The Rutland Hotel

19-23 Palace Terrace, Queens Promenade, Douglas, IM2 4NF, United Kingdom – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.3
Very good
210 reviews

Breakfast was excellent with great variety and was good that additional requests were met. Staff very helpful and nice they remembered us each morning ! Room we were in was comfortable, with all necessary amenities.

Beverley New Zealand

Friendly and helpful staff; everyone appeared well-trained. Good views of the sea from the dining room. Good breakfast buffet, lots to choose from. Efficiently managed, dirty plates cleared quickly. Good to hear the buzz of conversation in the dining room.

Simon United Kingdom

beautiful property and really helpful and friendly staff

Pamela United Kingdom

The staff was extremelly professional and helpful. The hotel is a 3-star hotel but the level of service seemed to exceed that.

Piotr Poland

Room Was very Good Breakfast was very good The evening meal was OK but expensive for what it was (the Crag Na Ba (- the following evening was far better for less money)

Maurice United Kingdom

The Rutland is a officially a 3 Star hotel but feels like a 4 star. The only thing i can see that stops it getting that extra star is no room service for food. It is a lovely, professionally run hotel with comfortable, clean and quiet rooms.

Jeff United Kingdom

Breakfast was adequate and the location was ideal,easy to get to places by transport

Barry United Kingdom

It was our anniversary and when we arrived there was a bottle of wine, chocolates and a card. The room was big and had a sea view. The staff were helpful and friendly. Breakfast was great

Michaela United Kingdom

Very good breakfast, both hot and cold options and plenty of choice. Staff always on hand to assist. The location of the hotel is ok if you are mobile as it is quite a walk to the centre of Douglas but there are buses which run from across the road. We have stayed here before so knew the position of the hotel. Sea view rooms are worth paying for, lovely views. Staff always very pleasant and helpful. Rooms very clean and comfortable and serviced every day.

Jacqueline United Kingdom

amazing that my room was ready at 9:00am on arrival

Daniel United Kingdom
8.3
Very good
210 reviews
  • What guests loved the most:
  • “Breakfast was excellent with great variety and was good that additional requests were met. Staff very helpful and nice they remembered us each morning !”
    Beverley Beverley New Zealand New Zealand
  • “Friendly and helpful staff; everyone appeared well-trained. Good views of the sea from the dining room. Good breakfast buffet, lots to choose from. Efficiently managed, dirty plates cleared quickly.”
    Simon Simon United Kingdom United Kingdom
  • “beautiful property and really helpful and friendly staff”
    Pamela Pamela United Kingdom United Kingdom
  • “The staff was extremelly professional and helpful. The hotel is a 3-star hotel but the level of service seemed to exceed that.”
    Piotr Piotr Poland Poland
  • “Room Was very Good Breakfast was very good The evening meal was OK but expensive for what it was (the Crag Na Ba (- the following evening was far better for less money)”
    Maurice Maurice United Kingdom United Kingdom
  • “The Rutland is a officially a 3 Star hotel but feels like a 4 star. The only thing i can see that stops it getting that extra star is no room service for food.”
    Jeff Jeff United Kingdom United Kingdom
  • “Breakfast was adequate and the location was ideal,easy to get to places by transport”
    Barry Barry United Kingdom United Kingdom
  • “It was our anniversary and when we arrived there was a bottle of wine, chocolates and a card. The room was big and had a sea view. The staff were helpful and friendly. Breakfast was great”
    Michaela Michaela United Kingdom United Kingdom
  • “Very good breakfast, both hot and cold options and plenty of choice. Staff always on hand to assist.”
    Jacqueline Jacqueline United Kingdom United Kingdom
  • “amazing that my room was ready at 9:00am on arrival”
    Daniel Daniel United Kingdom United Kingdom

Categories:

  • Staff9.1
  • Facilities8.1
  • Cleanliness8.7
  • Comfort8.6
  • Value for money8.5
  • Location8.8
8.3
Very good
210 reviews
Categories:
Staff
9.1
Facilities
8.1
Cleanliness
8.7
Comfort
8.6
Value for money
8.5
Location
8.8
Free WiFi
8.8
Filters

You're eligible for a Genius discount at The Rutland Hotel! To save at this property, all you have to do is sign in.

On the scenic Queens Promenade, The Rutland Hotel is an elegant building on the Isle of Man. With panoramic views across Douglas Bay and a carvery restaurant, it is just 5 minutes’ drive from the ferry terminal and a short seafront stroll from the town centre.

Featuring 24-hour room service and free Wi-Fi, each room includes a flat-screen satellite TV, tea and coffee making facilities, and ironing supplies. The en-suite bathrooms have a shower, bath, and a hairdryer. Some rooms boast sea views.

In the mornings, Restaurant 21 serves a full breakfast. Guests can also enjoy daily meals, prepared using locally sourced produce. The Rutland Hotel’s also offers a comfortable bar and lounge.

All of the Isle of Man’s sights are within 30 minutes’ drive of the Rutland. Douglas is the capital and features horse-drawn trams which run along the promenade, as well as the Gaiety Theatre and Camera Obscura on Douglas Head. With nearby parking, the hotel is situated near the mountain railway.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

The Rutland Hotel has been welcoming Booking.com guests since 10 Aug 2005.

Show me more
Most popular facilities
Free WiFi
Restaurant
Non-smoking rooms
Beachfront
Room service
Bar

Property highlights

Top location: Highly rated by recent guests (8.8)

Breakfast info

Full English/Irish

Saved to 248 lists

Availability

Select dates to see this property's availability and prices

Room type
Sleeps
 
1 double bed
1 single bed
1 double bed
and
1 sofa bed
1 double bed
2 single beds
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews
Categories:
Staff
9.1
Facilities
8.1
Cleanliness
8.7
Comfort
8.6
Value for money
8.5
Location
8.8
Free WiFi
8.8
Select topics to read reviews:

See what guests loved the most:

  • Beverley
    New ZealandNew Zealand
    “Breakfast was excellent with great variety and was good that additional requests were met. Staff very helpful and nice they remembered us each morning ! Room we were in was comfortable, with all necessary amenities.”
  • Simon
    United KingdomUnited Kingdom
    “Friendly and helpful staff; everyone appeared well-trained. Good views of the sea from the dining room. Good breakfast buffet, lots to choose from. Efficiently managed, dirty plates cleared quickly. Good to hear the buzz of conversation in the...”
  • Pamela
    United KingdomUnited Kingdom
    “beautiful property and really helpful and friendly staff”
  • Piotr
    PolandPoland
    “The staff was extremelly professional and helpful. The hotel is a 3-star hotel but the level of service seemed to exceed that.”
  • Maurice
    United KingdomUnited Kingdom
    “Room Was very Good Breakfast was very good The evening meal was OK but expensive for what it was (the Crag Na Ba (- the following evening was far better for less money)”
  • Jeff
    United KingdomUnited Kingdom
    “The Rutland is a officially a 3 Star hotel but feels like a 4 star. The only thing i can see that stops it getting that extra star is no room service for food. It is a lovely, professionally run hotel with comfortable, clean and quiet rooms.”
  • Barry
    United KingdomUnited Kingdom
    “Breakfast was adequate and the location was ideal,easy to get to places by transport”
  • Michaela
    United KingdomUnited Kingdom
    “It was our anniversary and when we arrived there was a bottle of wine, chocolates and a card. The room was big and had a sea view. The staff were helpful and friendly. Breakfast was great”
  • Jacqueline
    United KingdomUnited Kingdom
    “Very good breakfast, both hot and cold options and plenty of choice. Staff always on hand to assist. The location of the hotel is ok if you are mobile as it is quite a walk to the centre of Douglas but there are buses which run from across the...”
  • Daniel
    United KingdomUnited Kingdom
    “amazing that my room was ready at 9:00am on arrival”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Is there tea making facilities in the room
    Yes there is
    Answered on 28 October 2019
  • do you have a lift please
    Yes we do have a lift, it is located in the reception area.
    Answered on 5 April 2023
  • Hi how far is the hotel from the airport? Thanks
    About 20 minutes in a car. Kindest Regards Rutland
    Answered on 15 May 2022
  • Is there tvs in room
    Hi, yes there is.
    Answered on 16 March 2023
  • Is there a pool?
    No pool. Kindest Regards Rutland
    Answered on 15 May 2022
  • Still looking?
Hotel surroundings *
Restaurants
1 restaurant on site
Facilities of The Rutland Hotel
Great facilities! Review score, 8.1
Most popular facilities
Free WiFi
Restaurant
Non-smoking rooms
Beachfront
Room service
Bar
Bathroom
  • Toilet
  • Hairdryer
  • Shower
Outdoors
  • Beachfront
Activities
  • Beach
Media & Technology
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Special diet menus (on request)
  • Bar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
No parking available.
Services
  • Luggage storage
  • Fax/photocopying
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
  • 24-hour front desk
  • Meeting/banquet facilities
    Additional charge
  • Room service
General
  • Non-smoking throughout
  • Heating
  • Lift
  • Non-smoking rooms
Languages spoken
  • English

House rules

The Rutland Hotel takes special requests - add in the next step!

Check-in

From 14:00

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 18 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 4 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Cash The Rutland Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that the Hotel has external steps to access the hotel entrance and a number of steps on corridors and other public areas.

Restaurant is closed from Mon 22 Mar 2021 until Thu 30 Sept 2021

Bar is closed from Mon 22 Mar 2021 until Thu 30 Sept 2021

FAQs about The Rutland Hotel

  • The Rutland Hotel has 1 restaurant:

    • Restaurant

  • The prices at The Rutland Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The Rutland Hotel offers the following activities / services (charges may apply):

    • Beachfront
    • Beach

  • The nearest beach is just 50 yards from The Rutland Hotel.

  • Check-in at The Rutland Hotel is from 14:00, and check-out is until 11:00.

  • Guests staying at The Rutland Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 9.5).

    Breakfast option(s) include:

    • Full English/Irish

  • The Rutland Hotel is 1.1 miles from the centre of Douglas.

  • Room options at The Rutland Hotel include:

    • Double
    • Single
    • Twin