Located by the ancient Pantokrator Gate, Castello City Hotel is just a short walk from Heraklion beach. It offers views of the sea, the old city, and the Venetian walls, and year-round accommodations in elegant rooms with free WiFi.

Castello City Hotel’s air-conditioned rooms are spacious with soundproofed windows, TV, mini fridge and safe. Open-plan family rooms are also available.

Greek buffet-style breakfast is served daily with coffee or tea. For those who arrive early in the morning, a complimentary breakfast is served. At night, you can enjoy your drinks, the first one for free, at the Fifth Floor, lounge café bar and à la carte restaurant, while enjoying the views of the sea, the Venetian walls and the old city. Lively, stylish, and inspiring, it is the perfect venue for a get-together, a business meeting, or just relaxing moments.

Castello City Hotel is located close to the town center, next to bus and taxi stations, and with easy access to the airport and port.

Castello City’s 24-hour reception staff can arrange personalized service, including excursions and car, motorbike or bicycle rentals. Early check-in and late check-out is possible. A free 24-hour private indoor parking can be found 650 feet away from the hotel.

Couples in particular like the location – they rated it 8.1 for a two-person trip.

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Castello City Hotel has been welcoming Booking.com guests since Jun 7, 2010

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Top Location: Highly rated by recent guests (8.2)

Great Food: Meals here are highly recommended!

Breakfast Info

Full English/Irish, Vegetarian, American, Buffet

Free private parking

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

Availability

When would you like to stay at Castello City Hotel?

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Approximate prices for a 1-night stay
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Sleeps Room Type Price
Max adults: 2. Max children: 1
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Max adults: 2
Deluxe Double Room with City View
  • 1 full bed
or
  • 2 twin beds
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Max adults: 2
Deluxe Double Room with Sea View
  • 1 full bed
or
  • 2 twin beds
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Max adults: 3. Max children: 1
Deluxe Triple Room
  • 3 twin beds
or
  • 1 twin bed and
  • 1 full bed
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Max adults: 4
Deluxe Family Room
  • 4 twin beds
or
  • 2 twin beds and
  • 1 full bed
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Just booked in Heraklio 1 property like Castello City Hotel was just booked in the last 15 minutes on our site

4 reasons to choose Castello City Hotel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Castello City Hotel

Welcoming Booking.com guests since Jun 7, 2010

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Hello, the airport shuttle, is it in services in January and if so what are times and cost , thank you

    Dear Guests, thank you for your inquiry, the airport shuttle is a service that is running all year round. The cost is 21 Euros. The time is based on your arrival. We are flexible and we can pick you up at the time you wish. We remain at your disposal for any further information


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    Answered on November 18, 2019
  • We are a party of 7 looking to book a night on October 6th, leaving on 7th. We will be driving a 9 seat Mini Van and would like reserved parking overnight. We will be arriving at the hotel around 22.25, will the restaurant be open and can we reserve a table? Thanks for your help Alan Morgan

    Dear Mr Morgan, thank you for your communication, our restaurant is closing at 12 and the kitchen at 11, so there is plenty of time to enjoy your dinner. Always at your disposal


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    Answered on February 10, 2021
  • Hello! How far is the nearest beach? It is possible to get to the beach by bus? (I saw that the bus station is not far away from your location). Thank you in advance

    Dear Guests, Greetings from Castello City Hotel. The nearest sandy beach 2 km to the west, around 15 minutes on foot. The bus No 6 is passing from the bus station, which is just opposite. Always at your disposal


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    Answered on September 3, 2020
  • Thank you for your answer, good news about the restaurant. Could you also address the query about parking which I repeat below: We will be driving a 9 seat Mini Van and would like reserved parking overnight, we need to be confident of parking for a vehicle of that size. Regards Alan Morgan

    Dear Mr Morgan, there is a 24 hours indoor guarded parking around 200 meters from the hotel. You arrive with your van at the hotel, unload your luggage and we will show you the way. The indoor parking is free and can fit your mini van. Thank you


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    Answered on February 11, 2021
  • Hello. We are a family of 5 (2 adults and 3 children) arriving very late after 11.30 pm on 11 August and just need a room to get some sleep before heading to our next hotel in the morning. Will the family room have room for 1 extra bed if we book it?

    Dear Guests, thank you for your question, unfortunately our family rooms can fit up to four beds. Always at your disposal


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    Answered on October 16, 2021
  • Hello, Is a parking place in underground parking garage (200m nearby) included in the price?

    Thanks a lot for your inquiry. Yes, we offer the parking without additional charges.


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    Answered on June 14, 2021
  • Thank you for your kind reply on baby cot. I have another question do you have a room that can fit 2 adults and 2 kids age 7&9 for one night in July?

    We have a room that can accommodate 2 adults + 2 kids 7 & 9 years. It is the Deluxe Family Open Plan room.


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    Answered on May 24, 2021
  • Do you have mosquito nets in front of the windows?

    Dear Guest, we do not have mosquito nets in front of the windows. We remain at your disposal for any further information


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    Answered on November 27, 2019
Hotel surroundings *
Guests loved walking around the neighborhood!
Great location - show map
What's nearby
  • Stadium Theodoros Vardinogiannis
    0.1 miles
  • Natural History Museum of Crete
    0.4 miles
  • Historical Μuseum of Crete
    0.6 miles
  • Morosini Fountain
    0.6 miles
  • Municipal Art Gallery
    0.6 miles
  • Venetian Walls
    0.6 miles
  • Nikos Kazantzakis Garden Theatre
    0.6 miles
  • Loggia
    0.6 miles
  • Heraklion Archaeological Museum
    0.8 miles
  • Heraklion Venetian Harbour
    0.8 miles
Restaurants & cafes
  • Restaurant Pastarella
    0.5 miles
  • Cafe/Bar Envy
    0.5 miles
Top attractions
  • Koules
    0.9 miles
  • Pankritio Stadium
    1 miles
  • The Minoan Palace of Knossos
    3.5 miles
  • Nikos Kazantzakis Museum
    8.5 miles
  • Cretaquarium Thalassocosmos
    9 miles
  • El Greco Museum
    9.8 miles
  • Labyrinth -Musical Workshop
    10.3 miles
Natural Beauty
  • River Xiropotamos
    1.2 miles
  • Lake Zaros
    24.9 miles
  • Mountain Psiloritis
    28 miles
  • Ocean/Sea Heraklion seafront
    0.3 miles
Beaches in the Neighborhood
  • Amoudara Beach
    3,850 feet
  • Karteros Beach
    3.9 miles
  • Amnissos Beach
    4.6 miles
  • Pantanassa Beach
    4.8 miles
  • Palaiokastro Beach
    5 miles
Closest Airports
  • Heraklion International Airport
    2.9 miles
  • Sitia Public Airport
    55.7 miles
  • Chania International Airport
    57.1 miles
How to get to Castello City Hotel from Heraklion International Airport
    Taxi
    Private shuttle
    Free parking is available.
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1 Restaurant On Site

    Fifth Floor Restaurant

    Food: Greek, Local, International

    Open for: Breakfast, Brunch, Lunch, Dinner, Cocktail hour

Amenities of Castello City Hotel
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Activities
  • Live sports events (broadcast)
Food & Drink
  • Coffee house on site
  • Chocolate/Cookies Additional charge
  • Fruit Additional charge
  • Bottle of water
  • Wine/Champagne Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available at a location nearby (reservation is not needed).
  • Accessible parking
  • Parking garage
  • Secure parking
Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Safe Additional charge
General
  • Shared lounge/TV area
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Car rental
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Non-smoking rooms
  • Room service
Languages Spoken
  • German
  • Greek
  • English
  • French
  • Italian
Missing some info?
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House rules Castello City Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib by request
Free

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

This property doesn't offer extra beds.

The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 10 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa UnionPay credit card Diners Club American Express Castello City Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

City tour busses can be arranged upon charge.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform Castello City Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

License number: 1027703(VER.1)

FAQs about Castello City Hotel

  • Yes, Castello City Hotel is popular with guests booking family stays.

  • Castello City Hotel is 0.8 miles from the center of Heraklio.

  • Castello City Hotel has 1 restaurant:

    • Fifth Floor Restaurant

  • Guests staying at Castello City Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Full English/Irish
    • Vegetarian
    • American
    • Buffet

  • Room options at Castello City Hotel include:

    • Double
    • Triple
    • Family

  • From the nearest airport, you can get to Castello City Hotel by:

    • Airport shuttle (arranged by property) 15min
    • Taxi 15min
    • Bus 20min

  • Castello City Hotel offers the following activities/services (charges may apply):

    • Live sports events (broadcast)

  • The prices at Castello City Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The following parking options are available to guests staying at Castello City Hotel (subject to availability):

    • Private Parking
    • Parking
    • Secure parking
    • Parking garage
    • Accessible parking
    • Free parking

  • Check-in at Castello City Hotel is from 3:00 PM, and check-out is until 11:00 AM.