Dear guest, Thank you for your question. We do have facilities to store your luggage. We can keep them before check-in time and also after check-out. However, we cannot store them overnight.

Our Queen rooms are exterior rooms with a view on the city center streets. Leave a comment with your reservation if you prefer front or back facing view, higher or lower level floor. Based on availability, we will try to allocate a room for you.

Thank you for your question. We can only accept guests travelling in line with Government guidelines. We would kindly ask you to check the guidelines, prior to booking.

Yes, but please be aware that you would have to fill up a parental permission form that you can get directly from the hotel.

Good evening, Yes, this is correct. We are just next to the Adelphi Theatre. We look forward to welcoming you at our hotel.

Thank you for your question. Yes, we can store your luggage before your check in and after you check out.

Dear Guest, Unfortunately, in our property Strand we don't provide twin rooms. But if an extra bed is needed we can provide in a double room an extra bed.

Zhotel Strand does not have parking. you can find Q park nearby if you got to https://www.q-park.co.uk/en-gb/ .

Thank you for your question. Our rooms are equipped with hair dryer.

Thank you for your message, yes we do accept test kits at reception.

Hello there, thank you for your question. Yes, we do have iron and iron board available, this can be requested at anytime at reception.

Thank you for your question. We do accept both credit cards and debit cards.

Good evening, The check-in time is from 3.00pm. Should we have a room ready before this time, we will be more than happy to check you in – otherwise, we will keep your luggage with us free of charge for the time needed and priorities your booking.

The guaranteed check-in time is from 3.00pm. Should we have a room ready before this time, we will be more than happy to check you in – otherwise, we will keep your luggage with us free of charge for the time needed and prioritize your booking.

Dear Guest, All our Z hotels provide Blow Dryers, Iron and Iron Board, Towels and Soaps

Thank you for your question. Yes we do offer late checks out at an extra cost.

Hello, Thank you for your question! I'm afraid our hotel do not have rooms with interconnecting doors. Thank you!

Dear Guest, Yes, all of our rooms have there own bathroom and toilet.

We would be happy to make your happy memorable. We do not offer set birthday celebrations packages but when you make your reservation, please contact the reception and we will see what we can arrange for your birthday.

Dear Guest, thank you for your question. Be kindly informed that our check in time is from 3:00pm however, our reception is open 24h a day therefore you can check in at any time you would like.