Located on Poole Quay, this modern hotel overlooks Poole Harbor. Poole Quay Hotel is a family-friendly hotel with 2 bars, a spacious terrace and an award-winning restaurant. The bedrooms all have Wi-Fi access, tea/coffee facilities and a private bathroom with a hairdryer. Many rooms feature a comfortable sofa, and some have scenic harbor views. Guests can enjoy drinks, light refreshments and meals on the terrace or leafy lawn. HV Restaurant offers stunning views, and serves a creative modern menu and world wine list. The hotel also offers 24-hour room service. The hotel has a business center with meeting rooms with the largest room accommodating up to 60 guests. Bournemouth, home of the Bournemouth International Center and the Pavilion Theater, is a 15-minute drive away. The Poole Quay Ferry terminal is a short walk from Poole Quay Hotel hotel.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.3)

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Guest reviews

Categories:

Staff
8.4
Facilities
7.1
Cleanliness
7.6
Comfort
7.6
Value for money
7.0
Location
9.3
Free WiFi
7.8
Low score for Poole
Select topics to read reviews:

Hotel area info

Restaurants
1 Restaurant On Site

  • The Harbour View Restaurant
    • Cuisine
      British
    • Open for
      Breakfast • Dinner • High tea
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Poole Quay Hotel

Most popular amenities
  • Parking on site
  • Free WiFi
  • Family rooms
  • Facilities for disabled guests
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Clothes rack
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Live sports events (broadcast)
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs £7 per day.
  • Street parking
  • Accessible parking
Services
  • Daily housekeeping
  • Shared lounge/TV area
  • Baggage storage
  • Wake-up service
  • Express check-in/out
  • 24-hour front desk
  • Meeting/Banquet facilities
    Additional charge
  • Room service
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
General
  • Designated smoking area
  • Smoke-free property
  • Heating
  • Carpeted
  • Elevator
  • Fan
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Visual aids (Braille)
  • Bathroom emergency cord
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Languages Spoken
  • English

Property practice

This property told us they've implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, or nature.

House rules

Poole Quay Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Extra bed upon request
£30 per child, per night
Crib upon request
Free
2+ years
Extra bed upon request
£30 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Diners Club American Express Cash is not accepted Poole Quay Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Thistle Poole offers extensive car parking at the rear of the hotel, this is charged per night for hotel residents and guests are required to enter their car registration details on arrival.

For advance purchase rates, the card used to make the booking must be presented upon arrival along with the appropriate ID.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Poole Quay Hotel

  • Poole Quay Hotel offers the following activities/services (charges may apply):

    • Golf course (within 2 miles)
    • Live sports events (broadcast)

  • Check-in at Poole Quay Hotel is from 3:00 PM, and check-out is until 11:00 AM.

  • The prices at Poole Quay Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Poole Quay Hotel include:

    • Double
    • Twin
    • Single

  • Poole Quay Hotel is 2,300 feet from the center of Poole. All distances are measured in straight lines. Actual travel distances may vary.

  • The nearest beach is 150 feet from Poole Quay Hotel. All distances are measured in straight lines. Actual travel distances may vary.

  • Poole Quay Hotel has 1 restaurant:

    • The Harbour View Restaurant