Clean, comfortable and great location for staying in Fira. Our patio and view was exceptional. the pool area was great but did not have time to use it. Breakfast on the pool patio was exceptional. These cliff side hotels do require navigating stairs but the staff hauls all your luggage where needed. There are elevators that reach some rooms without the need for stairs. The only negative was the room was a bit small with not a lot of room to open luggage. The room was cool and damp smelling, kind of like a cave but that was part of the experience. Can’t say enough about helpfulness of the staff. From service on property to help with suggestions for places to eat and scheduling anything.

Kent United States of America

Breakfast extraordinaire with the view of a lifetime... And the staff were so so brilliant. Friendly and super-accommodating..

James United Kingdom

the staff at this hotel were so wonderful - the employee who helped us with our luggage, all the front desk staff/concierge, and housekeepers. the property was in a perfect location! close to restaurants, stores and public transportation, also super close to the street as well. the view here was amazing! you don’t need to go out to a restaurant and pay for the view you can have it right from your room / balcony! the breakfast was DELICIOUS and had a great variety to chose from! our favorite hotel!

Jessica United States of America

Fabulous view overlooking the caldera. Quiet room. Location within walking distance to everything.

Catherine United States of America

Breathtaking views, spacious & comfortable rooms & exceptionally friendly helpful on-site staff & delicious breakfasts.

Tara United States of America

Our view was amazing, the staff were all exceptionally friendly and helpful. They greeted us upon arrival at the crazy intersection of the pedestrian only area and carried our luggage to our room. Our breakfasts were individually prepared with great healthy options and fantastic service and fresh orange juice. We were able to enjoy breakfast by the pool or in the larger rooftop restaurant with our friends group of five. The location along the caldera was perfect - close to everything in Fira and our room was still down the many steps and quiet. Our sliding patio door window covering was not working when we first arrived and it was quickly repaired.

Kathleen United States of America

Awesome views, excellent breakfast & excellent & helpful staff. And of course Without Arthur the strong man, you cannot check into your room with luggage or check out. He is awesome. He carries your heavy bags. Please tip him good.

Suvobrata United States of America

Breakfast was a little late, but we are on vacation right? Not a big deal. The food and delivery and front desk aided with questions wonderfully. We love the locals.

Eric United States of America

The hotel was fantastic for our stay. Our room was one floor above the pool, so great views and easy access to the pool/breakfast/bar. The room was the perfect mix of luxurious and comfortable. The staff was very helpful and generous with us during our time there. Would really recommend!!

Kristen United States of America

If you want a great hotel with a great location; this is it. It's conveniently located. You can easily get to everything you need from this hotel. The bus depot is close by, the taxi stand is close by (even though they will call a taxi for you to avoid going to the stand). The views are immaculate. The breakfast option is fantastic, and delicious. Not to mention, the staff is super helpful and friendly. Very informative and they go above and beyond to satisfy your wants and needs. You will be completely satisfied staying at Panorama Suites.

Victoria United States of America