio, Ironing facilities, Toilet, Bathroom, Heating, Satellite channels, Electric kettle Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Special Offer - Standard Double Room 1 full bed	Show prices
댴 Private bathroom This double room has a electric kettle and satellite TV. Winter time offer, stay two nights with dinner on first night and breakfast each morning. Dinner is from the set menu. Room Facilities: Tea/Coffee maker, Shower, Bathtub, Telephone, Hairdryer, Wake up service/Alarm clock, Suit press, Radio, Ironing facilities, Toilet, Bathroom, Heating, Satellite channels, Electric kettle Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Single Room 1 twin bed	Show prices
댴 Private bathroom Room Size: 201 ft² Rooms have satellite TV, a private bathroom, and tea and coffee-making facilities. Room Facilities: Tea/Coffee maker, Shower, Bathtub, Telephone, Hairdryer, Wake up service/Alarm clock, Suit press, Radio, Ironing facilities, Toilet, Bathroom, Heating, Satellite channels, Electric kettle Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Double Room 1 full bed	Show prices
댴 Private bathroom Room Size: 293 ft² Rooms have satellite TV, a private bathroom, and tea and coffee-making facilities. Room Facilities: Tea/Coffee maker, Shower, Bathtub, Telephone, Hairdryer, Wake up service/Alarm clock, Suit press, Radio, Ironing facilities, Toilet, Bathroom, Heating, Satellite channels, Electric kettle Free WiFi is available in all rooms. Recently booked! Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children

Just booked in Poole: 4 hotels like Haven Hotel and Spa were just booked on our site

An Inside Look at Haven Hotel and Spa

CRS team has an extensive knowledge of our hotels and different facilities associated with FJB collection such as Watersport, Spa and restaurants as well as recommending local attractions and information.

Haven Hotel and Spa takes special requests – add in the next step!

Area Info – Great location - show map

Closest Landmarks

Sandbanks 0.4 miles
Brownsea Castle 0.6 miles
Compton Acres 1.9 miles
Poole Harbor 2.6 miles
Poole Magistrates Court 2.7 miles
BMI The Harbour Hospital 2.9 miles
Kaplan International College Bournemouth 3.4 miles
Bournemouth Library 3.8 miles
Bournemouth Beach 3.8 miles
Oceanarium 3.8 miles

Closest Airports

Bournemouth Airport 8.2 miles
Southampton Airport 31.5 miles
Bristol Airport 59 miles

Are you missing any information about this area? Yes / No

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5 Reasons to Choose Haven Hotel and Spa

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1423 independent reviews

The staff speaks English

Booking is safe

Facilities of Haven Hotel and Spa Great facilities! Review score, 8.3

Outdoors

Beachfront
BBQ Facilities (additional charge)
Terrace

Pool and Spa

Outdoor Pool
Indoor Pool
Hot Tub/Jacuzzi
Massage (additional charge)
Spa
Fitness Center
Sauna

Pets

Pets are not allowed.

Activities

Golf Course (within 2 miles) (additional charge)
Tennis Court

Food & Drink

Restaurant With Dining Menu
Breakfast in the Room
Bar
Good Coffee!

Internet

Free! WiFi is available in all areas and is free of charge.

Parking

Private parking is available on site (reservation is not needed) and costs GBP 10 per day.

Front Desk Services

Baggage Storage
24-Hour Front Desk

Entertainment & Family Services

Babysitting/Child Services (additional charge)

Cleaning Services

Dry Cleaning (additional charge)

Business Facilities

Fax/Photocopying (additional charge)
Business Center (additional charge)
Meeting/Banquet Facilities (additional charge)

General

All Spaces Non-Smoking (public and private)
Heating
Packed Lunches
Elevator
Honeymoon Suite
Family Rooms
Non-Smoking Rooms
Newspapers (additional charge)
Room Service

Languages Spoken

Portuguese
French
Spanish
English
German

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Good to Know

Check-in

From 3:00 PM

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

All children from 0 to 3 year are charged GBP 5 per person per night in a crib.

All children from 4 to 14 year are charged GBP 15 per person per night in a crib.

The maximum number of extra beds/cribs in a room is 1.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Pets

Pets are not allowed.

Cards accepted at this property

Hover over the cards for more info.

Or, take a look at these appealing alternatives:

Grovefield Manor has a review score of 9.1

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See the 5 best hotels in Poole, based on 8,747 verified hotel reviews on Booking.com.

The Fine Print

Please note that some noise may be experienced in the rooms on weekends.

Please note that there is no lift access to some sections of the third floor.

When booking more than 6 rooms, a GBP 50 non-refundable charge per room is required.

See all guest reviews for Haven Hotel and Spa

Newest Reviews for Haven Hotel and Spa

June 23, 2017

Duncan
United Kingdom
7.1

“Great location but poor hotel that needs a major refurb.”
- • Leisure trip
- • Couple
- • Budget Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
눉Pool side bar not open even though it was 30c Rooms completely needed updating 15 years ago ! No air con in rooms - unable to sleep for 3 nights ! No air con in gym Swimming pool full of sand
눇Location amazing Views stunning Gym well equipped Staff friendly Restaurant has great fish and chips
June 22, 2017

Chris
United Kingdom
6.7

“Saved by the Location”
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
눉The Hotel is tired and a bit scruffy. The bar is under-staffed and on the outside terrace the staff didn't seem to know whether they were serving or not. The outdoor pool and surrounding area is scruffy and not enough sun beds. The room on the top floor was so hot.
눇The location is fantastic. The food and wine were fantastic. The beach is fantastic. Any dislikes are more than made up for by the location, however, if bad weather prevented use of pool and beach then I would have been very disappointed.
June 22, 2017

Suzanne
United Kingdom
9.6

“Excellent beautiful hotel”
- • Leisure trip
- • Couple
- • Double Room with Harbour View and Balcony
- • Stayed 2 nights
- • Submitted from a mobile device
눉No safe in room ( I think some rooms have them) and spa pool lockers either broken or no keys, everything else was excellent.
눇Beautiful views from harbour balcony room and little beaches right outside hotel. All staff were extremely helpful and hotel was very clean and spa area was lovely with fantastic views. Trip on boat to Poole and brown sea island was great too and ticket kiosk was right outside hotel.
June 21, 2017

Marilynne
United Kingdom
8.8

“Fabulous location”
- • Leisure trip
- • Couple
- • Budget Double Room
- • Stayed 2 nights
눉didn't like frosted glass on the bedroom windows. Ok , terrible view, but who cares. I was surprised you could lift the window open right to the top. Obviously health and safety haven't got that far yet. I was delighted. It was a very hot weekend, so very few sunloungers and seating around the pool. Think it was the case of putting the towels on the beds, while it is still dark. There was a member of staff, very friendly in the area, doing the very best he could. Bless him.. The stair carpet was threadbare on the first part of the staircase. But all in all a lovely hotel. Pricey though for a budget room. The hotel is next to the ferry so was a struggle to get through the queues to get in or out of the hotel. Some people were very courteous, others pipping hooters and gesticulating.
눇the situation of the hotel was superb. Breakfast was very good.Staff excellent.
June 21, 2017

Sarah
United Kingdom
7.5

Good
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
눉The food menu was limited and over priced
눇The views and the outdoor pool
June 21, 2017

Dolly
United Kingdom
7.5

Good
- • Leisure trip
- • Couple
- • Budget Double Room
- • Stayed 2 nights
눉Room was tiny and it was not clear whilst book that the room did not have heating / cooling provisions.
눇Location, staff and facilities were brilliant
June 20, 2017

vmarchisio
United Kingdom
Age group: 45 – 54
9.2

Wonderful
- • Leisure trip
- • Family with young children
- • Double Room with Harbour View and Balcony
- • Stayed 1 night
눇A Very nice historic hotel where Guglielmo Marconi made radio history at the beginning of the last century. The main hall is still entitled to him. Exceptional position and view on the sea and Isle of Wight.
June 20, 2017

Nicholas
United Kingdom
9.6

“Excellent Hotel”
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
눉Nothing
눇Spacious room, very comfortable. Excellent restaurant.
June 19, 2017

Andrew
United Kingdom
10

“Fantastic beautiful place”
- • Leisure trip
- • Couple
- • Double Room with Sea View
- • Stayed 4 nights
- • Submitted from a mobile device
눉Only bit we didn't like was the bar the service and tables were messy
눇We loved all of it fantastic place and staff
June 16, 2017

Anonymous
United Kingdom
7.9

“Comfortable hotel with fantastic views of harbour and Sandbanks!”
- • Leisure trip
- • Couple
- • Double Room with Harbour View and Balcony
- • Stayed 2 nights
- • Submitted from a mobile device
눉Shower had no power. Long hair was difficult to wash. Water did not run away properly in bath and basin. Toilet flush poor! Radiator left on when we arrived . I turned off when I realised, as room very warm at nights. Some places a little tired looking! Pool area and spa could do with a make over. Pillows too hard!
눇View from balcony made the break! Breakfast very good selection and hot! Salmon open sandwich was fab!
June 16, 2017

Jacqui
United Kingdom
4.2

Disappointing
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
눉Everything
눇Nothing
June 16, 2017

Anne
United Kingdom
9.2

Wonderful
- • Leisure trip
- • Couple
- • Double Room with Harbour View and Balcony
- • Stayed 2 nights
- • Submitted from a mobile device
눉Buffet style cooked breakfast meant that many items were some what over cooked and dry. Would have liked air conditioning in bedroom because we were on chain ferry side and kept windows closed at night. Disappointed with restaurant food. Would have liked some a la carte choice. Bar food lovely though.
눇Please don't sell for apartments!!!! You have a world class location. Your staff and location mean we will keep coming back now we have found you.
June 16, 2017

David
United Kingdom
7.5

Good
- • Leisure trip
- • Couple
- • Budget Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
눉No airecon in room
눇Breakfast excellent
June 16, 2017

Dennis
United Kingdom
8.3

“Weather made it”
- • Leisure trip
- • Couple
- • Double Room with Balcony and Sea View
- • Stayed 4 nights
- • Submitted from a mobile device
눉Evening set meal not enough choice and too expensive
눇Breakfast
June 16, 2017

Gordon
United Kingdom
9.6

“clean, comfortable hotel with superb views and friendly staff.”
- • Leisure trip
- • Couple
- • Double Room with Balcony and Sea View
- • Stayed 1 night
눉check-out slow.... queues caused by only one receptionist on the desks.
눇the room was large and comfortable. Good furniture on the balcony including sun-loungers. lots of comfortable lounge areas with spectacular views.

Haven Hotel and Spa, Poole (UK) Deals

Haven Hotel and Spa

Most Popular Facilities

Guests Love...

Lock in a great price for your upcoming stay

Availability

See availability Area Info – Great location - show map

Closest Landmarks

Most Popular Landmarks

Closest Airports

5 Reasons to Choose Haven Hotel and Spa

See availability Facilities of Haven Hotel and Spa Great facilities! Review score, 8.3

Outdoors

Pool and Spa

Pets

Activities

Food & Drink

Internet

Parking

Front Desk Services

Entertainment & Family Services

Cleaning Services

Business Facilities

General

Languages Spoken

See availability Good to Know

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Newest Reviews for Haven Hotel and Spa

Duncan

Chris

Suzanne

Marilynne

Sarah

Dolly

vmarchisio

Nicholas

Andrew

Anonymous

Jacqui

Anne

David

Dennis

Gordon

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Area Info – Great location - show map

Facilities of Haven Hotel and Spa Great facilities! Review score, 8.3

Good to Know