Name: The Rutland Hotel
Address: 19-23 Palace Terrace, Queens Promenade, Douglas, IM2 4NF, United Kingdom, 19-23 Palace Terrace, Queens Promenade, Isle of Man, IM2 4NF, UK
Price range: Prices for upcoming dates start at £54 per night (We Price Match)
Rating: 8.6

Room info & price Facilities House rules The fine print Our guests’ experiences (446)

The Rutland Hotel

19-23 Palace Terrace, Queens Promenade, Douglas, IM2 4NF, United Kingdom – Great location - show map

Traveller photo of Douglas by ELVIRA

Spain · 29 March 2016

Lock in a great price for The Rutland Hotel - rated 8.6 by recent guests.

to get started.

Very welcoming and all staff friendly.Rooms were clean and beds very comfortable.Glad we got up for the breakfast as this was lovely.Would definitely stay again

Sharon, Isle of Man

enjoyed our stay. The staff were friendly and helpful. The room was spotless only complaint was it was too warm owing to the underfloor heating in the bathroom. However this did not mar our enjoyment. All in all good value for money.

Frances, United Kingdom

Staff were superb and really helpful. Location is really handy and the rooms we had were spotless

James, United Kingdom

The staff here were helpful and welcoming. The breakfast was good, buffet style. I can't really fault the hotel at all.

Mark, United Kingdom

If you want a clean hotel, newly refurbished bedroom and very friendly staff central to everything you need then this is the place for you, you can get the bus straight from the airport to virtually right outside the hotel for £3.10 per person, our room was ready on arrival so didn't have to wait, lovely sea view overlooking the beach and a cracking full breakfast next morning what more could you want. We would definitely stay here again if visiting the island.

Victoria, United Kingdom

Rooms were excellent plenty of space and big bathrooms. Excellent choice at breakfast.

Anne, United Kingdom

Great location. Lovely room and shower. Portable fan in room. Good food .convenient lift.

Adrian, United Kingdom

Room very comfortable and clean. Staff very friendly and helpful.

Ann, United Kingdom

View from the rooms along Douglas bay was fantastic

Gayle, United Kingdom

Excellent friendly clean hotel would and will recomend😃

Paul, United Kingdom

Great location!

8.8

This property is 1 minute walk from the beach. On the scenic Queens Promenade, The Rutland Hotel is an elegant building on the Isle of Man. With panoramic views across Douglas Bay and a carvery restaurant, it is just 5 minutes’ drive from the ferry terminal and a short seafront stroll from the town centre.

Featuring 24-hour room service and free Wi-Fi, each room includes a flat-screen satellite TV, tea and coffee making facilities, and ironing supplies. The en-suite bathrooms have a shower, bath, and a hairdryer. Some rooms boast sea views.

In the mornings, Restaurant 21 serves full breakfast. Guests can also enjoy daily meals, prepared using locally sourced produce. The Rutland Hotel’s also offers a comfortable bar and lounge.

All of the Isle of Man’s sights are within 30 minutes’ drive of the Rutland. Douglas is the capital and features horse-drawn trams which run along the promenade, as well as the Gaiety Theatre and Camera Obscura on Douglas Head. With nearby parking, the hotel is situated near the mountain railway.

Couples particularly like the location — they rated it 9 for a two-person trip.

This property is also rated for the best value in Douglas! Guests are getting more for their money when compared to other properties in this city.

We speak your language!

The Rutland Hotel has been welcoming Booking.com guests since 10 Aug 2005.
Hotel Chain : Sleepwell Hotels

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Most popular facilities

Free WiFi

Non-smoking rooms

Good for couples - they rate the facilities 8 for two-person stays.

Guests love...

“wonderful staff”
56 related reviews

“excellent quality of food”
50 related reviews

“very clean and tidy”
46 related reviews

Top location: Highly rated by recent guests (8.8)

Breakfast info

Full English/Irish

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Rooms

Adults

Children

Fits	Room type
	Double Room with Sea View 1 double bed	Show prices
This double room has a sea view. Room facilities: Shower, TV, Telephone, Hairdryer, Toilet, Satellite Channels, Sea view Check-in + / / Check-in date Check-out + / / Check-out date Rooms Adults Children
	Standard Twin Room 2 single beds	Show prices
Room size: 151 ft² This twin room has a satellite TV. Room facilities: Shower, TV, Telephone, Hairdryer, Toilet, Satellite Channels Recently booked! Check-in + / / Check-in date Check-out + / / Check-out date Rooms Adults Children
	Single Room 1 single bed	Show prices
Room size: 129 ft² This room includes an en suite bathroom with a hairdryer. Other features include tea and coffee making facilities and a TV with satellite channels. Room facilities: Tea/Coffee Maker, Shower, TV, Telephone, Hairdryer, Toilet, Satellite Channels Check-in + / / Check-in date Check-out + / / Check-out date Rooms Adults Children
	Standard Double Room 1 double bed	Show prices
Room size: 151 ft² This room includes an en suite bathroom with a hairdryer. Other features include tea and coffee making facilities and a TV with satellite channels. Room facilities: Tea/Coffee Maker, Shower, TV, Telephone, Hairdryer, Toilet, Satellite Channels Check-in + / / Check-in date Check-out + / / Check-out date Rooms Adults Children
	Executive Double Room with Sea View 1 double bed and 1 sofa bed	Show prices
Room size: 161 ft² Spacious room with seating area and sea views. Can accommodate up to 3 adults or 2 adults and 2 children age 12 or younger. Please indicate number of guest when booking. Room facilities: Shower, Bath, TV, Telephone, Hairdryer, Toilet, Satellite Channels, Sea view Check-in + / / Check-in date Check-out + / / Check-out date Rooms Adults Children

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Property surroundings – Great location - show map

Closest airports

Isle of Man Airport 8.4 miles

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Facilities of The Rutland Hotel Great facilities! Review score, 8.0

Pets

Pets are not allowed.

Food & Drink

Special diet menus (on request)
Restaurant (buffet)
Bar

Internet

Free! WiFi is available in public areas and is free of charge.

Parking

No parking available.

Services

Luggage storage
Fax/photocopying
Dry cleaning (Additional charge)
Laundry (Additional charge)
24-hour front desk
Meeting/banquet facilities (Additional charge)
Room service

General

Non-smoking throughout
Heating
Lift
Non-smoking rooms
Newspapers (Additional charge)

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Good to know

Check-in

From 14:00 hours

Check-out

Until 11:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.

Children and extra beds

All children are welcome.

Free! All children under 4 years stay free of charge when using existing beds.

Free! All children under 2 years stay free of charge for children's cots/cribs.

All children from 5 to 12 years are charged GBP 6.50 per person per night for extra beds.

All older children or adults are charged GBP 15 per person per night for extra beds.

The maximum number of children's cots/cribs in a room is 1.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Pets

Pets are not allowed.

Cards accepted at this property

Hover over the cards for more info.

Or, take a look at these appealing alternatives:

Sugarland Hotel has a location score of 9.1
Inglewood has a review score of 9.4

Looking for something else?

See the 20 best hotels in Douglas, based on 9,764 verified hotel reviews on Booking.com.

The fine print

Full pre-payment due upon arrival.

Please note that the Hotel has external steps to access the hotel entrance and a number of steps on corridors and other public areas.

눱

Review score

Based on 446 reviews

8.6

Superb: 9+

193
Good: 7 – 9

221
Okay: 5 – 7

36
Poor: 3 – 5

3
Very poor: 1 – 3

3

Cleanliness

9
Comfort

8.4
Location

8.8
Facilities

8
Staff

8.7
Value for money

8.5
Free WiFi

8.7

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See all guest reviews for The Rutland Hotel

Newest reviews for The Rutland Hotel

23 June 2017

David
United Kingdom
9.2

“Very enjoyable and good value”
- • Leisure trip
- • Couple
- • Executive Double Room with Sea View
- • Stayed 5 nights
눉It took us a couple of days to work out how to get really hot water in the bath. I wish there had been instructions. Also there was a menu in both the room and lift for food that could be ordered at any time during the day but when we tried this it seemed very problematic and the staff gave the attitude that we were being given a special favour.
눇The meals were self-service which we thought at first would be a disadvantage but the food was very fresh with plenty of vegetables so this actually helped. We were able to choose what we wanted. Starters and main courses excellent. Desserts not quite so good but OK. The room, with a sea view was excellent and good value.
23 June 2017

Ciaran
Ireland
3.8

“Very, Very Low Grade "Hotel"”
- • Leisure trip
- • Group of friends
- • Single Room
- • Stayed 2 nights
눉I thought the hotel was extremely low grade. The whole place feels like a fire trap with very narrow landings and poor signage. It feels like a series of houses that have been wedged together to form a larger building and then someone took out half the stairwells to make room for a few extra beds. Disgraceful really.
눇Nothing
21 June 2017

Linda
United Kingdom
9.2

“Lovely stay at The Rutland Hotel”
- • Leisure trip
- • Couple
- • Executive Double Room with Sea View
- • Stayed 4 nights
눉The Hotel catered for bus parties. They were booked in for breakfast at 7.45 and 8.15am. When we arrived for breakfast at 9 am most of the hot food had been on since 7am and was a bit past its best. I asked for fresh eggs and the chef did oblige.
눇As we were visiting friends all we needed was a clean comfortable room with breakfast and the Rutland Hotel fitted this criteria. We had a lovely big room with double bed and a bed settee with still lots of space. The Bathroom was equally as big. Everything was very clean and looked like the rooms had been upgraded in the last few years, even though the floors appeared to have a slope on them. Our room had a wonderful view of the sea and promenade which was just over the road.
21 June 2017

Kevin
United Kingdom
8.3

“First time in the Isle of Man”
- • Leisure trip
- • Solo traveller
- • Executive Double Room with Sea View
- • Stayed 4 nights
눉I ordered a newspaper which wasn't delivered to my room or kept for me.
눇Wonderful location with views of Douglas Bay and beyond. A smart, clean, efficient hotel with helpful staff.
21 June 2017

Helen
United Kingdom
7.5

“This Hotel is ideal for a short break and conveniently situated on the Prom”
- • Leisure trip
- • Group of friends
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted via mobile
눉The outside steps entering the Hotel were very high which if you have any mobility problems this could prove to be difficult. The communal areas could do with a bit of upgrading and the lift (though adequate) was tiny and if you are claustrophobic plus two people and their luggage it's a tight squeeze.
눇The twin bedroom l shared with my friend was very spacious and the bathroom was very clean and toiletries supplied, also tea/coffee etc provided.
20 June 2017

Fearon
United Kingdom
7.9

“Comfortable accomm”
- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 2 nights
눉no top sheet on bed
눇Sofa in the bedroom
20 June 2017

Michael
United Kingdom
8.8

“Will stay here again when on The Isle of Man”
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
눉No complaints really
눇Really good location. Comfortable room, very clean. Great breakfast
20 June 2017

Lee
United Kingdom
10

“Glorious sunshine spiffing”
- • Solo traveller
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
눉Nothing everything was great
눇The food was cock on 👌🏿
20 June 2017

Sg
United Kingdom
8.3

“Fantastic Value & Great Location”
- • Business trip
- • Solo traveller
- • Single Room
- • Stayed 2 nights
눉Nothing.
눇The Rutland is a great value hotel in a fantastic position on the bay at Douglas.
19 June 2017

Dennis
United Kingdom
7.1

“Nice relaxing stay”
- • Leisure trip
- • Couple
- • Executive Double Room with Sea View
- • Stayed 3 nights
- • Submitted via mobile
눉Windows should be able to open wider to let more fresh air in at night time
눇Bed comfortable
18 June 2017

Sharon
Isle of Man
10

Exceptional
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
눇Very welcoming and all staff friendly.Rooms were clean and beds very comfortable.Glad we got up for the breakfast as this was lovely.Would definitely stay again
17 June 2017

Andrew
United Kingdom
7.5

“Enjoyable for a short stay.”
- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 4 nights
- • Submitted via mobile
눉Lift only fit two people and a case, not big enough for size of hotel. Noise from early morning from kitchen extraction.
눇Good sized bedroom, clean and tidy.
17 June 2017

Madeleine
United Kingdom
7.9

Good
- • Leisure trip
- • Couple
- • Executive Double Room with Sea View
- • Stayed 6 nights
- • Submitted via mobile
눉The bed was very hard. The meals were a bit on the bland side.
17 June 2017

Peter
United Kingdom
7.9

“Very good for the price and absolutely no parking problems”
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
눉No fresh coffee making facilities in the bar / restaurant "just instant, I'm afraid" was the barman's apologetic response The smell of the evening meal was not the most appetizing and didn't entice us to eat -in. The corridors to our (3rd floor) room needed some fresh air circulation had a constant stale smell from the evening meals cabbage, mint sauce, soups etc. but the rooms had adequate windows to provide fresh air. maybe a prob in cold seasons
눇Staff we encountered were very good and helpful Room was basic but larger than most hotel rooms with LOTS of drawer space and adequate wardrobe facs. Breakfast was adequate but the bacon, whilst good quality, was mainly overcooked and like rigid leather, you needed to fish around for the "bendy bits" otherwise it would have scored a smile, good selection from fruit juices, through the healthy fibre stuff to the full English and toast your own bread Entertainment laid on was quite satisfactory, couldn't complain.
15 June 2017

Peter
United Kingdom
8.8

Fabulous
- • Leisure trip
- • Group of friends
- • Double Room with Sea View
- • Stayed 3 nights
- • Submitted via mobile
눉Friendliness of staff
눇Location was really good