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Get the celebrity treatment with world-class service at Grand Serai Congress and Spa

Situated in the heart of Ioannina, this exclusive hotel offers fine dining, luxurious and elegant accommodation and a professional spa centre with a seasonal outdoor swimming pool. Free WiFi is available throughout. Each one of the Grand Serai Congress and Spa rooms and suites is beautifully appointed, decorated in a style reminiscent of the East and features warm, elegant décor with delicate fabrics. All rooms are soundproofed and have air conditioning and a TV. Guests can start the day with a complimentary breakfast within a luxurious environment. For light lunch or dinner, guests can choose the Yasemi Restaurant. The sophisticated bar is an ideal setting for sipping exclusive cocktails and socialising. For ultimate relaxation and wellbeing, Grand Serai’s private spa offers the latest in health and beauty treatments. Guests can take a refreshing swims at the large outdoor pool. Those who wish to explore Ioannina can enjoy the convenience of the Grand Serai Congress and Spa's central location.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.4)

Great Food: Meals here are highly recommended

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Vegetarian, American, Buffet

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
or
2 single beds
2 single beds
and
1 sofa bed
or
1 extra-large double bed
and
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
2 sofa beds
2 single beds
or
1 large double bed
2 single beds
and
1 large double bed
2 single beds
and
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.5
Facilities
8.9
Cleanliness
9.2
Comfort
9.3
Value for money
8.6
Location
9.4
Free WiFi
8.6
Select topics to read reviews:

Guests who stayed here loved

  • Vujacic
    Montenegro Montenegro
    Wonderful hotel, perfect location, very friendly staff, especially in the restaurant and at the reception, ready to help and make the guest's stay in Ioannina more beautiful.
  • Dimitrios
    Greece Greece
    The room style is amazing and facilities very comfortable traditional style
  • Jenny
    Australia Australia
    Beautifully maintained, excellent service great food

Hotel surroundings

Restaurants
1 restaurant on site

  • ΓΙΑΣΕΜΙ
    • Cuisine
      Greek • Mediterranean

Facilities of Grand Serai Congress and Spa
Great facilities! Review score, 8.9

Most popular facilities
  • 2 swimming pools
  • Free parking
  • Family rooms
  • Spa and wellness centre
  • Free WiFi
  • Restaurant
  • Facilities for disabled guests
  • Fitness centre
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not possible).
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Key access
  • Safety deposit box
General
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Car hire
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 - indoorAdditional charge
  • Open all year
  • Adult only
Pool 2 - outdoorFree!
  • Seasonal
  • All ages welcome
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Body treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
Languages spoken
  • Greek
  • English

House rules
Grand Serai Congress and Spa takes special requests - add in the next step!

Check-in
From 15:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 10 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
Free
Cot upon request
Free
2 - 3 years
Extra bed upon request
Free

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Need-to-know information for guests at this property

Please note that the Gala Dinner (24/12 & 31/12) is not included in the Christmas and New Year's half-board rates.

Festive dinner on Holy Saturday and the Easter Meal Feast on Easter Sunday are not included in the half board rates.

Parking is subject to availability due to limited spaces.

License number: 0622K015A0151001

FAQs about Grand Serai Congress and Spa

  • Room options at Grand Serai Congress and Spa include:

    • Double
    • Triple
    • Suite
    • Twin/Double

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Grand Serai Congress and Spa is 650 yards from the centre of Ioannina. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Grand Serai Congress and Spa is from 15:00, and check-out is until 11:00.

  • The prices at Grand Serai Congress and Spa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Grand Serai Congress and Spa offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Massage
    • Body treatments
    • Fitness/spa locker rooms
    • Fitness
    • Beauty Services
    • Spa lounge/relaxation area
    • Swimming Pool
    • Spa facilities
    • Spa/wellness packages

  • Yes, Grand Serai Congress and Spa is popular with guests booking family stays.

  • Grand Serai Congress and Spa has 1 restaurant:

    • ΓΙΑΣΕΜΙ

  • Guests staying at Grand Serai Congress and Spa can enjoy a highly-rated breakfast during their stay (guest review score: 9.1).

    Breakfast option(s) include:

    • Vegetarian
    • American
    • Buffet