You might be eligible for a Genius discount at Metropole Urban Hotel. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Featuring a shared lounge, Metropole Urban Hotel in Heraklio Town is located 1 mi from Venetian Walls. Boasting a bar, the hotel is close to several noted attractions, around 1969 feet from Cultural Conference Center of Heraklion, 1.1 mi from Stadium Theodoros Vardinogiannis and 1804 ft from Historical museum of Crete. The property is 1312 ft from Heraklion Archaeological Museum and 1.8 mi from Municipal Museum of the Battle of Crete and the National Resistance. All rooms are equipped with air conditioning, a flat-screen TV with satellite channels, a kettle, a shower, free toiletries and a desk. Rooms are complete with a private bathroom equipped with a hair dryer, while most rooms also feature a balcony. The units include a wardrobe. A la carte breakfast is is available every morning at the property. Guests enjoy discounted rates at a nearby cafe. With staff speaking Greek, English, German, French, Italian and Spanish, around the clock guidance is available at the Reception. The Minoan Palace of Knossos is 4.3 mi from the hotel, while Koules is 0.9 mi from the property. The nearest airport is Heraklion International Airport, 2.8 mi from Metropole Urban Hotel.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the real heart of Heraklio Town, this hotel has an excellent location score of 9.5

    • Breakfast info

    • Continental


Sign in, save money

Sign in to see if you can save 10% or more at this property.
Sign in, save money

Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
or
1 full bed
2 twin beds
or
1 full bed
4 twin beds
or
2 full beds
1 full bed
and
1 sofa bed
1 full bed
or
2 twin beds
2 twin beds
or
1 full bed
1 full bed
and
1 sofa bed
or
2 twin beds
and
1 sofa bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Itamar
    Israel Israel
    Thank you. The hotel was very clean and the location is central. Very easy access. The staff was ready to help with everything. Anna Maria helped a lot in the middle of the night. I recommend on this place and will come back in the future.
  • Gang
    United States United States
    Best location and service. The staff are super nice and helpful. Should stay for more nights there. We truly enjoyed and appreciate conversations with him. Wish all the best to him!
  • Galvez
    United States United States
    Front desk was very welcoming, nice and helpful! The room was spacious, clean and 5 minute walk from the center/restaurants
  • Yael
    United States United States
    We were there only one night before the flight. It was in a lively area of the city and yet we didn't hear the noise from the room. The room was clean and comfortable. Good value for the price.
  • Raneem
    Saudi Arabia Saudi Arabia
    Everything was magnificent The reception was so welcoming and helpful
  • Isabella
    Austria Austria
    Great location - many restaurants, bars and shops around. >10 minute walk to the harbor. Staff was very nice and accommodating, they also organized an airport taxi for us (very practical). Room was comfortable and clean. Breakfast was at the...
  • Alexander
    United States United States
    Great room if you get room 501, the top floor suite. Amazing views!!!
  • Patricia
    United Kingdom United Kingdom
    Perfect for Easter celebrations next door to Ag Mina. Central for rest of Herakleion and movement by buses to other areas. Bus route 1 for airport close by. Rooms superb and all facilities. Good breakfast served next door in Hacienda and very...
  • Mark
    United States United States
    The view from the balcony was outstanding! Loved it! Breakfast was pretty good. Front desk staff were very nice.
  • Natasha
    United States United States
    I loved this property. The location was ideal and in walking proximity to everything. The staff was very friendly and attentive. The property was clean and the breakfast was amazing.

Hotel area info

House rules

Metropole Urban Hotel takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardDiners ClubMaestroCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Metropole Urban Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

License number: 1101454