We provide room service daily but the linen is changed every 4 days. We offer clean towels on daily basis.

Dear Guest, Thank you for contacting us. In regards to your question, please note that yes, we can store your luggage for the day after you checked-out from the room, and you can come and collect it anytime same day. Please contact the Reception when you arrive at the property. Thank you! Hope to see you soon! Kind Regards, Adriana, Woodlands Lodge

Dear Guest Please note that we have shared facilities and kitchen for the basic rooms,and we can provide for the en-suite rooms as well. If you need further details kindly e-mail us or just ask at the reception when you arrive and we will give all the details . Hope to see you soon! Thank you! Kind Regards Adriana Manager Woodlands Lodge

subject to availability.

Dear Guest, We can offer shared kitchen for en-suite rooms as well. We can arrange this according to your reservation length. Kind Regards Adriana

Good morning, Yes you can take the bus from Ilford Station to Redbridge Library Station. Regards, Diana

8 Parking spaces

Dear Constin your booking required a pre-authorisation to be done, which a pending transaction gets unblocked automatically in 15 days.

No, this has shared facilities and bathroom

Dear Constin,your booking required a pre-authorisation, that is a pending transaction.it gets unblocked automatically in 15 days.Send us more details

If you opt for a rooms with shared bathroom it really depends on the location of the room. The bathroom can be shared by 3 or maximum 5 rooms.

Dear Guest, Thank you for your question. Please note that we do not take any payment before arrival, for standard reservations we just do a pre-authorisation on the card provided to guarantee that you have available balance for the amount of first night's stay in case of late cancellation or you do not arrive at the property. However, this is depending of non refundable or standard reservation. In case of non-refundable reservation payment can be taken before arrival, however card needs to be verified upon arrival at the check-in. Please read the policies of your selected type of booking.

We have ensuite rooms(with private bathroom inside the room) or shared bathroom. We have rooms on the ground floor but not suitable for wheelchairs.

The buildings have only one floor and for this reason we do not have lifts.

No ,we do not guarantee parking spot.

Dear guest, Shared bathroom it means that more rooms will have access to a bathroom. If you do not want a room with shared bathroom you need to opt out for a room with private bathroom(ensuite room). Regards, Diana