Hotel
 Hilton Guatemala City, Guatemala

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

KM.9.5CA-1 Oriente Complejo Vista Real, Guatemala, C.A., 01015 Guatemala, Guatemala – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.4
Very Good
223 reviews

the staff was exceptional and the hotel’s common areas are very well maintained.

Carolina Guatemala

amazing hotel. comfortable beds, delicious breakfast, amazing staff

Marcela Chile

I became sick on my first day here and called reception to assist. They called a DR that saw me bedside and brought me to a local hospital. I was released a day later with medication and extended my trip to recover. That staff was so attentive making sure I didn't feel alone, cleaned my suite, and made me a get well card. They also prepared me soup and coordinated all my transporation and covid testing for my return flight. I was sad I didn't explore the island, but I will definitely be back again. Affordable and best hospitality, medical care here was superb!!! Until next time.

Eric United States of America

landscaping, architecture and STAFF WERE EXCEPTIONAL

Tawnie United States of America

excellent room, clean and very good service.. recommend it 100 %. 🤗

Mayda United States of America

Great Location! Andrea had great customer service.

Alicia United States of America

The Front Desk staff was very friendly and helpful. Will to go extra step to assure your comfort.

Ursula United States of America

The customer service was amazing. Eduardo at the front desk was so helpful in giving me ideas of places to see in Guatemala. It was because of him that I hiked to see a volcano. An amazing experience.

Kevin United States of America

Very comfortable and clean. Quiet environment to relax and our overall experience was very pleasant. I highly recommend this hotel.

Pedro Guatemala

It’s our favorite hotel in Guatemala City -by FAR! Beautiful old world architecture w all the modern comforts and amenities. Elegant events; good food; kind courteous and helpful personnel. Comfortable spacious rooms. Gave our friends a short tour when they came to pick us up. They thought we had paid 3x the cost of our luxurious accommodations.

Carol United States of America
8.4
Very Good
223 reviews
  • What guests loved the most:
  • “the staff was exceptional and the hotel’s common areas are very well maintained.”
    Carolina Carolina Guatemala Guatemala
  • “amazing hotel. comfortable beds, delicious breakfast, amazing staff”
    Marcela Marcela Chile Chile
  • “I became sick on my first day here and called reception to assist. They called a DR that saw me bedside and brought me to a local hospital.”
    Eric Eric United States of America United States of America
  • “landscaping, architecture and STAFF WERE EXCEPTIONAL”
    Tawnie Tawnie United States of America United States of America
  • “excellent room, clean and very good service.. recommend it 100 %. 🤗”
    Mayda Mayda United States of America United States of America
  • “Great Location! Andrea had great customer service.”
    Alicia Alicia United States of America United States of America
  • “The Front Desk staff was very friendly and helpful. Will to go extra step to assure your comfort.”
    Ursula Ursula United States of America United States of America
  • “The customer service was amazing. Eduardo at the front desk was so helpful in giving me ideas of places to see in Guatemala. It was because of him that I hiked to see a volcano. An amazing experience.”
    Kevin Kevin United States of America United States of America
  • “Very comfortable and clean. Quiet environment to relax and our overall experience was very pleasant. I highly recommend this hotel.”
    Pedro Pedro Guatemala Guatemala
  • “It’s our favorite hotel in Guatemala City -by FAR! Beautiful old world architecture w all the modern comforts and amenities. Elegant events; good food; kind courteous and helpful personnel.”
    Carol Carol United States of America United States of America

Categories:

  • Staff8.6
  • Facilities8.5
  • Cleanliness8.9
  • Comfort8.8
  • Value for money8.0
  • Location8.5

Get the celebrity treatment with world-class service at Hilton Guatemala City, Guatemala

You're eligible for a Genius discount at Hilton Guatemala City, Guatemala! To save at this property, all you have to do is sign in.

Hilton Guatemala City is a resort 15 minutes’ drive from the center of Guatemala City. It features an outdoor swimming pool, a spa and a restaurant.

Each spacious room at Hilton Guatemala City has colonial-style décor. All accommodations has a sofa and cable TV. Mobile phones are available for an additional cost.

Guests can enjoy Guatemalan and Mediterranean cuisine in Las Ventanas Restaurant, which offers views of the volcanoes. There is also a cocktail bar.

Guests can also make use of a gym.

Guatemala Airport is a 20-minute drive from the resort. Staff can arrange car, helicopter and jet hire.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Hilton Guatemala City, Guatemala has been welcoming Booking.com guests since Jan 9, 2012
 Hotel chain/brand: Hilton Hotels & Resorts

Show me more

Most popular amenities

1 swimming pool
Airport shuttle
Free parking
WiFi
Family rooms
Bar

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Property Highlights

Top Location: Highly rated by recent guests (8.5)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, American

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 436 lists

Availability

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Lock in a great price for your upcoming stay

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4 reasons to choose Hilton Guatemala City, Guatemala

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.4
Very Good · 223 reviews
Read all reviews
Categories:
  • Staff8.6
  • Facilities8.5
  • Cleanliness8.9
  • Comfort8.8
  • Value for money8.0
  • Location8.5

Select topics to read reviews:

See what guests loved the most:

  • Carolina
    GuatemalaGuatemala
    “the staff was exceptional and the hotel’s common areas are very well maintained.”
  • Marcela
    ChileChile
    “amazing hotel. comfortable beds, delicious breakfast, amazing staff”
  • Eric
    United States of AmericaUnited States of America
    “I became sick on my first day here and called reception to assist. They called a DR that saw me bedside and brought me to a local hospital. I was released a day later with medication and extended my trip to recover. That staff was so attentive...”
  • Tawnie
    United States of AmericaUnited States of America
    “landscaping, architecture and STAFF WERE EXCEPTIONAL”
  • Mayda
    United States of AmericaUnited States of America
    “excellent room, clean and very good service.. recommend it 100 %. 🤗”
  • Alicia
    United States of AmericaUnited States of America
    “Great Location! Andrea had great customer service.”
  • Ursula
    United States of AmericaUnited States of America
    “The Front Desk staff was very friendly and helpful. Will to go extra step to assure your comfort.”
  • Kevin
    United States of AmericaUnited States of America
    “The customer service was amazing. Eduardo at the front desk was so helpful in giving me ideas of places to see in Guatemala. It was because of him that I hiked to see a volcano. An amazing experience.”
  • P
    Pedro
    GuatemalaGuatemala
    “Very comfortable and clean. Quiet environment to relax and our overall experience was very pleasant. I highly recommend this hotel.”
  • Carol
    United States of AmericaUnited States of America
    “It’s our favorite hotel in Guatemala City -by FAR! Beautiful old world architecture w all the modern comforts and amenities. Elegant events; good food; kind courteous and helpful personnel. Comfortable spacious rooms. Gave our friends a short tour...”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Do you offer hotel shuttle
    Yes, we offer transfer service airport - hotel - airport for a cost of $20.00 Regards!. Hilton Guatemala City
    Answered on July 5, 2022
  • Good day! Is it possible to check in earlier? And by what time? Gracias
    The early check in is subject to availibility.
    Answered on July 13, 2021
  • 1. Does the Junior Suite have a couch in the room? 2. Is the price for breakfast (192.00 USD) correct?
    Yes, the room has a couch, correct the cost of the room may vary per day.- It the orders Hilton Guatemala City
    Asked about: Junior King Suite with Seating Area • Answered on May 21, 2021
  • Do you offer free transportation to the airport?
    Yes, We have a transfer service with a cost of $ 15.00 one way Regards!. Hilton Guatemala City
    Asked about: Junior King Suite with Seating Area • Answered on May 21, 2021
  • Hola, Hello, can you provide a Covid PCR Test at the hotel, for our travels back home?
    Good afternoon, as a hotel we do not have this service, we are happy to refer you to a company to carry out these tests. Hilton Guatemala City
    Answered on October 6, 2021

  • Still looking?

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Hotel surroundings *
Guests loved walking around the neighborhood!
Great location - show map
What's nearby
  • Oakland Mall
    2.4 miles
  • Plaza Fontabella Shopping Mall
    2.7 miles
  • Ciudad Cayalá
    2.8 miles
  • Popol Vuh Museum
    2.8 miles
  • La Aurora Zoo
    3.3 miles
  • Museo de los Niños Guatemala
    3.3 miles
  • Centro Cultural Miguel Ángel Asturias
    4.3 miles
  • Cathedral of Guatemala City
    5.1 miles
  • National Palace Guatemala
    5.2 miles
  • Hospital San Juan de Dios
    5.3 miles
Restaurants & cafes
  • Restaurant Las Ventanas
    0 miles
  • Cafe/Bar Bar Las Cascadas
    0 miles
Top attractions
  • Miraflores Museum
    5.7 miles
  • Mapa en Relieve
    6.3 miles
Natural Beauty
  • Lake Amatatitlan
    15.5 miles
  • Lake Panajachel
    24.9 miles
Closest Airports
  • La Aurora Airport
    2.9 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
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1 Restaurant On Site

    Las Ventanas

    Food: International

    Open for: Breakfast, Lunch, Dinner

    Menu: À la carte

Amenities of Hilton Guatemala City, Guatemala

Most popular amenities

1 swimming pool
Airport shuttle
Free parking
WiFi
Family rooms
Bar
Outdoors
  • Picnic area
  • Garden
Pets
Pets are allowed on request. Charges may apply.
Food & Drink
  • Fruit Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and costs USD 10 per 24 hours.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
  • Parking garage
Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
Front Desk Services
  • Concierge
  • ATM on site
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Paid WiFi
  • Shared lounge/TV area
  • Airport shuttle (additional charge)
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Visual aids (Braille)
Outdoor swimming pool
Free! All pools are free of charge
  • Open all year
  • Adults only
Spa
  • Fitness
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Spanish
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Hilton Guatemala City, Guatemala takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 1:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa Diners Club American Express Hilton Guatemala City, Guatemala accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform Hilton Guatemala City, Guatemala of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Bar is closed from Wed, Jan 12, 2022 until Fri, Jan 14, 2022

FAQs about Hilton Guatemala City, Guatemala

  • From the nearest airport, you can get to Hilton Guatemala City, Guatemala by:

    • Airport shuttle (arranged by property) 25min

  • Room options at Hilton Guatemala City, Guatemala include:

    • Double
    • Suite
    • Triple

  • Hilton Guatemala City, Guatemala is 4.3 miles from the center of Guatemala.

  • Check-in at Hilton Guatemala City, Guatemala is from 3:00 PM, and check-out is until 1:00 PM.

  • Guests staying at Hilton Guatemala City, Guatemala can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Continental
    • American
    • À la carte

  • Hilton Guatemala City, Guatemala offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Fitness

  • Yes, Hilton Guatemala City, Guatemala is popular with guests booking family stays.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Hilton Guatemala City, Guatemala on this page.

  • The prices at Hilton Guatemala City, Guatemala may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hilton Guatemala City, Guatemala has 1 restaurant:

    • Las Ventanas