W12 Rooms is located next to Shepherd’s Bush underground station and Westfield Shopping Center, which features a wide variety of designer shops, restaurants and cafés. Guests can also relax on Shepherd’s Bush Green, which is opposite the property.

London’s West End, Covent Garden and Oxford Street are 10 minutes’ away via tube. The famous Portobello Road Market is a 15-minute bus or tube ride away. O2 Shepherd’s Bush Empire is a 5-minute walk away and features regular performances by well-known musicians and comedians.

Complimentary Free Wi-Fi is featured in each W12 room, as well as a hand-made bed, air conditioning and a flat-screen TV. A mini fridge, private bathroom and hairdryer are also provided.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

W12 Rooms has been welcoming Booking.com guests since Apr 26, 2013

Property Highlights

Top Location: Highly rated by recent guests (8.9)

Loyal Customers

There are more repeat guests here than most other properties.


Select dates to see this property's availability and prices

Room Type
1 twin bed
1 full bed
1 full bed
1 sofa bed
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Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours
  • How can I call the reception ?
    Hello! You can reach us on 02036758551. We are open 24 hours.
    Answered on 18 May 2021
  • I'm looking at arriving in London around 8:00am on Saturday the 12th of February. Is it possible to leave the bags in the hotel until check-in time?
    Sure, you can drop off your bags anytime.
    Answered on 7 February 2022
  • I would like to book a room for a couple with a 1 year old. Can we book a deluxe double room?
    Dear Sir/Madam, Thank you for choosing W12 Rooms Hotel. Yes you can book a double deluxe for a couple with a child. Let us know for which date are yo..
    Answered on 21 January 2020
  • Hello, is it possible to pay room booking with Debit Card? Thank you.
    Dear guest, Thank you for your question. Yes, you can pay for your booking with any type of card. Kind regards, Cheryl Duty Manager
    Answered on 6 December 2022
  • Hi, we would have to be at Heathrow airport at about 4:30am. Would we be able to check out that early? Could you assist with taxi to the airport?
    Dear guest, Thank you for your question. Yes, we can book a taxi for you and you can check-out anytime before 11:00 A.M., reception's working 24 hour..
    Answered on 14 November 2022
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Hotel area info *
Amenities of W12 Rooms
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
  • Linens
  • Wardrobe or closet
  • View
  • Electric kettle
  • Refrigerator
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Tea/Coffee maker
WiFi is available in all areas and is free of charge.
No parking available.
Front Desk Services
  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
Business Facilities
  • Fax/Photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
  • Adults only
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Heating
  • Soundproof
  • Laptop safe
  • Carpeted
  • Soundproof rooms
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Upper floors accessible by stairs only
Languages Spoken
  • English
  • Spanish
  • Hindi
  • Italian
  • Lithuanian
  • Romanian
  • Russian
  • Urdu
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules

W12 Rooms takes special requests – add in the next step!


From 3:00 PM

Guests are required to show a photo ID and credit card at check-in


Until 11:00 AM


Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children over 1 are welcome.

Children 7 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

No age restriction for check-in. (Only children 1 and up are allowed)


Pets are not allowed.

Maestro Mastercard Visa American Express W12 Rooms accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that there is no elevator in this property and rooms are accessible via stairs only.
However, our porter services are available from 8:00AM to 6:00PM, to help you with your luggage.

The property requires the same card that was used at the time of booking to be present at check-in, together with a valid passport or ID card.

Check-in or check-out outside the advertised hours costs an additional GBP 10 per hour. It is subject to availability.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Please inform W12 Rooms of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about W12 Rooms

  • Room options at W12 Rooms include:

    • Single
    • Double
    • Triple

  • W12 Rooms is 3.7 miles from the center of London.

  • Check-in at W12 Rooms is from 3:00 PM, and check-out is until 11:00 AM.

  • W12 Rooms offers the following activities/services (charges may apply):

    • The prices at W12 Rooms may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.