Name: Haven Hotel and Spa
Address: 161 Banks Road, Poole, BH137QL, United Kingdom, 161 Banks Road, Dorset, BH137QL, UK
Price range: Prices for upcoming dates start at $143 per night (We Price Match)
Rating: 8.3

Room Info & Price Facilities House Rules The Fine Print Our Guests’ Experiences (1,433)

Haven Hotel and Spa

161 Banks Road, Poole, BH137QL, United Kingdom –

Traveler photo of Poole by paul

United Kingdom · July 9, 2016

Lock in a great price for Haven Hotel and Spa – rated 8.3 by recent guests!

to get started.

Big room Nice staff Comfortable bed Hairdryer and iron present Restaurant very good Good location near, though not ON, the beach

David, United Kingdom

Sixth visit , just love the hotel ,, where it is , views , food ,,xx

Sharon, United Kingdom

The location and most of the staff were brilliant. The first meal in the main restuarent was brilliant

Andrew, United Kingdom

The hotel is fabulous location,room was really lovely ,expensive but lovely & the view was gorgeous

Frances, United Kingdom

Couldn't wait to leave very disappointed with our stay from start to finish

Lee, United Kingdom

Nice location and good service. Breakfast was good with a beautiful view.

Rosa, United Kingdom

Excellent location, and fabulous facilities. The rooms are a little shabby it has to be said, but clean and comfortable. The indoor and outdoor pools are excellent and a lovely private entrance to the beach which is beautiful. Located near the ferry to Studland and Brownsea Island... perfect location.

Margaret, United Kingdom

View from the room was special, Old Harry Rocks behind Shell Bay.

Dave, United Kingdom

The location is perfect for a quiet break facilitates excellent. Restaurant very good as was breakfast. Room view was amazing

Karen, United Kingdom

The location and view from terrace/pool is superb.

Tony, United Kingdom

This property is 1 minute walk from the beach. Situated on the Sandbanks Peninsula of Poole Harbour, this elegant hotel features a leisure centre, 2 restaurants and panoramic views of Poole Bay. There is also free WiFi and a beauty spa.

The bright bedrooms at Haven Hotel and Spa each have a satellite TV, tea/coffee facilities and a private modern bathroom. Some rooms have scenic views towards the Purbeck Hills or Brownsea Island.

The Haven restaurant offers fine dining with sea views. The Point restaurant serves fresh seafood and classic British cuisine, and features a spacious terrace. There is also a stylish lounge bar.

The leisure centre features indoor and outdoor swimming pools and a fully equipped fitness suite. Guests can also relax in the sauna, spa bath and steam room, or try indulgent treatments in the salon.

The wide range of facilities at Haven Hotel and Spa include a fully equipped fitness gym, sauna, steam room, hot tub, hydrotherapy pools and a heated, seasonal outdoor pool. There is also a poolside bar and grill for light meals.

Haven Hotel and Spa is just a 15-minute drive from Poole Ferry Terminal, offering crossings to the Channel Islands. Sandbanks Beach is just a few feet away.

This property also has one of the top-rated locations in Poole! Guests are happier about it compared to other properties in the area.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

We speak your language!

Haven Hotel and Spa has been welcoming Booking.com guests since Aug 1, 2005

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Most Popular Facilities

Parking

Indoor Pool

Free WiFi

Family Rooms

Beachfront

Spa

Good for couples – they rated the facilities 8.2 for two-person stays.

Guests Love...

“amazing views”
361 related reviews

“wonderful staff”
284 related reviews

“excellent quality of food”
280 related reviews

Top Location: Highly rated by recent guests (9.4)

Breakfast Info

Continental, Full English/Irish, Buffet

Free WiFi
Guests consistently rate the WiFi as excellent

Private Parking Available On Site

Loyal Customers

There are more repeat guests here than most other properties.

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Rooms

Adults

Children

Fits	Room Type
	Budget Double Room 1 full bed	Show prices
댴 Private bathroom Room Size: 264 ft² The small double rooms face the middle courtyard of the hotel and do not have any views due to their frosted windows. Rooms can be affected by noise from kitchen’s extractor fans during service time. Room Facilities: Shower, Bathtub, Telephone, Hairdryer, Suit press, Radio, Ironing facilities, Toilet, Bathroom, Heating, Satellite channels, Electric kettle Free WiFi is available in all rooms. Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Double Room with Harbour View and Balcony 1 full bed	Show prices
댴 Private bathroom Room Size: 251 ft² With scenic balcony views of the harbor, this bright bedroom includes satellite TV, tea/coffee facilities and a private modern bathroom. Room Facilities: Tea/Coffee maker, Shower, Bathtub, Telephone, Hairdryer, Wake up service/Alarm clock, Balcony, Suit press, Radio, Ironing facilities, Toilet, Bathroom, Heating, Satellite channels, Electric kettle Free WiFi is available in all rooms. Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Double Room with Balcony and Sea View 1 full bed	Show prices
댴 Private bathroom Room Size: 315 ft² With scenic balcony views of the sea, this bright bedroom includes satellite TV, tea/coffee facilities and a private modern bathroom. Room Facilities: Tea/Coffee maker, Shower, Bathtub, Telephone, Hairdryer, Wake up service/Alarm clock, Balcony, Suit press, Radio, Ironing facilities, Toilet, Bathroom, Heating, Satellite channels, Electric kettle, Sea view Free WiFi is available in all rooms. Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Double Room with Sea View 1 full bed	Show prices
댴 Private bathroom Room Size: 230 ft² With scenic views of the sea, this bright bedroom includes satellite TV, tea/coffee facilities and a private modern bathroom. Room Facilities: Tea/Coffee maker, Shower, Bathtub, Telephone, Hairdryer, Wake up service/Alarm clock, Suit press, Radio, Ironing facilities, Toilet, Bathroom, Heating, Satellite channels, Electric kettle, Sea view Free WiFi is available in all rooms. Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
+ Max adults: 2 Max children: 2 (up to 0 years of age)	Standard Family Room 1 full bed and 1 bunk bed	Show prices
댴 Private bathroom Room Size: 296 ft² A bright bedroom with satellite TV, tea/coffee facilities and a private modern bathroom. Room Facilities: Tea/Coffee maker, Shower, Bathtub, Telephone, Hairdryer, Wake up service/Alarm clock, Suit press, Radio, Ironing facilities, Toilet, Bathroom, Heating, Satellite channels, Electric kettle Free WiFi is available in all rooms. Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Single Room 1 twin bed	Show prices
댴 Private bathroom Room Size: 201 ft² Rooms have satellite TV, a private bathroom, and tea and coffee-making facilities. Room Facilities: Tea/Coffee maker, Shower, Bathtub, Telephone, Hairdryer, Wake up service/Alarm clock, Suit press, Radio, Ironing facilities, Toilet, Bathroom, Heating, Satellite channels, Electric kettle Free WiFi is available in all rooms. Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Double Room 1 full bed	Show prices
댴 Private bathroom Room Size: 293 ft² Rooms have satellite TV, a private bathroom, and tea and coffee-making facilities. Room Facilities: Tea/Coffee maker, Shower, Bathtub, Telephone, Hairdryer, Wake up service/Alarm clock, Suit press, Radio, Ironing facilities, Toilet, Bathroom, Heating, Satellite channels, Electric kettle Free WiFi is available in all rooms. Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children

Just booked in Poole: 4 hotels like Haven Hotel and Spa were just booked on our site

An Inside Look at Haven Hotel and Spa

CRS team has an extensive knowledge of our hotels and different facilities associated with FJB collection such as Watersport, Spa and restaurants as well as recommending local attractions and information.

Haven Hotel and Spa takes special requests – add in the next step!

Area Info –

Closest Landmarks

Sandbanks 0.4 miles
Brownsea Island Nature Reserve 0.6 miles
Brownsea Castle 0.6 miles
Compton Acres 1.9 miles
Poole Harbor 2.6 miles
Poole Magistrates Court 2.7 miles
BMI The Harbour Hospital 2.9 miles
Kaplan International College Bournemouth 3.4 miles
Bournemouth Library 3.8 miles
Bournemouth Beach 3.8 miles

Closest Airports

Bournemouth Airport 8.2 miles
Southampton Airport 31.5 miles
Bristol Airport 59 miles

What Travelers Love About This Location

“Location was fantastic. Staff were friendly and welcoming. ”

Ronald Miller

United Kingdom

“We were upgraded to a lovely sea view room, very clean and comfortable! All staff very friendly!”

Nikki

United Kingdom

“A Very nice historic hotel where Guglielmo Marconi made radio history at the beginning of the last century. The main hall is still entitled to him. Exceptional position and view on the sea and Isle of Wight.”

vmarchisio

United Kingdom

Are you missing any information about this area? Yes / No

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5 Reasons to Choose Haven Hotel and Spa

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1429 independent reviews

The staff speaks English

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Good to Know

Check-in

From 3:00 PM

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

All children from 0 to 3 year are charged GBP 5 per person per night in a crib.

All children from 4 to 14 year are charged GBP 15 per person per night in a crib.

The maximum number of extra beds/cribs in a room is 1.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Pets

Pets are not allowed.

Cards accepted at this property

Hover over the cards for more info.

Or, take a look at these appealing alternatives:

The Plantation has a review score of 9

See the 5 best hotels in Poole, based on 9,678 verified hotel reviews on Booking.com.

The Fine Print

Please note that some noise may be experienced in the rooms on weekends.

Please note that there is no lift access to some sections of the third floor.

When booking more than 6 rooms, a GBP 50 non-refundable charge per room is required.

See all guest reviews for Haven Hotel and Spa

Newest Reviews for Haven Hotel and Spa

August 22, 2017

David
United Kingdom

2 helpful votes
4.6

“Very disappointed, not worth the money”
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
눉Decor looks cheap and needs updating (lots of scuffed paintwork and worn carpets throughout the hotel and even some in the room) Room carpet dirty and fraying near the window No soap in bathroom (surely this is basic?) The bathroom looks like it hasn't been updated in a very long time (worn, yes, WORN taps and plug hole, lino floor etc) No sound insulation (can very clearly hear people's conversation and TV, no exaggeration!) Not really like the photos, which make it look very much nicer than it actually is Does not feel like a £240 room (room no. 235 faces back of hotel; on same night, we could have had a double room in the 5 star Grand Hotel in Eastbourne) I've stayed in £100 double rooms that were much nicer Could not access the pool/spa area, which was locked (in summer!) The lift is a little unnerving and looks like it's from the 1950s
눇Big room Nice staff Comfortable bed Hairdryer and iron present Restaurant very good Good location near, though not ON, the beach
August 19, 2017

Anonymous
United Kingdom
5.8

“Didn't sleep well and missed out on breakfast”
- • Leisure trip
- • Group of friends
- • Budget Double Room
- • Stayed 1 night
- • Submitted from a mobile device
눉There was no view. Lot of noise from hotel machinery throughout the night. Windows didn't open much. Used a fan within the room which caused an asthma attack because it was covered in layers of dust. Staff didn't seem too bothered and were just going to alert housekeeping.
눇The facilities are great and the local area and beaches are amazing.
August 17, 2017

Linda
United Kingdom
7.5

“Enjoyed the break area lovely staff ok and helpful”
- • Leisure trip
- • Couple
- • Budget Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
눉Noise slamming doors people saving sun beds all day kids running riot in pool area although staff did try and control the situations..Meals expensive
눇Location
August 16, 2017

Janet
United Kingdom
9.2

Wonderful
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
눉Location
눇Bed not to comfy
August 15, 2017

Colleen
United Kingdom
10

“A wonderful few days! I will be Back!”
- • Leisure trip
- • Group of friends
- • Double Room with Sea View
- • Stayed 3 nights
- • Submitted from a mobile device
눉Could have had a small bar fridge to keep water and milk cool in the hot weather! A wonderful holiday,
눇The overall experience was great!
August 15, 2017

Richard
United Kingdom
7.5

Good
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
눉paying for parking
눇location
August 15, 2017

Richard
United Kingdom
7.5

“Perfect location and Rick Steins restaurant was excellent.”
- • Leisure trip
- • Couple
- • Budget Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
눉Staff arguing in front of the guests and a couple of the staff need more trainiing.
눇Location
August 14, 2017

Sharon
United Kingdom
9.2

“Relaxing , comfortable stay 🤗🤗”
- • Leisure trip
- • Couple
- • Budget Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
눉The service was a bit slower then usual ,,,
눇Sixth visit , just love the hotel ,, where it is , views , food ,,xx
August 14, 2017

Gina
United Kingdom

1 helpful vote
9.6

“Lovely relaxing stay, fabulous facilities. Gutted it might close down!!”
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
눇Location, location, location
August 9, 2017

Andrew
United Kingdom
8.3

“I would have given it a 10... but the poor food for one evening and one morning makes it a 1”
- • Leisure trip
- • Group of friends
- • Budget Double Room
- • Stayed 3 nights
눉To be honest if food was included this would be a 1! One meal took an hour to arrive; was overcooked and items missing. then next morniong the boiled eggs were raw... foir three different groups
눇The location and most of the staff were brilliant. The first meal in the main restuarent was brilliant
August 8, 2017

Sarah
United Kingdom
8.8

“Great food fantastic View”
- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
눉That my son had to vacate the pool as under 16 are not allowed in after 6 pm
눇The swimming pool my son loved it
August 8, 2017

Beverley
United Kingdom
6.7

“OK but not informed of all the details through booking.com.”
- • Leisure trip
- • Solo traveler
- • Budget Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
눉Was not aware when I booked through Booking.com. I would have to pay for parking for the 2 nights extra. Also they had budget rooms for a hotel of this standard I was not expecting that and they where horrible had to get moved no air in room very dated.
눇Location of hotel.
August 7, 2017

Anonymous
Ireland
7.5

“Good for short break, lacking in parts”
- • Leisure trip
- • Couple
- • Budget Double Room
- • Stayed 2 nights
눉Having to pay for parking on arrival was a bit of a let down as the hotel appears to have ample parking and paying felt unnecessary. We stayed mid-week and the hotel didnt seem too busy, we upgraded our room, it wasn't a sea view and faced onto the car park, as it was mid week and not too busy it would have been nice to been offered a sea-view at that price. The hotel was not located near many restaurants and if staying longer than two nights could be quite isolating.
눇The location by the sea was very nice, with lovely views from the hotel bar. We upgraded our room to a standard double room and it was quite a large room with a comfy bed. Breakfast options were excellent and the staff friendly. Food in the restaurant was very good.
August 7, 2017

Karen
United Kingdom
7.9

“Overall good hotel with lovely staff and food.”
- • Leisure trip
- • Family with young children
- • Budget Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
눉Room was too warm and noisy boiler it sounded like! Spa pool inside was dirty!! Only went the ince!
눇Staff friendly, food good, room clean
August 4, 2017

Frances
United Kingdom
9.6

“Great hotel - a bit dated though!”
- • Leisure trip
- • Couple
- • Double Room with Balcony and Sea View
- • Stayed 2 nights
- • Submitted from a mobile device
눉The hotel bar food has been the same for a good few years now,no change at all,& the fact that to get to the spa you had to walk through the hotel- was a bit silly really. The staff charged me extra money which I had already paid for,but still insisted I hadn't paid & then I rang you people & it got sorted,thanks very much
눇The hotel is fabulous location,room was really lovely ,expensive but lovely & the view was gorgeous

Haven Hotel and Spa

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5 Reasons to Choose Haven Hotel and Spa

See availability Facilities of Haven Hotel and Spa Great facilities! Review score, 8.2

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Linda

Janet

Colleen

Richard

Richard

Sharon

Gina

Andrew

Sarah

Beverley

Anonymous

Karen

Frances

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Facilities of Haven Hotel and Spa Great facilities! Review score, 8.2

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