Airport shuttle
Travel Sustainable property

Hyatt Centric Guatemala City

12 Calle 2-25 Zona 10, Zona 10, 01010 Guatemala, Guatemala – Excellent location - show map

Excellent location — rated 9.4/10! (score from 369 reviews)

Real guests • Real stays • Real opinions

9.0
Superb
369 reviews

really nice rooms, comfortable beds, huge bathroom, gym well equipped and open 24/7, stuff is really gentle and helpful, we booked a shuttle service to the airport (also worked well)

Nina Germany

Great hotel, nice gym, good pool and great service

Jon Netherlands

Rudy was fantastic! What a lovely soul. He made us feel safe, comfortable and taken care of. The buffet breakfast on the weekend was a delight!

Cassandra Canada

Honestly, this might be the best hotel stay I’ve ever had and I’ve stayed in a lot of hotels. The staff friendliness is above anything I’ve seen before. I get the sense people actually really love their jobs there. Also, the breakfast buffet was to die for!!!

Nicole Canada

The room are very spacious and comfortable, the hotel is very clean and design, the breakfast is amazing and the team is very friendly.

Ronanrigaud United States

Comfortable and spacious room. Great view from the rooftop pool.

Catherine Switzerland

Real 5 Star. Beautiful, spacious room. Close to big shopping centre, Oakland Mall. Convenient for the airport. Lots of good restaurants in the attached shopping centre.

Tanja Switzerland

Beautiful hotel. Room was very spacious, big attention to details. Nice common areas as well. Staff was very kind.

Mia Canada

Beautiful hotel in a great location! Amazing breakfast buffet with the best fresh fruit! Super clean and comfortable room with the best bathtub!

Beth United States

The location, room services, bar, pool, break fast were awesome. I always stay at Hyatt whenever on my vacation and never got disappointed on their services. definitely would want to stay later again.

Victorino225 Nicaragua
9.0
Superb
369 reviews
  • What guests loved the most:
  • “really nice rooms, comfortable beds, huge bathroom, gym well equipped and open 24/7, stuff is really gentle and helpful, we booked a shuttle service to the airport (also worked well)”
    Nina Nina Germany Germany
  • “Great hotel, nice gym, good pool and great service”
    Jon Jon Netherlands Netherlands
  • “Rudy was fantastic! What a lovely soul. He made us feel safe, comfortable and taken care of. The buffet breakfast on the weekend was a delight!”
    Cassandra Cassandra Canada Canada
  • “Honestly, this might be the best hotel stay I’ve ever had and I’ve stayed in a lot of hotels. The staff friendliness is above anything I’ve seen before.”
    Nicole Nicole Canada Canada
  • “The room are very spacious and comfortable, the hotel is very clean and design, the breakfast is amazing and the team is very friendly.”
    Ronanrigaud Ronanrigaud United States United States
  • “Comfortable and spacious room. Great view from the rooftop pool.”
    Catherine Catherine Switzerland Switzerland
  • “Real 5 Star. Beautiful, spacious room. Close to big shopping centre, Oakland Mall. Convenient for the airport. Lots of good restaurants in the attached shopping centre.”
    Tanja Tanja Switzerland Switzerland
  • “Beautiful hotel. Room was very spacious, big attention to details. Nice common areas as well. Staff was very kind.”
    Mia Mia Canada Canada
  • “Beautiful hotel in a great location! Amazing breakfast buffet with the best fresh fruit! Super clean and comfortable room with the best bathtub!”
    Beth Beth United States United States
  • “The location, room services, bar, pool, break fast were awesome. I always stay at Hyatt whenever on my vacation and never got disappointed on their services. definitely would want to stay later again.”
    Victorino225 Victorino225 Nicaragua Nicaragua

Categories:

  • Staff9.2
  • Facilities 9.3
  • Cleanliness9.4
  • Comfort 9.5
  • Value for money8.7
  • Location9.4
  • Free WiFi8.7
High score for Guatemala
9.0
Superb
369 reviews
Categories:
Staff
9.2
Facilities
9.3
Cleanliness
9.4
Comfort
9.5
Value for money
8.7
Location
9.4
Free WiFi
8.7
High score for Guatemala
Filters
Pets allowed
Outdoor swimming pool
Free WiFi
Free parking
Air conditioning
Private bathroom
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms

Get the celebrity treatment with world-class service at Hyatt Centric Guatemala City

Situated in Guatemala, 1.2 miles from Popol Vuh Museum, Hyatt Centric Guatemala City features accommodation with an outdoor swimming pool, free private parking, a fitness centre and a terrace. Featuring a restaurant, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation provides room service, a 24-hour front desk and organising tours for guests.

At the hotel, the rooms come with a desk. All rooms at Hyatt Centric Guatemala City are fitted with a flat-screen TV with cable channels and a safety deposit box.

A buffet breakfast is available each morning at the accommodation.

Guests can make use of the business centre or relax in the bar.

National Palace Guatemala is 3.2 miles from Hyatt Centric Guatemala City, while Miraflores Museum is 3.7 miles from the property. The nearest airport is La Aurora, 2.5 miles from the hotel, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Hyatt Centric Guatemala City has been welcoming Booking.com guests since 8 Jul 2017.
Hotel chain/brand:
GHL Hoteles ,
Hyatt Centric

Distance in property description is calculated using © OpenStreetMap

Show me more
Most popular facilities
Outdoor swimming pool
Airport shuttle
Free WiFi
Free parking
Family rooms
Fitness centre
Non-smoking rooms
Restaurant
Bar

Property highlights

Top location: Highly rated by recent guests (9.4)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.

Saved to 744 lists

Availability

Select dates to see this property's availability and prices

Room type
Sleeps
 
1 extra-large double bed
2 double beds
1 extra-large double bed
2 double beds
1 extra-large double bed
1 extra-large double bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable programme, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
9.2
Facilities
9.3
Cleanliness
9.4
Comfort
9.5
Value for money
8.7
Location
9.4
Free WiFi
8.7
High score for Guatemala
Select topics to read reviews:

See what guests loved the most:

  • Nina
    GermanyGermany
    “really nice rooms, comfortable beds, huge bathroom, gym well equipped and open 24/7, stuff is really gentle and helpful, we booked a shuttle service to the airport (also worked well)”
  • Jon
    NetherlandsNetherlands
    “Great hotel, nice gym, good pool and great service”
  • Cassandra
    CanadaCanada
    “Rudy was fantastic! What a lovely soul. He made us feel safe, comfortable and taken care of. The buffet breakfast on the weekend was a delight!”
  • Nicole
    CanadaCanada
    “Honestly, this might be the best hotel stay I’ve ever had and I’ve stayed in a lot of hotels. The staff friendliness is above anything I’ve seen before. I get the sense people actually really love their jobs there. Also, the breakfast buffet was...”
  • Ronanrigaud
    United StatesUnited States
    “The room are very spacious and comfortable, the hotel is very clean and design, the breakfast is amazing and the team is very friendly.”
  • Catherine
    SwitzerlandSwitzerland
    “Comfortable and spacious room. Great view from the rooftop pool.”
  • Tanja
    SwitzerlandSwitzerland
    “Real 5 Star. Beautiful, spacious room. Close to big shopping centre, Oakland Mall. Convenient for the airport. Lots of good restaurants in the attached shopping centre.”
  • Mia
    CanadaCanada
    “Beautiful hotel. Room was very spacious, big attention to details. Nice common areas as well. Staff was very kind.”
  • Beth
    United StatesUnited States
    “Beautiful hotel in a great location! Amazing breakfast buffet with the best fresh fruit! Super clean and comfortable room with the best bathtub!”
  • Victorino225
    NicaraguaNicaragua
    “The location, room services, bar, pool, break fast were awesome. I always stay at Hyatt whenever on my vacation and never got disappointed on their services. definitely would want to stay later again.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Hi we would like to book on the 28th to the 31st, is there a shuttle from the airport? Is it included? Would we be able to use the pool? Thanks Uli herbstreuter
    Thank you very much for considering our property! We do offer a private transportation from the airport for an additional cost. Our rooftop pool is av..
    Answered on 16 February 2021
  • hello! how early does the airport shuttle service run?
    We dont have shuttle, we can offer private trasportation
    Answered on 13 February 2023
  • Hello can what time is check in available
    Regular check in time is at 3PM. Some exceptions free of charge may occur in between noon and 3PM only if our availability allows us to proceed with t..
    Answered on 19 February 2022
  • Hello, Do you provide COVID tests for travel back to USA at the hotel? If yes, how long do results take, and how much is the cost?
    Yes, testing at the property may be arrange in advanced by contacting us directly. Results within 12hrs
    Answered on 14 June 2021
  • Hi there, is the pool currently open?
    Hey! thanks for your interest. Our climatized-terrace swimming pool is available to all guests, daily from 7am until 4pm. Reservations are needed at f..
    Answered on 6 September 2021
  • Still looking?
Hotel surroundings *
Restaurants
1 restaurant on site
  • ZAMAT
    • Cuisine
      International
    • Ambiance
      Traditional
Facilities of Hyatt Centric Guatemala City
Great facilities! Review score, 9.3
Most popular facilities
Outdoor swimming pool
Airport shuttle
Free WiFi
Free parking
Family rooms
Fitness centre
Non-smoking rooms
Restaurant
Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Private bathroom
  • Hairdryer
Bedroom
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
Pets
Pets are allowed. Charges may be applicable.
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is needed).
    Reception services
    • Invoice provided
    • Private check-in/check-out
    • Tour desk
    • 24-hour front desk
    Cleaning services
    • Daily housekeeping
    • Trouser press
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
      Additional charge
    • Business centre
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • Key access
    • 24-hour security
    • Safety deposit box
    General
    • Shuttle service
      Additional charge
    • Pet bowls
    • Pet basket
    • Air conditioning
    • Non-smoking throughout
    • Wake-up service
    • Soundproof rooms
    • Lift
    • Family rooms
    • Ironing facilities
    • Facilities for disabled guests
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service
    Accessibility
    • Wheelchair accessible
    Outdoor swimming pool
    Free!
    • Open all year
    • Pool is on rooftop
    • Infinity pool
    • Pool with view
    • Heated pool
    • Pool/beach towels
    • Sun umbrellas
    Wellness
    • Fitness
    • Fitness centre
    Languages spoken
    • English
    • Spanish

    House rules

    Hyatt Centric Guatemala City takes special requests - add in the next step!

    Check-in

    From 15:00

    Check-out

    Until 13:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children aged 13 years and above are considered adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are allowed. Charges may be applicable.

    Mastercard Visa American Express Cash Hyatt Centric Guatemala City accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print

    Swimming pool #1 is closed from Thu 06 Dec 2018 until Fri 07 Dec 2018

    Swimming pool #1 is closed from Thu 15 Oct 2020 until Mon 30 Nov 2020

    Swimming pool #1 is closed from Sat 06 Mar 2021 until Sat 31 Jul 2021

    FAQs about Hyatt Centric Guatemala City

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Yes, Hyatt Centric Guatemala City is popular with guests booking family stays.

    • Check-in at Hyatt Centric Guatemala City is from 15:00, and check-out is until 13:00.

    • Guests staying at Hyatt Centric Guatemala City can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).

      Breakfast option(s) include:

      • Buffet

    • Hyatt Centric Guatemala City offers the following activities / services (charges may apply):

      • Fitness centre
      • Fitness
      • Swimming Pool

    • The prices at Hyatt Centric Guatemala City may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Hyatt Centric Guatemala City is 1.7 miles from the centre of Guatemala.

    • Hyatt Centric Guatemala City has 1 restaurant:

      • ZAMAT

    • Room options at Hyatt Centric Guatemala City include:

      • Double
      • Quadruple
      • Suite