You might be eligible for a Genius discount at The Pier Hotel. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Perfectly situated just across from the stunning beach and iconic Eastbourne Pier, The Pier Hotel is your ideal base for a seaside getaway. With easy access to a variety of restaurants, bars, and cafes, you’ll find everything you need right at your doorstep. Tesco Express and all the restaurants are just a short 4-minute walk from our lovely hotel. While we do not have a bar or restaurant on-site, our friendly staff is happy to recommend nearby dining options. Enjoy the vibrant atmosphere of Eastbourne Promenade, just a short stroll away. Our comfortable rooms are designed for relaxation, featuring TVs, tea and coffee-making facilities, and ironing equipment. Each room includes a private bathroom with a hairdryer for your convenience. For your convenience, we offer parking permits (during reception hours) for the H zone at £2.20 each, valid until 11:00 AM the following morning (subject to availability). Our reception opens at 14:00 and closes at 22:00, with check-out by 10:00. Late check-in is available for an additional charge. Please note that we currently do not have facilities for storing luggage before check-in or after check-out. Whether you’re here for a solo retreat or a relaxing escape, our location has received a 9.0 rating from solo travellers who appreciate the charm and convenience of our surroundings. We look forward to welcoming you to The Pier Hotel for an unforgettable stay!

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Eastbourne, this hotel has an excellent location score of 9.0


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 single bed
1 single bed
and
1 extra-large double bed
and
1 sofa bed
1 single bed
and
1 double bed
2 single beds
and
1 sofa bed
and
1 large double bed
1 double bed
1 single bed
1 double bed
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Guest reviews
Review score
Guest review summary
This is an automated summary based on 208 reviews from the past 12 months.
Guests loved the <b>location</b> of The Pier Hotel, with its proximity to the pier and town centre. <b>Room cleanliness</b> and <b>friendly staff</b> were also praised. However, <b>room comfort</b> and <b>bed comfort</b> received mixed reviews, and <b>breakfast</b> experiences varied, with some guests noting it was unavailable during their stay.
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Categories:

Staff
8.2
Facilities
7.1
Cleanliness
7.7
Comfort
7.7
Value for money
7.3
Location
9.0
Free WiFi
8.4
Low score for Eastbourne
Select topics to read reviews:

Hotel surroundings

Facilities of The Pier Hotel

Most popular facilities

  • Free WiFi
  • Family rooms
  • Beachfront
  • Non-smoking rooms
  • Tea/coffee maker in all rooms

Bathroom

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath

Bedroom

  • Linen
  • Wardrobe or closet

Outdoors

  • Beachfront

Kitchen

  • Cleaning products
  • Electric kettle

Room Amenities

  • Socket near the bed

Activities

  • Beach
  • Golf course (within 3 km)
    Additional charge

Living Area

  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • TV

Food & Drink

  • Tea/Coffee maker

Internet
WiFi is available in the rooms and is free of charge.

Parking
No parking available.

Services

  • Shared lounge/TV area
  • Private check-in/check-out
  • Concierge service
  • Fax/photocopying
    Additional charge
  • Express check-in/check-out

Reception services

  • Invoice provided

Entertainment and family services

  • Board games/puzzles

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security

General

  • Non-smoking throughout
  • Heating
  • Carpeted
  • Lift
  • Fan
  • Family rooms
  • Non-smoking rooms

Languages spoken

  • English
  • Hindi
  • Urdu

House rules
The Pier Hotel takes special requests - add in the next step!

Check-in
From 14:00 to 22:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 00:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of £100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardJCBMaestroUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Please note, some rooms are not big enough to accommodate an extra bed.

Late check-outs can be arranged at a small additional cost.

All parking is on the road (restrictions from May to September). There pay-and-display parking facilities available nearby at an additional cost.

The sea front can be a little lively on Saturday night up until about midnight, if noise is an issue we would advise you to book an inland room on Saturday night.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Pier Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of £100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about The Pier Hotel

  • Yes, The Pier Hotel is popular with guests booking family stays.

  • The nearest beach is just 50 yards from The Pier Hotel. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at The Pier Hotel include:

    • Double
    • Single
    • Twin
    • Family

  • Guests staying at The Pier Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.3).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Halal

  • Check-in at The Pier Hotel is from 14:00, and check-out is until 10:00.

  • The Pier Hotel offers the following activities / services (charges may apply):

    • Golf course (within 3 km)
    • Beachfront
    • Beach

  • The prices at The Pier Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The Pier Hotel is 250 yards from the centre of Eastbourne. All distances are measured in straight lines. Actual travel distances may vary.