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Hotel Chalet

7a Avenida, Chichicastenango, Guatemala – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.0
Very good
211 reviews

Manuel was lovely & very helpful. Free water provided & morning coffee. Roof terrace was nice too. Bed very comfortable & had a bedside light & blankets for the cool nights. Good location in a quieter part of Chichi but very walkable to everything.

Suzy United Kingdom

Really nice and helpfull staff, he help us with planning travel by public buses to Lanquin, thanks again. He also offer us very good coffee

Martina Czech Republic

Very friendly, helpful and kind owner. Clean room and comfortable bed. Free coffee. Great location.

Ana Germany

Mr. Manuel was amazing. He is so helpful. Everything you May need he will help you.

José Guatemala

Oso pertsona jatorra eta oso leku lasaia. Gomendagarria.

Aritz Spain

My home away from home in Chichicastenango. Clean comfortable foom and shower, quiet yet close to city centre. I'll be coming back. Thanks

Lynne United Kingdom

Host is very friendly and cheap and delicious breakfast! Simple but we had a wonderful stay!

Kelly Netherlands

Excellent location. Very close to the centre of town, but far enough to avoid the loud noises during the early hours of the morning. Clean and spatious rooms, warm showers and a very charming and welcoming host! There also is a very big terrace on the top of the building!!

Daniel United Kingdom

Fantastic breakfast. Perfect location. Room was very clean and comfortable with lovely on suite. Fantastic value for money. The host was incredibly helpful with providing plug adapter to giving directions for bus stop etc.

Eve United Kingdom

Breakfast is not free but very nice. Miguel is a super nice host and showed me the nicest taqueria in town, 2 minutes walking distance from the hotel. Comfy place, super cute decorations. I felt welcome there.

Sophie Belgium
8.0
Very good
211 reviews
  • What guests loved the most:
  • “Manuel was lovely & very helpful. Free water provided & morning coffee. Roof terrace was nice too. Bed very comfortable & had a bedside light & blankets for the cool nights.”
    Suzy Suzy United Kingdom United Kingdom
  • “Really nice and helpfull staff, he help us with planning travel by public buses to Lanquin, thanks again. He also offer us very good coffee”
    Martina Martina Czech Republic Czech Republic
  • “Very friendly, helpful and kind owner. Clean room and comfortable bed. Free coffee. Great location.”
    Ana Ana Germany Germany
  • “Mr. Manuel was amazing. He is so helpful. Everything you May need he will help you.”
    José José Guatemala Guatemala
  • “Oso pertsona jatorra eta oso leku lasaia. Gomendagarria.”
    Aritz Aritz Spain Spain
  • “My home away from home in Chichicastenango. Clean comfortable foom and shower, quiet yet close to city centre. I'll be coming back. Thanks”
    Lynne Lynne United Kingdom United Kingdom
  • “Host is very friendly and cheap and delicious breakfast! Simple but we had a wonderful stay!”
    Kelly Kelly Netherlands Netherlands
  • “Excellent location. Very close to the centre of town, but far enough to avoid the loud noises during the early hours of the morning.”
    Daniel Daniel United Kingdom United Kingdom
  • “Fantastic breakfast. Perfect location. Room was very clean and comfortable with lovely on suite. Fantastic value for money.”
    Eve Eve United Kingdom United Kingdom
  • “Breakfast is not free but very nice. Miguel is a super nice host and showed me the nicest taqueria in town, 2 minutes walking distance from the hotel. Comfy place, super cute decorations.”
    Sophie Sophie Belgium Belgium

Categories:

  • Staff9.0
  • Facilities7.8
  • Cleanliness8.3
  • Comfort8.1
  • Value for money7.7
  • Location8.9
  • Free WiFi 8.9
High score for Chichicastenango

You're eligible for a Genius discount at Hotel Chalet! To save at this property, all you have to do is sign in.

Hotel Chalet is a 3-star property situated in Chichicastenango. Boasting room service, this property also provides guests with a terrace. The accommodation features a 24-hour front desk, airport transfers, a shared kitchen and free WiFi.

Selected rooms also boast a kitchen with a fridge, an oven and a microwave.

A continental breakfast is available each morning at the hotel.

The nearest airport is La Aurora Airport, 85.7 miles from Hotel Chalet.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Hotel Chalet has been welcoming Booking.com guests since 21 Mar 2018.

Distance in property description is calculated using © OpenStreetMap

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Most popular facilities

Property highlights

Top location: Highly rated by recent guests (8.9)

Breakfast info

Continental

Saved to 103 lists

Availability

Select dates to see this property's availability and prices

Room type
Sleeps
 
1 single bed
2 double beds
2 single beds
2 single beds
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable programme, which means it’s taken significant steps to make your stay more sustainable.

No credit card needed to book. We'll send you an email confirming your reservation.

Guest reviews
Categories:
Staff
9.0
Facilities
7.8
Cleanliness
8.3
Comfort
8.1
Value for money
7.7
Location
8.9
Free WiFi
8.9
High score for Chichicastenango
Select topics to read reviews:

See what guests loved the most:

  • Suzy
    United KingdomUnited Kingdom
    “Manuel was lovely & very helpful. Free water provided & morning coffee. Roof terrace was nice too. Bed very comfortable & had a bedside light & blankets for the cool nights. Good location in a quieter part of Chichi but very walkable to everything.”
  • Martina
    Czech RepublicCzech Republic
    “Really nice and helpfull staff, he help us with planning travel by public buses to Lanquin, thanks again. He also offer us very good coffee”
  • Ana
    GermanyGermany
    “Very friendly, helpful and kind owner. Clean room and comfortable bed. Free coffee. Great location.”
  • José
    GuatemalaGuatemala
    “Mr. Manuel was amazing. He is so helpful. Everything you May need he will help you.”
  • Aritz
    SpainSpain
    “Oso pertsona jatorra eta oso leku lasaia. Gomendagarria.”
  • Lynne
    United KingdomUnited Kingdom
    “My home away from home in Chichicastenango. Clean comfortable foom and shower, quiet yet close to city centre. I'll be coming back. Thanks”
  • Kelly
    NetherlandsNetherlands
    “Host is very friendly and cheap and delicious breakfast! Simple but we had a wonderful stay!”
  • Daniel
    United KingdomUnited Kingdom
    “Excellent location. Very close to the centre of town, but far enough to avoid the loud noises during the early hours of the morning. Clean and spatious rooms, warm showers and a very charming and welcoming host! There also is a very big terrace on...”
  • Eve
    United KingdomUnited Kingdom
    “Fantastic breakfast. Perfect location. Room was very clean and comfortable with lovely on suite. Fantastic value for money. The host was incredibly helpful with providing plug adapter to giving directions for bus stop etc.”
  • Sophie
    BelgiumBelgium
    “Breakfast is not free but very nice. Miguel is a super nice host and showed me the nicest taqueria in town, 2 minutes walking distance from the hotel. Comfy place, super cute decorations. I felt welcome there.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Hi, we wanted to know if there is a good wifi connection in the rooms since we need it for our work that cannot be done in public areas of the hotel.
    Hello, good evening, yes, our wifi service is really good.
    Answered on 20 April 2022
  • Hi, would it be possible to check out at 1pm this Thursday? thank you
    Hello, yes, no problem.
    Answered on 20 April 2022
  • se puede pagar con tarjeta de crédito?
    No tenemos esa opción por el momento, solo se paga en efectivo, moneda local "quetzales".
    Answered on 6 November 2021
  • When is the best time to visit your property for the perfect beach holiday?
    Aquí no hay parqueo, cerca hay 3 lugares para parquear.
    Answered on 27 February 2020
  • Is your private beach next to the property or do I need to use a means of transportation to go there?
    Aquí es área de montaña, no hay playa.
    Answered on 27 February 2020
  • Still looking?
Hotel surroundings *
Facilities of Hotel Chalet
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
Kitchen
  • Shared kitchen
Pets
Pets are allowed. No extra charges.
Activities
  • Walking tours
    Additional charge
Food & Drink
  • Kid meals
    Additional charge
  • Breakfast in the room
Internet
WiFi is available in public areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs GTQ 40 per stay.
  • Street parking
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Languages spoken
  • English
  • Spanish

House rules

Hotel Chalet takes special requests - add in the next step!

Check-in

10:00 - 16:30

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 13:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of GTQ 250 is required on arrival. That's about 25.88GBP. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Children and beds

Child policies

Children older than 5 years are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Free! Pets are allowed. No extra charges.

Cash only

This property only accepts cash payments.

The fine print

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Please inform Hotel Chalet in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of GTQ 250 is required on arrival. That's about 25.88GBP. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about Hotel Chalet

  • Room options at Hotel Chalet include:

    • Single
    • Double
    • Triple
    • Twin

  • Check-in at Hotel Chalet is from 10:00, and check-out is until 13:00.

  • The prices at Hotel Chalet may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, Hotel Chalet is popular with guests booking family stays.

  • Hotel Chalet offers the following activities / services (charges may apply):

    • Walking tours

  • Hotel Chalet is 450 yards from the centre of Chichicastenango.

  • Guests staying at Hotel Chalet can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Continental