Name: The Rutland Hotel
Address: 19-23 Palace Terrace, Queens Promenade, Douglas, IM2 4NF, United Kingdom, 19-23 Palace Terrace, Queens Promenade, Isle of Man, IM2 4NF, UK
Price range: Prices for upcoming dates start at £68 per night (We Price Match)
Rating: 8.4

Info & prices
Facilities
House rules
The fine print
Guest reviews (266)

Hotel The Rutland Hotel

This is a Preferred Partner property. It is committed to providing guests with a positive experience thanks to its commendable service and good value. This property may pay Booking.com a bit more to be in this Programme.

19-23 Palace Terrace, Queens Promenade, Douglas, IM2 4NF, United Kingdom –

Lock in a great price for The Rutland Hotel - rated 8.4 by recent guests.

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Staff helpfull and polite without being intrusive. Cleanliness of restaurant and general presentation of the venue

Philip, United Kingdom

I traveled with my family (baby) and the staff we're really nice and friendly all of which went over and beyond to help us out because we had booked the wrong week. Thank-you to every one from front desk to the wonderful cleaners that took care of our room :)

John, United Kingdom

very friendly and helpful staff, great location.. pity about workers out front but they wont be there forever breakfast was exceptional and plenty of staff to help with it

Steve, United Kingdom

The breakfast was excellent, Good variety, something for everyone

Mr, Isle of Man

The breakfast and evening meals were great and a good selection to choose from. Staff were approachable and friendly, answering any queries immediately and professionally. The location on the promenade was lovely and within walking distance of the town centre.

Linda, United Kingdom

The place,the staff and its surroundings. Good value for money.

Paul, United Kingdom

i could not say a bad word on this hotel.staff,room,food where all 1st class.

Paul, United Kingdom

The room was very spacious, although the furniture was dated. Nice big comfy bed. Shower was good, lots of lovely hot water. The receptionist on arrival, think her name was Helen, was really friendly and helpful. Good cooked breakfast.

Martin, United Kingdom

Location , bus from the airport has a stop close to the hotel. Rooms were clean. Hotel close to the train station to go to Laxey and snaefell. Carvery in the hotel at night was good value. Staff were helpful.

Kieran, United Kingdom

Anything transport related especially the transport & tt museum at Jurby

Robert, United Kingdom

Image of the property

8.8

Staff
Room sizes
Room sizes
Room sizes
Room sizes
Room sizes

What guests loved the most:
“Staff helpfull and polite without being intrusive. Cleanliness of restaurant and general presentation of the venue”

Philip United Kingdom
“I traveled with my family (baby) and the staff we're really nice and friendly all of which went over and beyond to help us out because we had booked the wrong week. ”

John United Kingdom
“very friendly and helpful staff, great location.. pity about workers out front but they wont be there forever breakfast was exceptional and plenty of staff to help with it”

Steve United Kingdom
“The breakfast was excellent, Good variety, something for everyone”

Mr Isle of Man
“The breakfast and evening meals were great and a good selection to choose from. Staff were approachable and friendly, answering any queries immediately and professionally. ”

Linda United Kingdom
“The place,the staff and its surroundings. Good value for money.”

Paul United Kingdom
“i could not say a bad word on this hotel.staff,room,food where all 1st class.”

Paul United Kingdom
“The room was very spacious, although the furniture was dated. Nice big comfy bed. Shower was good, lots of lovely hot water. ”

Martin United Kingdom
“Location , bus from the airport has a stop close to the hotel. Rooms were clean. Hotel close to the train station to go to Laxey and snaefell. Carvery in the hotel at night was good value. ”

Kieran United Kingdom
“Anything transport related especially the transport & tt museum at Jurby”

Robert United Kingdom

On the scenic Queens Promenade, The Rutland Hotel is an elegant building on the Isle of Man. With panoramic views across Douglas Bay and a carvery restaurant, it is just 5 minutes’ drive from the ferry terminal and a short seafront stroll from the town centre.

Featuring 24-hour room service and free Wi-Fi, each room includes a flat-screen satellite TV, tea and coffee making facilities, and ironing supplies. The en-suite bathrooms have a shower, bath, and a hairdryer. Some rooms boast sea views.

In the mornings, Restaurant 21 serves a full breakfast. Guests can also enjoy daily meals, prepared using locally sourced produce. The Rutland Hotel’s also offers a comfortable bar and lounge.

All of the Isle of Man’s sights are within 30 minutes’ drive of the Rutland. Douglas is the capital and features horse-drawn trams which run along the promenade, as well as the Gaiety Theatre and Camera Obscura on Douglas Head. With nearby parking, the hotel is situated near the mountain railway.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

We speak your language!

The Rutland Hotel has been welcoming Booking.com guests since 10 Aug 2005.
Hotel chain/brand: Sleepwell Hotels

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Most popular facilities

Free WiFi

Restaurant

Non-smoking rooms

Bar

Guests love...

“comfortable room”
31 related reviews

“sea view”
28 related reviews

“friendly staff”
20 related reviews

“boutique style”

Top location: Highly rated by recent guests (8.7)

Breakfast info

Full English/Irish

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When would you like to stay at The Rutland Hotel?

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Children

2 properties in Douglas like The Rutland Hotel were booked in the last 12 hours on our site

3 reasons to choose The Rutland Hotel

Why book with us

Manage your bookings online

Booking is safe

Hotel surroundings – Guests loved walking around the neighbourhood!

Closest landmarks

TT Grandstand
0.4 miles
Manx Museum
0.9 miles
Gaiety Theatre
0.9 miles
Steam Packet Company
1.1 miles
Laxey Wheel
5.7 miles
Castle Rushen
9.7 miles
Peel Cathedral
9.8 miles
Port Erin Railway Museum
12.9 miles
Isle of Man Motor Museum
13.7 miles

Closest airports

Isle of Man Airport
8.4 miles

What travellers love about this location

“Location, clean and good value for money ”

Stu

United Kingdom

“Great location on the promenade in Douglas. ”

Leah

Australia

9.1

“Great room for the price. Brilliant staff. Perfect position and view.”

Kellie1320

United Kingdom

8.3

Are you missing any information about this area?

Brilliant!

1 restaurant on site

Restaurant

Menu: Buffet

House rules The Rutland Hotel takes special requests - add in the next step!

Check-in

From 14:00 hours

Check-out

Until 11:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and extra beds

All children are welcome.

Free! All children under 4 years stay free of charge when using existing beds.

Free! All children under 2 years stay free of charge for children's cots/cribs.

All children from 5 to 12 years are charged GBP 6.50 per person per night for extra beds.

All older children or adults are charged GBP 15 per person per night for extra beds.

The maximum number of children's cots/cribs in a room is 1.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Pets

Pets are not allowed.

ATM card Bankcard Other Greatwall Peony Dragon Pacific Jin The Rutland Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Full pre-payment due upon arrival.

Please note that the Hotel has external steps to access the hotel entrance and a number of steps on corridors and other public areas.

“I traveled with my family (baby) and the staff we're really nice and friendly all of which went over and beyond to help us out because we had booked the wrong week. Thank-you to every one from front desk to the wonderful cleaners that took care of our room :)”

John

“The breakfast and evening meals were great and a good selection to choose from. Staff were approachable and friendly, answering any queries immediately and professionally. The location on the promenade was lovely and within walking distance of the town centre.”

Linda

“The room was very spacious, although the furniture was dated. Nice big comfy bed. Shower was good, lots of lovely hot water. The receptionist on arrival, think her name was Helen, was really friendly and helpful. Good cooked breakfast.”

Martin

“Location , bus from the airport has a stop close to the hotel. Rooms were clean. Hotel close to the train station to go to Laxey and snaefell. Carvery in the hotel at night was good value. Staff were helpful.”

Kieran

See all guest reviews for The Rutland Hotel

Newest reviews for The Rutland Hotel

Reviewed: 23 April 2019

Robert
United Kingdom

1 helpful vote
10

Exceptional
- • Business trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Clean and friendly staff

Stayed in April 2019
Reviewed: 22 April 2019

Philip
United Kingdom
9.2

Superb
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 4 nights
- • Submitted via mobile
Room was a bit warm aircon would be good
Staff helpfull and polite without being intrusive. Cleanliness of restaurant and general presentation of the venue

Stayed in April 2019
Reviewed: 14 April 2019

John
United Kingdom
10

“Very friendly”
- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 4 nights
- • Submitted via mobile
Nothing
I traveled with my family (baby) and the staff we're really nice and friendly all of which went over and beyond to help us out because we had booked the wrong week. Thank-you to every one from front desk to the wonderful cleaners that took care of our room :)

Stayed in April 2019
Reviewed: 10 April 2019

Steve Cottier
United Kingdom
Age group: 55 – 64
9.6

“good choice will use again for sure”
- • Business trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
could do with slightly larger lift..
very friendly and helpful staff, great location.. pity about workers out front but they wont be there forever breakfast was exceptional and plenty of staff to help with it

Stayed in April 2019
Reviewed: 9 April 2019

Anonymous
United Kingdom
6.0

“Bit disappointing all in all”
- • Leisure trip
- • Couple
- • Executive Double Room with Sea View
- • Stayed 4 nights
- • Submitted via mobile
Location bit far from town, no parking, carvery
Room large sea view , chef cooked what we asked for, lady singer country music

Stayed in April 2019
Reviewed: 17 October 2018

Irene
Ireland
Age group: 55 – 64

1 helpful vote
8.8

Fabulous
- • Leisure trip
- • Group of friends
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Night porter very rude
Very comfortable

Stayed in October 2018
Reviewed: 11 October 2018

Anonymous
Switzerland
7.1

Good
- • Business trip
- • Solo traveller
- • Single Room
- • Stayed 2 nights
- • Submitted via mobile
Very basic hotel

Stayed in September 2018
Reviewed: 9 October 2018

Mr
Isle of Man
10

“Everyone had smiles on their faces, staff went out of their way to help you”
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
Everything was 1st class Couldn’t find a fault
The breakfast was excellent, Good variety, something for everyone

Stayed in October 2018
Reviewed: 28 September 2018

Linda
United Kingdom
10

“I enjoyed the stay, as the whole place had a welcoming and friendly feel. The food was excellent.”
- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 2 nights
Our room was at the back of the hotel and the noise from the air vents from the kitchen below was irritating. The dull sound of them during the day and early evening was annoying. If I were to book again I would request a room at the front of the establishment, away from the sounds of the kitchen.
The breakfast and evening meals were great and a good selection to choose from. Staff were approachable and friendly, answering any queries immediately and professionally. The location on the promenade was lovely and within walking distance of the town centre.

Stayed in September 2018
Reviewed: 27 September 2018

Paul
United Kingdom
10

“Comfortable and clean with great staff.”
- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing,having stayed there before i knew what to expect and standards haven't fallen over the years.
The place,the staff and its surroundings. Good value for money.

Stayed in September 2018
Reviewed: 25 September 2018

Paul
United Kingdom
10

“excellent”
- • Leisure trip
- • Group of friends
- • Standard Double Room
- • Stayed 2 nights
i could not say a bad word on this hotel.staff,room,food where all 1st class.

Stayed in September 2018
Reviewed: 25 September 2018

Peter
Australia
10

Exceptional
- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Everything!

Stayed in August 2018
Reviewed: 25 September 2018

Ken
United Kingdom
10

“Good overall”
- • Leisure trip
- • Group of friends
- • Standard Double Room
- • Stayed 1 night
NA
All good as over for the PRE 65 Classic Trial

Stayed in August 2018
Reviewed: 25 September 2018

Gillian
United Kingdom
5.0

Passable
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
We are very unhappy with booking.com we were treated very wrong from the minute I tried to just make enquiries from word go. We lost the value of one nights accommodation as hotel was very unsuitable we were charged for two nights stay and we ended up only being able to stay one night.
Not alot to be truthful

Stayed in September 2018
Reviewed: 22 September 2018

Glyn
United Kingdom

1 helpful vote
7.5

“Top price for average accommodation.”
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 5 nights
The room was over the noisy kitchen extractor fans which started very early morning disturbing our sleep.
Very good breakfast

Stayed in August 2018

Sleeps	Room type
	Standard Double Room 1 double bed	Show prices
Start of dialog content This room includes an en suite bathroom with a hairdryer. Other features include tea and coffee making facilities and a TV with satellite channels. Room facilities: • Tea/Coffee Maker • Shower • TV • Telephone • Hairdryer • Toilet • Satellite Channels Parking: No parking available. Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date Check-out date Rooms Adults Children End of dialog content
	Single Room 1 single bed	Show prices
Start of dialog content This room includes an en suite bathroom with a hairdryer. Other features include tea and coffee making facilities and a TV with satellite channels. Room facilities: • Tea/Coffee Maker • Shower • TV • Telephone • Hairdryer • Toilet • Satellite Channels Parking: No parking available. Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date Check-out date Rooms Adults Children End of dialog content
	Executive Double Room with Sea View 1 double bed and 1 sofa bed	Show prices
Start of dialog content Spacious room with seating area and sea views. Can accommodate up to 3 adults or 2 adults and 2 children age 12 or younger. Please indicate number of guest when booking. Room facilities: • Shower • Bath • TV • Telephone • Hairdryer • Toilet • Satellite Channels • Sea view Parking: No parking available. Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date Check-out date Rooms Adults Children End of dialog content
	Double Room with Sea View 1 double bed	Show prices
Start of dialog content This double room has a sea view. Room facilities: • Shower • TV • Telephone • Hairdryer • Toilet • Satellite Channels • Sea view Parking: No parking available. Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date Check-out date Rooms Adults Children End of dialog content
	Standard Twin Room 2 single beds	Show prices
Start of dialog content This twin room has a satellite TV. Room facilities: • Shower • TV • Telephone • Hairdryer • Toilet • Satellite Channels Parking: No parking available. Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date Check-out date Rooms Adults Children End of dialog content

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Hotel The Rutland Hotel