Location, staff and services. My flight to Guatemala was changed 5 different times (don’t fly Tag Airlines), each time I message the hotel and they made arrangements to help accommodate me, including taking me to their sister hotel in Flores for a meal since My last flight change would cause my arrival to be after the on-site restaurant closed. The airport Tikal ticketing off made a mistake on one of my admissions tickets, but Kevin got it corrected. The hotel has serval rotating tour guides, but you should ask for Cesar for the best tour.

Adam United States of America

Fabulous location right inside Tikal Park. Rooms and pool were fantastic.

Byron United States of America

good experience to stay in the jungle, it was a great dates because we got to hear what’s a heavy rain in the jungle, thunders too. property it’s great but WIFI to the bedrooms would be better

Cristina United States of America

This is an amazing property just feet away from the entrance to Tikal. You feel like you're truly in the middle of the jungle. The rooms are elegant and clean with modern amenities. The restaurant has excellent food although expect to pay slightly higher prices; there are other eateries just outside of the hotel that can be options for lunch or breakfast. The pool is a nice break from the heat and staff were very attentive and friendly. Would recommend this as THE place to stay if you are visiting Tikal.

Alessandra United States of America

The hotel is beautiful and the cabin we had was super cute.

Silvia United States of America

The restaurant was very good. On the morning we had to depart there was no electricity in our room. We had to pack our bags in the dark as we had a 7:00 pickup by our taxi. Ugh!

Leo United States of America

The best option if visiting Tikal. The sister hotel in Flores is also a must!

Miguel United States of America

The location inside Tikal National Park can't be beat, and the hotel is beautiful, with an excellent restaurant. Worth the splurge for the location and the food if you can swing it. Accommodating staff. Quiet, with only the sounds of the jungle. The bathrooms are beautiful!

Michael United States of America

The reason for staying here is all about the location. Staying at Tikal is a once in lifetime experience. We woke up to the sound of howler monkeys. It is an hour and a half back to Flores, so if you want to spend 2 days exploring Tikal, a night in the park is the way to go. The hotel is comfortable, but you know going in that there is no air conditioning and electric is only available during certain hours. We arrived early after taking the overnight bus from Guatemala City and I was grateful that the hotel was able to provide our room early. The staff was always friendly. The restaurant was pretty good considering you are in the middle of the jungle. The lemonade made with still water was perfect after spending the day in the heat. We planned to use the pool, but it rained in the afternoon.

Gretchen United States of America

The setting was amazing. Very peaceful and comfortable. Plenty of space in the common areas. Pool was nice. Could have possibly needed more towel service. Water was very pleasant after a day of traveling or hiking the ruins. Food was delicious but a bit expensive. Service in restaurant was a little slow. Good selection of local food and food for the not so adventurous. The parrillada was seriously one of the best pie es of meat I have ever eaten. Highly recommend the pepian as well as the desayuno Petenero. Havng coffee and champurradas for those on the sunrise tour. Most of the staff was very friendly. The atmosphere was relaxing and it was nice meeting people from other parts of the world.

Guatemom United States of America