cleaning staff chatting very early morning

staff, location and great food!!!

Stayed in July 2022

The bed put upstairs - it gets extremely hot during night

Everything! This resort is amazing, definitely recommend it! The breakfast buffet has a large variety of food for any desire, even has champagne 😁 The pool bar was our favorite place: to sit and drink a cold beer or cocktail while cooling down in the pool - just amazing. The fact that it is an adults only hotel really helped to relax and nap during the day in the chase lounge. The food at the beach tavern is also very good and good size. We both had each two massages - heaven ♥️ The hotel even has an indoor pool for bad weather which thankfully we didn't have Also. The most important thing: on the day we went to the Samaria Gorge they have prepared for us a breakfast bag to take with us!! This is sooo nice of them, we were impressed by this service 🥰 In general, the room was very spacious and very comfortable, air conditioning was silent and soft (i am very sensitive to AC in general but this I could take even during night since the bed was upstairs we had to turn it on for 3h) Also, the hotel is easily accessible with elevator or ramps everywhere which is nice

Stayed in June 2022

Quite small/narrow parking lots/places

Breakfasts, Pool, Resort disposition, location, personel,

Stayed in June 2022

Nothing! Would love to stay again.

So relaxing and luxurious. The room was well - equipped with very comfortable beds and a beautiful view of the ocean. Breakfast was a treat. Everything was organized through the hotel and therefore very convenient. We even did a couples massage at the spa and were so impressed by the extras included. A fantastic stay!

Stayed in May 2022

The position of our room in the hotel. The room we booked was different from what we imagened when I bought It. The balcony was closed and we hadn't The vue to exterior.

The staff was extremely pleasant and answered ani question with a smiley Cleaning lady cleaned our room every day and changed linen and towels every day We hâd breakfast included. There was always a varietate of food to pick from main and side dishes , salads, veggies ,sweets and fruits. Everything was served was warm and fresh and tasted amazingly The pool was very clean, nice staff the poolbar, we drank fantastic cocktail.

Stayed in May 2022

The staff was amazing.

Stayed in May 2022

Elaion, the evening restaurant, was manned by lovely staff but the food was a disappointment. We only ate there once and wouldn’t recommend going inclusive as there are many more options nearby (Matsos in particular) and in Chania itself (Tamam very good). We didn’t mind not getting a sea view room but don’t expect gorgeous views unless you do as most rooms either look in on the courtyards or out towards the main road.

Thalassa is a gem ideal for a truly relaxing getaway. The hotel has a perfect spot on the beach looking out over a stunning ocean and coastline towards Chania (8km away). The spa is wonderful and a must during your stay. Breakfast included is highly recommended as there is a huge variety to choose from and plenty of it. The pool is refreshing on a hot day and the poolside bar is excellent (Manos gets a special mention as he made our stay really memorable and makes excellent cocktails). The staff really make Thalassa and all were welcoming, highly professional, and attentive. It’s incredible value for money and for those who wish, it has everything you’d need during your stay. Extremely clean as well, cleaning staff also get a special mention as the whole hotel was immaculate throughout.

Stayed in May 2022

Nothing. We had a hot water shortage for a moment but as soon as we notified the reception, they fixed it, so it's a no-issue :)

The room was great, spacious and always kept clean. Both the bed and the sofa were very confortable. We got plenty of towels, bath robes and slippers, which were all changed on request. Cosmetics were always readily available for us in the bathroom. Our room was facing an inner garden and a side of the pool and was very quiet. Breakfast was great and of good quality, the only complaint that we could find regarding the breakfast is that it somewhat lacked a bit of choice compared to our previous hotel (which was 3-stars), but it was still great nonetheless and largely compensated by the stunning view you get from the terrasse (looking over the pool and the beach, and the snowy mountains on the other side). The pool was beautiful and always kept clean, and the beach is literally a few steps from it. Not the best beach around but it was still very enjoyable to be able to go from the pool to chilling near the waves ! Staff was awesome, especially the breakfast manager which was giving a very positive energy throughout our stay and the reception which was always doing their best to recommend us things to do. The cleaning team especially were always smiling and kept the hotel and the rooms shining ! The surroundings are good, with many restaurants, and the hotel is a dozen minutes drive from Chania ! We would however recommend either eating in the hotel or going to the city for good authentic greek food. We would definitely recommend this hotel anytime ! :)

Stayed in May 2022

Nothing

The location, the room, the staff, the food...everything! We we're very well looked after by the staff at Thalassa, they were all so lovely. The location is great, right on the beach and easy transport links into Chania. Excellent restaurants close by and the two restaurants at the resort are wonderful. The room was a great size and cleaned daily. Our last night was made extra special with the help of the barman Manos who offered us a recommendation to a restaurant and helped us organise it!

Stayed in May 2022