Castello City Hotel
1, 62 Martyron Avenue, Heraklio, 71304, Greece – Great location - show map
The service of free parking was great! also the staff was very kind

Cleanliness and service. Friendly staff and communication.

Excellent location. The staff is very helpful and polite. The rooms are clean and the breakfast is very satisfying. I usually stay in Castello Hotel when I visit Heraklion and I am very happy every time.

Great central location and wonderful view from the top of the hotel where a beautiful breakfast is served!

Very polite and accommodating staff, clean room and good breakfast

loved the view from the roof top restaurant and daily breakfast

It was perfect for a one night stay as it’s close to the port and a short drive to the Palace of Knossos. We loved the restaurant and view. Beds were cozy.

excellent food, the waitress were amazing, the location is pretty good

The location is great, the staff is very friendly and helpful, having a parking space is a big plus. Great breakfast. I would gladly return.

Great location for visiting sights and strolling around the city. Amazing hotel staff, especially Anastasia and Katherina but all of the crew were very kind. Big selection and variety of food for breakfast. Comfortable bed and good view to the city from the balcony and from the restaurant on the top floor.

- What guests loved the most:
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Yiannis
Greece
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Ljubica
Serbia
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Kollintza
Greece
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Dan
United States of America
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Ioannis
Greece
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Belle
Canada
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Noriko
Canada
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Oscar
Colombia
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Luis
Israel
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Miklos
Switzerland
Categories:
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Located by the ancient Pantokrator Gate, Castello City Hotel is just a short walk from Heraklion beach. It offers views of the sea, the old city, and the Venetian walls, and year-round accommodations in elegant rooms with free WiFi.
Castello City Hotel’s air-conditioned rooms are spacious with soundproofed windows, TV, mini fridge and safe. Open-plan family rooms are also available.
Greek buffet-style breakfast is served daily with coffee or tea. For those who arrive early in the morning, a complimentary breakfast is served. At night, you can enjoy your drinks, the first one for free, at the Fifth Floor, lounge café bar and à la carte restaurant, while enjoying the views of the sea, the Venetian walls and the old city. Lively, stylish, and inspiring, it is the perfect venue for a get-together, a business meeting, or just relaxing moments.
Castello City Hotel is located close to the town center, next to bus and taxi stations, and with easy access to the airport and port.
Castello City’s 24-hour reception staff can arrange personalized service, including excursions and car, motorbike or bicycle rentals. Early check-in and late check-out is possible. A free 24-hour private indoor parking can be found 650 feet away from the hotel.
Couples in particular like the location – they rated it 8.1 for a two-person trip.
Amoudara Beach
7.7 Good beach3,850 feet from property
- Hello, Is a parking place in underground parking garage (200m nearby) included in the price?Thanks a lot for your inquiry. Yes, we offer the parking without additional charges.Answered on 14 June 2021
- Hello, the airport shuttle, is it in services in January and if so what are times and cost , thank youDear Guests, thank you for your inquiry, the airport shuttle is a service that is running all year round. The cost is 21 Euros. The time is based on y..Answered on 18 November 2019
- We are a party of 7 looking to book a night on October 6th, leaving on 7th. We will be driving a 9 seat Mini Van and would like reserved parking overn..Dear Mr Morgan, thank you for your communication, our restaurant is closing at 12 and the kitchen at 11, so there is plenty of time to enjoy your din..Answered on 10 February 2021
- Hello! How far is the nearest beach? It is possible to get to the beach by bus? (I saw that the bus station is not far away from your location). Than..Dear Guests, Greetings from Castello City Hotel. The nearest sandy beach 2 km to the west, around 15 minutes on foot. The bus No 6 is passing from th..Answered on 3 September 2020
- How far is the Central bus station? Is it possible to easily walk? Thank you xGoodmorning, We would like to inform you that the central bus station is approximately 20 minutes on foot away from our hotel. I would reccomend to g..Answered on 1 August 2022
- Still looking?
Fifth Floor Restaurant
Food: Greek, Local, International
Open for: Breakfast, Brunch, Lunch, Dinner, Cocktail hour
- Toilet paper
- Towels
- Private Bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
- Linens
- Wardrobe or closet
- Outdoor furniture
- Sun deck
- Balcony
- Terrace
- Refrigerator
- Live sports events (broadcast)
- Desk
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
- Coffee house on site
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Tea/Coffee maker
- Parking garage
- Accessible parking
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Babysitting/Child servicesAdditional charge
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Business centerAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- SafeAdditional charge
- Shuttle serviceAdditional charge
- Shared lounge/TV area
- Hypoallergenic
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Wake-up service
- Hardwood or parquet floors
- Heating
- Soundproof
- Car rental
- Packed lunches
- Soundproof rooms
- Elevator
- Family rooms
- Airport shuttleAdditional charge
- Non-smoking rooms
- Room service
- Upper floors accessible by elevator
- German
- Greek
- English
- French
- Italian
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Castello City Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Please inform Castello City Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
License number: 1027703
FAQs about Castello City Hotel
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Castello City Hotel has 1 restaurant:
- Fifth Floor Restaurant
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Guests staying at Castello City Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).
Breakfast option(s) include:
- Full English/Irish
- Vegetarian
- American
- Buffet
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Check-in at Castello City Hotel is from 3:00 PM, and check-out is until 11:00 AM.
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Room options at Castello City Hotel include:
- Twin/Double
- Double
- Triple
- Family
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The prices at Castello City Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Castello City Hotel offers the following activities/services (charges may apply):
- Live sports events (broadcast)
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Yes, Castello City Hotel is popular with guests booking family stays.
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Castello City Hotel is 0.8 miles from the center of Heraklio.