Serenissima Boutique Hotel
Skoufon 4 , Chania Town, 73131, Greece – Excellent location - show map
Excellent location — rated 9.8/10! (score from 97 reviews)
Real guests • Real stays • Real opinions
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
There was a problem loading the reviews.
You're eligible for a Genius discount at Serenissima Boutique Hotel! To save at this property, all you have to do is sign in.The 5-star Serenissima Boutique Hotel is situated in a 15th century Venetian house in the scenic town of Chania 100 yards from the beach. It offers elegant suites with free WiFi 30 yards from cafes and shops.
Featuring arched ceilings and traditional furnishings with modern touches, all accommodation types at the Serenissima Boutique Hotel have a seating area with flat-screen TV and sofa. Each has a dining area and a stylish bathroom with bath and luxury toiletries. A pillow menu is available.
Breakfast is served in the suites. Drinks and coffee are served at the bar.
The property is 100 yards from Archaeological Museum of Chani and 350 yards from the Venetian Harbour. Souda Airport is 6.8 miles away.
This is our guests' favourite part of Chania Town, according to independent reviews.
Couples particularly like the location — they rated it 9.8 for a two-person trip.Serenissima Boutique Hotel has been welcoming Booking.com guests since 6 Jun 2014.
Select dates to see this property's availability and prices
- Which rooms have the fewest stairs to get to?Greetings from Chania !! The rooms Standard ,Standard Superior,Junior Suite ,Superior Suite are in first floor with 15 stairs. Looking forward to h..Answered on 21 November 2021
- Do you have laundry facilities?Dear guest, Thank you for your message. We do not have in-house laundry facilities however we do offer laundry services through local partner. We..Answered on 21 March 2022
- Are the rooms airconditioned?Good day and thank you for your kind interest in Serenissima. Please note that our rooms are indeed air conditioned. Remaining at your disposal.Answered on 27 February 2023
- The suite with the bedroom upstairs is on what floorDear Guest, Greetings from Serenissima Boutique Hotel! Thank you for your kind inquiry. The suite is located on the upper floor (2nd floor) We rema..Answered on 16 July 2022
- Hello there.. Do the property have a parking solution for the guests??Dear Sir/Madam, The closest parking solutions to our hotel are the municipality parking area of Talos Square with free parking available and Plaza Pa..Answered on 22 September 2020
- Still looking?
- Toilet paper
- Bath or shower
- Private bathroom
- Free toiletries
- Wardrobe or closet
- Alarm clock
- Extra long beds (> 2 metres)
- Outdoor furniture
- Sun terrace
- Tumble dryer
- Electric kettle
- Socket near the bed
- Clothes rack
- Bicycle rentalAdditional charge
- Cooking classAdditional charge
- Tour or class about local cultureAdditional charge
- Bike toursAdditional charge
- Walking toursAdditional charge
- Temporary art galleries
- SnorkellingAdditional chargeOff-site
- Horse ridingAdditional chargeOff-site
- DivingAdditional chargeOff-site
- HikingAdditional chargeOff-site
- CanoeingAdditional chargeOff-site
- FishingAdditional chargeOff-site
- Streaming service (like Netflix)
- Flat-screen TV
- Cable channels
- Satellite channels
- Coffee house on site
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Breakfast in the room
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- Babysitting/child servicesAdditional charge
- Daily housekeeping
- Trouser pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Meeting/banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- Key access
- 24-hour security
- Safety deposit box
- Shuttle serviceAdditional charge
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Hardwood or parquet floors
- Car hire
- Laptop safe
- Soundproof rooms
- Family rooms
- Barber/beauty shop
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Room service
- Emergency cord in bathroom
- Upper floors accessible by stairs only
- Full body massage
- Hand massage
- Head massage
- Foot massage
- Neck massage
- Back massage
- MassageAdditional charge
From 03:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
From 04:00 to 11:00
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Children of any age are welcome.
Children aged 13 years and above are considered adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The minimum age for check-in is 18
Pets are not allowed.
Cash Serenissima Boutique Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note that in case of an extra bed for 2 to 12 year-old children, guests needs to contact the property and confirm availability in advance.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Serenissima Boutique Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Bar is closed from Mon 15 Oct 2018 until Tue 14 May 2019
License number: 1042Κ05ΑΑ3011601
FAQs about Serenissima Boutique Hotel
Room options at Serenissima Boutique Hotel include:
Guests staying at Serenissima Boutique Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).
Breakfast option(s) include:
The nearest beach is just 0.6 miles from Serenissima Boutique Hotel.
The prices at Serenissima Boutique Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
Check-in at Serenissima Boutique Hotel is from 03:00, and check-out is until 11:00.
Serenissima Boutique Hotel offers the following activities / services (charges may apply):
- Head massage
- Tour or class about local culture
- Neck massage
- Walking tours
- Full body massage
- Bicycle rental
- Horse riding
- Cooking class
- Hand massage
- Temporary art galleries
- Foot massage
- Bike tours
- Back massage
Serenissima Boutique Hotel is 500 yards from the centre of Chania Town.