Hotel Best Western Priory Hotel

Mildenhall Road, Bury Saint Edmunds, IP32 6EH, United Kingdom – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
7.5
Good
1,570 reviews

Great room, very comfortable and good breakfast with outstanding value for money

Peter United Kingdom

Our room was clean and spacious. We had all the facilities that we could have wanted in the room. The hotel was close to the town and easy to find. The beds were comfortable and we had a good night's sleep.

Gabrielle United Kingdom

The staff is wonderful and this place is very dog friendly. The room is nice, king size bed. All in all, a very good value for the money. would recommend this place.

Patrick United States of America

Ideal location for babysitting granddaughter...stayed one night. Nice dinner and very pleasant staff. Room was nice and clean. Good parking and good value.

Chris United Kingdom

Pleasant location. Clean and comfortable room. Bed very comfortable. Good breakfast. Friendly, helpful staff. The receptionist was able to lend us a mobile phone charger plug. Perfectly quiet at night for a good night's sleep.

Alan United Kingdom

The garden views were beautiful and a really nice breakfast

Monique United Kingdom

Warm welcome, friendly team, great location, very good standards all round. Very comfortable room and bed ! Thanks

Tony United Kingdom

Very nice staff, super comfy bed and really spacious room.

Fernanda United Kingdom

In the lovely town of Bury St Edmunds but also close to work at a nearby military base

Lauren United Kingdom

nicely located, spacious comfortable rooms. clean. dog friendly.

Ann Portugal
7.5
Good
1,570 reviews
  • What guests loved the most:
  • “Great room, very comfortable and good breakfast with outstanding value for money”
    Peter Peter United Kingdom United Kingdom
  • “Our room was clean and spacious. We had all the facilities that we could have wanted in the room. The hotel was close to the town and easy to find.”
    Gabrielle Gabrielle United Kingdom United Kingdom
  • “The staff is wonderful and this place is very dog friendly. The room is nice, king size bed. All in all, a very good value for the money. would recommend this place.”
    Patrick Patrick United States of America United States of America
  • “Ideal location for babysitting granddaughter...stayed one night. Nice dinner and very pleasant staff. Room was nice and clean. Good parking and good value.”
    Chris Chris United Kingdom United Kingdom
  • “Pleasant location. Clean and comfortable room. Bed very comfortable. Good breakfast. Friendly, helpful staff. The receptionist was able to lend us a mobile phone charger plug.”
    Alan Alan United Kingdom United Kingdom
  • “The garden views were beautiful and a really nice breakfast”
    Monique Monique United Kingdom United Kingdom
  • “Warm welcome, friendly team, great location, very good standards all round. Very comfortable room and bed ! Thanks”
    Tony Tony United Kingdom United Kingdom
  • “Very nice staff, super comfy bed and really spacious room.”
    Fernanda Fernanda United Kingdom United Kingdom
  • “In the lovely town of Bury St Edmunds but also close to work at a nearby military base”
    Lauren Lauren United Kingdom United Kingdom
  • “nicely located, spacious comfortable rooms. clean. dog friendly.”
    Ann Ann Portugal Portugal

Categories:

  • Staff8.6
  • Facilities 7.4
  • Cleanliness7.9
  • Comfort7.7
  • Value for money7.6
  • Location8.3
  • Free WiFi8.1
Low score for Bury Saint Edmunds

You're eligible for a Genius discount at Best Western Priory Hotel! To save at this property, all you have to do is sign in.

The Best Western Priory Hotel is an ideal getaway from the frenetic pace of modern life, offering value for money without compromising on quality.

The award-winning Garden Restaurant has a long-standing reputation for formal, yet relaxed, dining. The hotel also offers a wide range of room service and bar meals. There are limitations on dining facilities from the last week in November through to the end of December, although the hotel will endeavor to meet your requests.

Keep in touch with friends and colleagues during your stay by making use of the wireless high-speed broadband in all public areas and rooms.

Parking is free and the hotel offers spaces for over 50 cars. The Best Western Priory Hotel is within a 5-minute drive of the A14 and less than 15 minutes from the center of Bury St Edmunds on foot.

Couples in particular like the location – they rated it 8.2 for a two-person trip.

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Top Location: Highly rated by recent guests (8.3)

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free

Free parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 349 lists

Most popular amenities

Free parking
Pet friendly
Free WiFi
Family rooms
Facilities for disabled guests
Restaurant
Bar
Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

Availability

When would you like to stay at Best Western Priory Hotel?

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Sleeps Room Type Price
Max adults: 2. Max children: 1
Twin Room
  • 2 twin beds
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Max adults: 2. Max children: 1
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Max adults: 4. Max children: 3
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Max adults: 2. Max children: 1
Double Room
  • 1 full bed
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Max adults: 2. Max children: 1
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Max adults: 2. Max children: 1
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Max adults: 1
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1 property in Bury Saint Edmunds like Best Western Priory Hotel was booked in the last 12 hours on our site

4 reasons to choose Best Western Priory Hotel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

7.5
Good
 · 1,570 reviews
Read all reviews
  • Staff8.6
  • Facilities 7.4
  • Cleanliness7.9
  • Comfort7.7
    Room temperature
  • Value for money7.6
  • Location8.3
    Parking
  • Free WiFi8.1
Low score for Bury Saint Edmunds

Select topics to read reviews:

See what guests loved the most:

  • Peter United Kingdom

    “Great room, very comfortable and good breakfast with outstanding value for money”

  • Gabrielle United Kingdom

    “Our room was clean and spacious. We had all the facilities that we could have wanted in the room. The hotel was close to the town and easy to find. The beds were comfortable and we had a good night's sleep.”

  • Patrick United States of America

    “The staff is wonderful and this place is very dog friendly. The room is nice, king size bed. All in all, a very good value for the money. would recommend this place.”

  • Chris United Kingdom

    “Ideal location for babysitting granddaughter...stayed one night. Nice dinner and very pleasant staff. Room was nice and clean. Good parking and good value.”

  • Alan United Kingdom

    “Pleasant location. Clean and comfortable room. Bed very comfortable. Good breakfast. Friendly, helpful staff. The receptionist was able to lend us a mobile phone charger plug. Perfectly quiet at night for a good night's sleep.”

  • Monique United Kingdom

    “The garden views were beautiful and a really nice breakfast ”

  • Tony United Kingdom

    “Warm welcome, friendly team, great location, very good standards all round. Very comfortable room and bed ! Thanks”

  • Fernanda United Kingdom

    “Very nice staff, super comfy bed and really spacious room. ”

  • Lauren United Kingdom

    “In the lovely town of Bury St Edmunds but also close to work at a nearby military base ”

  • Ann Portugal

    “nicely located, spacious comfortable rooms. clean. dog friendly.”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Best Western Priory Hotel

Welcoming Booking.com guests since Jul 12, 2010

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • When you pay at the property can it be either cash or card that you pay for the rooms?

    Good Evening, We accept cash or card. Kind Regards Th Reception Team

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    Asked about: Classic Twin Room - Non-Smoking • Answered on February 7, 2020
  • Hi there If I want to book the rooms that are outside of the main hotel what option is it? Thanks Dean

    Classic Rooms

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    Answered on February 22, 2021
  • Hi regarding dining - eg breakfast & diner - will facilities be fully open by 13th September?

    Yes they will be all being well, all facilities are open currently. Kind Regards

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    Asked about: Superior Double Room • Answered on June 19, 2021
  • Hello I just made a payment of £62 for a room on 22-23 of july. Can i just check if my booking is confirmed? Many thanks Henny

    Dear Henry, can you please let us know the name the booking would be under of the booking reference nymber so we can check. Kind regards, Frank

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    Answered on June 24, 2021
  • we want to be in main hotel with shower not a bath

    Can you ring direct, so we can arrange this for you.

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    Answered on June 7, 2021
  • Will you be open for June frist week

    Yes we will, We are open for leisure from the 17th May. We look forward to seeing you. King Regards Reception

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    Answered on April 7, 2021
  • Hi We will b on bikes Do u hav secure storage overnight for them? Thanks

    You will be able to put these in our Babwell Suite inside. Kind Regards Reception

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    Answered on April 17, 2021
  • Hi. We have 2 dogs, would you accept these please. Thanks Tricia

    Dear Tricia, Yes, we have several pet friendly rooms, can you please update your booking in the special requests / comments so we can organise. There is also a pet charge of £10.00 per night. Kind regards, Frank Queen General Manager

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    Answered on October 8, 2020
  • Can I bring 1 medium size dog

    You can indeed, we have a charge of £10 per night per dog. Kind Regards

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    Asked about: Classic Twin Room - Non-Smoking • Answered on May 31, 2021
  • Do your pet friendly rooms accommodate a cat? We have a cage he can go in but needs to come with us

    Yes we do take cats, £10 charge per night, per cat. Kind Regards

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    Answered on June 10, 2021
  • Is there tea and coffee facilities in the room? Cheers

    Good Morning, There is Tea and coffee facilities in all of our rooms. Kind Regards The Reception Team

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    Answered on January 6, 2021
  • Would i be able to request ground floor room as would be easier with a dog ? Thank you

    Classic double rooms or Twins, allow pets, if you put this in your notes when booking we can add this on for you.

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    Asked about: Classic Twin Room - Non-Smoking • Answered on June 9, 2021
  • Does the family room come with a bath

    Dear guest, Our dedicated family room is a walk in shower, however we have other rooms that can accommodate a zed bed , which have a bath. Kind regards, Frank Queen General Manager

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    Asked about: Family Room with Double and Single Beds • Answered on October 3, 2020
  • do you have ground floor bedroom double or twin monday 11th october to 13 th october b & b thank you R Smith

    Yes we do, £202 b&b for one twin or double ground floor room. Kind Regards Reception

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    Answered on August 29, 2021
  • Are you on a bus route into Bury st edmunds.

    Yes 2 buses services run to bury, reception can tell you the times.

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    Answered on September 22, 2021
  • Do you charge for dogs Do you have a dog friendly room for tomorrow?

    Good morning We do have a couple of dog friendly rooms available for tomorrow, our charge £10 per dog , per night kind regards Reception

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    Answered on October 9, 2021
  • Hi we have 2 dogs and are looking to book for 20th November 2021 booking.com have a few rooms available are they dog friendly?

    Yes we have some superiors doubles left which are pet friendly

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    Asked about: Double Room • Answered on November 15, 2021
  • Can we bring a dog for a garden room

    Yes the classic double rooms or our classic twin rooms

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    Answered on September 24, 2021
  • HI are you able to store bicycles over night?

    hello If we don't have any conferences on we are able to store them please don't hesitate to contact us if you need any assistance

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    Answered on September 21, 2021
  • Are pets welcome.can they go in dining room?

    Dear Guest, Pets are welcoming and we have pet friendly rooms on request. The Bar & Lounge are pet friendly but we do not allow in the Restaurant. However the same menu is served in the bar & lounge. Kind regards, Frank Queen General manager

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    Answered on October 3, 2020
Hotel surroundings *
Guests loved walking around the neighborhood!
Great location - show map
What's nearby
  • The Apex
    1.1 miles
  • St Edmundsbury Cathedral
    1.2 miles
  • Bury St Edmunds
    1.3 miles
  • Ickworth House
    3.6 miles
  • Thetford Castle Hill
    10.5 miles
Closest Airports
  • Cambridge Airport
    23 miles
  • London Stansted Airport
    31.9 miles
  • Norwich International Airport
    37.5 miles
How to get to Best Western Priory Hotel from London Stansted Airport
    Car
    Free parking is available.
* All distances are measured in straight lines. Actual travel distances may vary.
Are you missing any information about this area?
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Amenities of Best Western Priory Hotel

Most popular amenities

Free parking
Pet friendly
Free WiFi
Family rooms
Facilities for disabled guests
Restaurant
Bar
Outdoors
  • Picnic area
  • Outdoor furniture
  • BBQ facilities Additional charge
  • Terrace
  • Garden
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Golf course (within 2 miles) Additional charge
Food & Drink
  • Chocolate/Cookies Additional charge
  • Fruit Additional charge
  • Bottle of water Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Accessible parking
  • Secure parking
Front Desk Services
  • Invoice provided
  • Baggage storage
  • Express check-in/out
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
General
  • Shared lounge/TV area
  • Designated smoking area
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Packed lunches
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Bathroom emergency cord
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
Languages Spoken
  • English
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Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules Best Western Priory Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Best Western Priory Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Based on two adults sharing, children stay free if staying in parents' room on a room only basis. Breakfast will be charged as taken. Full cancellation charge will be made for any booking canceled within 48 hours prior to arrival.

Please note that a major refurbishment and expansion works are in progress. The expansion includes a new 100 seat Restaurant and Bar Area, relocation of the Reception and Lounge Area and an additional 14 bedrooms at the Hotel. While the refurbishment project does not affect any of current facilities within the Priory Hotel there may be some slight disruption of traffic movement and workers throughout the daytime only.

FAQs about Best Western Priory Hotel

  • Best Western Priory Hotel offers the following activities/services (charges may apply):

    • Golf course (within 2 miles)

  • Best Western Priory Hotel is 1.1 miles from the center of Bury Saint Edmunds.

  • The prices at Best Western Priory Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The following parking options are available to guests staying at Best Western Priory Hotel (subject to availability):

    • Parking on site
    • Parking
    • Secure parking
    • Accessible parking
    • Free parking

  • Check-in at Best Western Priory Hotel is from 3:00 PM, and check-out is until 11:00 AM.

  • From the nearest airport, you can get to Best Western Priory Hotel by:

    • Car 55min

  • Room options at Best Western Priory Hotel include:

    • Twin
    • Double
    • Triple
    • Single

  • Guests staying at Best Western Priory Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.6).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Gluten-free
    • À la carte