Hotel Castello City Hotel
1, 62 Martyron Avenue, Heraklio, 71304, Greece – Great location - show map
The shower is big and has a rain shower. The staff was very nice and friendly. The location is quite good for going on foot to the city center, it's about 15-20 minute walk.
PolandGood location, value for money, less than 10 mins on foot away for the center, good breakfast with variety of choices. 2d time there, parking is not an issue, lots of eateries and coffee shops around. We'll be back again soon.
GreeceGreat breakfast ! Good beds. Everything very clean. Thee roof terrace was ever so nice. Staff very, very friendly and helpfull. Walking distance to busstation, musea and center. All kind of shops nearby. An excellent place for the non- lovers of beach and pool holidays.
BelgiumWonderful buffet breakfast. The taxi stand to get to the ferry for 6 euro is right outside. Nice rooftop terrace For dinner and buffet breakfast.
United States of AmericaFood was good with lot of options. The receptionist was very nice and it's very nice gesture that she got our breakfast packed as we checked out early hours!
IndiaThe staff is super friendly and you can walk everywhere
ChileHad a good location and private covered parking within walking distance,breakfast was buffet and offered a good selection of eggs, breads, fruits, cereal coffee and juices.the size of our room located in first floor (we booked a room for 4 people but were only 2) was good and the overall cleanliness of the room was ok.
United States of AmericaClean, comfortable, no noise from other rooms, excellent breakfast with a great view, free parking in a garage nearby (easy ti find).
SerbiaThe included breakfast was excellent, good value.
United States of AmericaThe quality of the room renovation is quite high - nicely look and everything is just on places, good facilities, conditioner worked quite well. They also provided us with parking spot for car it was just 5 mins away from hotel on secured parking.
Germany
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Image of the property
Castello City Hotel
- What guests loved the most:
-
Piotr
Poland
-
Michael
Greece
-
Astrid
Belgium
-
Jane
United States of America
-
Praveena
India
-
Nelson
Chile
-
Yuliana
United States of America
-
Martina
Serbia
-
Justin
United States of America
-
Alimantu
Germany
Extra health & safety measures
One of our top picks in Heraklio.Located by the ancient Pantokrator Gate, Castello City Hotel is just a short walk from Heraklion beach. It offers views of the sea, the old city, and the Venetian walls, and year-round accommodations in elegant rooms with free WiFi.
Castello City Hotel’s air-conditioned rooms are spacious with soundproofed windows, TV, mini fridge and safe. Open-plan family rooms are also available.
Greek buffet-style breakfast is served daily with coffee or tea. For those who arrive early in the morning, a complimentary breakfast is served. At night, you can enjoy your drinks, the first one for free, at the Fifth Floor, lounge café bar and à la carte restaurant, while enjoying the views of the sea, the Venetian walls and the old city. Lively, stylish, and inspiring, it is the perfect venue for a get-together, a business meeting, or just relaxing moments.
Castello City Hotel is located close to the town center, next to bus and taxi stations, and with easy access to the airport and port.
Castello City’s 24-hour reception staff can arrange personalized service, including excursions and car, motorbike or bicycle rentals. Early check-in and late check-out is possible. A free 24-hour private indoor parking can be found 650 feet away from the hotel.
Couples in particular like the location – they rated it 8.1 for a two-person trip.
We speak your language!
What would you like to know?
No thanksThank you for your time
Your feedback will help us improve this feature for all of our customers
CloseWe're sorry, but there was an error submitting your comment. Please try again.
RetryMost popular amenities
ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.
Health & safety
Bookers love...
“friendly staff”
57 related reviews
“breakfast buffet”
56 related reviews
“nice view”
34 related reviews
“boutique style”
Top Location: Highly rated by recent guests (8.1)
Great Food: Meals here are highly recommended!
Breakfast Info
Full English/Irish, Vegetarian, American, Buffet
Good Coffee!
Free WiFi
Guests consistently rate the WiFi as excellent
Free private parking
| Sleeps | Room Type | |||
|---|---|---|---|---|
| Max adults: 2 |
Deluxe Double Room
|
|||
|
|
||||
| Max adults: 2 |
Deluxe Double Room with City View
|
|||
|
|
||||
| Max adults: 2 |
Deluxe Double Room with Sea View
|
|||
|
|
||||
| Max adults: 3 |
Deluxe Triple Room
|
|||
|
|
||||
| Max adults: 4 |
Deluxe Family Room
|
|||
|
|
||||
Didn't find your answer? Ask a question about the property
Booking.com questions and answers guidelines
Questions and answers should be property- or room-related. The most helpful contributions are detailed and help others make better decisions. Don’t include any personal, political, ethical, or religious commentary. Promotional content will be removed. Issues concerning Booking.com’s services should be directed to our Customer Service or Accommodation Service teams.
Avoid using profanity or approximations of profanity with creative spelling – in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed.
Respect the privacy of others. Booking.com will make efforts to obscure email addresses, phone numbers, websites, social media accounts, and similar details.
Booking.com does not accept responsibility or liability for any question or answers. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. Booking.com may—at its own discretion—alter, modify, delete, or otherwise change these Guidelines.
Got a question?
Find more info in the questions and answers. Need something else? Send your own question to the property below.
About Castello City Hotel
Welcoming Booking.com guests since Jun 7, 2010
We speak your language
Thanks! You'll receive an email as soon as the property answers your question.
Recently renovated in a mixture of modern decoration through classical style, featuring triple glazed balcony doors. Lively, stylish, and inspiring, it is the perfect venue for a get-together, a business meeting, or just relaxing moments.
-
Stadium Theodoros Vardinogiannis0.1 miles
-
Natural History Museum of Crete0.4 miles
-
Historical Μuseum of Crete0.6 miles
-
Morosini Fountain0.6 miles
-
Municipal Art Gallery0.6 miles
-
Venetian Walls0.6 miles
-
Nikos Kazantzakis Garden Theatre0.6 miles
-
Loggia0.6 miles
-
Heraklion Archaeological Museum0.8 miles
-
Heraklion Venetian Harbour0.8 miles
-
Restaurant Pastarella0.5 miles
-
Cafe/Bar Envy0.5 miles
-
Market0 miles
-
Supermarket Lidl0.1 miles
-
Koules0.9 miles
-
Pankritio Stadium1 miles
-
The Minoan Palace of Knossos3.5 miles
-
Nikos Kazantzakis Museum8.5 miles
-
Cretaquarium Thalassocosmos9 miles
-
El Greco Museum9.8 miles
-
Labyrinth -Musical Workshop10.3 miles
-
River Xiropotamos1.2 miles
-
Mountain Psiloritis28 miles
-
Ocean/Sea Heraklion seafront0.3 miles
-
Amoudara Beach Golden sandSwimming, Food & Drink3,850 feet
-
Heraklion International Airport2.9 miles
-
Sitia Public Airport55.7 miles
-
Chania International Airport57.1 miles
What would you like to know?
No thanksThank you for your time
Your feedback will help us improve this feature for all of our customers
CloseWe're sorry, but there was an error submitting your comment. Please try again.
RetryFifth Floor Restaurant
Food: Greek, Local, International
Open for: Breakfast, Brunch, Lunch, Dinner, Cocktail hour
5 reasons to choose Castello City Hotel
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
One of our top picks in Heraklio
Amenities of Castello City Hotel
Most popular amenities
Outdoors
- Outdoor furniture
- Sun deck
- Terrace
Pets
-
Pets are not allowed.
Activities
- Live sports events (broadcast)
Food & Drink
- On-site coffee shop
- Chocolate/Cookies Additional charge
- Fruit Additional charge
- Bottle of water
- Wine/Champagne Additional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
Internet
-
Free! WiFi is available in all areas and is free of charge.
Parking
-
Free! Free private parking is available at a location nearby (reservation is not needed).
- Accessible parking
- Parking garage
- Street parking
- Secure parking
Transportation
- Airport drop-off Additional charge
- Airport pickup Additional charge
Front Desk Services
- Concierge
- ATM on site
- Baggage storage
- Ticket service
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
Entertainment & Family Services
- Babysitting/Child services Additional charge
Cleaning Services
- Daily housekeeping
- Shoeshine
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Business Facilities
- Fax/Photocopying Additional charge
- Business center Additional charge
- Meeting/Banquet facilities Additional charge
Safety & security
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- Safe Additional charge
General
- Shuttle service
- Shared lounge/TV area
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Heating
- Car rental
- Packed lunches
- Soundproof rooms
- Elevator
- Family rooms
- Non-smoking rooms
- Room service
Safety features
- Face masks for guests available
- Thermometers for guests provided by property
- Access to healthcare professionals
- First aid kits available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and common areas
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Staff follow all safety protocols as directed by local authorities
Physical distancing
- Physical distancing rules followed
- Cashless payment available
Cleanliness & disinfection
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation disinfected between stays
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against coronavirus
Food & drink safety
- All plates, cutlery, glasses, and other tableware sanitized
- Physical distancing in dining areas
Languages Spoken
- German
- Greek
- English
- French
- Italian
Thanks for your help!
Your opinion helps us figure out what kinds of info we should ask properties for.
Back to propertyWhoops! It looks like something went wrong submitting this. Try again?
Retry
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
|
Crib by request
|
Free |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
This property doesn't offer extra beds.
The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Castello City Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please inform Castello City Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
License number: 1027703(VER.1)
FAQs about Castello City Hotel
-
The prices at Castello City Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
-
Guests staying at Castello City Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).
Breakfast option(s) include:
- Full English/Irish
- Vegetarian
- American
- Buffet
-
Check-in at Castello City Hotel is from 3:00 PM, and check-out is until 11:00 AM.
-
The following parking options are available to guests staying at Castello City Hotel (subject to availability):
- Parking
- Free parking
- Private Parking
- Secure parking
- Street parking
- Parking garage
- Accessible parking
-
From the nearest airport, you can get to Castello City Hotel by:
- Airport shuttle (arranged by property) 15min
- Taxi 15min
- Bus 20min
-
Castello City Hotel offers the following activities/services (charges may apply):
- Live sports events (broadcast)
-
Castello City Hotel has 1 restaurant:
- Fifth Floor Restaurant
-
Room options at Castello City Hotel include:
- Double
- Triple
- Family
