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  6. Castello City Hotel (Hotel), Heraklio (Greece) Deals

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  • Amenities
  • House rules
  • The fine print
  • Guest reviews (2,339)

In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

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We Price Match

Hotel Castello City Hotel

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step. Airport shuttle
Castello City Hotel

1, 62 Martyron Avenue, Heraklio, 71304, Greece – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.2
Very Good
2,339 reviews
  • Facilities

    7.9

  • Cleanliness

    8.4

  • Comfort

    8.1

  • Value for money

    8.2

  • Location

    8.2

  • Total

    8.2

  • Free WiFi

    8.7

Nice staff,free parking,nice breakfast,very good price

Fanis Greece

The shower is big and has a rain shower. The staff was very nice and friendly. The location is quite good for going on foot to the city center, it's about 15-20 minute walk.

Piotr Poland

Good location, value for money, less than 10 mins on foot away for the center, good breakfast with variety of choices. 2d time there, parking is not an issue, lots of eateries and coffee shops around. We'll be back again soon.

Michael Greece

Great breakfast ! Good beds. Everything very clean. Thee roof terrace was ever so nice. Staff very, very friendly and helpfull. Walking distance to busstation, musea and center. All kind of shops nearby. An excellent place for the non- lovers of beach and pool holidays.

Astrid Belgium

Wonderful buffet breakfast. The taxi stand to get to the ferry for 6 euro is right outside. Nice rooftop terrace For dinner and buffet breakfast.

Jane United States of America

Food was good with lot of options. The receptionist was very nice and it's very nice gesture that she got our breakfast packed as we checked out early hours!

Praveena India

The staff is super friendly and you can walk everywhere

Nelson Chile

Had a good location and private covered parking within walking distance,breakfast was buffet and offered a good selection of eggs, breads, fruits, cereal coffee and juices.the size of our room located in first floor (we booked a room for 4 people but were only 2) was good and the overall cleanliness of the room was ok.

Yuliana United States of America

Clean, comfortable, no noise from other rooms, excellent breakfast with a great view, free parking in a garage nearby (easy ti find).

Martina Serbia

The included breakfast was excellent, good value.

Justin United States of America

Staff

8.9
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Very clean bathrooms
Highly rated for:
Very clean bathrooms
Highly rated for:
Very clean bathrooms
Highly rated for:
Very clean bathrooms
+45 photos
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Castello City Hotel

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Castello City Hotel

8.2
Very Good
2,339 reviews
  • 8.9

    Staff

  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very clean bathrooms
  • What guests loved the most:
  • “Nice staff,free parking,nice breakfast,very good price”
    Fanis Fanis Greece Greece
  • “The shower is big and has a rain shower. The staff was very nice and friendly. The location is quite good for going on foot to the city center, it's about 15-20 minute walk.”
    Piotr Piotr Poland Poland
  • “Good location, value for money, less than 10 mins on foot away for the center, good breakfast with variety of choices. 2d time there, parking is not an issue, lots of eateries and coffee shops...”
    Michael Michael Greece Greece
  • “Great breakfast ! Good beds. Everything very clean. Thee roof terrace was ever so nice. Staff very, very friendly and helpfull. Walking distance to busstation, musea and center.”
    Astrid Astrid Belgium Belgium
  • “Wonderful buffet breakfast. The taxi stand to get to the ferry for 6 euro is right outside. Nice rooftop terrace For dinner and buffet breakfast.”
    Jane Jane United States of America United States of America
  • “Food was good with lot of options. The receptionist was very nice and it's very nice gesture that she got our breakfast packed as we checked out early hours!”
    Praveena Praveena India India
  • “The staff is super friendly and you can walk everywhere”
    Nelson Nelson Chile Chile
  • “Had a good location and private covered parking within walking distance,breakfast was buffet and offered a good selection of eggs, breads, fruits, cereal coffee and juices.the size of our room located...”
    Yuliana Yuliana United States of America United States of America
  • “Clean, comfortable, no noise from other rooms, excellent breakfast with a great view, free parking in a garage nearby (easy ti find).”
    Martina Martina Serbia Serbia
  • “The included breakfast was excellent, good value.”
    Justin Justin United States of America United States of America

Located by the ancient Pantokrator Gate, Castello City Hotel is just a short walk from Heraklion beach. It offers views of the sea, the old city, and the Venetian walls, and year-round accommodations in elegant rooms with free WiFi.

Castello City Hotel’s air-conditioned rooms are spacious with soundproofed windows, TV, mini fridge and safe. Open-plan family rooms are also available.

Greek buffet-style breakfast is served daily with coffee or tea. For those who arrive early in the morning, a complimentary breakfast is served. At night, you can enjoy your drinks, the first one for free, at the Fifth Floor, lounge café bar and à la carte restaurant, while enjoying the views of the sea, the Venetian walls and the old city. Lively, stylish, and inspiring, it is the perfect venue for a get-together, a business meeting, or just relaxing moments.

Castello City Hotel is located close to the town center, next to bus and taxi stations, and with easy access to the airport and port.

Castello City’s 24-hour reception staff can arrange personalized service, including excursions and car, motorbike or bicycle rentals. Early check-in and late check-out is possible. A free 24-hour private indoor parking can be found 650 feet away from the hotel.

Couples in particular like the location – they rated it 8.1 for a two-person trip.

We speak your language!

Castello City Hotel has been welcoming Booking.com guests since Jun 7, 2010

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Brilliant!

Most popular amenities

Free parking
Free WiFi
Airport shuttle
Family rooms
Restaurant
Non-smoking rooms
Tea/Coffee Maker in All Rooms
Bar

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

낍 Top Location: Highly rated by recent guests (8.2)

냨 Great Food: Meals here are highly recommended!

Breakfast Info

Full English/Irish, Vegetarian, American, Buffet

끸 Free private parking

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  • 2 twin beds
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Deluxe Double Room with City View
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Deluxe Double Room with Sea View
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Deluxe Triple Room
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2 properties in Heraklio like Castello City Hotel were booked in the last 12 hours on our site

Guest reviews

8.2
Very Good
2,339 reviews
Read more

Select topics to read reviews:

See what guests loved the most:

  • Fanis Greece

    “Nice staff,free parking,nice breakfast,very good price”

  • Piotr Poland

    “The shower is big and has a rain shower. The staff was very nice and friendly. The location is quite good for going on foot to the city center, it's about 15-20 minute walk. ”

  • Michael Greece

    “Good location, value for money, less than 10 mins on foot away for the center, good breakfast with variety of choices. 2d time there, parking is not an issue, lots of eateries and coffee shops around. We'll be back again soon.”

  • Astrid Belgium

    “Great breakfast ! Good beds. Everything very clean. Thee roof terrace was ever so nice. Staff very, very friendly and helpfull. Walking distance to busstation, musea and center. All kind of shops nearby. An excellent place for the non- lovers of beach and pool holidays.” Read more

  • Jane United States of America

    “Wonderful buffet breakfast. The taxi stand to get to the ferry for 6 euro is right outside. Nice rooftop terrace For dinner and buffet breakfast.”

  • Praveena India

    “Food was good with lot of options. The receptionist was very nice and it's very nice gesture that she got our breakfast packed as we checked out early hours!”

  • Nelson Chile

    “The staff is super friendly and you can walk everywhere”

  • Yuliana United States of America

    “Had a good location and private covered parking within walking distance,breakfast was buffet and offered a good selection of eggs, breads, fruits, cereal coffee and juices.the size of our room located in first floor (we booked a room for 4 people but were only 2) was good and the overall cleanliness of the room was ok. ” Read more

  • Martina Serbia

    “Clean, comfortable, no noise from other rooms, excellent breakfast with a great view, free parking in a garage nearby (easy ti find).”

  • Justin United States of America

    “The included breakfast was excellent, good value. ”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Castello City Hotel

Welcoming Booking.com guests since Jun 7, 2010

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Hello, the airport shuttle, is it in services in January and if so what are times and cost , thank you

    Dear Guests, thank you for your inquiry, the airport shuttle is a service that is running all year round. The cost is 21 Euros. The time is based on your arrival. We are flexible and we can pick you up at the time you wish. We remain at your disposal for any further information


    You found this answer helpful

    You found this answer unhelpful

  • Do you have mosquito nets in front of the windows?

    Dear Guest, we do not have mosquito nets in front of the windows. We remain at your disposal for any further information


    You found this answer helpful

    You found this answer unhelpful

  • Hello! How far is the nearest beach? It is possible to get to the beach by bus? (I saw that the bus station is not far away from your location). Thank you in advance

    Dear Guests, Greetings from Castello City Hotel. The nearest sandy beach 2 km to the west, around 15 minutes on foot. The bus No 6 is passing from the bus station, which is just opposite. Always at your disposal


    You found this answer helpful

    You found this answer unhelpful

Previous question and answers from this property

See what other travelers asked before staying at Castello City Hotel

Most recent questions
  • Hello, the airport shuttle, is it in services in January and if so what are times and cost , thank you

    Dear Guests, thank you for your inquiry, the airport shuttle is a service that is running all year round. The cost is 21 Euros. The time is based on your arrival. We are flexible and we can pick you up at the time you wish. We remain at your disposal for any further information


    You found this answer helpful

    You found this answer unhelpful

  • Do you have mosquito nets in front of the windows?

    Dear Guest, we do not have mosquito nets in front of the windows. We remain at your disposal for any further information


    You found this answer helpful

    You found this answer unhelpful

  • Hello! How far is the nearest beach? It is possible to get to the beach by bus? (I saw that the bus station is not far away from your location). Thank you in advance

    Dear Guests, Greetings from Castello City Hotel. The nearest sandy beach 2 km to the west, around 15 minutes on foot. The bus No 6 is passing from the bus station, which is just opposite. Always at your disposal


    You found this answer helpful

    You found this answer unhelpful

Thanks! You'll receive an email as soon as the property answers your question.

An Inside Look at Castello City Hotel

Recently renovated in a mixture of modern decoration through classical style, featuring triple glazed balcony doors. Lively, stylish, and inspiring, it is the perfect venue for a get-together, a business meeting, or just relaxing moments.

Hotel surroundings *
Guests loved walking around the neighborhood!
Great location - show map
What's nearby
  • Stadium Theodoros Vardinogiannis
    0.1 miles
  • Natural History Museum of Crete
    0.4 miles
  • Historical Μuseum of Crete
    0.6 miles
  • Morosini Fountain
    0.6 miles
  • Municipal Art Gallery
    0.6 miles
  • Venetian Walls
    0.6 miles
  • Nikos Kazantzakis Garden Theatre
    0.6 miles
  • Loggia
    0.6 miles
  • Heraklion Archaeological Museum
    0.8 miles
  • Heraklion Venetian Harbour
    0.8 miles
Restaurants & cafes
  • Restaurant Pastarella
    0.5 miles
  • Cafe/Bar Envy
    0.5 miles
Top attractions
  • Koules
    0.9 miles
  • Pankritio Stadium
    1 miles
  • The Minoan Palace of Knossos
    3.5 miles
  • Nikos Kazantzakis Museum
    8.5 miles
  • Cretaquarium Thalassocosmos
    9 miles
  • El Greco Museum
    9.8 miles
  • Labyrinth -Musical Workshop
    10.3 miles
Natural Beauty
  • River Xiropotamos
    1.2 miles
  • Mountain Psiloritis
    28 miles
  • Ocean/Sea Heraklion seafront
    0.3 miles
Beaches in the Neighborhood
  • Amoudara Beach Golden sand
    Swimming, Food & Drink
    3,850 feet
Closest Airports
  • Heraklion International Airport
    2.9 miles
  • Sitia Public Airport
    55.7 miles
  • Chania International Airport
    57.1 miles
* All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!
1 Restaurant On Site

    Fifth Floor Restaurant

    Food: Greek, Local, International

    Open for: Breakfast, Brunch, Lunch, Dinner, Cocktail hour

    Menu: À la carte

4 reasons to choose Castello City Hotel

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

Amenities of Castello City Hotel

Most popular amenities

Free parking
Free WiFi
Airport shuttle
Family rooms
Restaurant
Non-smoking rooms
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Pets
  • Pets are not allowed.

Activities
  • Live sports events (broadcast)
Food & Drink
  • On-site coffee shop
  • Chocolate/Cookies Additional charge
  • Fruit Additional charge
  • Bottle of water
  • Wine/Champagne Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking

    Free! Free private parking is possible at a location nearby (reservation is not needed).

  • Accessible parking
  • Parking garage
  • Street parking
  • Secure parking
Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Ticket service
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Shoeshine
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Safe Additional charge
General
  • Shuttle service
  • Shared lounge/TV area
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Car rental
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Non-smoking rooms
  • Room service
Languages Spoken
  • German
  • Greek
  • English
  • French
  • Italian

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Awesome!

House rules Castello City Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib by request
Free

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

This property doesn't offer extra beds.

The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 10 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel

Maestro Mastercard Visa UnionPay credit card Diners Club American Express Castello City Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Castello City Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

City tour busses can be arranged upon charge.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform Castello City Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

License number: 1027703(VER.1)

FAQs about Castello City Hotel

  • Castello City Hotel has 1 restaurant:

    • Fifth Floor Restaurant

  • From the nearest airport, you can get to Castello City Hotel by:

    • Airport shuttle (arranged by property) 15min
    • Taxi 15min
    • Bus 20min

  • Castello City Hotel offers the following activities/services (charges may apply):

    • Live sports events (broadcast)

  • Guests staying at Castello City Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Full English/Irish
    • Vegetarian
    • American
    • Buffet

  • The following parking options are available to guests staying at Castello City Hotel (subject to availability):

    • Parking
    • Free parking
    • Private Parking
    • Secure parking
    • Street parking
    • Parking garage
    • Accessible parking

  • Room options at Castello City Hotel include:

    • Double
    • Triple
    • Family

  • Check-in at Castello City Hotel is from 3:00 PM, and check-out is until 11:00 AM.

  • The prices at Castello City Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

8.2 Very Good 2,339 reviews 100% real guest experiences
  • Awesome: 9+

    898

  • Good: 7 – 9

    1072

  • Okay: 5 – 7

    284

  • Poor: 3 – 5

    72

  • Very Poor: 1 – 3

    13

Categories
  • Staff8.9
  • Facilities7.9
  • Cleanliness8.4
  • Comfort8.1
  • Value for money8.2
  • Location8.2
  • Free WiFi8.7

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    Popular Beaches Nearby

    • Amoudara Beach Swimming, Food & Drink
      3,850 feet
    How to get to Castello City Hotel from Heraklion International Airport
    • Private shuttle
      15 minutes
    • Taxi
    • Free parking is available.
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    The Best of Heraklio

    Click here to see more hotels and accommodations near popular landmarks in Heraklio

    Attractions

    • Cretaquarium Thalassocosmos
    • Watercity
    • Dinosauria Park

    Convention Centers

    • Cultural Conference Center of Heraklion

    Galleries

    • Municipal Art Gallery

    Institutions

    • University of Crete

    Landmarks

    • Loggia
    • Morosini Fountain

    Monuments

    • The Minoan Palace of Knossos
    • Venetian Walls
    • Labyrinth -Musical Workshop
    • Koules

    Museums

    • Heraklion Archaeological Museum
    • Historical Μuseum of Crete
    • El Greco Museum
    • Nikos Kazantzakis Museum
    • Natural History Museum of Crete

    Popular Areas

    • Heraklion Venetian Harbour
    • Heraklio Port

    Stadiums or Arenas

    • Pankritio Stadium
    • Stadium Theodoros Vardinogiannis

    Theaters

    • Nikos Kazantzakis Garden Theatre

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    1264550,1216210,1263030,1269310,1265120,1260030,1243360,1262670,1243360|6,1266370,1260650,1263450,1263530,1257680,1264270,1261140,1174220,1268110,1264010,1243360|7,1254240,1264400,1243350|9,1261900,1262660,1267600,1266220,1243360|2