Name: The Rutland Hotel
Address: 19-23 Palace Terrace, Queens Promenade, Douglas, IM2 4NF, United Kingdom, 19-23 Palace Terrace, Queens Promenade, Isle of Man, IM2 4NF, UK
Price range: Prices for upcoming dates start at £54 per night (We Price Match)
Rating: 8.5

Room info & price Facilities House rules The fine print Our guests’ experiences (456)

The Rutland Hotel

19-23 Palace Terrace, Queens Promenade, Douglas, IM2 4NF, United Kingdom – Great location - show map

Traveller photo of Douglas by ELVIRA

Spain · 29 March 2016

Lock in a great price for The Rutland Hotel - rated 8.5 by recent guests.

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For the price very good three star hotel. Just on the forth floor the room was very very hot and stuffy. Which one of the staff told me was normal on that floor and she felt sorry for house keeping, and the customer. I suppose you don't think of air conditioning for the Isle of Man!

Laurence, United Kingdom

Excellent room size and good size bathroom- comfortable facilities

Linda, United Kingdom

Excellent stay, the bathrooms were some of the biggest I have seen in a hotel! Nice and comfy and lovely sound of the sea to lull you to sleep.

Anthony, United Kingdom

As we were visiting friends all we needed was a clean comfortable room with breakfast and the Rutland Hotel fitted this criteria. We had a lovely big room with double bed and a bed settee with still lots of space. The Bathroom was equally as big. Everything was very clean and looked like the rooms had been upgraded in the last few years, even though the floors appeared to have a slope on them. Our room had a wonderful view of the sea and promenade which was just over the road.

Linda, United Kingdom

Wonderful location with views of Douglas Bay and beyond. A smart, clean, efficient hotel with helpful staff.

Kevin, United Kingdom

Really good location. Comfortable room, very clean. Great breakfast

Michael, United Kingdom

The Rutland is a great value hotel in a fantastic position on the bay at Douglas.

Sg, United Kingdom

Very welcoming and all staff friendly.Rooms were clean and beds very comfortable.Glad we got up for the breakfast as this was lovely.Would definitely stay again

Sharon, Isle of Man

The staff were very efficient and polite. The room was nice and clean but the bed was a little uncomfortable (but no bed is as good as your own) the restaurant was very good and the all you can eat breakfast was excellent, the evening meals were on offer as it was TT practice week and were also very good. Position of the hotel was less than half a mile from the ferry port and right on the sea front.

Kevin, United Kingdom

enjoyed our stay. The staff were friendly and helpful. The room was spotless only complaint was it was too warm owing to the underfloor heating in the bathroom. However this did not mar our enjoyment. All in all good value for money.

Frances, United Kingdom

Great location!

8.7

One of our top picks in Douglas.

This property is 1 minute walk from the beach. On the scenic Queens Promenade, The Rutland Hotel is an elegant building on the Isle of Man. With panoramic views across Douglas Bay and a carvery restaurant, it is just 5 minutes’ drive from the ferry terminal and a short seafront stroll from the town centre.

Featuring 24-hour room service and free Wi-Fi, each room includes a flat-screen satellite TV, tea and coffee making facilities, and ironing supplies. The en-suite bathrooms have a shower, bath, and a hairdryer. Some rooms boast sea views.

In the mornings, Restaurant 21 serves full breakfast. Guests can also enjoy daily meals, prepared using locally sourced produce. The Rutland Hotel’s also offers a comfortable bar and lounge.

All of the Isle of Man’s sights are within 30 minutes’ drive of the Rutland. Douglas is the capital and features horse-drawn trams which run along the promenade, as well as the Gaiety Theatre and Camera Obscura on Douglas Head. With nearby parking, the hotel is situated near the mountain railway.

Couples particularly like the location — they rated it 9 for a two-person trip.

This property is also rated for the best value in Douglas! Guests are getting more for their money when compared to other properties in this city.

We speak your language!

The Rutland Hotel has been welcoming Booking.com guests since 10 Aug 2005.
Hotel Chain : Sleepwell Hotels

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Most popular facilities

Free WiFi

Non-smoking rooms

Good for couples - they rate the facilities 8 for two-person stays.

Guests love...

“wonderful staff”
56 related reviews

“excellent quality of food”
50 related reviews

“very clean and tidy”
46 related reviews

Top location: Highly rated by recent guests (8.7)

Breakfast info

Full English/Irish

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Rooms

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Children

Fits	Room type
	Double Room with Sea View 1 double bed	Show prices
This double room has a sea view. Room facilities: Shower, TV, Telephone, Hairdryer, Toilet, Satellite Channels, Sea view Someone just booked this Check-in + / / Check-in date Check-out + / / Check-out date Rooms Adults Children
	Standard Twin Room 2 single beds	Show prices
Room size: 151 ft² This twin room has a satellite TV. Room facilities: Shower, TV, Telephone, Hairdryer, Toilet, Satellite Channels Check-in + / / Check-in date Check-out + / / Check-out date Rooms Adults Children
	Single Room 1 single bed	Show prices
Room size: 129 ft² This room includes an en suite bathroom with a hairdryer. Other features include tea and coffee making facilities and a TV with satellite channels. Room facilities: Tea/Coffee Maker, Shower, TV, Telephone, Hairdryer, Toilet, Satellite Channels Check-in + / / Check-in date Check-out + / / Check-out date Rooms Adults Children
	Standard Double Room 1 double bed	Show prices
Room size: 151 ft² This room includes an en suite bathroom with a hairdryer. Other features include tea and coffee making facilities and a TV with satellite channels. Room facilities: Tea/Coffee Maker, Shower, TV, Telephone, Hairdryer, Toilet, Satellite Channels Check-in + / / Check-in date Check-out + / / Check-out date Rooms Adults Children
	Executive Double Room with Sea View 1 double bed and 1 sofa bed	Show prices
Room size: 161 ft² Spacious room with seating area and sea views. Can accommodate up to 3 adults or 2 adults and 2 children age 12 or younger. Please indicate number of guest when booking. Room facilities: Shower, Bath, TV, Telephone, Hairdryer, Toilet, Satellite Channels, Sea view Check-in + / / Check-in date Check-out + / / Check-out date Rooms Adults Children

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459 independent reviews

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One of our top picks in Douglas

Property surroundings – Great location - show map

Closest airports

Isle of Man Airport 8.4 miles

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Good to know

Check-in

From 14:00 hours

Check-out

Until 11:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.

Children and extra beds

All children are welcome.

Free! All children under 4 years stay free of charge when using existing beds.

Free! All children under 2 years stay free of charge for children's cots/cribs.

All children from 5 to 12 years are charged GBP 6.50 per person per night for extra beds.

All older children or adults are charged GBP 15 per person per night for extra beds.

The maximum number of children's cots/cribs in a room is 1.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Pets

Pets are not allowed.

Cards accepted at this property

Hover over the cards for more info.

Or, take a look at these appealing alternatives:

The Devonian has a location score of 9.2

See the 15 best hotels in Douglas, based on 9,970 verified hotel reviews on Booking.com.

The fine print

Full pre-payment due upon arrival.

Please note that the Hotel has external steps to access the hotel entrance and a number of steps on corridors and other public areas.

눱

Review score

Based on 456 reviews

8.5

Superb: 9+

191
Good: 7 – 9

224
Okay: 5 – 7

37
Poor: 3 – 5

3
Very poor: 1 – 3

4

Cleanliness

9
Comfort

8.4
Location

8.7
Facilities

8
Staff

8.6
Value for money

8.5
Free WiFi

8.6

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See all guest reviews for The Rutland Hotel

Newest reviews for The Rutland Hotel

20 July 2017

Anonymous
United Kingdom
9.6

Exceptional
- • Business trip
- • Group of friends
- • Standard Twin Room
- • Stayed 1 night
눉Free WiFi could be a bit patchy in the room. However there was a lovely space in the lobby to work from with perfect signal.
눇Lovely hotel. Friendly attentive staff. Very clean. Good breakfast selection. Cooked options all hot (not lukewarm like some)
11 July 2017

Laurence
United Kingdom
8.8

Fabulous
- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
- • Submitted via mobile
눇For the price very good three star hotel. Just on the forth floor the room was very very hot and stuffy. Which one of the staff told me was normal on that floor and she felt sorry for house keeping, and the customer. I suppose you don't think of air conditioning for the Isle of Man!
10 July 2017

Claire
Isle of Man
7.5

“I would stay again.”
- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
눉Bed was a little hard. Room service is available but not breakfast to room.
눇Modern and clean.
10 July 2017

Chris
United Kingdom
2.5

“Hotel with a fab view”
- • Leisure trip
- • Couple
- • Executive Double Room with Sea View
- • Stayed 4 nights
- • Submitted via mobile
눇Location, comfy room, friendly staff
7 July 2017

Michael
Ireland
6.7

“Good location and generally an enjoyable experience with the exception of the points raised above”
- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 2 nights
눉Same room I got one year ago Extremely hot albeit with an operating fan Quality of the bed was below average with mattress springs very much in evidence! Slightly 'slanted' floor with possible dangers in bathroom especially getting out of the shower, also higher than normal height from floor to shower
눇Very good , friendly staff Good standard of cleanliness overall in the room and common area
6 July 2017

John
United Kingdom
8.8

“Hassle free and comfortable - no complaints.”
- • Leisure trip
- • Family with young children
- • 2 rooms
- • Stayed 1 night
눉That there was no option to have a lounge/room service meal in the restaurant rather than the fixed price limited choice menu.
눇Gre4at breakfast. Great power shower.
5 July 2017

Chrissy Ivanova
United Kingdom
8.3

“The Rutland Hotel Guest Experience ”
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 4 nights
- • Submitted via mobile
눉Gets really hot in the rooms, especially over the summer, and there was no air-conditioning at all. There was a fan provided in our room, which helped a little bit, just not enough. Other than that, everything else was fab!!!
눇Great service and excellent cleanliness!! Breakfast was included in the price and the food was brilliant!!!
5 July 2017

Anonymous
Kenya
7.9

Good
- • Business trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
눉Winding narrow corridors, ridiculously small lift, bar lacks ambiance.
눇Situation on the promenade convenient and central.
1 July 2017

Ed
United Kingdom
7.9

“Clean, friendly with good breakfast but rather thin walls.”
- • Leisure trip
- • Group of friends
- • Standard Twin Room
- • Stayed 3 nights
눉Walls very thin between bedrooms so we were wakened by the neighbours alarm calls and bathroom functions. Bedroom doors security very unclear and, as a consequence, bedroom doors banging caused constant noise. Manx kippers option at breakfast would be a nice touch.
눇Very clean. Friendly staff. Good breakfast. Good location for electric tram.
28 June 2017

Anonymous
United Kingdom
7.5

Good
- • Leisure trip
- • Group of friends
- • 3 rooms
- • Stayed 2 nights
- • Submitted via mobile
눉Night staff (gentle man on desk) rude Corridors very narrow
눇Location Sea view Rooms Bathroom- bath
28 June 2017

Linda
United Kingdom
9.6

“Wedding stay”
- • Leisure trip
- • Group of friends
- • Executive Double Room with Sea View
- • Stayed 1 night
- • Submitted via mobile
눉Took a while to work out locking the door - but reception were very helpful
눇Excellent room size and good size bathroom- comfortable facilities
28 June 2017

Anthony
United Kingdom
9.2

“Great rooms with a view, just bring a compass for the corridors”
- • Leisure trip
- • Group of friends
- • Executive Double Room with Sea View
- • Stayed 2 nights
눉Road was a little busy at times in the night but it was a Saturday night so not really the hotel fault! Corridors were very awkward to navigate, got lost multiple times!
눇Excellent stay, the bathrooms were some of the biggest I have seen in a hotel! Nice and comfy and lovely sound of the sea to lull you to sleep.
23 June 2017

David
United Kingdom
9.2

“Very enjoyable and good value”
- • Leisure trip
- • Couple
- • Executive Double Room with Sea View
- • Stayed 5 nights
눉It took us a couple of days to work out how to get really hot water in the bath. I wish there had been instructions. Also there was a menu in both the room and lift for food that could be ordered at any time during the day but when we tried this it seemed very problematic and the staff gave the attitude that we were being given a special favour.
눇The meals were self-service which we thought at first would be a disadvantage but the food was very fresh with plenty of vegetables so this actually helped. We were able to choose what we wanted. Starters and main courses excellent. Desserts not quite so good but OK. The room, with a sea view was excellent and good value.
23 June 2017

Ciaran
Ireland
3.8

“Very, Very Low Grade "Hotel"”
- • Leisure trip
- • Group of friends
- • Single Room
- • Stayed 2 nights
눉I thought the hotel was extremely low grade. The whole place feels like a fire trap with very narrow landings and poor signage. It feels like a series of houses that have been wedged together to form a larger building and then someone took out half the stairwells to make room for a few extra beds. Disgraceful really.
눇Nothing
21 June 2017

Linda
United Kingdom
9.2

“Lovely stay at The Rutland Hotel”
- • Leisure trip
- • Couple
- • Executive Double Room with Sea View
- • Stayed 4 nights
눉The Hotel catered for bus parties. They were booked in for breakfast at 7.45 and 8.15am. When we arrived for breakfast at 9 am most of the hot food had been on since 7am and was a bit past its best. I asked for fresh eggs and the chef did oblige.
눇As we were visiting friends all we needed was a clean comfortable room with breakfast and the Rutland Hotel fitted this criteria. We had a lovely big room with double bed and a bed settee with still lots of space. The Bathroom was equally as big. Everything was very clean and looked like the rooms had been upgraded in the last few years, even though the floors appeared to have a slope on them. Our room had a wonderful view of the sea and promenade which was just over the road.